Best Western Black Hills Lodge

Hotels
•
Best Western
8.5 (302 reviews)
540 East Jackson Blvd , Spearfish , US

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Express check-in/check-out
Safety deposit box
Bar
See all facilities

Review Highlights

Pros:
Friendly, helpful staff
Great central location with many dining options
Complimentary breakfast often praised
Comfortable beds and renovated rooms
Cons:
Dirty bathrooms, shower hair, and filthy air conditioner reported
No elevator; stairs required and upper floors difficult for luggage
Perceived poor value / overpriced
Pool closed/no hot tub and no fitness center
Thin walls and limited parking

Categories

Cleanliness
5.5
Multiple reviews note dirty bathrooms, shower hair, filthy air conditioner and floor; guests had to request clean towels/soap.
Service
9.5
Staff and housekeeping frequently described as friendly and helpful, with several mentions of exceptional service despite a few negative front-desk interactions.
Location
9.5
Consistently praised for a great, central location with many nearby food options and easy access to local attractions.
Room Quality
9.5
Renovated rooms and comfortable beds highlighted by multiple guests, though some mentioned cheap flooring and rickety stairs affecting room access.
Amenities
9.5
Mixed notes: included breakfast and a small firepit appreciated, but guests reported no elevator, no on-site fitness center, and the outdoor pool/hot tub was closed when visited.
Value for Money
5.5
Several guests felt the price was outrageous or not worth the stay given cleanliness and amenity shortcomings.
Food and Beverage
9.5
Breakfast repeatedly described as great or exceptional; a few minor complaints but generally a strong positive.
Overall Experience
9.5
Many guests report enjoyable stays and repeat visits due to location, staff and breakfast, tempered by cleanliness and value concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:40

Property Description

Welcome to Best Western Black Hills Lodge!

Convenient Location: Located in Spearfish, our 3-star hotel is the perfect base for exploring nearby attractions such as Deadwood and Sturgis, with Rapid City Regional Airport just 80 km away.

Free WiFi: Stay connected throughout your stay with our complimentary WiFi service, perfect for both business and leisure travelers.

Cozy Accommodations: Relax in our comfortable rooms equipped with all the amenities you need for a pleasant stay.

Book your stay at Best Western Black Hills Lodge now for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RAP

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.5
Based on 302 reviews
Cleanliness: 5.5
Service: 9.5
Location: 9.5
Room Quality: 9.5
Amenities: 9.5
Value for Money: 5.5
Food and Beverage: 9.5
Overall Experience: 9.5
E
Ernestine • couple • us
10
2026-10-20 • via Nuitee
H
Hope • solo_traveller • us
3
Pros:

Not much..

Cons:

Cheap parkway floors. No close parking. Had to drag our luggage up rickety stairs. Price was outrageous. The "lobby" was strewn about with random papers. Just didn't live up to the price, pictures and overall discription of this being an upscale place

2026-09-14 • via Nuitee
W
Whitney • couple • us
8
2026-09-12 • via Nuitee
D
David • couple • us
10
2026-09-09 • via Nuitee
M
MELISSA • couple • us
8
Great location
Pros:

The location was great. Plenty of food options within walking distance.

2026-09-09 • via Nuitee
M
Melodee • couple • us
8
2026-09-09 • via Nuitee
D
Dena • family_with_children • us
9
Cons:

Needs a fitness center

2026-09-09 • via Nuitee
D
Donna • couple • us
10
We had an awesome time in Spearfish!
Pros:

Breakfast was great, the happy hour was fun.

Cons:

We are in our mid-seventies and had a hard time getting our luggage upstairs.

2026-09-08 • via Nuitee
S
Scott • couple • us
10
2026-09-06 • via Nuitee
C
Cindy • extended_group • us
9
Had to go get clean towels , soap etc after first night.
Pros:

Clean, comfortable , nice staff.

Cons:

They asked if we wanted room attended to each day but did not receive that.

2026-08-24 • via Nuitee
A
Andrea • couple • it
8
2026-08-18 • via Nuitee
C
Christine • family_with_children • us
8
2026-07-25 • via Nuitee
J
Janet • couple • us
6
Not worth the money
Pros:

The breakfast was great and good to go at 6:00
The towels were nice.

Cons:

The air conditioner was filthy. The floor dirty.

2026-07-24 • via Nuitee
D
Donald • solo_traveller • us
10
real nice
Pros:

great job

2026-07-20 • via Nuitee
L
Leslie • couple • us
5
.
Pros:

.

Cons:

.

2026-07-17 • via Nuitee
M
Martello • solo_traveller • us
9
2026-07-14 • via Nuitee
C
Charlie • solo_traveller • nz
10
Pros:

Great all overall

Cons:

Nothing

2026-07-10 • via Nuitee
B
Barbara • couple • us
10
2026-07-06 • via Nuitee
M
Mitchell • couple • us
9
2026-07-01 • via Nuitee
F
Faith • couple • us
9
2026-06-30 • via Nuitee