Best Western Santa Rosa Inn

Hotels
•
Best Western
9.2 (374 reviews)
2491 Historic Rte 66 , Santa Rosa , US
+1 575-472-5877

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and spacious rooms
Convenient location
Cons:
Staff training issues
Cleanliness complaints
High pricing

Categories

Cleanliness
7.62
Numerous complaints about cleanliness and unpleasant odors in rooms, indicating below standard quality.
Service
9.62
While some reviews praised friendly staff, negative experiences were noted regarding staff training and professionalism.
Location
10
Generally positive feedback about easy access and convenient location.
Room Quality
9.12
The quality of the room varied, with some praising cleanliness while others reported damage and poor maintenance.
Amenities
10
Amenities such as parking and breakfast received mixed reviews but overall seen as decent.
Value for Money
8.62
Criticism regarding pricing during peak times, indicating perceived gouging.
Food and Beverage
8.62
Breakfast experience described as simple; some complaints about the lack of variety.
Overall Experience
10
Despite some significant issues, many guests had positive experiences, contributing to high overall rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:15

Property Description

Convenient Location
Located in the heart of Santa Rosa, Best Western Santa Rosa Inn offers easy access to local attractions and businesses, making it the perfect choice for both leisure and business travelers.

Modern Amenities
Our hotel boasts a 24-hour front desk and a business centre to cater to all your needs during your stay. Whether you need assistance at any time of the day or require facilities to conduct business seamlessly, we have you covered.

Comfortable Stay
Experience a comfortable and relaxing stay in our well-appointed rooms, designed to provide you with a restful retreat after a day of exploring Santa Rosa. Book your stay at Best Western Santa Rosa Inn now for a memorable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ABQ

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

9.2
Based on 374 reviews
Cleanliness: 7.62
Service: 9.62
Location: 10
Room Quality: 9.12
Amenities: 10
Value for Money: 8.62
Food and Beverage: 8.62
Overall Experience: 10
D
Diane • solo_traveller • us
7
2026-10-19 • via Nuitee
L
Larry • solo_traveller • us
9
2026-10-13 • via Nuitee
R
Robert • couple • us
8
2026-10-12 • via Nuitee
W
Willard • couple • us
10
2026-10-10 • via Nuitee
T
Thompson • couple • us
5
Didn’t smell clean pretty sure we’re in a dog friendly room and we didn’t have a dog
Pros:

Easy to get to

2026-10-10 • via Nuitee
H
Haydon • couple • us
5
Pros:

Parking is terrible not enough room for a trailer. Owner seems to arrogant

2026-10-09 • via Nuitee
E
Esperanza • couple • us
8
I was happy with the room.
Pros:

I liked that my pet could stay with me. There are plenty of places for her to use the potty around the hotel.

Cons:

The television would lose programming and we couldn’t watch tv.

2026-08-31 • via Nuitee
R
Richard • couple • us
9
Great place to unwind after a long day on the road.
Pros:

The breakfast was amazing. The sausage and eggs were delicious.

Cons:

Pool was outside and a little dirty. The door to get ice was a little sticky.

2026-08-19 • via Nuitee
R
R7162QXwaynel • Family
10
Pleasant Stay
Pros:

Good location; easy off and on highway. Two restaurants within walking; many more by car. Very clean room and grounds. Ample parking. Very spacious king room. Lounge area was great. Friendly staff. Mini frig and microwave is a plus.

2026-07-25 • via Tripadvisor
B
bonniew191 • Couples • Leland, North Carolina
10
Very pleased with our stay
Pros:

Very nice, clean, modern and you can park right in front of your room. Would definitely stay again.

2026-07-22 • via Tripadvisor
K
Kent • family_with_children • us
10
It is a fine place to stay when you are on the road. Quiet and convenient to the interstate.
Pros:

The motel was clean and comfortable.

2026-07-22 • via Nuitee
R
Richard • solo_traveller • us
9
We would return
Pros:

Very clean

Cons:

Nothing

2026-07-18 • via Nuitee
B
Bryan • couple • us
1
2026-07-17 • via Nuitee
R
Ruth • couple • cl
8
2026-07-14 • via Nuitee
H
Hunter • couple • us
9
2026-07-12 • via Nuitee
L
Linda • solo_traveller • us
10
2026-07-11 • via Nuitee
D
Donna • couple • us
10
Best place I've stayed. Would recommend this place to anyone.
Pros:

Easy access for IH-40. Breakfast was great. Rooms are large & quiet.

Cons:

Everything was great.

2026-07-06 • via Nuitee
D
Donna • couple • us
10
Great place for families & pets.
Pros:

Breakfast was great. Staff was very nice. The room was quiet, clean & very large.

Cons:

There was nothing I didn't like.

2026-06-29 • via Nuitee
C
chung • solo_traveller • us
10
Pros:

The room is in very clean condition.

2026-06-21 • via Nuitee
R
Robin • solo_traveller • us
6
Cons:

The alleged dog walking area was a couple of squares of AstroTurf in gravel. Very unappealing.

2026-06-16 • via Nuitee