Best Western Manhattan Inn

Hotels
•
Best Western
7.6 (127 reviews)
601 E Poyntz Avenue, Manhattan, Kansas, 66502 , Manhattan , US
+1 785-537-8300

listing image 1
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Children allowed
Pets allowed

Facilities

Fitness facilities
Free breakfast
Safe-deposit box at front desk
Express check-out
Smoke-free property
Assistive listening devices available
24-hour business center
Free self parking
Free full breakfast
Housekeeping on request
See all facilities

Review Highlights

Pros:
Friendly, helpful staff and desk agents
Great, convenient location (near KU/K-State)
Comfortable beds and good shower pressure reported by several guests
Prompt handling of issues in some cases (e.g., TV replacement)
Good breakfast items reported by some (eggs, bacon, sausage)
Cons:
Serious cleanliness issues: mold/mildew smell, roaches, urine/hair in bathrooms, dirty carpet
Rooms are dated/tired — interior needs renovation
Inconsistent breakfast (limited items, out of stock, timing issues)
Occasional front desk problems (rude staff, denied service, key malfunctions)
Lack of some amenities (no ice machine on 2nd floor), AC/room issues in some stays

Categories

Cleanliness
5
Multiple guests reported serious issues: mold/mildew smell, roaches (several killed), urine/hair in bathroom, and dirty carpet — cleanliness is a clear weak point.
Service
9
Staff and desk agents are repeatedly praised as helpful and friendly; a few isolated reports of rudeness or slow check-in but overall service is a strong positive.
Location
9
Guests repeatedly note a great, convenient location (close to KU/K-State and easy to get around); good for events and teams.
Room Quality
7.5
Mixed room quality: some rooms described as comfy with good showers and beds, while others are dated, tired, or had AC/TV problems — average room experience is acceptable but dated.
Amenities
7
Basic amenities function but are inconsistent: TV replacement was prompt, but missing ice machine on 2nd floor and other small facility shortcomings noted.
Value for Money
7
Value is mixed — some found the stay reasonable, but reports of major cleanliness problems and high charges for poor stays lower perceived value.
Food and Beverage
7
Breakfast feedback is mixed: some guests enjoyed items (eggs, bacon), but many complained of limited items, stockouts, timing, and overall subpar offerings.
Overall Experience
9.3
Despite cleanliness and some room issues, many guests praised staff, comfort, and location; overall stays were often positive thanks to service and convenience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:41

Property Description

Welcome to Best Western Manhattan Inn, your ideal home away from home located just minutes from Kansas State University!

Convenient Location
Enjoy easy access to local attractions, including Flint Hills Discovery Center and Ahearn Field House, all within a short drive. Perfect for both business and leisure travelers, our prime location ensures you’re close to everything Manhattan has to offer.

Comfortable Accommodations
Unwind in one of our 45 air-conditioned rooms equipped with refrigerators, microwaves, and free Wi-Fi, ensuring you remain connected and comfortable throughout your stay. Each private bathroom comes with complimentary toiletries and hair dryers for your convenience.

Enjoyable Amenities
Start your day with a complimentary full breakfast and take advantage of our indoor pool and fitness center for relaxation and recreation. Plus, our 24-hour front desk and business center make your stay hassle-free.

Don't wait – book your stay at Best Western Manhattan Inn today!

Important information:

  • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MCI

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

7.6
Based on 127 reviews
Cleanliness: 5
Service: 9
Location: 9
Room Quality: 7.5
Amenities: 7
Value for Money: 7
Food and Beverage: 7
Overall Experience: 9.3
M
Merrick
10
Pros:

I stayed to hangout with my friend who attends Kstate had a great time.

2025-10-12 • via Nuitee
E
Ellen B.
2
Pros:

The room smelled big time of mold and .ildew. was suggested to leavvedoor open which is ot safe for a women traveling alone. Tv had o ly the weather cha. El. Fi ally left at aprox 5am.

2025-10-03 • via Nuitee
R
Rachel
2
Pros:

Ac unit on but not producing cold air, room smell horrible and killed 8 roaches. Very difficult to sleep. Two nights for $800. This is not ok and will be reported

My first bad review ever!

Breakfast biskits were amazing and front staff very nice. However I do not recommend staying at roach motel. I tipped the nice room assistant and apologized for the 8 roaches killed and two are on the loose

2025-09-30 • via Nuitee
L
Laurie • family
4
Pros:

Our bathroom was disgusting the base of toilet had urine and hair. The shower also had hair we got in late so I just wanted to sleep so didn’t complain. The carpet needs clean also

2025-09-28 • via Nuitee
L
Liwen
8
Pros:

Staff are good

2025-09-27 • via Nuitee
D
Dennis • family
10
Pros:

👍

2025-09-27 • via Nuitee
M
Michael
8
Overnight in Manhattan
Pros:

We are just stopping here overnight on our cross country trip. Our room was comfy, but the room itself was was tired, dark, and dated, kind of stuck in the ‘80s. The hallways were the same way. I was told by the check out staff that the interior of the hotel is slated for a complete renovation of the interior. That is a good thing, because I don’t see the current status as attracting repeat visitors.

2025-09-19 • via Nuitee
K
Kathy • family_with_children
8
Pros:

Staff was excellent. TV didn’t work but was replaced immediately

2025-09-08 • via Nuitee
M
Michael
6
Pros:

The property needs to be updated.

2025-09-07 • via Nuitee
M
Mary • partner
8
Pros:

The best thing about this property was the desk agent. He was kind and helpful. Room was clean and well equipped. The bathroom sported and older round toilet which is ok but not great.

2025-09-05 • via Nuitee
N
nickie • family
8
Pros:

great location, close yo KU. Nice breakfast.

2025-08-22 • via Nuitee
M
Mark
2
Pros:

Key didnt work. Front desk denied service bc i complained.

2025-07-28 • via Nuitee
K
KENT • partner
10
Pros:

Nice place

2025-07-16 • via Nuitee
W
William
10
Pros:

Great location and excellent staff members

2025-07-16 • via Nuitee
K
Kenneth • family_with_children
10
Pros:

👍

2025-07-10 • via Nuitee
D
Dawn
6
Pros:

The breakfast was limited and most items were not in stock. No butter for bagel.

2025-06-21 • via Nuitee
K
Kathryn
10
Pros:

Clean hotel, great staff, quiet room, excellent breakfast (eggs, bacon, sausage, yogurt, toast, ect). Would stay again.

2025-06-17 • via Nuitee
R
Rebecca • family
10
Pros:

The only thing I didn’t like was the doors don’t shut behind you, you have to make sure to pull it shut and no ice machine on the 2nd floor! Other than that, very nice comfy and clean!

2025-06-17 • via Nuitee
G
Gayle • family
10
Pros:

Very friendly staff

2025-06-16 • via Nuitee
E
Emily
10
Pros:

Friendly staff, great breakfast!

2025-06-06 • via Nuitee