Best Western Shenandoah Inn - Newnan South Atlanta

Hotels
•
Best Western
7.5 (408 reviews)
620 Highway 34 E , Newnan , US
+1 770-304-9700

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Room service
Business center
See all facilities

Review Highlights

Pros:
Good location (near interstate/stores/airport)
Strong value for money/price
Free/breakfast often praised
Comfortable beds/room size
Friendly/helpful staff reported in many reviews
Cons:
Pool frequently closed/no prior notice
Inconsistent service with some serious negative incidents (deposit dispute, alleged theft)
Cleanliness issues for some guests (stains, towels)
Room issues: leaking shower doors, noisy bed frames, missing pillows
Limited parking/ground-floor landscaping complaints; no outside trash cans

Categories

Cleanliness
6.5
Mixed comments: several guests praised cleanliness and large clean rooms, but there are multiple complaints about stains on towels and comforters and isolated reports of poor housekeeping; overall slightly below the target.
Service
6.5
Mixed service reports: many reviews note friendly, helpful staff, while a few strong negatives describe unfriendly reception, missing front desk coverage, and an allegation of withheld deposit; net effect lowers this score modestly.
Location
8.5
Consistently positive: many guests praise the convenient location (near interstate, stores and airport) and on-site parking in front of rooms.
Room Quality
7
Generally comfortable rooms and good bed/shower in several reports, but recurring issues (noisy bed frames, leaking shower doors, missing pillows) pull quality down slightly.
Amenities
6.5
Amenities are uneven: free breakfast is often praised, but repeated complaints about the pool being closed, limited parking/ground-floor bushes, and lack of outside trash cans reduce this score.
Value for Money
8.5
Strong positive theme: multiple guests explicitly call out the hotel as good value or preferred for price, making this a clear strength.
Food and Beverage
8
Breakfast receives consistent praise (several 'excellent' comments), though there are isolated reports of items being out; overall food & beverage is a positive point.
Overall Experience
8.5
Overall impressions trend positive for value, location and basic comfort, despite some notable negative incidents (service complaints, stolen/deposit disputes) and amenity issues; net experience remains favorable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:40

Property Description

Convenient Location
Located in Newnan, just 43 km from Georgia International Convention Center, Best Western Shenandoah Inn offers a perfect blend of comfort and convenience for travelers.

Modern Amenities
Enjoy a range of amenities including a seasonal outdoor pool, fitness center, free WiFi, and a shared kitchen. The hotel also offers room service, ensuring a comfortable stay for all guests.

Business and Leisure Facilities
With a business center, 24-hour front desk assistance, and proximity to attractions like Delta Flight Museum and Porsche Experience Center Atlanta, Best Western Shenandoah Inn caters to both business and leisure travelers.

Ready to experience a seamless stay in Newnan? Book your room at Best Western Shenandoah Inn now.

Important information:

Our hotel welcomes a maximum of two pets (dogs only) per room, with a 40-pound maximum weight per pet, and no pets are allowed on beds. Guests with large dogs must get approval prior to arrival. Breed and pet restrictions may apply. The hotel's common areas are off-limits to pets. A nightly $25.00 USD non-refundable fee applies to each pet.

The property's outdoor pool is temporarily closed until further notice.

* Early check in or late check out subject to availability and additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ATL

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

7.5
Based on 408 reviews
Cleanliness: 6.5
Service: 6.5
Location: 8.5
Room Quality: 7
Amenities: 6.5
Value for Money: 8.5
Food and Beverage: 8
Overall Experience: 8.5
K
Keith • couple • us
9
Very pleasant city. I would come again and explore more.
Pros:

He cost of the hotel.

Cons:

Hotel was perfect.

2026-10-26 • via Nuitee
J
jeannette • family_with_children • pr
10
2026-10-25 • via Nuitee
J
Jorge A • couple • pr
10
Encantadora vacaciones
Pros:

Todo estaba excelente

2026-10-25 • via Nuitee
J
Justino • couple • pr
8
Tranquila
Pros:

Es tranquilo, cerca de todo

Cons:

El caballero de la recepcion cuando llegamos no fue amistoso,muy serio en todo momento ,nunca mostro una sonrisa, las damas muy amables.la cama hacia ruido en su base de metal por cualquier movimiento.

2026-10-21 • via Nuitee
J
jeannette • family_with_children • pr
10
2026-10-20 • via Nuitee
C
Chosewood • couple • us
9
Breakfast is good. Location is good. Staff is Great! For the $$ its well worth it.
Pros:

Location is good. Near a lot of stores. Staff is always pleasant.

Cons:

The shower door. It leaks onto the floor. This has been 2 different rooms. It looks like they were installed backwards. The metal frame for the bed.

2026-10-20 • via Nuitee
J
Jorge A • couple • pr
10
Encantadoras vacaciones
Pros:

Todo estuvo excelente A+

2026-10-20 • via Nuitee
C
Chosewood • couple • us
8
Pros:

Location, Staff, Breakfast always good. I travel for work 3 days per week. So far this is the preferred hotel bc the price.

Cons:

The bushes in front of the ground floors. Not enough parking in front of the ground floor rooms.

2026-10-20 • via Nuitee
P
Perkins • solo_traveller • us
1
2026-10-11 • via Nuitee
C
Coleman • couple • us
10
Pros:

Comfortable

2026-10-08 • via Nuitee
W
William • couple • us
8
I would recommend staying here
Pros:

Very comfy bed, my wife and I loved the shower in the king suit

Cons:

Didn’t like a stain on the comforter but the staff happily replaced

2026-10-07 • via Nuitee
S
Sondra • couple • us
9
2026-09-16 • via Nuitee
A
Alonzo • solo_traveller • us
8
Pros:

Comfortable atmosphere, clean

2026-09-09 • via Nuitee
M
Mark • extended_group • us
8
2026-09-01 • via Nuitee
G
George • solo_traveller • us
1
Pros:

Nothing. Trashy place. No outside trash cans. People wandering everywhere.

Cons:

Well let's start with a surprise $50 deposit for the room quoted to be refunded. My girlfriend and I had no where to place our cigarette butts. So as a polite guest we would put our butts in a cup of water and since there was no trash can to dispose of them we left them for housekeeping to take. Then they accused us of smoking inside the room. We never smoked in the room. Nor would we ever smoke inside our home. They are refusing to refund my $50 stating we smoked inside the room. I have disputed this charge and if not refunded I will be filing charges against them for theft by deception. I WANT AND WILL GET MY MONEY BACK.

2026-08-21 • via Nuitee
C
Casey • solo_traveller • us
1
Cons:

Staff was terrible and stole my money

2026-08-16 • via Nuitee
A
Andreas • couple • de
8
Gute Unterkunft zum günstigen Preis mit vernünftigem Zimmer und gutem Frühstück.
Pros:

Großes Zimmer, sauber, Klimaanlage gut, Frühstück gut, ruhig und gut gelegen, Parken direkt vor Zimmer, Unterkunft schon etwas älter, aber alles okay, Entfernung zum Flughafen Atlanta ideal, Personal sehr nett und hilfsbereit.

2026-08-14 • via Nuitee
R
Randolph • extended_group • us
7
Pros:

It was close to the interstate. The Free breakfast was Excellent.

Cons:

The pool was out of order. The hotel never opened it and there was no notice about the pool being closed ahead of time.

2026-08-04 • via Nuitee
O
Olliecia • solo_traveller • us
8
2026-07-25 • via Nuitee
M
Michael • solo_traveller • us
8
2026-07-04 • via Nuitee