Best Western Plus Ticonderoga

Hotels
•
Best Western Plus
7.4 (84 reviews)
260 Burgoyne Road , Ticonderoga , US

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location — close to town and attractions
Spacious rooms / large suites
Comfortable beds and good showers reported in some rooms
Friendly/front desk staff
Free coffee choices
Cons:
Dated, worn furnishings and squeaky/old mattresses
Cleanliness issues: stains, dirty upholstery, musty/damp smells
Poor/inconsistent breakfast (burnt/watery eggs, ran out of items, disposable dishes)
Understaffed at times; slow service and unresolved maintenance (TV, hot tub, pool access)
Perceived as overpriced for condition

Categories

Cleanliness
6.8
Multiple guests report dirty upholstery, yellow stains on sheets, spiderwebs, dirty carpets and a generally musty/damp smell in rooms; housekeeping standards appear inconsistent.
Service
8.5
Front desk received several specific compliments and staff were helpful, but the property appears understaffed (slow dinner service, breakfast staffing issues) and some maintenance problems were not promptly resolved.
Location
9
Consistently praised as close to town and local attractions with easy access; location is a key positive across reviews.
Room Quality
6.9
Rooms are generally spacious with good showers in places, but many guests noted dated, worn furniture, squeaky/old mattresses and deceptive or incorrect room layouts.
Amenities
8.3
Some useful amenities (coffee, spacious rooms, pool/hot tub) are noted, but issues reported with hot tub, pool keycards and intermittent AC; overall property amenities are acceptable but inconsistently maintained.
Value for Money
6
Several guests described the hotel as overpriced for the condition and cleanliness (one cited $380/night); value is dragged down by dated rooms and service/cleanliness issues.
Food and Beverage
6.2
Breakfast/service inconsistent: reports of burnt or watery scrambled eggs, items running out, disposable dishes and poor hot food temperature, though a few guests found breakfast acceptable.
Overall Experience
7.5
Mixed but generally acceptable: strong location and generally helpful staff offset dated rooms, cleanliness lapses and inconsistent food/amenity performance, leading to a middling overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:40

Property Description

Heated Swimming Pool and On-Site Restaurant: Enjoy a relaxing swim or dine at the on-site restaurant during your stay at this Ticonderoga hotel.

Spacious Rooms and Suites: Unwind in comfortable accommodations equipped with modern amenities such as flat-screen TVs, refrigerators, and suites with separate seating areas.

Convenient Location and Nearby Attractions: Explore Fort Ticonderoga and other local attractions with ease, as this hotel is located just 2 miles away from the historic fort. Book your stay now at the Best Western Plus Ticonderoga for a memorable experience in New York.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ALB

Location

Guest Reviews

7.4
Based on 84 reviews
Cleanliness: 6.8
Service: 8.5
Location: 9
Room Quality: 6.9
Amenities: 8.3
Value for Money: 6
Food and Beverage: 6.2
Overall Experience: 7.5
B
Bonnie • couple • us
8
2026-11-07 • via Nuitee
E
Elizabeth • couple • us
10
Worth the 12 hour drive!
Pros:

Very close to the town and the location was beautiful!

2026-10-16 • via Nuitee
S
Serge • couple • us
3
An old and worn out place
Pros:

Close to town

Cons:

Everything in the hotel was old and worn—carpet, chairs, sofa. TV did not work and staff was not able to correct the problem.

2026-10-16 • via Nuitee
P
Patrice • couple • us
5
Mediocre
Pros:

Good location. Room was very spacious.

Cons:

Really needs updating. Very dark interior. The mattress was squeaky and obviously very old and the furniture was very worn.

2026-10-13 • via Nuitee
J
Julia • couple • us
6
Too expensive for what it offers
Pros:

Good location, free coffee choices.

Cons:

Needs a thorough cleaning. Spiderwebs, dirty carpet on the stairs, griming upholstery.
Poor breakfast all served on disposable dishes.

2026-09-19 • via Nuitee
R
Robert • solo_traveller • us
8
Pros:

Front desk excellent .. room good condition clean but dated.

Cons:

Breakfast. Was poor .. o obvious staffing issues hot food still cold inside.. ran out of items...

2026-09-09 • via Nuitee
J
Jessica • couple • us
1
2026-09-05 • via Nuitee
F
Frank • couple • us
5
it was ok, for the price, should have been a lot better.
Pros:

Same food every day, layout difficult to maneuver around tables.

Cons:

Air conditioner smelled moldy.

2026-08-31 • via Nuitee
L
Lisa • couple • us
5
Overall the stay was overpriced for the quality and cleanliness of the hotel.
Pros:

We liked that the hotel was close to the StarTrek Museum and it did have a good shower which is always a plus.

Cons:

We didn’t like that the room smelled musty and felt damp. There was an opened and half drank can of Coke left on the floor between the bed and nightstand from a previous guest which was kinda gross to find. We felt the hotel was way overpriced at $380 per night.

2026-08-23 • via Nuitee
G
Gail • couple • us
8
Close to local attractions.
Pros:

The location was easy to get to and near local attractions.

Cons:

Our room was a bit dated but was clean. It did have a smell of sausage though.

2026-08-21 • via Nuitee
P
Priscilla • family_with_children • us
4
See above comments.
Pros:

B'fasr OK. On the 2nd day, the scrambled eggs were burnt and not edible. They were not replaced.

Cons:

Dinner - service was terrible,very slow. Our dinner took almost 2 hrs. 3 other tables left without eating.

2026-08-11 • via Nuitee
D
David • couple • us
7
2026-08-10 • via Nuitee
J
Jack • couple • us
7
Except the bed it was good !
Pros:

The breakfast was average

Cons:

More coffe it was out when we got to it it was out of eggs better attention should have been to it.
The bed was too hard !

2026-08-07 • via Nuitee
P
Phyllis • couple • us
5
2026-07-25 • via Nuitee
C
Charles • couple • us
9
Good night at best western
Pros:

Big room spertae bedroom. 2 Tv's

Cons:

central air did not work was 74 and we set it to 65 nad nebver chnaged.small window unit in redroom worked.

2026-07-22 • via Nuitee
C
Colton • solo_traveller • us
5
Pros:

Room was very clean. Bed was very comfortable.

Cons:

The booking stated 2 bedrooms, 1 king bed, 1 queen, and 1 fold out couch. In actuality it was 1 bedroom (king) and a fold out couch in the other room. Very deceptive. Staff stated it was booking.coms fault and they knew and haven't fixed it. Also the hot tub did not work and the key cards did not work to go to the pool. You had to go to desk and have a staff member let you into the pool (not very convenient). Also the bedroom door and bathroom doors in our room did not latch, so if you someone walked by the closed door it would swing open.

2026-07-18 • via Nuitee
K
Kenneth • solo_traveller • us
8
Dated hotel but quiet for sleeping
Pros:

Was a quiet hotel . The breakfast was excellent.

Cons:

There was a yellow stain on one of the bed sheets. The shades were not dark very light in the room, windows fogged over from moisture could not see outside

2026-07-11 • via Nuitee
J
Joel • couple • us
5
The people seem nice, overall it's a decent place, they seem terribly under staffed.
Pros:

Convenient. The property itself is fairly well maintained. Housekeeping definitely needs better standards.

Cons:

The upholstery in our suite was VERY dirty. Gross. Room was not vacuumed.

The breakfast was ok but seemed a bit haphazard; very salty and watery scrambled eggs the first day, and scorched dry eggs the second day. Couldn't find a person to ask for the hot water for tea and oatmeal. The only time we saw a person is when it was time to close out breakfast.

The housekeeping woman, who was off cleaning rooms, was running back and forth to also take care of both the desk and close out breakfast. Poor thing. Hope she's paid well...

2026-07-09 • via Nuitee
J
John • solo_traveller • us
6
If you are looking for good wifi, keep looking
Pros:

They had availability on a busy weekend.

Cons:

It was expensive. That said, it was the 4th of July weekend and in a small town with Revolutionary War reenactments. So, not too surprising.

But what _was_ surprising was the shody wifi. The signal strength was good, but the connection to the Internet dropped so much it was unusable. When it did work, we only got 7MB down. To make matters worse, Verizon just sucks at this location, so, we couldn't hotspot ourselves.

2026-07-07 • via Nuitee
N
Nikolaos • solo_traveller • gr
7
2026-07-02 • via Nuitee