Best Western Plus Russellville Hotel & Suites

Hotels
•
Best Western Plus
8.4 (140 reviews)
13770 Highway 43 , Russellville , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly/helpful staff
Excellent service at front desk
Good/diverse free breakfast
Public areas kept clean
Cons:
Construction/upgrades during visit
Room smelled of paint/odor
Uncomfortable bed and thermostat issues
Pool was closed
Missing shower gel
Perceived as overpriced

Categories

Cleanliness
8
Public areas and breakfast area were kept clean, but some rooms had fresh-paint odors and minor residue from recent upgrades.
Service
9.2
Multiple mentions of excellent, friendly and helpful staff (front desk and breakfast attendants) — service is a clear strength.
Location
8.4
Standard quality for this hotel tier.
Room Quality
7.5
Rooms showed recent renovations but had issues: uncomfortable bed, paint/odor in some rooms, sticky thermostat and missing shower gel reported.
Amenities
8
Free breakfast well regarded; however the pool was closed and on-site upgrades/construction affected availability of some amenities.
Value for Money
7.8
Perceptions of being overpriced for what’s offered were expressed, partly due to ongoing upgrades and limited local competition.
Food and Beverage
9
Breakfast repeatedly described as good/delicious with good variety and well maintained by staff.
Overall Experience
9.3
Overall positive stays driven by excellent staff and breakfast; minor but notable negatives (construction, room odors, pool closed) tempered the experience yet many would stay again.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:40

Property Description

Outdoor Pool and Fitness Center
Best Western Plus Russellville Hotel & Suites offers guests the opportunity to relax and unwind by the outdoor pool or stay active at the well-equipped fitness center.

Convenient Amenities
Each room is furnished with essential amenities such as cable TV, air conditioning, microwave, refrigerator, and coffee-making facilities, ensuring a comfortable stay for all guests.

Accessible Facilities and Nearby Attractions
With a 24-hour reception, meeting facilities, and free parking, guests' needs are always met. Explore nearby attractions like the Alabama Hall of Fame and Regency Square Mall just a short drive away.

Book your stay at Best Western Plus Russellville Hotel & Suites for a perfect blend of comfort and convenience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Sun, Sep 6, 2026 until Tue, May 25, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HSV

Location

Property Accessibility

Total Disability Score: 49.29
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
Show all accessibility features

Guest Reviews

8.4
Based on 140 reviews
Cleanliness: 8
Service: 9.2
Location: 8.4
Room Quality: 7.5
Amenities: 8
Value for Money: 7.8
Food and Beverage: 9
Overall Experience: 9.3
A
Ashleigh • couple • us
8
2026-10-12 • via Nuitee
B
Brandon • couple • us
9
Great stay for the weekend events we were there for.
Pros:

Excellent staff

Cons:

Construction going on during visit

2026-10-07 • via Nuitee
C
Carter • couple • us
6
Overpriced for what you get. This property benefits from lack of competition in this town.
Pros:

Friendly staff, decent breakfast

Cons:

There wasn’t any shower gel in the shower. Hotel was doing upgrades/remodeling, but that isn’t what made it an imperfect stay. Thermostat sticky in room. Was set to 68, kicked on at 70 kicked off at 64

2026-09-12 • via Nuitee
M
melody • couple • us
10
But even with the bed and smell I would definitely stay there again.
Pros:

The workers were great. The front desk ladies were very helpfull and the breakfast lady’s kept that place stocked and clean. Breakfast was delicious and had a great variety.

Cons:

The bed was not that comfortable and even though the room was newly fixed up it smelled of paint and odor

2026-07-25 • via Nuitee
C
Connie • solo_traveller • us
7
Convenient place to stay while attending a wedding in the area.
Pros:

The staff was very nice and the free breakfast was good.

Cons:

The pool was not open.

2026-06-01 • via Nuitee
C
cbO5798UA • Business
10
Me getting ready for the pool
Pros:

Good location rooms were clean and comfortable great pool area to hangout.

2026-05-05 • via Tripadvisor
S
Shawn • couple • us
1
No hot water television didn't work
2026-01-15 • via Nuitee
N
Nachole • solo_traveller • us
6
N/A
Pros:

It was close to my destination

Cons:

It wasn’t clean, had hair everywhere especially in the restroom!
Also at breakfast the attendant didn’t greet me a black woman, as she did other guests!

2026-01-05 • via Nuitee
L
LaToya • couple • us
8
2025-12-29 • via Nuitee
O
Oskar • couple • de
8
2025-10-29 • via Nuitee
S
sue • partner
8
Pros:

Parking was fine. Coffee pot did not work.

2025-10-13 • via Nuitee
T
Terry • partner
10
Pros:

Always a nice stay

2025-09-27 • via Nuitee
D
Denien
10
Pros:

Parking was very easy they meet all my accommodations

2025-09-26 • via Nuitee
C
Carla
2
Pros:

The elderly lady on staff this particular day was very rude not helpful at all.

2025-09-25 • via Nuitee
K
Kim
10
Pros:

Nice staff. Clean room. Safe area.

2025-09-24 • via Nuitee
T
Thomas
10
Pros:

Great free breakfast!! Plenty of choices

2025-09-21 • via Nuitee
L
Lee
4
Absolutely terrible stay
Pros:

Upon arrival we were greeted by a very friendly woman who helped us tremendously, but the room itself was more than disappointing. The shower had not been cleaned well as it had 5 hairs on the walls from a previous guest and the tub drain didn’t work, so I was unable to take a bath. The mattress was hard as a rock and the pillows had no stuffing in them whatsoever. Both of us had to take cold showers in the morning. After I took my shower and walked around the room a few times, I went back into the bathroom to sit down and shave my legs in the tub. Black water ran off of my feet which tells me that the carpet was absolutely filthy. We will not be staying there again

2025-09-07 • via Nuitee
J
Jocelynn • family
10
Pros:

The floors where very very dirty! but other than that, it was really nice, and the staff was very polite! Will stay there again.

2025-09-03 • via Nuitee
S
Shannon • extended_group • us
7
2025-09-02 • via Nuitee
D
Dwayne
10
Pros:

Great place to stay.

2025-08-04 • via Nuitee