Best Western Plus Russellville Hotel & Suites

Hotels
•
Best Western Plus
9 (257 reviews)
13770 Highway 43 , Russellville , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast variety
Nice amenities
Cons:
Cleanliness issues
Service disruptions at breakfast
Room quality concerns

Categories

Cleanliness
6.75
Several complaints regarding unclean showers and carpets indicate issues with cleanliness.
Service
9.75
The staff was described as friendly and helpful during multiple stays.
Location
9.25
Generally favorable, but some comments on being located near an old shopping center.
Room Quality
7.75
Mixed reviews with some rooms having issues like hard mattresses and cleanliness problems.
Amenities
9.75
Positive mentions of the pool and breakfast options.
Value for Money
9.75
Some reviews indicated good value for accommodations.
Food and Beverage
9.75
The breakfast received praise for variety and quality.
Overall Experience
9.25
Overall enjoyable experience with significant positive feedback from guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 15:10

Property Description

Outdoor Pool and Fitness Center
Best Western Plus Russellville Hotel & Suites offers guests the opportunity to relax and unwind by the outdoor pool or stay active at the well-equipped fitness center.

Convenient Amenities
Each room is furnished with essential amenities such as cable TV, air conditioning, microwave, refrigerator, and coffee-making facilities, ensuring a comfortable stay for all guests.

Accessible Facilities and Nearby Attractions
With a 24-hour reception, meeting facilities, and free parking, guests' needs are always met. Explore nearby attractions like the Alabama Hall of Fame and Regency Square Mall just a short drive away.

Book your stay at Best Western Plus Russellville Hotel & Suites for a perfect blend of comfort and convenience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HSV

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 49.29
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
Show all accessibility features

Guest Reviews

9
Based on 257 reviews
Cleanliness: 6.75
Service: 9.75
Location: 9.25
Room Quality: 7.75
Amenities: 9.75
Value for Money: 9.75
Food and Beverage: 9.75
Overall Experience: 9.25
S
Shawn • couple • us
1
No hot water television didn't work
2026-01-15 • via Nuitee
N
Nachole • solo_traveller • us
6
N/A
Pros:

It was close to my destination

Cons:

It wasn’t clean, had hair everywhere especially in the restroom!
Also at breakfast the attendant didn’t greet me a black woman, as she did other guests!

2026-01-05 • via Nuitee
L
LaToya • couple • us
8
2025-12-29 • via Nuitee
O
Oskar • couple • de
8
2025-10-29 • via Nuitee
S
sue • partner
8
Pros:

Parking was fine. Coffee pot did not work.

2025-10-13 • via Nuitee
T
Terry • partner
10
Pros:

Always a nice stay

2025-09-27 • via Nuitee
D
Denien
10
Pros:

Parking was very easy they meet all my accommodations

2025-09-26 • via Nuitee
C
Carla
2
Pros:

The elderly lady on staff this particular day was very rude not helpful at all.

2025-09-25 • via Nuitee
K
Kim
10
Pros:

Nice staff. Clean room. Safe area.

2025-09-24 • via Nuitee
T
Thomas
10
Pros:

Great free breakfast!! Plenty of choices

2025-09-21 • via Nuitee
L
Lee
4
Absolutely terrible stay
Pros:

Upon arrival we were greeted by a very friendly woman who helped us tremendously, but the room itself was more than disappointing. The shower had not been cleaned well as it had 5 hairs on the walls from a previous guest and the tub drain didn’t work, so I was unable to take a bath. The mattress was hard as a rock and the pillows had no stuffing in them whatsoever. Both of us had to take cold showers in the morning. After I took my shower and walked around the room a few times, I went back into the bathroom to sit down and shave my legs in the tub. Black water ran off of my feet which tells me that the carpet was absolutely filthy. We will not be staying there again

2025-09-07 • via Nuitee
J
Jocelynn • family
10
Pros:

The floors where very very dirty! but other than that, it was really nice, and the staff was very polite! Will stay there again.

2025-09-03 • via Nuitee
S
Shannon • extended_group • us
7
2025-09-02 • via Nuitee
D
Dwayne
10
Pros:

Great place to stay.

2025-08-04 • via Nuitee
J
Jamison • family_with_children
6
Pros:

Pros- clean room, good bed, value.

Cons- located on the backside of an old shopping center.

We were treated rudely by the attendants at the breakfast.

Traveling with children so the pool feature was key to my decision to book here. Pool was fine but we had to ask for it to be in locked (an hour and a half past POSTED open time)

Housekeeper came in on us at 8:15 on Saturday (we checked in Friday night for a 2 night stay)
No knock, just opened the door.

Sunday she knocked on the door at 8:20- check out is at 11:00.

She left her cart blocking our door so when we did leave having to maneuver our luggage and kids around it.

Front desk attendants are rude and unfriendly.

2025-08-03 • via Nuitee
D
Denise
10
Pros:

My overnight stay was great! Breakfast was good. Room was clean. Bed was comfortable and temperature in gym was cool!

2025-08-01 • via Nuitee
T
Tina
10
Pros:

Always a pleasure to stay at Russellville best western. Friendly staff, love the pool, great breakfast

2025-07-30 • via Nuitee
A
Amy • couple • us
10
Was there for the passing of my brother and returned for his funeral
Pros:

Staff
Location for my stay

2025-07-28 • via Nuitee
V
Vianney • couple • us
10
2025-07-21 • via Nuitee
M
Mark • family_with_children • gb
10
2025-07-18 • via Nuitee