Best Western Plus Swiss Chalet Hotel & Suites

Hotels
•
Best Western Plus
9.4 (297 reviews)
141 S Frontage Rd , Pecos , US
+1 432-447-9477

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent breakfast buffet with wide variety
Very clean, spacious and well-appointed rooms
Extremely comfortable beds and pillows
Friendly and helpful staff in most reports
Good value/price for the quality
Amenities such as pool, gym and vehicle rinse station
Cons:
Occasional rude front desk clerk / isolated poor interactions
Some broken items and evidence of painted-over mold in a bathroom
A/C noise in at least one room
Pool reported out of service on one visit
Incorrect room description reported by one guest
A few guests experienced rough or unprofessional behavior from an individual

Categories

Cleanliness
9.1
Frequently described as very clean and well maintained, though a few mentions of poorly repaired items and painted-over mold in a bathroom lowered the score slightly.
Service
9.2
Mostly praised for friendly, helpful staff and easy check-in/out; a few reports of a rude front desk clerk and one rough interaction reduced the score modestly.
Location
9.5
Convenient spot noted repeatedly (close to a good restaurant); guests frequently recommended the location for travelers.
Room Quality
9.3
Rooms described as large, comfortable, and well appointed with excellent beds and pillows; isolated mentions of broken items slightly lowered the score.
Amenities
9.3
Good range of amenities reported (breakfast buffet, pool, gym, vehicle rinse station); occasional note that the pool was out of service on one visit.
Value for Money
9.6
Multiple comments highlighted strong value and good pricing for the quality received; guests repeatedly called it a great value for the area.
Food and Beverage
9.8
Breakfast repeatedly praised as excellent — described as the best many guests have had at a hotel — with good variety and fruit selection.
Overall Experience
9.4
Overall very positive stay recommendations, repeat guests and strong praise for comfort and breakfast balanced by a few service/maintenance negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:40

Property Description

Luxurious Amenities

Indulge in the hot tub and fitness center at Best Western Plus Swiss Chalet Hotel & Suites. Unwind in rooms equipped with flat-screen TVs, coffee machines, and private bathrooms. Enjoy free WiFi throughout the property.

Comfortable Accommodations

Relax in the spacious seating areas available in certain units. Feel at home with the modern amenities provided in each room for your convenience.

Exceptional Service

Experience top-notch hospitality with a 24-hour front desk ready to assist you during your stay. Book now for a memorable and relaxing experience at Best Western Plus Swiss Chalet Hotel & Suites.

Important information:

A valid credit card must be presented at check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MAF

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

9.4
Based on 297 reviews
Cleanliness: 9.1
Service: 9.2
Location: 9.5
Room Quality: 9.3
Amenities: 9.3
Value for Money: 9.6
Food and Beverage: 9.8
Overall Experience: 9.4
M
Macias • couple • us
10
2026-11-06 • via Nuitee
I
Ina • couple • pl
9
Dobry hotel na krótki przystanek po drodze
Pros:

Prawdo podobnie najlepszy hotel w okolicy. Znajduje się blisko drogi, ale do miasteczka trzeba trochę dojechać. Basen i obsługa trochę zawiodły, ale ogólne wrażenia są dobre.

2026-11-02 • via Nuitee
M
Maldonado • family_with_children • us
10
2026-10-27 • via Nuitee
B
Bill • couple • us
9
If in you are in Pecos, you won't find a better value.
Pros:

The lobby was like being in a friend's living room. The rooms were large, well appointed, and clean. Good amenities. Nice restaurant next door. GREAT breakfast buffet. 5 stars for a roadside inn.

2026-10-11 • via Nuitee
C
Cade • couple • us
10
2026-08-30 • via Nuitee
B
Brandi • solo_traveller • us
10
2026-08-24 • via Nuitee
L
Lisa • family_with_children • us
10
2026-08-21 • via Nuitee
R
Randel • couple • us
10
Great place to stay , I’ll stay again in the future
Pros:

Breakfast

Cons:

Nothing

2026-08-20 • via Nuitee
F
Floor • family_with_children • nl
8
Prima hotel als je op doorreis bent
Pros:

Veel ruimte en het was er stil

2026-08-18 • via Nuitee
K
Kiara • couple • us
10
It was great! We will definitely be back again
Pros:

I love it!

Cons:

N/A

2026-08-05 • via Nuitee
A
Armando • solo_traveller • us
10
Awesome will stay there again price was good
Pros:

Breakfast was great .....

2026-08-05 • via Nuitee
G
gallego • family_with_children • us
7
Pros:

CLEANLINESS AND ORGANIZATION

Cons:

THE ROOM DESCRIPTION IS INCORRECT.

2026-08-04 • via Nuitee
K
Kama Turner • solo_traveller • us
8
2026-08-03 • via Nuitee
T
Texas6 • couple • us
10
Lovely place with exceptionally comfortable bed
Pros:

Remarkable breakfast w/ great fruit selection plus the eggs, bacon etc, etc.
The most comfort bed and pillow we have had in many many years of US & international travel. ***
Nice staff, attractive setting, and vehicle rinse station.

Cons:

This is Best Western PLUS not to be confused with the Best Western 200m on the other side of a great restaurant. The A/C was a bit noisy which detracted from the otherwise markable place.

2026-07-21 • via Nuitee
M
mauricio • family_with_children • mx
10
El control de un sueño incontrolable
Pros:

La ubicación súper bien, las instalaciones de súper buen tamaño súper limpias en el desayuno delicioso y con variedad y el personal súper amables yo me hospedo ahí muy seguido

Cons:

Lo único fue que no pude usar la alberca la última vez que me hospedé estaba fuera de servicio

2026-07-19 • via Nuitee
Q
Q3811EUwilliamm • Couples
10
Excellent
Pros:

The hotel was excellent. The hotel check-in and checkout were very easy. The room was very clean, and the bed was very comfortable. The breakfast was the best I have ever had at any hotel.

2026-07-12 • via Tripadvisor
M
Michelle • couple • us
10
Loved it
Pros:

Very beautiful and clean

Cons:

Nothing

2026-07-07 • via Nuitee
R
Ruby • extended_group • us
5
Cons:

The front desk clerks not receptive and very rude

2026-07-06 • via Nuitee
K
Kama Turner • solo_traveller • us
10
2026-07-06 • via Nuitee
C
Cecilia • couple • us
10
Over the property was a great stay. Did enjoy the pool and breakfast.
Pros:

Loved it.

Cons:

The Gentleman was a little rough. Mind you I had to stay over for a funeral so it was a little tough already and then to deal with the roughness. The ladies really delivered customer service.

2026-07-05 • via Nuitee