Best Western Plus Park Place Inn & Suites

Hotels
•
Best Western Plus
8.6 (238 reviews)
201 South West Interstate Avenue , Chehalis , US
+1 360-748-4040

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly and helpful staff (multiple mentions, including staff named Gina)
Clean rooms and property (majority of mentions)
Excellent breakfast (made-to-order omelettes, good coffee, variety)
Comfortable, spacious rooms
Good pool and other amenities (fitness, laundry)
Convenient location (near I-5, walking to nearby restaurant)
Perceived good value for money
Cons:
At least one serious customer service/management complaint
Room odor and worn carpeting reported by a guest
Rickety/elevator reliability concerns
Hot tub closed for some guests
WIFI unstable (one mention)
Some guests find hotel far from other food/amenities

Categories

Cleanliness
8.4
Multiple reviewers repeatedly called the property and rooms clean, but at least one guest reported a strong carpet/room odor and worn carpeting that lowered the perceived cleanliness for that stay.
Service
8.3
The staff are frequently described as extremely friendly and helpful (several mentions of Gina); however, a serious negative incident describing poor staff management and offensive customer care reduced the overall service score.
Location
9
Many guests praised the convenient location (near I‑5, walking access to a nearby restaurant) and lack of highway noise; one comment noted the hotel is somewhat far from other amenities, but location feedback is predominantly positive.
Room Quality
8.1
Rooms are described as comfortable and spacious by several guests, but issues noted include an old-smelling carpet/tired upholstery in at least one room and a rickety elevator that affected room access preferences.
Amenities
8.7
Guests liked the pool, jacuzzi, fitness room, coffee corner and on-site laundry; some amenities show age (old jacuzzi/pool area) and one report noted the hot tub was closed, but overall amenities were viewed positively.
Value for Money
8.8
Multiple reviewers described the hotel as good value or great value; breakfast included and overall hospitality contributed to a strong perception of value.
Food and Beverage
9.2
Breakfast repeatedly receives high praise (made-to-order omelettes, variety, very good coffee and hot chocolate machine); food service is a standout positive across many reviews.
Overall Experience
8.3
Many guests called their stays wonderful and said they'd return, but the aggregate is tempered by isolated but impactful negatives (poor staff incident, room odor, occasional closed hot tub and elevator issues).
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:41

Property Description

Indulge in Comfort and Convenience

Luxurious Accommodations: Enjoy a comfortable stay in our air-conditioned rooms equipped with modern amenities such as free Wi-Fi, a microwave, a refrigerator, and a coffee maker.

Relaxation and Recreation: Take a dip in our indoor pool, unwind in the hot tub, or maintain your fitness routine in our well-equipped fitness center.

Convenient Location: Explore nearby attractions like the Chehalis-Centralia Railroad, Veterans Memorial Museum, and Newaukum Valley Golf Course, all just a short distance away.

Ready to experience a blend of relaxation and convenience? Book your stay at Best Western PLUS Park Place Inn & Suites now!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note the fitness center will be closed until 7 June 2019. During this time, some public areas may have limited access. Construction will occur between 9:00 and 17:00.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SEA

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.6
Based on 238 reviews
Cleanliness: 8.4
Service: 8.3
Location: 9
Room Quality: 8.1
Amenities: 8.7
Value for Money: 8.8
Food and Beverage: 9.2
Overall Experience: 8.3
C
Christina • family_with_children • us
10
Very nice accommodation
2026-10-26 • via Nuitee
H
Honeycutt • family_with_children • us
10
Wonderful
Pros:

It was a great expierence . THe staff was extremely friendly. Everythhing was clean and the food was good

Cons:

n/a

2026-10-24 • via Nuitee
A
Amy • family_with_children • us
10
2026-10-24 • via Nuitee
I
Ismail • couple • us
9
I would like to be back next time.
Pros:

I like the facility it was better.

Cons:

Keep doing better

2026-10-14 • via Nuitee
G
Grace • couple • au
5
2026-10-11 • via Nuitee
C
Candace • extended_group • us
1
Poor staff management & offensive customer care 100% reversed my first 5 star review of this place.
Pros:

poor, not worth repeating

Cons:

A disagreement with management staff proved that lack of customer service with intention and professionalism with respect for others can completely ruin the guest experience.

2026-10-10 • via Nuitee
K
Kenn • couple • us
10
2026-10-09 • via Nuitee
F
Fabienne • family_with_children • fr
10
Pros:

Petit-déjeuner délicieux, hôtel confortable, piscine agréable

Cons:

Rien

2026-10-08 • via Nuitee
E
Elaine • solo_traveller • us
10
Comfortable, spacious and clean hotel room
Pros:

Loved the super friendly and helpful staff. The free breakfast was very good and exceeded expectations of normal free breakfast fare.

Cons:

Didn't like the rickety elevator. Preferred using the stairs instead.

2026-09-10 • via Nuitee
A
Algis • extended_group • us
10
Pros:

The property was clean and the staff was very friendly.

2026-09-09 • via Nuitee
O
Ortegano • solo_traveller • us
8
Excelente lugar.
2026-09-01 • via Nuitee
A
Anamae • solo_traveller • us
9
2026-08-29 • via Nuitee
A
Anna • family_with_children • pl
5
Pros:

Śniadanie- omlet robiony na zamówienie i obsługa. Basen i jacuzzi wiekowe, ale ok. Kącik kawowy na plus.

Cons:

Zapach! W pokoju śmierdziało starym dywanem, niedopraną tapicerką, ciężko powiedzieć czym jeszcze, ale smród i brud na podłodze. Te wykładziny wołają o wymianę.

2026-08-25 • via Nuitee
C
Craig • couple • us
10
We will definitely be back- loved it- staff so friendly, breakfast best ever, nice view from window,
Pros:

breakfast made to order omelets and variety offered superlative, attention given to details

2026-08-23 • via Nuitee
T
Tal • family_with_children • il
9
2026-08-20 • via Nuitee
P
Pamela • family_with_children • us
9
We had a great time
Pros:

Location was great for me. The staff were very friendly. Room was comfortable and clean. Pool was open and clean and temperature was perfect.

Cons:

Elevator was a little sketchy.

2026-08-18 • via Nuitee
D
douglass • solo_traveller • us
10
2026-08-13 • via Nuitee
L
Lorenz • family_with_children • nl
9
Goed hotel op een perfecte locatie langs de Interstate 5 en met super service.
Pros:

Het hotel is vlakbij de afslag aan de Interstate 5 gelegen, maar je hebt er toch helemaal geen last van het voorbij razende verkeer. Het hotel is modern, netjes en de kamers zijn schoon. Het personeel is voortreffelijk. We werden aan de receptie bij het inchecken heel hartelijk ontvangen door Gina en ze was ook zeer behulpzaam en attent. Zo een leuke dame! Het hotel heeft alle faciliteiten die je van hotel verwacht: van fitnessruimte tot zwembad en een (betaalde) wasmachine en droger. Vanuit het hotel konden we lopend naar het restaurant wat er vlak naast ligt en daar hebben we ook nog eens heerlijk gegeten. Ook het ontbijt was super! Je kon aan een dame (kok) doorgeven wat je voor soort eitje (sunnyside-up, scrambeld, met verse groenten etc.) je bij jouw ontbijt wilde en dat werd dan ter plekken voor je gebakken. Echt een goede ontbijtservice.

Cons:

Eigenlijk helemaal niets, alles was goed.

2026-08-07 • via Nuitee
A
Arlene • family_with_children • us
9
Pros:

Very good and it was wonderful to get a fresh omelette for breakfast..
Front desk were very friendly.

2026-08-04 • via Nuitee
J
Julie • solo_traveller • ca
7
Hôtel standard et confortable
Pros:

Bien situé entre Portland et Seattle, facilement accessible via l’autoroute. Chambre standard et confortable. Petit déjeuner inclus dans le prix de la chambre

Cons:

L’air climatisé faisait beaucoup de bruit dérangeant

2026-08-02 • via Nuitee