Best Western Plus Crown Colony Inn & Suites

Hotels
•
Best Western Plus
9.2 (435 reviews)
3211 South First Street , Lufkin , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly and helpful staff
Good location
Decent breakfast
Cons:
Room quality needs upgrades
Dirty rooms reported
Poor service experiences in some cases

Categories

Cleanliness
8.63
While many reviews mentioned cleanliness positively, there were significant concerns about dirty refrigerators and older facilities.
Service
9.6
General sentiment was favorable towards staff friendliness and helpfulness, despite some negative experiences.
Location
9.84
Many guests appreciated the convenient location and safety, especially for solo travelers.
Room Quality
8.59
Room quality was generally mentioned as comfortable, although some reviews noted the need for upgrades.
Amenities
9.12
The hotel offered enjoyable amenities; however, some guests felt they could be improved, such as the breakfast options.
Value for Money
9.58
Overall, guests felt they received good value for their money, especially with the breakfast included.
Food and Beverage
8.63
Comments indicated that breakfast was decent but could use more variety and quality improvements.
Overall Experience
9.6
Despite some concerns, many reviews expressed a strong willingness to return and overall satisfaction with the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-28 07:17

Property Description

Convenient Location:
Located in Lufkin, Texas, Best Western Plus Crown Colony Inn & Suites offers easy access to Pitser Garrison Convention Center, just 6.4 km away.

Modern Amenities:
Enjoy a comfortable stay in air-conditioned rooms with free WiFi, flat-screen TVs, and private bathrooms. The hotel also features an outdoor pool, fitness centre, and a 24-hour front desk for your convenience.

On-Site Facilities:
Indulge in some leisure time with mini-golf or take care of business at the hotel's business centre. Craving a snack? Visit the vending machines offering a variety of treats.

Experience a blend of comfort and convenience at Best Western Plus Crown Colony Inn & Suites. Book now for a memorable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IAH

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 42.14
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
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Guest Reviews

9.2
Based on 435 reviews
Cleanliness: 8.63
Service: 9.6
Location: 9.84
Room Quality: 8.59
Amenities: 9.12
Value for Money: 9.58
Food and Beverage: 8.63
Overall Experience: 9.6
A
Arlette • solo_traveller • us
10
Pros:

Everything is easy to access the freeway and stores and restaurants ❤️

2026-04-26 • via Nuitee
D
Delvin • couple • us
10
Comfortable and quiet.
Pros:

Nice property and great value.

2026-03-30 • via Nuitee
H
Herman • couple • us
10
Great!
Pros:

The staff was very friendly. All of them!

Cons:

Guests not picking up after their dogs.

2026-03-24 • via Nuitee
J
Josh • family_with_children • us
9
Pros:

Great breakfast, staff was very friendly

Cons:

Things were falling apart in room, screws out of plate in bathtub for water handles, towel rack fell off wall, found roaches in room.

2026-03-23 • via Nuitee
C
Charles • couple • us
8
2026-03-21 • via Nuitee
E
Ehrhardt • solo_traveller • us
10
2026-03-14 • via Nuitee
E
Ehrhardt • solo_traveller • us
10
2026-03-14 • via Nuitee
T
Treazuria • couple • us
10
2026-03-06 • via Nuitee
A
Alfredo • family_with_children • us
10
2026-03-05 • via Nuitee
D
Donna • extended_group • us
8
2026-03-02 • via Nuitee
D
Doris • family_with_children • us
5
Pros:

Allows pets

Cons:

The room had an odor and the cleaning team attempted to get in the room while we was dressing.

2026-02-24 • via Nuitee
D
Daniel • family_with_children • us
9
2026-02-23 • via Nuitee
U
Ulrica • family_with_children • us
10
Overall it was a good overnight stay.
Pros:

I brought my 6 year old granddaughter and she enjoyed the lobby and the breakfast. She wanted to try the pool but it was closed. She enjoyed watching it through the door

Cons:

NA

2026-01-30 • via Nuitee
C
Candy • couple • us
7
It was clean and was economical. Breakfast was good.
Pros:

Ease at check/checkout

Cons:

Room smelled like smoke

2026-01-20 • via Nuitee
P
Perry • extended_group • us
10
Pros:

Good price for excellent accomadations

Cons:

All good

2026-01-19 • via Nuitee
J
Jeannie • couple • us
9
Great hotel would stay again.
Pros:

I liked all the amenities ( coffee station, and the makeup mirror in the bathrooms).

Cons:

Carpet in the bedroom.

2026-01-19 • via Nuitee
D
Daniela • family_with_children • us
10
Very comfortable and very organized.
Pros:

Organization

2026-01-19 • via Nuitee
W
Wendy • couple • us
2
Not returning
Pros:

Entry way

Cons:

Uncomfortable pillows and loud not able to rest

2026-01-15 • via Nuitee
M
Maureen • family_with_children • us
7
Comfortable.
Pros:

Location and the staff are always friendly.

Cons:

Needs an upgrade. Rooms and facility could use some improvements.

2026-01-10 • via Nuitee
A
Annie • family_with_children • us
10
The stay was great for the purpose needed.
Pros:

The breakfast was good .

Cons:

N/A

2026-01-05 • via Nuitee