Best Western Plus Crown Colony Inn & Suites

Hotels
•
Best Western Plus
9.2 (467 reviews)
3211 South First Street , Lufkin , us
+1 936-634-3481

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
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Review Highlights

Pros:
Clean and comfortable rooms
Friendly and helpful staff
Good location
Decent breakfast
Cons:
Room quality needs upgrades
Dirty rooms reported
Poor service experiences in some cases

Categories

Cleanliness
8.63
While many reviews mentioned cleanliness positively, there were significant concerns about dirty refrigerators and older facilities.
Service
9.6
General sentiment was favorable towards staff friendliness and helpfulness, despite some negative experiences.
Location
9.84
Many guests appreciated the convenient location and safety, especially for solo travelers.
Room Quality
8.59
Room quality was generally mentioned as comfortable, although some reviews noted the need for upgrades.
Amenities
9.12
The hotel offered enjoyable amenities; however, some guests felt they could be improved, such as the breakfast options.
Value for Money
9.58
Overall, guests felt they received good value for their money, especially with the breakfast included.
Food and Beverage
8.63
Comments indicated that breakfast was decent but could use more variety and quality improvements.
Overall Experience
9.6
Despite some concerns, many reviews expressed a strong willingness to return and overall satisfaction with the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-28 07:17

Property Description

Convenient Location:
Located in Lufkin, Texas, Best Western Plus Crown Colony Inn & Suites offers easy access to Pitser Garrison Convention Center, just 6.4 km away.

Modern Amenities:
Enjoy a comfortable stay in air-conditioned rooms with free WiFi, flat-screen TVs, and private bathrooms. The hotel also features an outdoor pool, fitness centre, and a 24-hour front desk for your convenience.

On-Site Facilities:
Indulge in some leisure time with mini-golf or take care of business at the hotel's business centre. Craving a snack? Visit the vending machines offering a variety of treats.

Experience a blend of comfort and convenience at Best Western Plus Crown Colony Inn & Suites. Book now for a memorable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IAH

Location

Property Accessibility

Total Disability Score: 42.14
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
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Guest Reviews

9.2
Based on 467 reviews
Cleanliness: 8.63
Service: 9.6
Location: 9.84
Room Quality: 8.59
Amenities: 9.12
Value for Money: 9.58
Food and Beverage: 8.63
Overall Experience: 9.6
A
Arnulfo • couple • us
9
2026-08-24 • via Nuitee
M
Michelle • family_with_children • us
7
I was in town for a funeral. Room was clean, quiet. A/C was cold. Plenty of restaurants nearby.
Pros:

Location

Cons:

No complaints

2026-08-04 • via Nuitee
K
Kowatch • extended_group • us
7
2026-07-23 • via Nuitee
D
David • solo_traveller • us
10
Pros:

Room got real cold so that was very nice. The breakfast was very good also. Pool was clean and nice. Overall experience was great.

2026-07-21 • via Nuitee
L
Lannie • solo_traveller • us
10
2026-07-15 • via Nuitee
N
Nikki • solo_traveller • us
3
2026-07-13 • via Nuitee
A
Alisha • couple • us
1
2026-07-12 • via Nuitee
R
Robert • solo_traveller • us
10
2026-07-10 • via Nuitee
B
Brian • couple • us
10
Perfect. Exactly what we expected.
Pros:

The breakfast is excellent. Very easy to access location too.

2026-07-09 • via Nuitee
M
McCoy • solo_traveller • us
10
Pros:

Everything. The whole stay was pleasant and the staff were amazing.

Cons:

No complaints

2026-07-08 • via Nuitee
J
JENNIFER • solo_traveller • us
10
Pros:

Everything

2026-07-07 • via Nuitee
W
Williams • solo_traveller • us
9
2026-07-04 • via Nuitee
R
Rhonda • family_with_children • us
10
Exactly what I was looking for. Something safe, convenient and ckean.
Pros:

It was easy to get to. The staff was helpful, courteous and polite. The breakfast had plenty of options and was delicious.

Cons:

I have no complaints.

2026-07-02 • via Nuitee
R
Rhonda • couple • us
10
2026-07-02 • via Nuitee
M
Marrisa • solo_traveller • us
2
Pros:

Pool area was fun for the kids.

Cons:

Check in was postponed because the front desk clerk wasn't there. She pulled up in her car and told me she had to go get her food and what did I want. Also it smells like Indian food in the halls all day and all night.

2026-07-01 • via Nuitee
K
Krista S. Robinson • solo_traveller • us
5
Pros:

Location was great for my trip.

Cons:

Drain would not drain in shower. Room was not super clean. Food was not great. Only stayed 2 of 3 nights that I booked.

2026-06-30 • via Nuitee
D
Daniel • couple • us
8
2026-06-26 • via Nuitee
B
baul • couple • us
9
Nice clean facility. Staff friendly, helpful and knowledgeable. Location was spot on. Restaurants, fastfood and coffee s
Pros:

Location

Cons:

Tv and internet was not working properly.

2026-06-16 • via Nuitee
J
Joshua • solo_traveller • us
9
Pros:

Clean

Cons:

Showers needs more pressure..

2026-06-16 • via Nuitee
D
Danea • couple • us
8
The beds are comfortable and staff is very friendly.
Pros:

The staff was professional and friendly.

Cons:

The cable had issues the whole time we were there. The facility is dated and could use TLC. The faucets leak and air conditioner was noisy.

2026-06-15 • via Nuitee