Best Western Plus Swansboro Emerald Isle

Hotels
5 (144 reviews)
Cedar Point, North Carolina, 28584 , Cedar Point , US

Facilities

Free breakfast
Fitness facilities
Free WiFi
24-hour front desk
Continental breakfast
Outdoor pool - seasonal
Elevator
Fitness facilities
Conference space
Free breakfast
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Nice amenities
Cons:
Dirty rooms
Poor cleaning standards
Mixed food quality

Categories

Cleanliness
6.71
Several reviews mention dirty rooms and poor cleaning standards.
Service
8.68
Staff described as friendly and accommodating despite a few negative experiences.
Location
8.72
Good location close to beaches and restaurants, as mentioned in multiple reviews.
Room Quality
7.67
Mixed feedback about the rooms, some concerns about odors and issues with equipment.
Amenities
8.2
Amenities like the pool and breakfast were generally well-received, albeit with some minor complaints.
Value for Money
8.16
Good value mentioned, but complaints about additional charges affect perception.
Food and Beverage
7.71
Breakfast quality received mixed reviews, highlighting areas for improvement.
Overall Experience
8.18
Overall experience was mostly positive, though there were several complaints affecting specific areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 04:59

Property Description

Welcome to the Best Western Plus Silver Creek Inn, your perfect getaway in the heart of Cedar Point!

Recreational Amenities: Dive into relaxation at our seasonal outdoor pool or stay active in our fully equipped fitness center. Whether you prefer soaking up the sun or breaking a sweat, we have just what you need.

Comfortable Accommodations: Unwind in one of our 65 air-conditioned rooms, featuring plush pillowtop beds, flat-screen TVs, and complimentary toiletries. Every detail is designed to ensure your comfort and satisfaction.

Business Facilities: Hosting an event? Our hotel offers conference space and a meeting room, complete with complimentary wired internet access and a 24-hour front desk to assist you at all hours.

Don't miss out on your chance to experience the charm and convenience this location offers—book your stay today!

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: EWN

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Professional property host/manager

  • Pets

    Service animals are allowed

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

5
Based on 144 reviews
Cleanliness: 6.71
Service: 8.68
Location: 8.72
Room Quality: 7.67
Amenities: 8.2
Value for Money: 8.16
Food and Beverage: 7.71
Overall Experience: 8.18
R
Roy couple us
10
Comfortable
Pros:

Very nice experience! The hotel is close to everything and the atmosphere was relaxed.

2025-11-03 via Nuitee
D
Donald couple us
9
Clean eating area , very friendly and helpful!
Pros:

Liked the pancakes, cereal. Coffee a little strong. Very clean!
Everyone was very nice and helpful.

Cons:

Shower fascet was very dirty. Said they were going to do some remolding.
No light above bath sink.

2025-10-30 via Nuitee
K
Karyn solo_traveller us
8
2025-10-27 via Nuitee
couple us
10
Have stayed there several times and we always love the staff and the facility
Pros:

Loved the pancakes

Cons:

Tub was backed up with water and would not drain but they fixed upon telling them

2025-10-26 via Nuitee
B
Barbara solo_traveller us
10
2025-10-23 via Nuitee
R
Rayne family_with_children us
8
Very friendly staff, good hot breakfast !
Pros:

It was a very good location to Emerald Isle beach

Cons:

The sheets were a little scratchy.

2025-10-22 via Nuitee
E
Eva couple us
7
Cons:

Ice machine was broken

2025-10-11 via Nuitee
D
Dale couple us
8
2025-09-15 via Nuitee
B
Biliang family_with_children us
8
Cons:

a bit noisy -- I can hear people talking next door at night

2025-09-11 via Nuitee
W
Wendy family_with_children us
7
2025-09-11 via Nuitee
M
Milagros family_with_children us
1
High humidity and strong mold smell inside the room
Pros:

Breakfast was good

Cons:

Very strong mold like smell in the room.

2025-09-10 via Nuitee
H
Hoffer solo_traveller us
9
2025-09-08 via Nuitee
J
Josefina couple us
7
May not come back
Pros:

Feasible price

Cons:

The pool was closed. It was summer time, & we didn't get to use the pool. It was under maintenance for several days until we left 😩😫

2025-09-07 via Nuitee
S
Shannon family
10
Pros:

Easy to get to, close to everything. Beautiful room.

2025-08-29 via Nuitee
S
Suha family_with_children tr
3
Pros:

It was not clean.

2025-08-25 via Nuitee
G
Gezell family_with_children us
10
I would stay there again!
Pros:

The receptionist was amazing! She went out to help my family and myself. Bed was very comfortable!

Cons:

Squeaky bathtub. Felt like I was going to fall the 1st floor when I took my shower. Shower curtain was dirty.

2025-08-19 via Nuitee
couple us
10
Celebrated our 23rd wedding anniversary and first time staying here. The room was clean, cold and spacious.
Pros:

Clean, friendly staff. Room was cold which I like. Has a pool.

Cons:

Took about 10 minutes for water to warm up in the shower.

2025-08-16 via Nuitee
V
Vamshi Krishna
6
Pros:

Was good

2025-08-15 via Nuitee
J
Juan family
10
Pros:

Fantastic Hotel fantastic service!

2025-08-13 via Nuitee
M
Marissa
2
FRAUDULENT CHARGES
Pros:

Make sure you take pictures when you arrive and leave, hotel will fraudulently charge your card for damage that was not done!!! Will NEVER stay at this hotel again!!

2025-08-08 via Nuitee