Best Western Plus Swansboro Emerald Isle

Hotels
•
Best Western Plus
801 Cedar Point Boulevard , Swansboro , us

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Free
Children allowed

Facilities

Front desk (limited hours)
Express check-in
Free wired internet
Self parking (surcharge)
Pool sun loungers
Offsite parking discounted rates available
Fitness facilities (surcharge)
Internet access
Housekeeping on request
Reception hall
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Review Highlights

Pros:
Friendly staff
Good location
Nice amenities
Cons:
Dirty rooms
Poor cleaning standards
Mixed food quality

Categories

Cleanliness
6.71
Several reviews mention dirty rooms and poor cleaning standards.
Service
8.68
Staff described as friendly and accommodating despite a few negative experiences.
Location
8.72
Good location close to beaches and restaurants, as mentioned in multiple reviews.
Room Quality
7.67
Mixed feedback about the rooms, some concerns about odors and issues with equipment.
Amenities
8.2
Amenities like the pool and breakfast were generally well-received, albeit with some minor complaints.
Value for Money
8.16
Good value mentioned, but complaints about additional charges affect perception.
Food and Beverage
7.71
Breakfast quality received mixed reviews, highlighting areas for improvement.
Overall Experience
8.18
Overall experience was mostly positive, though there were several complaints affecting specific areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 04:59

Property Description

Welcome to Best Western Plus Silvercreek Inn, a charming 3-star hotel in Swansboro.

Luxurious Amenities: Enjoy our fitness center, outdoor pool, and 24-hour front desk for your convenience.

Comfortable Accommodations: Our air-conditioned rooms offer free WiFi, desks, and wardrobes for a relaxing stay.

Convenient Services: Take advantage of our business center, vending machines, and easy access to snacks and drinks during your stay.

Experience the best of Swansboro at Best Western Plus Silvercreek Inn. Book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: EWN

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
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Guest Reviews

Cleanliness: 6.71
Service: 8.68
Location: 8.72
Room Quality: 7.67
Amenities: 8.2
Value for Money: 8.16
Food and Beverage: 7.71
Overall Experience: 8.18
R
Roy • couple • us
10
Comfortable
Pros:

Very nice experience! The hotel is close to everything and the atmosphere was relaxed.

2025-11-03 • via Nuitee
D
Donald • couple • us
9
Clean eating area , very friendly and helpful!
Pros:

Liked the pancakes, cereal. Coffee a little strong. Very clean!
Everyone was very nice and helpful.

Cons:

Shower fascet was very dirty. Said they were going to do some remolding.
No light above bath sink.

2025-10-30 • via Nuitee
K
Karyn • solo_traveller • us
8
2025-10-27 • via Nuitee
• couple • us
10
Have stayed there several times and we always love the staff and the facility
Pros:

Loved the pancakes

Cons:

Tub was backed up with water and would not drain but they fixed upon telling them

2025-10-26 • via Nuitee
B
Barbara • solo_traveller • us
10
2025-10-23 • via Nuitee
R
Rayne • family_with_children • us
8
Very friendly staff, good hot breakfast !
Pros:

It was a very good location to Emerald Isle beach

Cons:

The sheets were a little scratchy.

2025-10-22 • via Nuitee
E
Eva • couple • us
7
Cons:

Ice machine was broken

2025-10-11 • via Nuitee
D
Dale • couple • us
8
2025-09-15 • via Nuitee
B
Biliang • family_with_children • us
8
Cons:

a bit noisy -- I can hear people talking next door at night

2025-09-11 • via Nuitee
W
Wendy • family_with_children • us
7
2025-09-11 • via Nuitee
M
Milagros • family_with_children • us
1
High humidity and strong mold smell inside the room
Pros:

Breakfast was good

Cons:

Very strong mold like smell in the room.

2025-09-10 • via Nuitee
H
Hoffer • solo_traveller • us
9
2025-09-08 • via Nuitee
J
Josefina • couple • us
7
May not come back
Pros:

Feasible price

Cons:

The pool was closed. It was summer time, & we didn't get to use the pool. It was under maintenance for several days until we left 😩😫

2025-09-07 • via Nuitee
S
Shannon • family
10
Pros:

Easy to get to, close to everything. Beautiful room.

2025-08-29 • via Nuitee
S
Suha • family_with_children • tr
3
Pros:

It was not clean.

2025-08-25 • via Nuitee
G
Gezell • family_with_children • us
10
I would stay there again!
Pros:

The receptionist was amazing! She went out to help my family and myself. Bed was very comfortable!

Cons:

Squeaky bathtub. Felt like I was going to fall the 1st floor when I took my shower. Shower curtain was dirty.

2025-08-19 • via Nuitee
• couple • us
10
Celebrated our 23rd wedding anniversary and first time staying here. The room was clean, cold and spacious.
Pros:

Clean, friendly staff. Room was cold which I like. Has a pool.

Cons:

Took about 10 minutes for water to warm up in the shower.

2025-08-16 • via Nuitee
V
Vamshi Krishna
6
Pros:

Was good

2025-08-15 • via Nuitee
J
Juan • family
10
Pros:

Fantastic Hotel fantastic service!

2025-08-13 • via Nuitee
M
Marissa
2
FRAUDULENT CHARGES
Pros:

Make sure you take pictures when you arrive and leave, hotel will fraudulently charge your card for damage that was not done!!! Will NEVER stay at this hotel again!!

2025-08-08 • via Nuitee