Best Western Territorial Inn & Suites

Hotels
•
Best Western
8.8 (127 reviews)
415 S Bloomfield Boulevard, Bloomfield, New Mexico, 87413 , Bloomfield , US
+1 505-632-9100

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Elevator
Fitness facilities
Conference space
Fireplace in lobby
Television in common areas
Free breakfast
Safe-deposit box at front desk
Multilingual staff
Express check-out
Wheelchair accessible parking
See all facilities

Review Highlights

Pros:
Good/very good breakfast (hot buffet, included)
Comfortable beds and roomy rooms
Clean rooms with pleasant smell
Friendly and responsive staff (several compliments)
Convenient location for local attractions
Pool and hot tub noted positively by guests
Quiet, well-appointed for many stays
Spacious rooms and good TV options
Cons:
Elevator out of order for many stays (accessibility problems)
Overbooking / reservation issues via third-party (Orbitz/Expedia) reported
Some rooms dated with maintenance issues (drain, AC, small TV, lack of USB outlets)
Reported management/front desk mishandling of incidents
Occasional road noise depending on room orientation
Vending machine issues (cash only, no drinks sometimes)
Perception of being overpriced after recent rate increases
Cleaning supplies/antiseptic odor reported in at least one room

Categories

Cleanliness
9.3
Multiple reviews praise clean rooms, pleasant smells and overall cleanliness; a few notes mention cleaning supplies left in a room and an antiseptic odor, but cleanliness is generally reported as strong.
Service
8.9
Several guests complimented staff and named the manager positively (e.g., 'Kai' and 'very friendly staff'), though there are notable complaints about front desk/management handling of issues (overbooking, elevator communication). Overall service is mostly good with some serious negatives.
Location
9
Guests repeatedly note convenient location for local attractions (Salmon Ruins, Chaco Canyon, Aztec Ruins), proximity to services and family, though some mention road noise depending on room facing.
Room Quality
8.6
Many reviews mention comfortable, roomy rooms and good beds, but there are multiple reports of dated rooms, shower drain/AC issues, small TVs and lack of modern outlets/USBs.
Amenities
8.9
Breakfast is frequently praised and there are mentions of pool and hot tub being nice; however some guests reported the pool not open, elevator out of order, and limited vending options, producing a mixed-but-solid amenities score.
Value for Money
7.3
Several guests explicitly called out raised/overpriced rates compared to nearby options and felt the older condition of the property did not match recent price increases.
Food and Beverage
9.6
Hot buffet and included breakfast are repeatedly described as very good or excellent across many reviews, making food the strongest-rated aspect.
Overall Experience
8.8
Most stays are described as positive — comfortable beds, clean rooms, good breakfast and helpful staff — but repeated operational issues (elevator out, occasional management/front-desk failures, some maintenance problems) temper the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:40

Property Description

Experience the charm of Bloomfield at the Best Western Territorial Inn & Suites, your perfect home away from home.

Comfortable Accommodations
Relax in one of our 65 spacious guestrooms, each equipped with refrigerators, microwaves, and 40-inch LCD televisions, ensuring your stay is both comfortable and entertaining.

Convenient Amenities
Start your day with our complimentary buffet breakfast, and take advantage of our 24-hour business center and fitness facilities to keep you on track during your travels.

Recreational Opportunities
Unwind by the cozy lobby fireplace or enjoy an outdoor barbecue. With complimentary Wi-Fi and close proximity to attractions like the San Juan River and Salmon Ruins, you’ll have everything you need for a memorable stay.

Don't miss out on the perfect getaway – book your stay with us today!

Important information:

  • Up to 3 children 10 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FMN

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.8
Based on 127 reviews
Cleanliness: 9.3
Service: 8.9
Location: 9
Room Quality: 8.6
Amenities: 8.9
Value for Money: 7.3
Food and Beverage: 9.6
Overall Experience: 8.8
E
Ed
8
Pros:

Good breakfast, comfortable beds, clean bathroom, very roomy.

2025-10-13 • via Nuitee
C
Cathy • partner
10
Pros:

The room was very comfortable, and the staff was excellent. We especially enjoyed the hot buffet breakfast.

2025-09-23 • via Nuitee
R
Richard
8
Pros:

Kai the manager was very good at her job and a breathe of fresh air.

2025-09-20 • via Nuitee
A
Alethea
10
Pros:

It was all good

2025-08-29 • via Nuitee
G
Glenda
10
Pros:

My room was clean and had a pleasant smell.

2025-08-20 • via Nuitee
R
robert
10
Pros:

my issue is with ORBITZ. my hotel reservation in Bloomfield , NM was made 2 months ago. the day before my arrival, Best Western Bloomfield calls to tell me I do not have a room because ORBITZ overbooked their hotel buy using EXPEDIA as a go between. Fortunately another hotel was available about 20 miles away. NOT COOL ORBITZ!

2025-08-19 • via Nuitee
L
Lief
10
Pros:

Close to family

2025-08-11 • via Nuitee
S
Shaun • family
10
Pros:

Comfy and clean. Responsive staff.

2025-08-03 • via Nuitee
R
Richard
10
Pros:

.

2025-08-02 • via Nuitee
T
Tina
10
Pros:

Great customer service

2025-07-22 • via Nuitee
M
Mark
10
Pros:

Pool was not open beds were not made up

2025-07-21 • via Nuitee
M
Mary Ann
10
Pros:

Ok motel. A bit loud at times but not bad. Breakfast was fine. Not many choices in the area for food but everything is right there. Wished I asked for room facing west, road noise was loud at times. Seems tv options were good. Spacious room. Clean and otherwise fine experience.

2025-07-12 • via Nuitee
R
Richard
10
Pros:

Good night's sleep

2025-06-22 • via Nuitee
R
Robin • partner
10
Pros:

.

2025-06-20 • via Nuitee
P
PARASKEVI • partner
8
Pros:

Pretty decent breakfast included in the price. Clean overall.

2025-06-10 • via Nuitee
I
Irene • partner
10
Pros:

Very friendly staff and very comfortable beds.

2025-06-04 • via Nuitee
G
Gayle • partner
10
Pros:

Very convenient for our visits to Salmon Ruins, Chaco Canyon and Aztec Ruins.
Only drawback was lack of restaurants open on Sunday night.

2025-05-23 • via Nuitee
B
Brent • friends
10
Pros:

Enjoyed my stay.

2025-05-21 • via Nuitee
S
Susan
6
Pros:

The elevator was not working.

2025-05-20 • via Nuitee
T
Thomas • family
8
Pros:

This 3 story hotel has one elevator which was broken for the duration of our stay. Tired facilities.

2025-05-16 • via Nuitee