Best Western Plus Victoria Inn & Suites

Hotels
Best Western Plus
8.8 (244 reviews)
8106 NE Zac Lentz Pkwy , Victoria , us

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great breakfast
Helpful staff
Comfortable bed
Cons:
Cleanliness issues
Cable TV not working

Categories

Cleanliness
7.31
There were half eaten pizza pockets left in the freezer and large stains on the floor and chair.
Service
9.78
The Staff were helpful, thoughtful, courteous, friendly and kind.
Location
9.12
Standard quality for this hotel tier.
Room Quality
8.27
The bed was comfy and bathroom was clean.
Amenities
8.8
Specific sentiment from text, or 'Standard quality for this hotel tier' if not mentioned.
Value for Money
9.06
Standard quality for this hotel tier.
Food and Beverage
9.31
Breakfast was great.
Overall Experience
8.78
Overall good stay despite some cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 16:57

Property Description

Luxurious Accommodation
Experience the ultimate comfort at Best Western PLUS Victoria Inn & Suites. Our rooms are designed to provide a luxurious stay for our guests, ensuring a peaceful and relaxing environment during your visit.

Top-Notch Amenities
Enjoy a range of top-notch amenities during your stay with us. From a refreshing outdoor pool to a well-equipped fitness center, we have everything you need to make your stay memorable and enjoyable.

Convenient Location
Located in the heart of Victoria, our hotel offers easy access to the city's top attractions and business centers. Whether you're here for work or leisure, our convenient location makes exploring the city a breeze.

Book your stay at Best Western PLUS Victoria Inn & Suites now for an unforgettable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
It's recommended to bring your own vehicle since this property is not serviced by public transportation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HOU

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.8
Based on 244 reviews
Cleanliness: 7.31
Service: 9.78
Location: 9.12
Room Quality: 8.27
Amenities: 8.8
Value for Money: 9.06
Food and Beverage: 9.31
Overall Experience: 8.78
L
Lerma family_with_children us
10
2026-03-11 via Nuitee
P
pamela family_with_children us
1
Extremely rude and deducted a non aproved amount from my credit card.
Pros:

Booking.com

Cons:

I reserved a two bed room once i walked in the room one of the beds has a misplaced bottom leg holder didn’t last less then 5 min in the room i instantly wet to the front desk to let them know if i could get changed to a new room do to the situation and all the men did was be extremely rude and told me to leave. Once i left the property the men deducted 150 out of my credit card and said it was deducted from booking. Very very very bad experience! will never book with them!

2026-03-01 via Nuitee
L
L1358XOarmandov Business
10
Pros:

Room were great nd the beds were the best but one thing that thru me off is the sodas were out dated and need to be taken out but other than that I give it 5 stars

2026-02-13 via Tripadvisor
M
Meagan couple us
3
2026-02-09 via Nuitee
R
richiefrombostoniir Solo travel
4
The reviews LIED!!!
Pros:

If you enjoy the stench of a truck stop indian resturant, or you love laying down to sleep only to have a half dozen white trucks with their doors wide open blasting muisc and drinking just feet below your window this is the place for you. I asked for a first floor room and the "woman" with a beard said it wasnt possible 3rd floor it is. but fortunately the music drinking and singing was still plenty loud enough to override my audio book, so sleep wasnt a thing. the rooms are cheap, the bldg literally VIBRATES for what ever reason multiple times a day, And Im writing this review because reviews are what tricked me into reserving 5 nights here. awesome. STAY AWAY!!

2026-02-05 via Tripadvisor
2
20NancyP Couples North Richland Hills, Texas
10
Great stay.
Pros:

Very clean room. One of the most comfortable beds I’ve ever slept in. Very good breakfast, lots of hot options to choose from. Eggs, bacon, sausage, biscuits and gravy and waffles. Very friendly and helpful staff. Will stay here again next time in Victoria.

2026-01-15 via Tripadvisor
N
Nancy couple us
9
Very clean, friendly staff, great breakfast.mist comfortable bed ever
Pros:

Very clean. Quiet. Good breakfast. The bed was super comfy and we slept very well.

Cons:

There was a loose tile in the bathroom. The shower was a walk in so water got all over the bathroom floor which is probably why the tile was loose.

2026-01-09 via Nuitee
S
S7706IIjimmyc Family
10
Wonderful and fun!
Pros:

This hotel is very good. Clean rooms, good value, good breakfast every morning, even on Christmas Day. Easy access to and from. Pool, fitness center, many more amenities. Highly recommend!

2025-12-30 via Tripadvisor
T
Tammy family_with_children us
10
2025-12-28 via Nuitee
J
JConthelake Family
10
Wonderful experience!
Pros:

Needed a clean quiet place to stay while attending a funeral. This hotel was perfect. Easy to get to. Clean, big room, quiet. And the gentleman at the front desk was very helpful when we ran out of hand soap. He immediately came & installed a new dispenser. I’d stay here again in a heartbeat.

2025-12-23 via Tripadvisor
F
Frank solo_traveller us
10
Wonderful.
Pros:

Breakfast was great. The Staff were helpful, thoughtful, courteous, friendly and kind. Smiles and all.

Cons:

I couldn't get the cable to engage.

2025-12-21 via Nuitee
B
bobpE8433IO Family
10
All employees very good 👍
Pros:

Very good to stay all time i 👍 to stay in best western plus Victoria Texas
Room is very nice clean 👌
Thank you for everything ❤️

2025-12-18 via Tripadvisor
R
robertmD2025QR Family Knippa, Texas
10
Would stay here again.
Pros:

Best Western Plus Victoria Texas off of Hwy 77, clean rooms, excellent breakfast, easy off on access to Hwy, lots of parking, helpful staff.

2025-12-06 via Tripadvisor
E
E4946YZdennish Family
8
Not the Cleanest but the coziest
Pros:

Beds were so comfortable I never sleep on my back and I knocked out like a baby; sadly there was a crusty used towel left on the shower and unknown stains on the restroom door. But other than that awesome customer service and amazing sleep.

2025-12-02 via Tripadvisor
Y
Y3720ERtonyg Business
10
Very comfortable
Pros:

Clean room, great breakfast, and the hotel it's self very clean. Would highly recommend anyone to stay here, when visiting Victoria.

2025-10-17 via Tripadvisor
V
Velma family
10
Pros:

We always enjoy our stay here.

2025-10-13 via Nuitee
D
Dave partner
8
Pros:

everything was great.

2025-10-12 via Nuitee
L
Laramie family_with_children us
5
Overall good stay just a little on the dirty side
Pros:

The bed was comfy and bathroom was clean

Cons:

There were half eaten pizza pockets left in the freezer when we got there and large gross stains on the floor and chair in the room.

2025-10-07 via Nuitee
L
leeandcyndic Solo travel
10
Best customer service!
Pros:

Hotel is slightly dated but the customer service was beyond great. Hotel extremely clean. Team is fun and friendly, open to share places to go and things to do while on your stay. Will definitely book there next trip.

2025-09-08 via Tripadvisor
C
Claudia
10
Pros:

I always stay here and I love the customer service. Always friendly and helpful.

2025-09-08 via Nuitee