Best Western Plus Victoria Inn & Suites

Hotels
•
Best Western Plus
7.9 (132 reviews)
8106 NE Zac Lentz Pkwy , Victoria , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly, helpful staff
Positive comments on cleanliness from some guests ('La atención, limpieza')
Cons:
Foul odor and dried vomit found in a room; housekeeping oversight
Guest wished they could have stayed longer

Categories

Cleanliness
4.6
Negative: one guest reported a strong foul odor and dried vomit on the bed and floor that housekeeping missed; other guests praised cleanliness, indicating inconsistent housekeeping.
Service
9.5
Positive: multiple reviewers specifically praise the staff and attention ('everybody's so nice and helpful', 'La atención'), indicating strong, helpful service.
Location
7.9
Standard quality for this hotel tier
Room Quality
8
Mixed: one stay was heavily affected by vomit and odor in the room, but other comments about room cleanliness suggest rooms can be in good condition; overall mixed but generally acceptable.
Amenities
7.9
Standard quality for this hotel tier
Value for Money
7.9
Standard quality for this hotel tier
Food and Beverage
7.9
Standard quality for this hotel tier
Overall Experience
9.5
Mixed overall: excellent, helpful service and some positive cleanliness reports, but a serious housekeeping lapse (vomit/odor) significantly impacted at least one stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:41

Property Description

Luxurious Accommodation
Experience the ultimate comfort at Best Western PLUS Victoria Inn & Suites. Our rooms are designed to provide a luxurious stay for our guests, ensuring a peaceful and relaxing environment during your visit.

Top-Notch Amenities
Enjoy a range of top-notch amenities during your stay with us. From a refreshing outdoor pool to a well-equipped fitness center, we have everything you need to make your stay memorable and enjoyable.

Convenient Location
Located in the heart of Victoria, our hotel offers easy access to the city's top attractions and business centers. Whether you're here for work or leisure, our convenient location makes exploring the city a breeze.

Book your stay at Best Western PLUS Victoria Inn & Suites now for an unforgettable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
It's recommended to bring your own vehicle since this property is not serviced by public transportation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HOU

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

7.9
Based on 132 reviews
Cleanliness: 4.6
Service: 9.5
Location: 7.9
Room Quality: 8
Amenities: 7.9
Value for Money: 7.9
Food and Beverage: 7.9
Overall Experience: 9.5
6
668brittab • Solo travel
4
Bad odor and dried up puke
Pros:

After check in I opened the door to my room and detected a foul odor. I thought it may get better after running the AC. It was quite late so I went straight to sleep. When I woke up it was worse and noticed that the previous guest threw up in the bed next to me and it ran down the side an onto the floor. I cant believe housekeeping did not see this and clean it up.

2026-07-09 • via Tripadvisor
N
Nessa • solo_traveller • us
10
Pros:

Love this place everybody's so nice and helpful

Cons:

Didn't get to stay longer

2026-06-15 • via Nuitee
L
Leslie • solo_traveller • pa
10
Pros:

La atención, limpieza

2026-05-19 • via Nuitee
F
FarAway783434 • Business
10
Business trip
Pros:

Convenient to highway and restaurants. Clean room, good TV, good water pressure in shower, good breakfast with Texas shaped waffles! Would stay here again.

2026-04-24 • via Tripadvisor
L
Lerma • family_with_children • us
10
2026-03-11 • via Nuitee
P
pamela • family_with_children • us
1
Extremely rude and deducted a non aproved amount from my credit card.
Pros:

Booking.com

Cons:

I reserved a two bed room once i walked in the room one of the beds has a misplaced bottom leg holder didn’t last less then 5 min in the room i instantly wet to the front desk to let them know if i could get changed to a new room do to the situation and all the men did was be extremely rude and told me to leave. Once i left the property the men deducted 150 out of my credit card and said it was deducted from booking. Very very very bad experience! will never book with them!

2026-03-01 • via Nuitee
L
L1358XOarmandov • Business
10
✊
Pros:

Room were great nd the beds were the best but one thing that thru me off is the sodas were out dated and need to be taken out but other than that I give it 5 stars

2026-02-13 • via Tripadvisor
M
Meagan • couple • us
3
2026-02-09 • via Nuitee
R
richiefrombostoniir • Solo travel
4
The reviews LIED!!!
Pros:

If you enjoy the stench of a truck stop indian resturant, or you love laying down to sleep only to have a half dozen white trucks with their doors wide open blasting muisc and drinking just feet below your window this is the place for you. I asked for a first floor room and the "woman" with a beard said it wasnt possible 3rd floor it is. but fortunately the music drinking and singing was still plenty loud enough to override my audio book, so sleep wasnt a thing. the rooms are cheap, the bldg literally VIBRATES for what ever reason multiple times a day, And Im writing this review because reviews are what tricked me into reserving 5 nights here. awesome. STAY AWAY!!

2026-02-05 • via Tripadvisor
2
20NancyP • Couples • North Richland Hills, Texas
10
Great stay.
Pros:

Very clean room. One of the most comfortable beds I’ve ever slept in. Very good breakfast, lots of hot options to choose from. Eggs, bacon, sausage, biscuits and gravy and waffles. Very friendly and helpful staff. Will stay here again next time in Victoria.

2026-01-15 • via Tripadvisor
N
Nancy • couple • us
9
Very clean, friendly staff, great breakfast.mist comfortable bed ever
Pros:

Very clean. Quiet. Good breakfast. The bed was super comfy and we slept very well.

Cons:

There was a loose tile in the bathroom. The shower was a walk in so water got all over the bathroom floor which is probably why the tile was loose.

2026-01-09 • via Nuitee
S
S7706IIjimmyc • Family
10
Wonderful and fun!
Pros:

This hotel is very good. Clean rooms, good value, good breakfast every morning, even on Christmas Day. Easy access to and from. Pool, fitness center, many more amenities. Highly recommend!

2025-12-30 • via Tripadvisor
T
Tammy • family_with_children • us
10
2025-12-28 • via Nuitee
J
JConthelake • Family
10
Wonderful experience!
Pros:

Needed a clean quiet place to stay while attending a funeral. This hotel was perfect. Easy to get to. Clean, big room, quiet. And the gentleman at the front desk was very helpful when we ran out of hand soap. He immediately came & installed a new dispenser. I’d stay here again in a heartbeat.

2025-12-23 • via Tripadvisor
F
Frank • solo_traveller • us
10
Wonderful.
Pros:

Breakfast was great. The Staff were helpful, thoughtful, courteous, friendly and kind. Smiles and all.

Cons:

I couldn't get the cable to engage.

2025-12-21 • via Nuitee
B
bobpE8433IO • Family
10
All employees very good 👍
Pros:

Very good to stay all time i 👍 to stay in best western plus Victoria Texas
Room is very nice clean 👌
Thank you for everything ❤️

2025-12-18 • via Tripadvisor
R
robertmD2025QR • Family • Knippa, Texas
10
Would stay here again.
Pros:

Best Western Plus Victoria Texas off of Hwy 77, clean rooms, excellent breakfast, easy off on access to Hwy, lots of parking, helpful staff.

2025-12-06 • via Tripadvisor
E
E4946YZdennish • Family
8
Not the Cleanest but the coziest
Pros:

Beds were so comfortable I never sleep on my back and I knocked out like a baby; sadly there was a crusty used towel left on the shower and unknown stains on the restroom door. But other than that awesome customer service and amazing sleep.

2025-12-02 • via Tripadvisor
Y
Y3720ERtonyg • Business
10
Very comfortable
Pros:

Clean room, great breakfast, and the hotel it's self very clean. Would highly recommend anyone to stay here, when visiting Victoria.

2025-10-17 • via Tripadvisor
V
Velma • family
10
Pros:

We always enjoy our stay here.

2025-10-13 • via Nuitee