Best Western Plus Kamloops Hotel

Hotels
Best Western Plus
8.3 (324 reviews)
660 Columbia Street West , Kamloops , ca

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Clean rooms
Cons:
Poor room amenities
Rude service incident
Cold rooms

Categories

Cleanliness
7.38
Clean room mentioned, but issues with insects noted.
Service
9.35
Staff was described as friendly and helpful, but one negative incident with rudeness noted.
Location
8.89
Convenient location with amenities close by, generally positive mentions.
Room Quality
7.34
Cold and dark room reported, but several reviews highlight general comfort.
Amenities
8.37
Good breakfast choices and nice pool, but issues with room stocking noted.
Value for Money
7.83
Price not justified by quality noted in some reviews.
Food and Beverage
8.88
Breakfast was consistently praised across multiple reviews.
Overall Experience
8.35
Mixed feelings with strong positives balanced by significant negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 17:19

Property Description

Convenient Location
Situated near Thompson Rivers University, Best Western Plus Kamloops Hotel offers easy access to popular attractions like The Dunes at Kamloops Golf Course and British Columbia Wildlife Park. City Hall is also just a short distance away, making it a perfect choice for both business and leisure travelers.

Modern Amenities
Guests can enjoy a range of amenities including an indoor pool, fitness centre, and a relaxing hot tub. The 24-hour front desk ensures convenience for late check-ins or early departures. Each room is equipped with a flat-screen TV and complimentary toiletries, providing a comfortable stay for all guests.

Nearby Attractions
With Cascades Casino Kamloops and Sun Rivers Golf Course in close proximity, there is no shortage of entertainment options. Plus, being just 11 km from Kamloops Airport, Best Western Plus Kamloops Hotel is a convenient choice for travelers.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YKA

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.3
Based on 324 reviews
Cleanliness: 7.38
Service: 9.35
Location: 8.89
Room Quality: 7.34
Amenities: 8.37
Value for Money: 7.83
Food and Beverage: 8.88
Overall Experience: 8.35
R
Ronald couple ca
8
Pros:

Disappointed wooden knives and forks paper plates sausages were unrecognizable. Omelet was okay ⁸

2026-02-12 via Nuitee
B
Bruce family_with_children ca
10
2026-01-23 via Nuitee
A
Anezka family_with_children ca
7
2026-01-22 via Nuitee
D
Darrell solo_traveller ca
9
2026-01-21 via Nuitee
E
Edgar family_with_children ca
9
Service was awesome
Pros:

Breakfast was very good

Cons:

I think if there's one thing, more of an observation; the window looking into the gym should be frosted so people can't see in or out to maintain privacy for everyone.

2026-01-19 via Nuitee
K
Kathy couple ca
10
We will definitely stay here again.
Pros:

Breakfast was great. One morning we had to leave at 4am so the lady at the desk gave us each a sack breakfast which was greatly appreciated.

2026-01-19 via Nuitee
K
Khushwant family_with_children ca
10
2026-01-19 via Nuitee
S
Sherean couple ca
1
HORRIBLE. STAFF were rude and confrontational. Refused government issued photo ID.
Pros:

Nothing

Cons:

Staff. Refused to accept my government issued photo ID. Double charged me for the deposit then refused to book me in. Argued with me for almost an hour after a 10 hour drive. Had to go to another hotel

2026-01-19 via Nuitee
A
Aleksandr family_with_children ca
10
Pros:

Breakfast was great

Cons:

Heater didn't work

2026-01-19 via Nuitee
L
LINDSAY family_with_children ca
4
It was sub par. Was declined a senior discount as I booked online. Room wasn't stocked.
Pros:

Easy to find off highway

Cons:

Service was poor and room amenities were lacking. No kleenex and not enough towels

2026-01-19 via Nuitee
E
Elizabete family_with_children us
7
2026-01-19 via Nuitee
M
michael solo_traveller ca
10
Too expensive
Cons:

Got in at midnight n left at 8 am
Was woken up by staff cleaning rooms n banging on doors to see if Rooms were vacant.
Not worth the stay $$$ as it was almost $500
👎

2026-01-19 via Nuitee
A
Ashley family_with_children ca
10
Pros:

How understanding and welcoming staff was to me and my whole family

Cons:

There was nothing I disliked

2026-01-05 via Nuitee
B
Billy family_with_children ca
10
2026-01-01 via Nuitee
S
Sarah Brad family_with_children ca
10
2025-12-24 via Nuitee
A
Angie extended_group ca
8
2025-12-06 via Nuitee
A
Alfred Jürgen family_with_children de
1
Pros:

Nichts

Cons:

Altes muffiges, dunkles Hotel das in die Jahre gekommen ist. Preis Leistung ist nicht gerechtfertigt. Das Zimmer war kalt und im Bad war nur eine Fußboden Heizung die nur eine Stunde läuft. Das Bad und der Boden waren Eis kalt. Das Zimmer war ein kaltes dunkles Zimmer. Nie mehr werde ich Best Western buchen

2025-12-03 via Nuitee
J
Jennifer solo_traveller ca
7
2025-11-24 via Nuitee
H
Hope family_with_children ca
8
2025-11-16 via Nuitee
S
serra couple pt
7
2025-11-07 via Nuitee