Best Western Dutch Valley Inn

Hotels
•
Best Western
7.4 (304 reviews)
161 Bluebell Drive Southwest , New Philadelphia , US
+1 330-339-6500

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly, helpful staff
Clean rooms reported by several guests
Good breakfast for many guests
Convenient location close to restaurants/venues
Comfortable beds
Laundry available
Pool enjoyed by children
Cons:
Reports of dirty rooms, urine smell, and spotty housekeeping
Aged fixtures and tattered carpeting
Maintenance issues: noisy AC/fan, toilet and curtain/light problems
Missing amenities/supplies (shampoo, coffee, exercise equipment wipes)
Unheated or not well-maintained pool reported
Safety concern: metal poking from bed frame
Breakfast items occasionally ran out

Categories

Cleanliness
6
Mixed reports: several reviewers praised clean rooms, but multiple complaints about urine smell, dirty rooms/hallways, black hair in fixtures, and spotty housekeeping indicate cleanliness is below ideal.
Service
8.5
Generally positive: numerous mentions of friendly, helpful desk and kitchen staff; a few isolated issues (rude check-in agent, spotty housekeeping) but overall service was frequently praised.
Location
8.2
Positive: several guests referenced a convenient location (close to venue, walking distance to restaurants) and listed location as a pro.
Room Quality
6.8
Mixed: comfortable beds reported, but older facilities, tattered carpet, noisy AC/fan, maintenance issues (toilet adjustment, curtains/light problems) and an exposed piece of metal lowered room quality.
Amenities
7
Mixed amenities: breakfast setup and laundry praised, pool enjoyed by children but noted as unheated/unclean by some, and exercise room lacked cleaning supplies.
Value for Money
7.2
Mixed value: some guests called it good value and will return, while others cited lost loyalty points, reduced service, and running out of breakfast items as detracting from value.
Food and Beverage
7.6
Generally positive breakfast reports (bagels, spreads, many guests satisfied), though some noted items ran out and occasional coffee availability problems.
Overall Experience
7.9
Overall stay was more positive than negative for many guests (friendly staff, comfortable beds, good breakfast, convenient location) but marred for some by cleanliness and maintenance issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:40

Property Description

Modern Amenities
The Best Western Dutch Valley Inn in New Philadelphia, Ohio offers modern rooms with convenient amenities such as a refrigerator, free Wi-Fi, and a flat-screen TV.

Convenient Facilities
Guests can enjoy a daily continental breakfast, use the indoor pool, laundry facilities, and business center with fax/copy services.

Nearby Attractions
Located just 3.5 miles from Warther Museum and a short drive from Union Country Club and Breitenbach Wine Cellars, this hotel is the perfect choice for both leisure and business travelers.

Book your stay at Best Western Dutch Valley Inn for a comfortable and enjoyable experience in New Philadelphia, Ohio.

Important information:

Upon check-in, photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note guests with pets must contact Best Western Dutch Valley Inn in advance. Not contacting the hotel will result in a penalty charge in additional to the standard pet fee. Contact hotel for details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CAK

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.4
Based on 304 reviews
Cleanliness: 6
Service: 8.5
Location: 8.2
Room Quality: 6.8
Amenities: 7
Value for Money: 7.2
Food and Beverage: 7.6
Overall Experience: 7.9
D
DWIGHT • solo_traveller • us
8
above
Pros:

Carpet was tattered in places...slight moist smell, but good value..breakfast was about an 8...desk clerks PM and AM very gracious.

Cons:

above

2026-10-22 • via Nuitee
D
Diane • couple • us
10
Exceptional clean the saff was awesome!
Pros:

The breakfast was good everything was clean and set up up very nicely the area offered a lot of stores so there were things to do.

Cons:

I don’t believe there was anything else that could of been done my stays there have been exceptional.

2026-10-10 • via Nuitee
E
Ellen • solo_traveller • us
7
Neds updating, but facilities and room clean, quiet and slept well
2026-10-08 • via Nuitee
R
Rex • couple • us
7
2026-10-07 • via Nuitee
D
Darlene • solo_traveller • us
9
Very pleased!
Pros:

Friendly,helpful staff. Nice and clean. Good breakfast.

Cons:

There was a a piece of metal poking out from the bed frame. Could hurt someone significantly

2026-09-18 • via Nuitee
L
Lana • couple • us
9
It was good
Pros:

It was fine. I like the bagels, cream cheese and peanut butter.

Cons:

No coffee the first two days.

2026-09-07 • via Nuitee
J
Julie • couple • us
1
Dirty and smelly!!!!
Pros:

Nothing. Was dirty.

Cons:

Dirty. The room smelled of urine. Hallways and common areas were dirty. The room was disgusting.

2026-09-04 • via Nuitee
C
Cravener • couple • us
10
2026-09-02 • via Nuitee
R
Roger L • family_with_children • us
9
Pros:

facility for handicapped person

Cons:

room was very clean but very stuffy

2026-08-30 • via Nuitee
J
Joel • solo_traveller • us
7
2026-08-25 • via Nuitee
T
Tetepooh • solo_traveller • us
10
2026-08-18 • via Nuitee
G
Gianluca • solo_traveller • it
7
2026-08-17 • via Nuitee
S
Steve • solo_traveller • us
8
2026-08-13 • via Nuitee
G
gregg • solo_traveller • us
8
2026-08-08 • via Nuitee
C
Ceirra • solo_traveller • us
5
Pros:

The room was nice and clean

Cons:

I called the night before asking if I could check in being under 21 and was told yes with a valid id, I got there and the lady was kinda rude about it but checked me in, we didnt get shampoo or anything and we had to ask

2026-07-24 • via Nuitee
C
Christopher L • family_with_children • us
9
Overall fun stay
Pros:

Bas

2026-07-21 • via Nuitee
D
Darren • family_with_children • us
8
Had an excellent stay, location was close to our venue, have stayed here in past and love the hotel
Pros:

Location

Cons:

Housekeeping was spotty

2026-07-20 • via Nuitee
P
Patti • solo_traveller • us
8
2026-07-19 • via Nuitee
P
paula • family_with_children • us
7
My granddaughter loved the pool. The breakfast was great!
Cons:

Couldn't close the curtains. Light was in our eyes!

2026-07-17 • via Nuitee
M
Mark • couple • us
7
Clean room, comfortable.
Pros:

Older facilities. Walking distance to restaurants. Front desk very helpful. Laundry was good.

Cons:

Noisy bath fan, noisy AC, outdoor light flickered off and on outside of the window. Toilet needs adjustment.

2026-07-15 • via Nuitee