Hotel Metropolitan Nagano

Hotels
•
JR-EAST HOTELS
8.8 (3741 reviews)
Minami Ishidocho 1346 , Nagano , jp

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Children allowed

Facilities

WiFi available
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Cleanliness
Cons:
Limited breakfast choices
Need for additional amenities

Categories

Cleanliness
8.39
The hotel rooms were clean and comfortable which contributed to a pleasant stay.
Service
9.16
Staff were friendly and helpful throughout the stay, receiving high praise from multiple guests.
Location
9.7
Exceptional location right next to Nagano station, making it convenient for travel and access to amenities.
Room Quality
8.65
Rooms were described as comfortable and spacious, enhancing the overall experience.
Amenities
8.18
Facilities including self-service laundry and a microwave were appreciated, though some desired more options.
Value for Money
8.64
The quality and service received were deemed appropriate for the price point.
Food and Beverage
8.69
Breakfast received positive comments, though some reviews indicated limited options.
Overall Experience
8.96
Overall satisfaction from a majority of guests with a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 03:51

Property Description

Luxurious Accommodations and Dining Options

Hotel Metropolitan Nagano offers elegantly decorated rooms and a variety of dining choices, including a Japanese restaurant, a Chinese restaurant, and a cozy cafe. All rooms feature modern amenities such as flat-screen TVs, comfortable seating areas, and en suite bathrooms with complimentary toiletries.

Convenient Location and Services

Situated right next to the JR Nagano Train Station, the hotel provides easy access for travelers. Guests can enjoy free WiFi throughout the property, luggage storage, and dry cleaning services. Additionally, a massage salon on the ground floor offers relaxation after a day of exploring.

Nearby Attractions and Culinary Delights

Explore cultural sites like Zenko-ji temple and the Shinano Art Museum, both a short distance away. Indulge in a hearty breakfast buffet at the Iris cafe or savor Japanese delicacies at the Shinano restaurant. Book your stay at Hotel Metropolitan Nagano for a memorable experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MMJ

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs JPY 1000 per day.

Location

Guest Reviews

8.8
Based on 3741 reviews
Cleanliness: 8.39
Service: 9.16
Location: 9.7
Room Quality: 8.65
Amenities: 8.18
Value for Money: 8.64
Food and Beverage: 8.69
Overall Experience: 8.96
Y
Yossef • solo_traveller • il
8
Pros:

the location . the breakfast

Cons:

1'st room we got aroom to the trains , that was very noisy. I went to the reception, complained , the changed the room twice .
until we got aquiet room

2026-07-04 • via Nuitee
N
NAOKI • couple • jp
9
2026-07-04 • via Nuitee
N
nakao • couple • jp
8
2026-07-04 • via Nuitee
P
Pinglih • couple • tw
9
非常適合安排與上高地、松 本城、大王山葵農場及 戶隱旅遊的
Pros:

位置很棒，房間很大，早餐很好吃。
門口有巴士出發到附近的大自然景點如上高地、白馬八方池、戶隱等地。

Cons:

無

2026-07-01 • via Nuitee
K
Kumiko • couple • jp
8
良かったです。
Pros:

スタッフが親切でした。

Cons:

特にありません。

2026-07-01 • via Nuitee
P
Pinglih • couple • tw
9
非常適合長野縣觀光旅遊的住宿
Pros:

早餐棒，服務人員態度佳，緊臨車站、商場，旅遊出行非常方便

Cons:

無

2026-07-01 • via Nuitee
L
Louis • solo_traveller • no
9
Pros:

Great location next to the train station. Restaurants and shopping mall right next to the hotel. Access to train station without going outside. Very comfortable rooms, nice view and easy use of laundry service.

2026-07-01 • via Nuitee
Y
YAWEN • family_with_children • tw
10
Pros:

第一次入住是獨旅就覺得體驗非常棒，這次第二次入住，帶著家人一起，大家都非常滿意。

早餐很好吃，房間大小也很足夠，2個28吋行李打開完全沒問題。重點交通非常方便，甚至有些景點可以在飯店門口搭車，真的超讚！之後來長野還是會住這家。

2026-06-29 • via Nuitee
Y
YAWEN • family_with_children • tw
10
2026-06-29 • via Nuitee
U
URASAKI • solo_traveller • jp
8
Pros:

スタッフ
清潔な部屋

Cons:

特にありません

2026-06-29 • via Nuitee
M
Masahiro • solo_traveller • jp
8
Pros:

お部屋　お風呂広くて良かったです
ベッドの固さが良かったです

Cons:

別に有りません

2026-06-29 • via Nuitee
P
Parantap • family_with_children • us
7
Great location in Nagano !
Pros:

The location is great. Breakfast was good.

Cons:

Hallways not very clean. Moldy smell throughout the hotel.

2026-06-28 • via Nuitee
G
Ginney • solo_traveller • sg
9
Pros:

Location next to train station and the supermarket is superb.

Cons:

There are no connecting rooms.

2026-06-26 • via Nuitee
K
K • solo_traveller • jp
8
2026-06-25 • via Nuitee
C
Chung-I • couple • tw
8
2026-06-25 • via Nuitee
I
Isabelle • family_with_children • ch
8
Pros:

Hôtel bien situé et bien équipé.

2026-06-24 • via Nuitee
R
Robyn • couple • tw
8
服務親切 位置方便 性價比高
Pros:

服務親切 位置方便 性價比高

2026-06-24 • via Nuitee
R
Robyn • couple • tw
9
服務親切 位置超方便 性價比高
Pros:

服務親切 位置超方便 性價比高

2026-06-24 • via Nuitee
A
Armand • family_with_children • fr
9
2026-06-23 • via Nuitee
J
James • couple • au
9
Pros:

Convenient location by the station and wonderful view from the bar. Room was clean and comfortable.

Cons:

A bit larger safe (for laptops) would be useful and brighter light in the bathroom for shaving.

2026-06-23 • via Nuitee