Hotel Metropolitan Nagano

Hotels
•
JR-EAST HOTELS
8.8 (3844 reviews)
Minami Ishidocho 1346 , Nagano , JP
+81 26-291-7000

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Paid
Children allowed

Facilities

WiFi available
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Cleanliness
Cons:
Limited breakfast choices
Need for additional amenities

Categories

Cleanliness
8.39
The hotel rooms were clean and comfortable which contributed to a pleasant stay.
Service
9.16
Staff were friendly and helpful throughout the stay, receiving high praise from multiple guests.
Location
9.7
Exceptional location right next to Nagano station, making it convenient for travel and access to amenities.
Room Quality
8.65
Rooms were described as comfortable and spacious, enhancing the overall experience.
Amenities
8.18
Facilities including self-service laundry and a microwave were appreciated, though some desired more options.
Value for Money
8.64
The quality and service received were deemed appropriate for the price point.
Food and Beverage
8.69
Breakfast received positive comments, though some reviews indicated limited options.
Overall Experience
8.96
Overall satisfaction from a majority of guests with a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 03:51

Property Description

Luxurious Accommodations and Dining Options

Hotel Metropolitan Nagano offers elegantly decorated rooms and a variety of dining choices, including a Japanese restaurant, a Chinese restaurant, and a cozy cafe. All rooms feature modern amenities such as flat-screen TVs, comfortable seating areas, and en suite bathrooms with complimentary toiletries.

Convenient Location and Services

Situated right next to the JR Nagano Train Station, the hotel provides easy access for travelers. Guests can enjoy free WiFi throughout the property, luggage storage, and dry cleaning services. Additionally, a massage salon on the ground floor offers relaxation after a day of exploring.

Nearby Attractions and Culinary Delights

Explore cultural sites like Zenko-ji temple and the Shinano Art Museum, both a short distance away. Indulge in a hearty breakfast buffet at the Iris cafe or savor Japanese delicacies at the Shinano restaurant. Book your stay at Hotel Metropolitan Nagano for a memorable experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MMJ

Location

Guest Reviews

8.8
Based on 3844 reviews
Cleanliness: 8.39
Service: 9.16
Location: 9.7
Room Quality: 8.65
Amenities: 8.18
Value for Money: 8.64
Food and Beverage: 8.69
Overall Experience: 8.96
P
Peter • couple • us
8
Great location.
Pros:

Next door to train / bus stations. Staff was great. Breakfast was decent.

Cons:

A little older hotel but still ok.

2026-10-17 • via Nuitee
E
Ewan • family_with_children • gb
8
We spent a happy five nights here
Pros:

Great location for getting around for day trips as it is directly connected to the station. Spacious light room with large window looking out over the city and mountains. Enough room to put up our two travel cots.

Cons:

Not particularly stylish decor and plain bathroom. But pleasant none the less.

2026-10-17 • via Nuitee
M
McCarthy • solo_traveller • us
10
Great Value And convenient Hotel in Nagano
Pros:

The location is very convenient, the staff most helpful and the room was spacious and clean. For the price it is a great value.

2026-10-17 • via Nuitee
S
Susan • family_with_children • us
10
Pros:

Excellent location and very convenient, with easy access to the train station, restaurants, shopping malls, and other nearby attractions. Everything you need is just a short walk away, making it a great place to stay!

2026-10-17 • via Nuitee
H
hidemi • couple • jp
9
Pros:

駅に近い、便利です。スタッフの対応も良っかたです。

Cons:

夜の食事があればいいかと思います。

2026-10-16 • via Nuitee
Y
Yoko • family_with_children • jp
10
2026-10-15 • via Nuitee
M
Margrete • couple • no
8
Godt sted å overnatte
Pros:

Sentralt og fint hotell.

2026-10-14 • via Nuitee
B
Boudreaux • couple • us
10
Amazing value and premium location.
Pros:

Amazing location. Great room especially for the price.

Cons:

A little retro feeling, could use a modern touch.

2026-10-14 • via Nuitee
M
MARIA ISABEL • couple • es
8
Pros:

Estaba en la estación muy
Cómodo para viajar

2026-10-13 • via Nuitee
K
koji • couple • jp
9
2026-10-12 • via Nuitee
V
Valerie • couple • ca
8
2026-10-12 • via Nuitee
S
snuma • extended_group • jp
9
2026-10-11 • via Nuitee
Y
YUTAKA • couple • jp
8
いつもながらよかった。
Pros:

毎年この時期に利用しますが、いつも、スタッフの対応が良くて素晴らしい。また、いろいろなところに泊まりますが、朝食が、美味しい。

2026-10-10 • via Nuitee
K
Kenji • couple • sg
8
Fantastic.
Pros:

- Really close to train station
- Reception staff were helpful
- Self help water refills
- 8F has its own Paid Washing Machine which you can reserve to get it to yourself for a set period of time.
- Easy access to bus to Togakushi Shrine.
- Easy access to the mall.

2026-10-09 • via Nuitee
E
Emma • couple • gb
9
Great stay!
Pros:

Room was large with good amenities, location excellent

2026-10-09 • via Nuitee
I
Isaura • family_with_children • br
10
2026-10-09 • via Nuitee
S
SUMIKO • couple • jp
8
Pros:

なんといっても長野駅直結のロケーションが良かったです。
部屋も清潔で、必要な物は適所に揃っていて使い易く快適でした。

2026-10-07 • via Nuitee
L
Lee WY • solo_traveller • kr
9
2026-09-18 • via Nuitee
R
Richard • couple • ca
9
Comfortable hotel connected to the railway station. Highly recommended.
Pros:

Location was excellent next to the train station. Nice view of the city from our room. The bed was comfortable

Cons:

The hotel was showing its age a bit but it was still in excellent condition.

2026-09-18 • via Nuitee
N
NORIO • couple • jp
9
快適でした
Cons:

バスルームの設備が古い

2026-09-17 • via Nuitee