Hotel Metropolitan Nagano

Hotels
•
JR-EAST HOTELS
8.8 (3646 reviews)
Minami Ishidocho 1346 , Nagano , jp

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Children allowed

Facilities

Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Cleanliness
Cons:
Limited breakfast choices
Need for additional amenities

Categories

Cleanliness
8.39
The hotel rooms were clean and comfortable which contributed to a pleasant stay.
Service
9.16
Staff were friendly and helpful throughout the stay, receiving high praise from multiple guests.
Location
9.7
Exceptional location right next to Nagano station, making it convenient for travel and access to amenities.
Room Quality
8.65
Rooms were described as comfortable and spacious, enhancing the overall experience.
Amenities
8.18
Facilities including self-service laundry and a microwave were appreciated, though some desired more options.
Value for Money
8.64
The quality and service received were deemed appropriate for the price point.
Food and Beverage
8.69
Breakfast received positive comments, though some reviews indicated limited options.
Overall Experience
8.96
Overall satisfaction from a majority of guests with a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 03:51

Property Description

Luxurious Accommodations and Dining Options

Hotel Metropolitan Nagano offers elegantly decorated rooms and a variety of dining choices, including a Japanese restaurant, a Chinese restaurant, and a cozy cafe. All rooms feature modern amenities such as flat-screen TVs, comfortable seating areas, and en suite bathrooms with complimentary toiletries.

Convenient Location and Services

Situated right next to the JR Nagano Train Station, the hotel provides easy access for travelers. Guests can enjoy free WiFi throughout the property, luggage storage, and dry cleaning services. Additionally, a massage salon on the ground floor offers relaxation after a day of exploring.

Nearby Attractions and Culinary Delights

Explore cultural sites like Zenko-ji temple and the Shinano Art Museum, both a short distance away. Indulge in a hearty breakfast buffet at the Iris cafe or savor Japanese delicacies at the Shinano restaurant. Book your stay at Hotel Metropolitan Nagano for a memorable experience.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MMJ

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs JPY 1000 per day.

Location

Guest Reviews

8.8
Based on 3646 reviews
Cleanliness: 8.39
Service: 9.16
Location: 9.7
Room Quality: 8.65
Amenities: 8.18
Value for Money: 8.64
Food and Beverage: 8.69
Overall Experience: 8.96
R
Ricardo • solo_traveller • ar
9
2026-05-09 • via Nuitee
S
Sandra • solo_traveller • de
9
2026-05-08 • via Nuitee
R
Robyn • couple • au
10
enjoyable
Pros:

Everything about the property was excellent

2026-05-08 • via Nuitee
B
Bärbel • solo_traveller • de
8
2026-05-08 • via Nuitee
F
FEN CHU • extended_group • tw
9
2026-05-07 • via Nuitee
M
Minoru • family_with_children • br
8
Pros:

Comodamente localizado ao lado da estação de trem.

2026-05-07 • via Nuitee
Y
Yasushi • couple • jp
9
長野駅直結で、駐車場と車寄せもあるので便利
2026-05-06 • via Nuitee
K
kenichi • couple • jp
10
2026-05-06 • via Nuitee
A
Arun • family_with_children • in
8
2026-05-06 • via Nuitee
S
SAITO • couple • jp
8
2026-05-06 • via Nuitee
F
Filip • solo_traveller • be
9
2026-05-05 • via Nuitee
N
Noel • extended_group • au
7
Central and good value in Nagano
Pros:

This hotel is right by the station and has a great bar on the 12th floor.

It also offers daily housekeeping which is nice

2026-05-03 • via Nuitee
J
Judy AU • couple • hk
9
Pros:

對我們真沒有挑剔的事或物，附近就車站及商場。

2026-05-02 • via Nuitee
S
Stephen • family_with_children • us
10
Even though I was early the staff checked me in
Pros:

Great location and facilities

2026-05-01 • via Nuitee
F
FU-SHENG • solo_traveller • tw
8
Pros:

位置、房間大小、乾淨

2026-05-01 • via Nuitee
P
PUTTIPORN • solo_traveller • th
10
2026-04-30 • via Nuitee
G
Gimus • extended_group • ca
8
2026-04-29 • via Nuitee
H
HIROMI • solo_traveller • jp
9
大変満足です。また利用したいです。
Pros:

食事が美味しく、部屋も広くて綺麗だった。

Cons:

敢えて言うなら、朝食のパンは種類が少なくてパッとしなかった。

2026-04-29 • via Nuitee
U
Urban • couple • ch
5
Pros:

Gute Lage, grosses Hotel

Cons:

Ohne Spa

2026-04-29 • via Nuitee
M
Mahesh • solo_traveller • ae
10
Nagano Trip
Pros:

Hotel is touching JR Metro station and has a direct connection to the station, with restaurants in between. Huge lobby, Spa outlet. Convenient stores nearby. Nice view of mountains covered with clouds. Spacious room and bathroom. I kept my luggage with baggage service in the morning and I went for a tour and checked in later in the evening.

Cons:

Nothing.

2026-04-28 • via Nuitee