Hotel Amalay

Hotels
6.3 (1095 reviews)
87, Bd Mohamed V, Guelliz , Marrakech , ma
hotelamalay@gmail.com

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Good breakfast
Friendly staff
Location
Cons:
Noisy rooms
Dirty bathrooms
Poor cleaning standards

Categories

Cleanliness
3.63
Several reviews mentioned poor hygiene and dirty rooms.
Service
7.6
Staff offered a room change but complaints were repeated, indicating inconsistent service.
Location
8.14
Good location for airport shuttle and food options nearby.
Room Quality
4.59
Rooms described as small and noisy, with issues affecting comfort.
Amenities
6.12
Basic amenities noted; breakfast was highlighted positively.
Value for Money
7.08
Good value for location, despite cleanliness concerns.
Food and Beverage
8.13
Breakfast was a highlight for guests, praised for its quality.
Overall Experience
5.1
Mixed feedback with significant issues affecting overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 04:46

Property Description

Prime Location and Authentic Moroccan Décor:
Hotel Amalay is conveniently situated just 4 km from Jamaâ El Fna Square, offering guests easy access to the vibrant markets of central Marrakesh. The property boasts 2 restaurants with authentic Moroccan décor, providing an immersive cultural experience.

Comfortable Guest Rooms and Traditional Furnishings:
The air-conditioned guest rooms at Amalay hotel are thoughtfully decorated in traditional colours and wooden furnishings. Each room features a balcony, satellite TV, and a private bathroom, ensuring a comfortable stay for all guests.

Dining Options and Relaxation Spaces:
Guests at Hotel Amalay can indulge in a variety of culinary delights at the 2 on-site restaurants, which serve both international and Moroccan specialties. Additionally, after a day of exploring the city, guests can unwind with a refreshing drink at the bar or in the large lounge area of the hotel.

Book your stay at Hotel Amalay for a memorable and culturally rich experience in Marrakesh.

Important information:

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: RAK

Property Policies

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for € 11 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6.3
Based on 1095 reviews
Cleanliness: 3.63
Service: 7.6
Location: 8.14
Room Quality: 4.59
Amenities: 6.12
Value for Money: 7.08
Food and Beverage: 8.13
Overall Experience: 5.1
M
Mohammed • extended_group • gb
1
AVOID AT ALL COST!! ZERO rated, poor facilities, outdated, dirty, and the staff couldn't care LESS!
Cons:

Complete waste of money! £60 a night for a dirty, dingy room with a leaking toilet that flooded the bathroom. £6 would have been too much. The staff were rude and miserable and could not care that we left after the first night. The breakfast was 2 croissants and an egg and they wanted to charge for tea and coffee and WATER! There were a handful of guests, the sensor lights did not work, the whole place was a ghost town, cobwebs, dust, dated facilities and furniture and, it's not even worth wasting words on.

2026-02-12 • via Nuitee
T
tomy • solo_traveller • it
5
Pros:

Comodo in centro gueliz

Cons:

Struttora vecchia

2026-02-10 • via Nuitee
A
Ali Haider • solo_traveller • gb
10
2026-02-10 • via Nuitee
S
SolihullMargaret • Friends getaway
2
Dreadful hotel , one star is generous
Pros:

The second worst hotel I have ever stayed in, dirty smelly noisy with what looked like a rubbish dump at the rear, bed linen was questionable and the beds were nothing more than metal sprung put you ups with legs on springs, one night was enough and we booked an apartment round the corner on air bnb which was just fabulous……avoid this hotel at all costs.

2025-11-30 • via Tripadvisor
S
stevedK2076MU • Solo travel • Hartlepool, County Durham, England
2
Noise noise noise
Pros:

Currently 5 days into a 7 day stay. Arrived late on Friday. To be kept awake from constant noise from outside. External door to balcony didn’t close properly making it impossible to sleep. For 2 nights in a row. Staff offered me a room move to the back of the hotel. Which I agreed on !
Then I had to contend with noise inconsiderate guests in the room opposite! Making excessive noise laughing and closing doors very loudly for 2 nights in a row. Still no sleep ! I complained to staff yet again. And now I’ve had a repeat. Again in the early hours I have another early morning trip a very long trip with on a few hours. Not happy at all !!!’n

2025-11-04 • via Tripadvisor
O
ObiChanKenobi • Solo travel • Nottingham, Nottinghamshire, England
4
Good breakfast but lacking in other areas
Pros:

The hotel is a short walk from the nearest airport shuttle stop, arriving at the hotel over 2 hours into check-in time however my room wasn’t ready for me to go in upon arrival. I did wait approx. 10 minutes for the housekeeper to finish up which I didn’t mind waiting for the room to be cleaned.

The room and hotel is very budget including a double bed with air conditioning, en suite, and small balcony looking over the road and traffic below. The room is relatively small but still enough for a solo traveler.

The shower was in poor hygienic condition and had black sticky grout in between the tiles, making me not feel totally clean afterward. I believe this could be easily clean as the normal water pressure of the shower head was flaking away the grout when pointed closely at it.

The hotel has quite an old aesthetic with stairways being poorly lit and dim. The breakfast was a highlight though, offering a tasty Moroccan style breakfast and tea to start the day.

2025-10-27 • via Tripadvisor
K
kamar • family_with_children • fr
1
Je ne recommande pas cet établissement
Pros:

Je n’ai rien aimé

Cons:

Les lits étaient cassée
Pas confortable
Draps et serviettes avec des taches
Salle de bain salle
Le personne ne frappe pas avant de rentrer dans la chambre

2025-10-04 • via Nuitee
L
Lynne • solo_traveller • gb
8
2025-10-02 • via Nuitee
Y
Youssef • solo_traveller • be
3
Pros:

.

Cons:

.

2025-09-30 • via Nuitee
A
aziz • couple • fr
9
2025-09-20 • via Nuitee
M
Moulay • couple • fr
7
Pros:

RAS

Cons:

RAS

2025-09-18 • via Nuitee
G
Gerard • couple • fr
7
2025-09-17 • via Nuitee
A
Amy • solo_traveller • us
8
Good value
Pros:

Location

Friendly staff

Cons:

Breakfast very basic

2025-09-16 • via Nuitee
M
Meriem • extended_group • it
1
A MAI PIÙ
Pros:

Niente ! Sporchissima!

Cons:

Tutto !
Ragazzi non so andate il peggior hotel se si può chiamare così dove sono stata .
Sono stata obbligata a prenotare in questo hotel per la mia amica e non vi consiglio assolutamente di andarci .
È SPORCHISSSIMO ! Peggio di un ostello ! Bagno da vomito e la camera lo stesso , pienissima di polvere , muri sporchi con cioccolata e tappeti puzzolenti e sporchi.

2025-09-12 • via Nuitee
S
Sara • solo_traveller • ma
1
Pros:

Rien

Cons:

Arrivé à 00h30 après un long voyage depuis l’Espagne jusqu’à Marrakech, j’étais épuisé. On m’a donné une chambre sale, avec une mauvaise odeur, rien à voir avec les photos sur Booking. La réception a refusé de me changer de chambre. J’ai dû quitter l’hôtel en pleine nuit, sans savoir où aller, dans une ville que je ne connais pas. Très décevant. À éviter

2025-09-07 • via Nuitee
L
Lynne • solo_traveller • gb
8
Pros:

Great location if you're traveling by train or coach. Plenty of food options nearby. Good sized room, comfortable bed.

Cons:

Traffic noise from road outside.

2025-09-04 • via Nuitee
S
Sanchez • solo_traveller • fr
7
2025-09-03 • via Nuitee
R
Rita • solo_traveller • es
8
2025-08-27 • via Nuitee
S
Sara • solo_traveller • ma
8
Pros:

La localisation est proche du tout

Cons:

Le bruit et le sens de l'embouteillage qui vient du boulevard

2025-08-26 • via Nuitee
S
Siham • solo_traveller • ma
8
Pros:

L emplacement rapport qualité prix

Cons:

Le bruit des mots et voiture la nuit
La chambre donne sur le BV principal de guelize

2025-08-24 • via Nuitee