Park Plaza Apartments

Hotels
8.2 (2373 reviews)
Lota 2233 , Santiago , cl

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious apartments
Cons:
Poor cleanliness
Disappointing breakfast
Old facilities

Categories

Cleanliness
8.03
The floor of the apartment was very dirty, and there were old, noisy air conditioners.
Service
9.5
Staff were friendly and provided good service; special mention for helpful front desk.
Location
9.54
Great location, felt safe and was near public transport.
Room Quality
7.49
Apartments were old; issues with air conditioning, and windows did not close properly.
Amenities
8.02
Facilities were old and tired; some basic amenities were lacking.
Value for Money
7.48
Breakfast was very poor, lacking variety and inspiration; overall perceived value wasn't good.
Food and Beverage
7.03
Breakfast offerings were limited and disappointing, with only basic items available.
Overall Experience
8.5
Mixed feelings due to service and location being strong, but cleanliness and amenities fell short.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:33

Property Description

Luxurious Self-Catering Apartments

Chic French-Style Architecture: Experience elegance and style in every corner of Park Plaza Apartments. The chic French-style architecture sets the tone for a sophisticated stay.

Home Comforts: Enjoy the convenience of a spacious lounge and a well-equipped kitchen in each self-catering apartment. The tasteful furnishings create a cozy atmosphere that feels just like home.

Convenient Location: With proximity to popular shopping stores, cafés, golf clubs, and downtown entertainment venues, Park Plaza Apartments offer the perfect blend of convenience and luxury.

Book your stay at Park Plaza Apartments now for a memorable experience in Providencia!

Important information:

LOCAL TAX LAW.
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%

To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won't be exempt from this fee when paying in local currency. In case of no show, the invoice will be billed in local currency, including this additional fee (IVA).

This additional fee (IVA) is not included in the hotel rates and must be paid separately.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for US$45 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.2
Based on 2373 reviews
Cleanliness: 8.03
Service: 9.5
Location: 9.54
Room Quality: 7.49
Amenities: 8.02
Value for Money: 7.48
Food and Beverage: 7.03
Overall Experience: 8.5
C
Carlos Nunes couple br
10
excelente...
Pros:

localização excelente, porquanto ficamos próximo ao shopping costaneira e aos diversos acessos de metro o que nos permitiu conhecer diversos pontos da cidade de Santiago...

2026-03-07 via Nuitee
J
Jorge family_with_children cl
9
Pros:

La ubicación, buen parking, la disposición del personal

Cons:

Algunos ruidos y el aire acondicionado un poco viejo

2026-03-07 via Nuitee
P
Péter family_with_children hu
9
Jó hely, jó helyen, jó ár-értékarány.
Pros:

A reggeli kissé egyhangú volt, de bőségesen elegendő. Nagyon jó lokáció, szép környék. Nem attraktív, de rendezett, jó benyomást keltő szép épület. A személyzet segítőkész és kedves volt.

Cons:

Kicsit gyakrabban kellett volna a padlót felmosni.

2026-03-06 via Nuitee
C
CARLA solo_traveller cl
10
Excelente lugar
Pros:

Excelente ubicación
Cómodo

Cons:

Nada

2026-03-06 via Nuitee
A
ana cristina family_with_children cl
7
Podria haber sido mejor
Pros:

La ubicacion excelente. El desayuno sencillo pero bueno el dpto amplio

Cons:

Necesitan renovar muchas cosas. En un dpto para 4 no habia la vajilla y cubiertos para 4. Los tv obsoletos aires igual. Creo que valdria la pena hacer algunas mejoras.

2026-03-05 via Nuitee
J
Jocelyn couple cl
10
Pros:

Ubicación y personal

Cons:

El desayuno

2026-03-05 via Nuitee
E
ENRIQUE couple cl
7
2026-03-04 via Nuitee
L
Leonardo family_with_children cl
8
2026-03-04 via Nuitee
C
Catalina family_with_children cl
9
2026-03-03 via Nuitee
V
Van Reenen couple za
8
Great stay at convenient location
Pros:

Conveniently situated
Spacious
Friendly staff

Cons:

Breakfast

2026-03-02 via Nuitee
M
Marcela family_with_children cl
10
Pros:

Tranquilo, limpio, muy buena ubicación, amables

2026-03-02 via Nuitee
G
Gonzalo Segura Konings family_with_children cl
10
2026-03-02 via Nuitee
C
Carina family_with_children za
8
2026-03-02 via Nuitee
N
Nuria L. family_with_children ar
9
2026-03-02 via Nuitee
B
Beatriz couple cr
10
Excelente hotel
Pros:

Todo excelente

2026-03-01 via Nuitee
Z
Zuñiga Oyarce family_with_children cl
10
tuve un problema personal, pero con la ayuda del personal pude resolver, agradecida
Pros:

Muy buena ubicación, todo al alcance, el desayuno muy completo, camas muy comodas

Cons:

la verdad no podría criticar nada, todo estuvo muy bien

2026-03-01 via Nuitee
E
Emilio family_with_children cl
8
Solo para familias, no para parejas.
Pros:

Lo amplio del depto, y la ubicación

Cons:

Si bien es cierto no es un hotel, en la pagina se deberia indicar que el desayuno consiste en 2 cajitas de jugo, 2 de leche, 2 sandwich envasados de jamón y queso, y 2 sobrecitos de café instantáneo y 2 de té. Hay un hotel de la misma línea en frente de los deptos. que por una minima diferencia de dinero ofrece un desayuno continental que justifica la diferencia entre un hotel y un depto.

2026-03-01 via Nuitee
M
Marcia Eliana couple cl
10
2026-03-01 via Nuitee
G
Genoveva couple ar
9
Excelente apart con servicio de hotel y la comodidad de un departamento muy bien ubicado
Pros:

Excelente ubicación, cerca del metro, de
Comercios y lugares para comer

Cons:

Quizás el desayuno era todos los días igual pero no me quejo

2026-03-01 via Nuitee
M
Mahercor family_with_children cl
10
Pros:

Ubicación, atención del personal y limpieza

2026-03-01 via Nuitee