Candlewood Suites Fort Campbell - Oak Grove by IHG

Hotels
Candlewood Suites
8.8 (358 reviews)
12885 Fort Campbell Boulevard , Oak Grove , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Facilities for disabled guests
Grocery deliveries
Fence around pool
See all facilities

Review Highlights

Pros:
Excellent front desk staff
Clean and friendly environment
Good location
Cons:
No breakfast
Issues with room reservation
Bath tub needs an upgrade

Categories

Cleanliness
8.99
Many reviews mentioned cleanliness positively.
Service
9.46
Front desk staff and other employees received praise.
Location
9.5
Convenient location close to restaurants and highways.
Room Quality
8.45
Rooms were generally pleasant, but some noted issues with bedding comfort.
Amenities
8.28
Terms were average; breakfast was missed by some guests.
Value for Money
8.94
Good overall value despite some drawbacks related to amenities.
Food and Beverage
7.49
Lack of breakfast options was a common concern.
Overall Experience
9.26
Guests expressed a good overall experience despite a few concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:33

Property Description

Modern Amenities and Convenient Location
Candlewood Suites Fort Campbell - Oak Grove, an IHG Hotel, situated just 3 miles from Fort Campbell’s Main Gate Four, offers a fitness centre, free laundry facilities, and free WiFi. Each room is equipped with a flat-screen TV, fully-equipped kitchen, and extras like a hairdryer and Blu-ray player.

Comfort and Convenience
Enjoy the convenience of a microwave, refrigerator, and coffee machine in your room. The 24-hour front desk, business centre, and free parking add to the comfort of your stay at Candlewood Suites Fort Campbell - Oak Grove.

Exceptional Service
Experience a warm welcome and top-notch service at Candlewood Suites Fort Campbell - Oak Grove. Book now for a memorable stay at this IHG hotel.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Fri, Jan 16, 2026 until Fri, May 15, 2026

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNA

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for US$10 per person per night when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 358 reviews
Cleanliness: 8.99
Service: 9.46
Location: 9.5
Room Quality: 8.45
Amenities: 8.28
Value for Money: 8.94
Food and Beverage: 7.49
Overall Experience: 9.26
S
Sarah couple us
9
A comfortable overnight on a long roadtrip.
Pros:

I stayed in a queen suite and it was very comfortable.

2026-04-21 via Nuitee
S
scott solo_traveller us
10
Awesome
Pros:

Great service

Cons:

Nothing

2026-04-14 via Nuitee
S
scott solo_traveller us
10
Awesome
Pros:

Great service

Cons:

Nothing

2026-04-14 via Nuitee
J
Jasmine couple us
6
Ok for value would have been better if shower was hot
Pros:

Clean with friendly staff

Cons:

Elevator was out at time of stay and shower did not have hot water

2026-04-01 via Nuitee
S
Shellie family_with_children us
10
2026-03-25 via Nuitee
A
Alberto couple us
10
Buena ubicación y el personal muy amable y me dieron toda la información al llegar
Pros:

Excelente ubicación

2026-03-07 via Nuitee
K
Kimaury couple us
10
2026-03-06 via Nuitee
T
Todd couple us
9
Will stay there again. !!
Pros:

Nice room layout

Cons:

Ladybugs 🐞 invaded the room Not much the hotel could do about it.

2026-02-27 via Nuitee
M
Marissa couple us
8
2026-02-09 via Nuitee
T
Tina solo_traveller us
1
Don’t stay here! Find another hotel close by therecweee
Pros:

It was close the the highway

Cons:

It was smelly like cat Lee, dirty and we were in a different room than what we reserved,

2026-01-27 via Nuitee
C
Charles couple us
10
Pros:

The service

2026-01-20 via Nuitee
C
Charles couple us
10
Cons:

The room

2026-01-19 via Nuitee
M
Marianne extended_group us
10
Beautiful and spotloess hotel.
Cons:

The TV in my room wouldn't come on, probably dead batteries in the remote. Also, when I made the reservations through Hotels.com, it reserved only one room. I thought I had canceled it and confirmed that with hotel personnel, and then redid it (somehow through Expedia) and correctly reserved 3 rooms. After much conversation with lots of people, it appears I'm STILL getting charged for the incorrect room. I'm going to call my credit card company and see what they can do about it, but I absolutely need that reservation refunded to me because I did everything in my power to cancel it way ahead of time.

2026-01-19 via Nuitee
A
Alyx family_with_children us
2
Would not stay here again.
Pros:

Not a lot I was a fan of.

Cons:

The ladies at check-in (approximately 11p) were talking about how they weren’t going to finish laundry and let it sit and how there were two pet rooms that were stayed in and needed cleaned, but they weren’t going to clean them. It could be saved for someone else. That is gross. Those pets could’ve had fleas or anything else. I also saw a baby cockroach in the lobby and felt the need to check our room for bedbugs. When we opened the sofa bed, there were crumbs all over the sheets obviously letting us know that it hadn’t been cleaned. My husband also found two socks under the sofa that were not ours.

2026-01-19 via Nuitee
R
Raul couple us
9
GOOD STAY
Pros:

CONVENIENT LOCATION. CLOSE TO THE PLACES WE WANTED TO VISIT,.

Cons:

NO BREAKFAST

2026-01-12 via Nuitee
J
John couple us
1
It was horrible, and I will never stay there again
Pros:

The layout of the room was nice

Cons:

The manager, the staff and an emergency was hounded very poorly. The management staff did not know how to handle a evacuation of a facility in case of a fire.

2026-01-10 via Nuitee
G
Godfrey family_with_children us
9
Pros:

Laundry was free and open.

Cons:

The room was a little messy by the window, and there was a bug in one of the lamp shades. It was by far the cleanest I've seen since traveling.

2026-01-09 via Nuitee
K
Kristina couple us
10
2026-01-05 via Nuitee
T
Torrey family_with_children us
9
Pros:

Excellent front desk staff

2026-01-02 via Nuitee
L
Lora solo_traveller us
10
2025-12-20 via Nuitee