Hotel Santa Maria

Hotels
Independent
7.2 (57 reviews)
Rua Serpa Pinto ,35, Praia, SI1, 273-A , Praia , CV

Facilities

Free breakfast
Full-service spa
Express check-out
Free WiFi
24-hour front desk
Terrace
Luggage storage
Express check-in/check-out
Designated smoking area
Concierge service
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Delicious buffet breakfast
Cons:
Maintenance issues in rooms
Value for money concerns
Limited amenities

Categories

Cleanliness
6.7
Mixed feedback on cleanliness, with some guests mentioning maintenance issues.
Service
7.2
Service was a mix of positive and negative experiences, with complaints about responsiveness.
Location
8.7
Highly appreciated central location near key landmarks and amenities.
Room Quality
6.9
Rooms received varied feedback, with mentions of maintenance issues and broken facilities.
Amenities
7.1
Mixed opinions on amenities, with some guests highlighting deficiencies.
Value for Money
6
Many guests felt the price did not justify the overall offerings of the hotel.
Food and Beverage
7.5
Breakfast and dining services were generally well-received, although some guests expected more variety.
Overall Experience
7.9
Most guests had a positive overall experience and would recommend the hotel despite some shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-03 21:31

Property Description

Luxurious Spa Services
Indulge in a relaxing massage at the spa during your stay at Hotel Santa Maria.

Gourmet Dining Options
Savor delicious meals at the on-site restaurant or enjoy snacks at the cafe, with the convenience of room service also available.

Convenient Amenities
Benefit from complimentary Wi-Fi, concierge services, and a daily buffet breakfast. Plus, make use of the roundtrip airport shuttle for a hassle-free journey.

Experience luxury and convenience at Hotel Santa Maria in Praia. To book your stay, visit our website today!

Important information:

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding. Children may not be eligible for complimentary breakfast.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: RAI

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • General

    Individually-wrapped food options are available for breakfast

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Guest Reviews

7.2
Based on 57 reviews
Cleanliness: 6.7
Service: 7.2
Location: 8.7
Room Quality: 6.9
Amenities: 7.1
Value for Money: 6
Food and Beverage: 7.5
Overall Experience: 7.9
E
Emanuel Fernades family
10
Pros:

I’m love thes hotel Santa Maria ♥️♥️🇨🇻🙏

2025-05-24 via Nuitee
C
charles
6
Pros:

Hôtel dans un joli bâtiment historique sur le Plateau, au centre de l'animation de la ville. Chambre pour 4 un peu petite avec des lits d'appoints qui faisaient beaucoup de bruit de ressorts.
Sanitaires largement insuffisants, WC quasiment contre la paroi de douche, impossible de s'assoir de face... Tringle pour les linges non fixée.
Rapport qualité-prix insuffisant pour moi.

2025-05-01 via Nuitee
J
Julie
2
Pros:

J’ai eu une très mauvaise expérience dans cet hôtel. Après m’être plaint 3 fois que je n’avais pas d’eau qui sortait de ma douche, et pas d’eau le matin, en plus d’une odeur d’égoût dans ma chambre, j’ai changé d’hôtel! Le monsieur de la réception était d’une grande inutilité. J’ai demandé à être remboursé mais il voulait que j’attende le manager pendant quelques heures! Les photos de la terrasse sont fausses: elle est inexistante. Horrible expérience!

2025-04-24 via Nuitee
C
Charles
6
Pros:

Air conditioning not functioning in some rooms, deteriorated bathtub. Basically infrastructure needs upgrade

2025-04-23 via Nuitee
H
Herberto family_with_children
6
Pros:

Bien situé et très bon petit déjeuner. Cependant pas idéal avec des enfants en bas âge. Le lit d'appoint de ma fille était cassé et rideaux pas en bon état.

2025-04-22 via Nuitee
C
Christine partner
10
Pros:

We often stay at Hotel Santa Maria on Praia Plateau because it is perfectly placed on the central pedestrianised street, close to all the historical and cultural sights. The local staff are very helpful and always cheerful. The hotel is comfortable and clean. It has a lift and delicious buffet breakfasts.

2025-03-26 via Nuitee
C
Christine
10
Pros:

Excellently positioned on Praia Plateau, which is full of history and culture. The Santa Maria has friendly, cheerful, Caboverdean staff and is comfortable, clean and caring. Buffet breakfast is delicious and it has a lift. The only minor problem is it’s sometimes hard to get on the WiFi.

2025-03-26 via Nuitee
A
Albin
10
Séjour bref et confortable
Pros:

Personnel très agréable et aidant, chambre plutôt spacieuse. Hôtel calme et très bien situé.

2025-03-07 via Nuitee
S
Sara family
6
Pros:

Hotel molto ben localizzato in una zona piena di negozi e ristoranti

2025-03-06 via Nuitee
V
Verified traveler
6
Attention !
Pros:

1st.
Be careful ! taxi from Airport to downtown Praia most drivers will ask you for € 20 but the right price is €10.
2nd.
I'd booked a double room (twin) for 2 nights at Hotel st. Maria. The night editor made us pay a supplement of € 85 because we were 2 people in a double room.?
I had to insist to get an invoice.

2025-03-02 via Nuitee
R
Romuald
10
Lovely place
Pros:

Very nice hotel in the heart of the capital near all the attractions by walking .. the hotel is great and the service is great nice simple breakfast , quite room I recommend it

2025-02-26 via Nuitee
S
SEBASTIEN
8
Très bien situé à côté du marché
Pros:

Super bien situé, bon rapport qualité prix, service très bon. Quelques petites réparations s’imposent dans la chambre, surtout la salle de bain.

2025-02-15 via Nuitee
H
Henrik
6
Hvis du kun går efter central beliggenhed, så...
Pros:

Hotel direkte i centrum.
OK - men så heller ikke mere.
Morgenmaden meget ringe...

2025-02-10 via Nuitee
I
Isa
8
Pros:

Charmant hôtel dans le centre de Praia, très bon accueil, personnel à notre disposition et facilitant les démarches éventuelles
Chambre correcte, endroit calme
Néanmoins, le petit déjeuner n’est vraiment pas à l hauteur, si vous arrivez à 8h30 (fin normalement prévue à 10h) le buffet est quasiment vide et même en réclamant on obtient des choses au compte-goutte.
Concernant le Private Tours affiché dans la hall d’entrée est une véritable arnaque : cher et chauffeur antipathique

2025-02-04 via Nuitee
S
Sherry family
10
Pros:

Staff was friendly and very accomodating. Would definitely go back!!

2025-02-03 via Nuitee
F
Frédérique
10
Excellent hôtel idéalement situé au cœur de Praia
Pros:

Hôtel idéalement situé sur le Plateau de Praia. Nous y avons séjourné 12 nuits et de notre accueil, nous avons passé un excellent séjour. Un personnel très convivial et professionnel.. Toujours disponible et à notre écoute, parlant en Français (Anglais aussi). La chambre est spacieuse avec une très bonne literie, la Salle de bain est spacieuse. Le ménage est fait tous les jours avec là aussi un personnel professionnel.
Le buffet du petit déjeuner est très bien avec des fruits frais, des produits locaux... Le seul petit bémol est que selon l'affluence des touristes, ce buffet petit-déjeuner peut être rapidement épuisé.
Gros point positif, l'hôtel fait également bar restaurant, propose un service de transfert aéroport. Rapport Qualité Prix très intéressant.
Nous recommandons vivement cet établissement.

2025-01-05 via Nuitee
N
Nelson Fortes da family
6
Pros:

Prima voor op doorreis.

2025-01-05 via Nuitee
J
Joanna
4
Unhelpful, tiny room
Pros:

Staff was supposed to be able to assist with some simple requests but they were uninterested. For example, i arrived from the airport at 21:30 and asked for a restaurant recommendation. They said everywhere was closed. Not the case at all and I found multiple restaurants open. Then the next day I asked for assistance to book ferry tickets as I have been unable to do so online. The advice I received was go out of the hotel to the left...I was not able to book tickets in time and missed my chance to go to Fogo. Then as I was leaving the hotel I asked if they could call me a taxi. The front desk person told me to go out and catch a taxi myself.

Besides that the room itself was maybe the smallest I've ever had in the hotel and you can hear everything. The only thing the hotel has going for it is their location.

2024-12-28 via Nuitee
F
Francesco
10
Great experience
Pros:

Really good stay. We had a very big room, clean, comfortable and with air conditioner. Reception really kind, friendly and helpful. We needed a taxi, tips and recommendation and we felt in really good hands. Very central position in Praia, a nice walk away from the beach and the restaurant

2024-11-22 via Nuitee
S
Sandra
10
Gutes Hotel, sauber, nettes Personal an Toplage!
Pros:

Das Hotel ist in bester Lage, besser gwht es gar nicht, alle Restaurant, Cafés sind direkt um das Hotel. Überall live Musik. Taxi halten auch direkt daneben, Banken überall. 5 Min.Autifahrt vom Flughafen.
Zimmer sauber, liebes Personal. Too, wur kommen zum Ende unserer Reise nochmals für 4 Tage ins Santa Maria. Einzig der Mift ist zu langsam, sehr mühsam. Frühstück wärw schln wenn mehr Abwechslung wäre.

2024-08-15 via Nuitee