Hotel Plaza Rubio

The hotel is very dated. You can quickly tell there haven’t been major renovations. The rooms

Check in was okay but something happened with our hotels.com reservation. There was a language barrier, but I’m pretty sure she couldn’t find our reservation and just gave us the price I showed on my email confirmation. Staff was friendly and the grounds were lovely, though the pool did not look inviting. Location was convenient. The room was okay for the cost, but not great and should be cleaned better and updated even at the lower cost. Beds were hard as a rock and blankets were old. It gave army barracks vibes. There was no hot water in the bath sink, a lamp was missing a lightbulb, and the painting on the wall was ripped.
Parking was great at least?

Great service clean everything was great

Great location and very friendly staff.

Definitely I will be there again

Always a pleasure staying at the Rubio! ❤️

El hotel es muy bonito, pero no hay suficiente espacio para estacionarse, me parece raro que tenga tantas habitaciones y un area de estacionamiento tan pequeña, además el personal que atiende en la recepcion no es muy amable.

Secure parking, friendly staff, good location

At one time this hotel must’ve been a go to place, It is a huge property. There is no food or drinks available.They charge 15 pesos for a cup of instant coffee - that’s cheap.

Room was spacious and pretty. Our specific room had a small living room, one open bedroom with two queen sized beds and another room with a door. AC in small room and in living room that freshened the open bedroom. Bed and pillow were just right for my liking. Bathroom had a tub. Toilet and shower entrance were very tight. Shower water flow was fine; water warm. Gardens are incredibly beautiful and peaceful! I highly recommend.

Location and building structure are ok. Staff was friendly. But terrible higiene, mold in the sink and shower, blood in the bed sheets ( ask them to remove them and they said it was paint) no shower mats and very slippery floor. shower towels very bad and only 1. Lots of humidity on the ceiling. AC unit liking bad and during the nite water was all over the floor very slippery. No internet access. not recommended at all

Very friendly

I had a wonderful time at the hotel. Lovely staff.

Staff service was good!!,
But the room wasn’t that good, a lot of noise

hotel was good some water leaks but overall very nice place to stay

Very safe and friendly. Shower pressure wasn’t as strong. Would prefer more towels in the room.

Beautiful place spacious room. However the bed was so hard! Wasn’t easy to sleep. And the shower was a trickle flow of water . Friendly staff great location!

Quede satisfecha con sus servicios aunque no usásemos su alberca lusia limpia

Great customer service. Friendly and professional. Bed was very comfortable. Staff was accommodating to my broken Spanish. Communication was good. Would definitely return.

Our room was a little run down. The bathroom had black on the ceiling.
No wifi at all in our room
Large room.
Friendly service.
Couldnt use the pool.
Had parking