Tennessee Mountain Lodge Riverside by OYO

Hotels
OYO AMER
7.4 (181 reviews)
3571 Parkway, Pigeon Forge, Tennessee, 37863 , Pigeon Forge , US

Facilities

Express check-out
Free WiFi
24-hour front desk
Express check-in/check-out
Designated smoking area
Wheelchair accessible
Outdoor pool - seasonal
Elevator
Golfing nearby
Express check-out

Review Highlights

Pros:
Friendly staff
Great location
Affordable pricing
Cons:
Cleanliness issues
Room odors
Limited parking

Categories

Cleanliness
6.11
Multiple mentions of bugs, musty smells, and mold indicate a need for better cleanliness.
Service
9.08
Staff was frequently described as friendly and helpful.
Location
8.62
Great location near various attractions and a scenic view of the river.
Room Quality
6.57
Rooms appeared outdated with some issues such as odors and cleanliness concerns.
Amenities
7.6
The pool was appreciated, but parking was a concern and not sufficient.
Value for Money
7.06
Affordable pricing but quality issues noted; value is average.
Food and Beverage
7.11
Mention of cooking in room and location near eating options; no strong mentions of food quality.
Overall Experience
7.08
Mixed feelings; while service and location were praised, cleanliness and room quality detracted from the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 13:37

Property Description

Welcome to Tennessee Mountain Lodge Riverside by OYO, where comfort meets adventure in the heart of Pigeon Forge!

Relax and Unwind
Dive into our inviting outdoor pool and soak up the sun, or enjoy the convenience of complimentary Wi-Fi throughout the property, keeping you connected during your stay.

Comfortable Accommodations
Each of our 48 air-conditioned rooms is equipped with modern amenities, including microwaves and flat-screen televisions, ensuring a cozy home away from home, complete with private bathrooms for your convenience.

Prime Location
Just minutes away from local attractions like the iconic Dolly Parton's Stampede Dinner and the lively Island at Pigeon Forge, our hotel places you right in the center of all the excitement the area has to offer.

Your perfect getaway awaits—book your stay with us today!

Important information:

  • The seasonal pool will be open from May 01 to September 30.
  • Pool access available from 8:00 AM to 10:00 PM.
  • One child 17 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Guest type

    Essential workers only - NO

  • Guest type

    LGBTQ friendly

  • General

    Private host property

See all policies

Location

Guest Reviews

7.4
Based on 181 reviews
Cleanliness: 6.11
Service: 9.08
Location: 8.62
Room Quality: 6.57
Amenities: 7.6
Value for Money: 7.06
Food and Beverage: 7.11
Overall Experience: 7.08
T
Terri
6
Pros:

Air conditioned room was good. Room was clean except for finding 3 baby roaches in the bathroom. Only one hand towel was provided. Had to get another one for 2nd person. Office door was locked @ 240pm. Had to call staff toet us in to get checked in.

2025-10-13 via Nuitee
H
Heaven family_with_children
10
Pros:

dirty place but for the price was cool

2025-10-13 via Nuitee
B
Barbara friends
8
Pros:

Inside was new. Except the bathroom door.

2025-10-13 via Nuitee
L
LeAnn
6
Pros:

Very limited parking. Outdated room. Paid for a river view and was told that because i could see the river from the parking lot, i had a river view. Not worth what i paid but overall it was ok.

2025-10-12 via Nuitee
J
John
2
Pros:

I was refused check in because no pets apparently includes service animals to them.

2025-10-10 via Nuitee
L
Lisa family
4
Pros:

We had roaches in our room. And then no hot water.

2025-10-10 via Nuitee
A
Anthony
10
Pros:

Very friendly staff.

2025-10-06 via Nuitee
J
Jenny family
8
Pros:

Good

2025-10-05 via Nuitee
M
Melissa partner
6
Pros:

Good: staff was friendly. Room on end of building had great view of river. Price was affordable.
Bad: Room had musty smell. Elevator did not work. Saw a few bugs.

2025-09-28 via Nuitee
J
Joe
4
Pros:

It wasn’t that great at all. There was no hot water and the room had a really bad odor.

2025-09-27 via Nuitee
J
Johnny
2
Pros:

The first room they gave us smells like smoke and dirty carpet! The second room was better, still had a order to it. Very outdated, the towels were old and small, hairdryer worked for about 3 mins and stopped! Would not recommend to anyone!!

2025-09-25 via Nuitee
A
Ashu family
10
Pros:

Love the place
It's a touristique area, so it was fun being there for the weekend

2025-09-23 via Nuitee
L
Loretta
8
Pros:

It was a good stay. We found some bugs in our room and told them and they sprayed the room there was some black mold in our room but the people was awesome

2025-09-22 via Nuitee
M
Melissa
10
Vacation for rod run
Pros:

To start off I would give more stars if I could for the service the staff provided during our stay. Yes this is an older hotel and I kept that in mind. So for that it was clean and comfortable. The bed was a bit harder than I like but that is a personal preference. The elevator was out during our stay but the managers of the hotel were very helpful in getting our luggage up and down during check in and check out. We had one of the updated rooms so we had hard floors vs some of the rooms having carpet which I also like as it does help the room feel cleaner to me. This hotel is also in a great location to everything.

2025-09-17 via Nuitee
J
James
8
Pros:

Lack of parking

2025-09-15 via Nuitee
K
kathy
10
Pros:

The view of the river was fantastic. I would take my lunch down there and go eat it. I did walk to the trolley station every day. There is shops there at the old mill. You can choose to eat at the old Mill restaurant if you want to I don’t know the prices of it. I packed my own food and I cooked in my room, but that’s just me because I’m frugal like that I didn’t swim in the pool. I don’t even know if it was open, but I didn’t see anybody in it. I did have some issue. I did have an issue. , but that’s just me because I’m frugal like that I didn’t swim in the pool. I don’t even know if it was open, but I didn’t see anybody in it. I did have an issue and I did take that up with the front desk and she was super friendly about it. My room was clean. The hotel does need aI did have an issue and I did take that up with the front desk and she was super friendly about it. My room was clean. The hotel does need a lot of updating a lot of updating.

2025-09-14 via Nuitee
B
Banda
8
Pros:

I stayed so I could be close to the pick up spot for a half marathon in Townsend. The staff was very friendly. The hotel was close to some nice places to eat and a grocery store.

2025-09-12 via Nuitee
H
Heather
2
Pros:

Bugs, moldy, chairs ripped

2025-09-07 via Nuitee
J
Joel friends
10
Pros:

We have stayed here for the last two years for Jeep Invasion and we made out reservations again here for the third year. Staff is great and very friendly.

2025-09-06 via Nuitee
J
Jennifer
10
Perfect stay for Labor Day Weekend!
Pros:

Perfect stay for our weekend! Room was very comfortable, just needed some air freshener for some mustiness. Beds and pillows were as comfy as an expensive hotel. Shower was perfect with a large shower head. Only issue was not being able to extend our stay through hotels.com. It was still affordable to add the night before Labor Day ($72 with taxes and fees). We would stay here again for sure!

2025-09-04 via Nuitee