Beachfront Hotel La Palapa - Adults Only

Hotels
9.2 (892 reviews)
Avenida Morelos 231B , Holbox Island , mx
+52 984 216 7524

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Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Restaurant
Garden
Luggage storage
Fishing
Express check-in/check-out
Cycling
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Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Cleanliness issues
Service inconsistencies

Categories

Cleanliness
8.13
There were mentions of a dirty room and issues with towels infested with insects.
Service
9.6
Positive comments about the staff, notably a friendly server, but some complaints about a rude receptionist.
Location
10
Consistently praised for its excellent location near restaurants and the beach.
Room Quality
8.64
Generally comfortable but with noise issues and some cleanliness concerns.
Amenities
9.39
Good amenities mentioned such as free water refills and breakfast options.
Value for Money
8.62
Some complaints about overcharging and fluctuating prices, affecting perceived value.
Food and Beverage
9.58
Food quality praised, especially breakfast and restaurant options.
Overall Experience
9.63
Overall enjoyment despite some service issues and minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-27 04:00

Property Description

Rustic-Style Beachfront Retreat

Charming Decor and Sea Views
Indulge in the bright and light-colored rooms at Beachfront Hotel La Palapa, each equipped with air conditioning and sea-shell adorned faucets. Most rooms offer stunning sea views, providing a serene backdrop for your stay.

Abundant Amenities and Activities
Explore the garden and terrace, relax in the games room, or plan adventures with the tour desk. Enjoy free parking and engage in activities like cycling, horse riding, and fishing. The hotel ensures a memorable stay with a range of facilities to cater to all guests.

Unforgettable Journey to Paradise
Embark on a scenic 3-hour journey from Cancun to Holbox Island, culminating in a ferry ride from Chiquilá. Your beachfront escape awaits at Beachfront Hotel La Palapa.

Important information:

The rates include environmental healing tax.
If a refund applies, it will be made within 120 days after the cancellation date.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CUN

Location

Guest Reviews

9.2
Based on 892 reviews
Cleanliness: 8.13
Service: 9.6
Location: 10
Room Quality: 8.64
Amenities: 9.39
Value for Money: 8.62
Food and Beverage: 9.58
Overall Experience: 9.63
F
Flavio • solo_traveller • it
8
Bel posto per rilassarsi
Pros:

Hotel, il fronte spiaggia, il bar ristorante/ i camerieri gentilissimi, cibo buono, clima rilassante, no bambini, vicino alla zona viva di holbox, letti belli larghi.

Cons:

Pavimento sporco, mancanza di acqua(non so se è stato un evento isolato),lettini e ombra sempre occupati.

2026-08-29 • via Nuitee
D
Domiziana • couple • it
10
Pros:

La struttura è splendida, la sabbia ovunque per darti costantemente quella sensazione di mare e sopratutto al vicinanza al mare dalle camere, imbattibile. Il cibo sia della colazione che del pranzo era ottimo.

2026-08-27 • via Nuitee
G
Gaia • couple • it
10
2026-08-26 • via Nuitee
M
Michael • couple • nl
10
Overall excellent, would highly recommend!
Pros:

Beautiful location, rooms are very spacious with good facilities, right on the beach, nice restaurant and beach bar attached. Loved the place!

2026-08-26 • via Nuitee
E
Elisabeth • solo_traveller • de
10
2026-08-24 • via Nuitee
L
Livia • couple • it
10
Hotel meraviglioso cornice perfetta per la magia dell’isola di Holbox
Pros:

Hotel meraviglioso ad Holbox
Mare stupendo e lettini a disposizione degli ospiti
Buona colazione
Posizione centralissima
Un sogno non volevo più andarmene
Staff cortese

Cons:

Nulla

2026-08-23 • via Nuitee
G
Giacomo • couple • it
6
Pros:

Location, breakfast and bar/restaurant staff

Cons:

Somebody stole money from our safe, which worked with a key rather than a code. However, the receptionists instead of being helpful kept telling us it was impossible that somebody could steal since we were the only ones with the keys. We later discovered that the room next to ours had experienced the same problem on the same day—what a coincidence.

We decided to involve the management/property, who kindly offered us free drinks and food at the bar for the rest of our stay.

2026-08-21 • via Nuitee
B
beatriz • couple • ar
9
2026-08-21 • via Nuitee
C
Cecilia • couple • ar
7
Pros:

El personal del hotel y restaurante es excelente!
El desayuno estuvo bien!
La vista desde el balcon! tenes dispenser de agua para tomar continuamente!

Cons:

El wifi no funcionaba bien, muy baja la señal
la playa es muy cenrica y angosta
el baño no funcionaba bien
la habitacion muy pequeña sin especio de guardado

2026-08-18 • via Nuitee
A
Alwin • couple • nl
9
2026-08-14 • via Nuitee
A
Aurel ly • solo_traveller • fr
9
Pros:

Très bel établissement les pieds dans l’eau, bien entretenu au niveau de la plage, avec une vue absolument incroyable.
Le petit déjeuner et la restauration sont excellents.

L’endroit est calme et reposant, parfait pour se détendre et profiter pleinement du cadre. Il y a un peu de bruit provenant des bars autour, mais cela reste tout à fait agréable et pas vraiment dérangeant, surtout avec l’ambiance et la musique mexicaine qui donnent beaucoup de charme au lieu.

Nous avons également beaucoup apprécié de pouvoir profiter de la plage et de la restauration même après avoir rendu notre chambre, ce qui est vraiment un plus pour terminer le séjour en toute tranquillité.

Une très belle expérience !

2026-08-10 • via Nuitee
D
Daniel • extended_group • es
10
Pura libertad!
Pros:

En la playa Habitación de buen tamaño y luminosas Limpias y muy buena atención del personal Nos gusta jugar a las cartas y revisamos varios sitios para disfrutar!!!

Cons:

Nada

2026-08-07 • via Nuitee
A
ANA • couple • es
8
2026-08-07 • via Nuitee
R
Roberto • family_with_children • cl
9
LUGAR IDEAL PARA IR A DESCANZAR
Pros:

personal, muy agradable . rico acceso a playa , cerca de todo, seguro y tranquilo

Cons:

quizas algo antiguo hotel , pero nada grAVE

2026-08-06 • via Nuitee
J
Jessica • couple • it
7
2026-08-04 • via Nuitee
G
Garcia • couple • mx
10
2026-08-03 • via Nuitee
M
Maude • couple • fr
7
Séjour agréable
Pros:

Proximité de la plage, petit déjeuner très sympa et lit très confortable.

Cons:

Climatiseur qui ne produisait pas de froid, salle de bain très petite et pas vraiment fonctionnelle, plage très petite et pas vraiment de sable, on a direct les pieds dans l’eau.

2026-08-02 • via Nuitee
C
Christina • couple • at
8
Pros:

Tolle Lage :-)
Strandabschnitt klein, aber sehr gepflegt
Leise Hintergrundmusik am Strand
Wasserspender an der Rezeption
Freundliche Mitarbeiter
Frühstück ist auch in Ordnung :-)

Cons:

Matratzen sehr hart, fast kaum auszuhalten!
Bars spielen nebenan Freitags und Samstags bis 1:30 Uhr sehr laute Musik!

2026-07-21 • via Nuitee
A
Armandiux Morales • solo_traveller • mx
9
2026-07-20 • via Nuitee
R
Roxana • couple • ar
9
Hermosa la estadía la repetiría, no necesitas moverte, cerca de todo y la atención espectacular! Volvería sin dudas
Pros:

Hermosa propiedad Ubicada en el mar y centro

Cons:

Las canillas

2026-07-16 • via Nuitee