Beachfront Hotel La Palapa - Adults Only

Hotels
9.2 (809 reviews)
Avenida Morelos 231B , Holbox Island , mx

Facilities

Health or beauty spa nearby
Non-smoking rooms
Air conditioning
Restaurant
Luggage storage
Express check-in/check-out
Safety deposit box
Tour desk
Massage services
Board games/puzzles
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Cleanliness issues
Service inconsistencies

Categories

Cleanliness
8.13
There were mentions of a dirty room and issues with towels infested with insects.
Service
9.6
Positive comments about the staff, notably a friendly server, but some complaints about a rude receptionist.
Location
10
Consistently praised for its excellent location near restaurants and the beach.
Room Quality
8.64
Generally comfortable but with noise issues and some cleanliness concerns.
Amenities
9.39
Good amenities mentioned such as free water refills and breakfast options.
Value for Money
8.62
Some complaints about overcharging and fluctuating prices, affecting perceived value.
Food and Beverage
9.58
Food quality praised, especially breakfast and restaurant options.
Overall Experience
9.63
Overall enjoyment despite some service issues and minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-27 04:00

Property Description

Rustic-Style Beachfront Retreat

Charming Decor and Sea Views
Indulge in the bright and light-colored rooms at Beachfront Hotel La Palapa, each equipped with air conditioning and sea-shell adorned faucets. Most rooms offer stunning sea views, providing a serene backdrop for your stay.

Abundant Amenities and Activities
Explore the garden and terrace, relax in the games room, or plan adventures with the tour desk. Enjoy free parking and engage in activities like cycling, horse riding, and fishing. The hotel ensures a memorable stay with a range of facilities to cater to all guests.

Unforgettable Journey to Paradise
Embark on a scenic 3-hour journey from Cancun to Holbox Island, culminating in a ferry ride from Chiquilá. Your beachfront escape awaits at Beachfront Hotel La Palapa.

Important information:

The rates include environmental healing tax.
If a refund applies, it will be made within 120 days after the cancellation date.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CUN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.2
Based on 809 reviews
Cleanliness: 8.13
Service: 9.6
Location: 10
Room Quality: 8.64
Amenities: 9.39
Value for Money: 8.62
Food and Beverage: 9.58
Overall Experience: 9.63
G
Giselle solo_traveller mx
8
Comentario las palapas Holbox
Pros:

La comida y atención en el.bar cafetería restaurante

Cons:

Atención del recepcionista..no fue agradable parecía estábamos.entrando a un campo.de.concentracion en ves de a un hotel.en México

2026-04-23 via Nuitee
D
Dalius couple lt
5
I wouldn’t go back there
Pros:

The room was nice and clean. However, it was on the second floor, and the stairs were very narrow. The staff helped with our suitcases on arrival, but carrying them down ourselves when leaving wasn’t easy.

Cons:

In the pictures, the place looked bigger, with more sunbeds. However, there was far too much smelly seaweed, and the area was full of mosquitoes. They ‘clean’ the seaweed by covering it with sand, which didn’t seem very effective. I wouldn’t go there again—the hotels farther away had cleaner beaches and nicer spots for an even better price. The breakfast was fine.

2026-04-22 via Nuitee
F
Frederic couple fr
8
Pros:

La proximité avec le centre d Holbox

Cons:

/

2026-04-21 via Nuitee
N
Nicolas extended_group fr
9
2026-04-19 via Nuitee
M
Marco couple nl
7
2026-04-19 via Nuitee
C
Cassia solo_traveller ch
3
2026-04-19 via Nuitee
4
4bff9bf08d32729d069716ffdb32a5ff solo_traveller pt
10
2026-04-18 via Nuitee
3
351caleys Friends getaway
10
Magical Stay at Hotel La Palapa
Pros:

The most wonderful trip ever! We stayed at Hotel La Palapa for 4 nights and we wish it was much longer! From the service, to the staff, the beach bar, and every detail in between. Tho hotel is beautiful and everything was perfect. We can’t wait to come back

2026-04-17 via Tripadvisor
C
c6a00b3aa13670c306b494246d7e391b couple be
5
Cons:

Nous avons reserver une chambre bord de mer , on a recu une chambre au 2ieme etages , pas la vu sur la mer

2026-04-16 via Nuitee
6
6c848369906b7182b7b95a7a9681fc87 extended_group de
9
Traumhaft schön
Pros:

Direkte Strandlage, alten Baucharme, Frühstück war lecker

2026-04-15 via Nuitee
A
ae247af06bcd70a22baa99d7ba7d53d0 couple se
9
I love Holbox - Bra läge, super charmig stil, mysigt boende och härligt med ett litet boutique likt hotel. Fantastiskt m
2026-04-14 via Nuitee
K
KristinFilut Friends getaway Minneapolis, Minnesota
10
Beachfront Island Paradise
Pros:

La Palapa did not disappoint! The hotel is comfortable and well maintained. Isis, Bryan, and Ruby always made sure we had everything we needed. We adored this hotel and will definitely be back.

2026-04-12 via Tripadvisor
K
karine family_with_children fr
9
tres beau sejour - endroit reposant
Pros:

L'emplacement proche du centre ville. Face à la mer - Décoration soignée

Cons:

La plage qui est en face était pleine de sargasse !

2026-04-08 via Nuitee
B
Brice solo_traveller fr
10
Parfait pour se détendre, il n’y a pas de musique ou d’événement sur la plage privée de l’hôtel le soir.
Pros:

La localisation et sa plage privée au top! Chambre spacieuse.

2026-04-07 via Nuitee
J
jii couple fi
9
Rauhallinen muutaman päivän oleskelu kauniilla Holboxin saarella
Pros:

Hyvä sijainti aivan rannan tuntumassa. Listalta löytyi aina sopiva aamiaisvaihtohto ja se oli maukas.

Cons:

Sänky oli liian kova meidän makuun.

2026-04-07 via Nuitee
P
Padraig couple ie
9
Can’t wait to go back !
Pros:

Really lovely hotel, good communication before arrival. Locations excellent, rooms are basic but lovely for the price. Breakfast is excellent, service from the beach bar very good. For the price, hard to fault anything !

Cons:

Water in shower a little cold all the time

2026-04-04 via Nuitee
D
Daniela couple de
6
2026-04-02 via Nuitee
V
Vaidas couple lt
7
2026-04-01 via Nuitee
M
MICHEL couple fr
7
Séjour agréable mais la plage de l’hôtel n’est pas à la mesure des belles plages de l’île d’Holbox
Pros:

La chambre était très correcte
Le personnel est très sympathique

Cons:

Pas de petit déjeuner pour clients français
Le petit déjeuner était compris mais nous déjeunions à l’extérieur pour avoir des toast, des croissants et de la confiture

2026-03-28 via Nuitee
O
Otávio solo_traveller br
10
Holbox foi uma das experiência mais incríveis que já tive e o La Palapa fez parte disso.
Pros:

Da paz e tranquilidade do La Palapa, a poucos passos do mar.

Cons:

Poderia ter um chuveiro de água doce para tirarmos o sal após um merguljo no mar.

2026-03-26 via Nuitee