Beachfront Hotel La Palapa - Adults Only

Hotels
9.2 (879 reviews)
Avenida Morelos 231B , Holbox Island , mx

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Restaurant
Garden
Luggage storage
Fishing
Express check-in/check-out
Cycling
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Cleanliness issues
Service inconsistencies

Categories

Cleanliness
8.13
There were mentions of a dirty room and issues with towels infested with insects.
Service
9.6
Positive comments about the staff, notably a friendly server, but some complaints about a rude receptionist.
Location
10
Consistently praised for its excellent location near restaurants and the beach.
Room Quality
8.64
Generally comfortable but with noise issues and some cleanliness concerns.
Amenities
9.39
Good amenities mentioned such as free water refills and breakfast options.
Value for Money
8.62
Some complaints about overcharging and fluctuating prices, affecting perceived value.
Food and Beverage
9.58
Food quality praised, especially breakfast and restaurant options.
Overall Experience
9.63
Overall enjoyment despite some service issues and minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-27 04:00

Property Description

Rustic-Style Beachfront Retreat

Charming Decor and Sea Views
Indulge in the bright and light-colored rooms at Beachfront Hotel La Palapa, each equipped with air conditioning and sea-shell adorned faucets. Most rooms offer stunning sea views, providing a serene backdrop for your stay.

Abundant Amenities and Activities
Explore the garden and terrace, relax in the games room, or plan adventures with the tour desk. Enjoy free parking and engage in activities like cycling, horse riding, and fishing. The hotel ensures a memorable stay with a range of facilities to cater to all guests.

Unforgettable Journey to Paradise
Embark on a scenic 3-hour journey from Cancun to Holbox Island, culminating in a ferry ride from Chiquilá. Your beachfront escape awaits at Beachfront Hotel La Palapa.

Important information:

The rates include environmental healing tax.
If a refund applies, it will be made within 120 days after the cancellation date.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CUN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.2
Based on 879 reviews
Cleanliness: 8.13
Service: 9.6
Location: 10
Room Quality: 8.64
Amenities: 9.39
Value for Money: 8.62
Food and Beverage: 9.58
Overall Experience: 9.63
M
Marco couple nl
10
Droom verblijf op super locatie!
Pros:

Prachtig hotel op een super locatie. Direct aan het privé strand. Heerlijke keuken, vriendelijk personeel.

Cons:

-

2026-07-09 via Nuitee
M
Mark couple us
10
Amazing beachfront property right in the heart of town. 
Pros:

This was an amazing resort right in the heart of town on the beach. No need to have to take a taxi to go eat. Just take a walk. The beach is not big but it’s enough. It never got crowded. There was never any seaweed. And we came from Tulum where you couldn’t even walk in the water because there was so much there. They don’t blast music so that you can relax. We booked a double queen balcony room that has a hammock on the balcony. Which is on the second floor and it was facing the ocean pretty much in the middle of the building. We had an amazing ocean view. There are no TVs here just FYI if you really have to watch TV bring your iPad or computer. There’s a mini fridge in the room. Beds were comfortable and so were the pillows. The only thing is because it’s so hot and humid right now the AC is above the front door so the cold air does not push all the way back to the end of the room where the beds are so easily. It will definitely help cool the room down, but it can be a little warm at night. They do have two fans in the ceiling above each bed that do help. I would say that was the only negative in the entire experience at this hotel. You get a great breakfast each morning that has eggs and whatever else you want bacon or sausage or ham or veggie or avocado toast lots of different choices on the menu. The coffee was actually very tasty and it also comes with a juice that’s made special each morning the last morning ours was pear juice. It’s nice because the restaurant is literally on the beach facing the water. The hotel staff was always very accommodating and friendly and they’re always raking the sand around the property so it looks really nice when you walk around. Yes you can hear the music from the nearby club at night, but it’s not obnoxious and if it really bothers you, they also Supply earplugs in the room. We did not need to use them because it wasn’t that bad and normally we are affected by noise when we’re trying to sleep.

Cons:

Just that the AC is located above the front door and doesn’t completely cool the room down at the other end. It does help though..

2026-07-06 via Nuitee
J
Jonny solo_traveller us
9
2026-07-06 via Nuitee
B
Brenda Valeria couple mx
10
2026-07-04 via Nuitee
A
Amalia couple gr
10
2026-07-03 via Nuitee
B
Barbara couple si
10
Pros:

We loved the room, the location and staff were very helpful, also food was really good.

Rooms are big and clean.

We read that the beach was small and during high season there is not enough place for everyone, but we were lucky since hotel was not fully booked and so we always got the place in the restaurant as on the beach.

2026-06-29 via Nuitee
R
rogelio couple us
10
A relaxing escape
Pros:

The beachfront view was unmatched. The hotel is located close to everything. The staff works around the clock nonstop making sure the hotel is clean and presentable. Catching a sunset in the water was amazing. Huge thank you to the staff.

Cons:

Nothing really

2026-06-24 via Nuitee
I
Isabel couple br
10
Pros:

Pousada sensacional, com espreguiçadeiras na praia, perto de tudo! Quarto bem espaçoso com cama grande e confortável! O café da manhã é delicioso, no restaurante com uma vista linda para mar. Os funcionários são muito atenciosos e prestativos. Na recepção tem filtro com água gelada e gratuita.

Cons:

Ar condicionado fraco, provável que seja pelo espaço do quarto. Faltou uma piscina.

2026-06-24 via Nuitee
H
Harry couple nl
10
Geweldig
Pros:

Geweldig ligging. Heerlijk ontbijt. Super vriendelijk mensen aan de bar en bij de receptie. Heerlijke strandbedjes. Alles op loopafstand. Gewoon een heerlijk verblijf!

Cons:

Ik zou de paaltjes weghalen bij het strand.

2026-06-21 via Nuitee
L
Laia solo_traveller es
10
2026-06-12 via Nuitee
L
Lara couple it
10
Esperienza da sogno
Pros:

La struttura è bellissima, avevamo la camera con vista mare, curata nei minimi dettagli, Amaca dentro camera, veramente spettacolare

Cons:

La pulizia si potrebbe migliorare, abbiamo trovato una bottiglia di coca cola finita sotto il letto e capelli sparsi ovunque

2026-06-11 via Nuitee
K
Kathia CLERC couple fr
10
2026-06-10 via Nuitee
E
EDGAR couple mx
9
Excelente relación precio - beneficio
Pros:

Buena playa , buena cocina con opciones limitadas

2026-06-02 via Nuitee
L
Liran couple mx
1
Pros:

Very bad hotel. The bathroom had a horrible smell, the room was not clean, and the beach water was dirty compared to other hotels in the area. Honestly, I do not recommend anyone to stay there. I paid for three nights and left on the second night to another hotel. The only good thing was the view.

2026-05-27 via Nuitee
P
Patricia extended_group uy
9
Estancia perfecta en Holbox
Pros:

La ubicación, limpieza, amabilidad del personal, los servicios (bar en la playa para comer, agua fría y caliente gratis, exquisito desayuno)

Cons:

Solo comentar que cuando me contacte por WhatsApp para hacer reserva directa con el hotel nunca me respondieron luego de haberme atendido. En dos ocasiones me dejaron esperando la respuesta.

2026-05-27 via Nuitee
J
Josée couple ca
10
Pros:

L'emplacement est super..directement sur la plage.nourriture excellente

2026-05-26 via Nuitee
N
Nechama couple il
1
Cons:

‏סגרנו אני ועוד כמה חברים סופ״ש במלון הזה, סגרנו ארבעה חדרים , הגענו וכבר מהלילה הראשון היה ממש ריח חזק של ביוב בחדר, המזגן נמצא רק בכניסה לחדר מתחת לדלת הראשית אז לא מרגישים אותו, יתושים ומלא חול ברצפה , ממש נורא , ניסינו לדבר עם המנהלת ולבקש החזר לשתי הלילות הנוספים והיא לא הסכימה בשום צורה לעזור לנו אז בלית ברירה הלכנו למלון אחר ובעצם שילמנו כפול על הלילות שהיינו בהולבוש

2026-05-25 via Nuitee
L
Leandro couple ch
10
Gem in Holbox!
Pros:

Just perfect!

Cons:

Nothing.

2026-05-25 via Nuitee
S
Sabine couple nl
10
Perfect hotel aan fantastisch strand
Pros:

Als ik hoger kon geven dan een 10, had ik het gedaan. Dit hotel is FANTASTISCH. Het personeel is super vriendelijk, de locatie is geweldig (midden in het centrum van Holbox) maar wij hebben het allermeest genoten van het privéstrand recht voor de deur. Je zet 1 stap buiten je kamer en je bent al op het strand. Alles wordt super goed bijgehouden, de hele dag door zijn er mensen het zand aan het harken of wier aan het weghalen. We hebben vanaf ons strandbedje zelfs dolfijnen en overvliegende flamingo’s gezien. De drankjes en de lunch die ze serveren zijn heerlijk. Het gratis ontbijt (ook aan het strand) is eveneens fantastisch.
Het bed lag super fijn en de kamer werd iedere dag heel netjes schoongemaakt. We waren hier 5 nachten maar hadden echt nog heel veel langer kunnen blijven. Ik zou direct teruggaan!

Cons:

Ik kan niks bedenken, ik vond alles fantastisch.

2026-05-24 via Nuitee
L
Laura couple at
10
Traumurlaub auf einer Trauminsel
Pros:

Super lage, sehr freundliche Mitarbeiter, schöner Strandabschnitt, Zimmer sehr geräumig und sauber. Würden sofort wieder kommen!

2026-05-24 via Nuitee