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Facilities
Property facilities
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Health or beauty spa nearby
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Non-smoking rooms
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Air conditioning
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Restaurant
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Tour desk
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Massage services
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Board games/puzzles
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Shuttle service (additional charge)
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Concierge service
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Adult only
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Coffee Shop on site
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Fruits
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Guests can opt-out any cleaning services during stay
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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Process in place to check health of guests
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Face masks for guests available
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Delivered food - securely covered
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Thermometers for guests provided by property
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Mobile app for room service
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Television in common areas
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Express check-in
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Free wired internet
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Snack bar/deli
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Snorkeling on site
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Beach umbrellas
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Pool sun loungers
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Private beach nearby
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Internet access
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Housekeeping on request
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Wine release events
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Japanese garden
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Fishing nearby
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Health or beauty spa nearby
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Beach club nearby (surcharge)
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Beach toys
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Rustic-Style Beachfront Retreat
Charming Decor and Sea Views
Indulge in the bright and light-colored rooms at Beachfront Hotel La Palapa, each equipped with air conditioning and sea-shell adorned faucets. Most rooms offer stunning sea views, providing a serene backdrop for your stay.
Abundant Amenities and Activities
Explore the garden and terrace, relax in the games room, or plan adventures with the tour desk. Enjoy free parking and engage in activities like cycling, horse riding, and fishing. The hotel ensures a memorable stay with a range of facilities to cater to all guests.
Unforgettable Journey to Paradise
Embark on a scenic 3-hour journey from Cancun to Holbox Island, culminating in a ferry ride from Chiquilá. Your beachfront escape awaits at Beachfront Hotel La Palapa.
The rates include environmental healing tax.
If a refund applies, it will be made within 120 days after the cancellation date.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
In the event of an early departure, the property will charge you the full amount for your stay.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Parking
No parking available.
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Children and extra bed policy
Children are not allowed.
You haven't added any cots.
You haven't added any extra beds. -
Pets
Pets are not allowed.
Location
Guest Reviews
Prachtige locatie en nog nooit eerder zo’n goed inclusief ontbijt gehad!
Dat we niet meer dagen hadden geboekt :) niks voel tegen
La ubicación es muy céntrica con vistas al mar despejadas y muy tranquila. Vimos un mapache muy bonito. El personal muy amable.
Emplacement de rêve. Idéal pour visiter Holbox et profiter du centre-ville. À cette période, pas de bruits nocturnes des bars proches (peut-être pas le cas en pleine saison).
Services excellents et le petit déjeuner varié est délicieux.
Un séjour parfait.
Un véritable petit paradis, avec une vue magnifique sur la mer et les cocotiers. La chambre sont spacieuses et confortables, et le bar-restaurant est très agréable, avec de délicieux cocktails. Le petit-déjeuner, servi en bord de mer, est exceptionnel. L’hôtel est proche du centre animé tout en restant très calme, et le personnel est aux petits soins.
la plage avec les sargasses, dommage que personne nettoie
Do not waste your money at this place. It was not clean, the room was falsely advertised. The noise level at night made it impossible to sleep. The smell of sewage at the beach made me feel dirty after swimming in front of the hotel and there were no outdoor shower that I could find. The lack of customer service or even an understanding of what I was unhappy with was very frustrating. I didn’t feel safe at night due to locals partying in the ally next to our room and telling my husband that “ you’re in Mexico *****”. I tried to contact the hotel with no response so we had to call the police however they never came and the music lasted well past 2 am. From the time of arrival to the next morning we were done with this place. Didn’t want to be there at all anymore so we booked another hotel and left with 3 days left of our honeymoon. Please if your coming with the expectation that this is a nice resort/ hotel, you are mistaken because it’s not.
Emplacement merveilleux face a la met, hotel tres calme.
Tres bon petit déjeuner.
Peu de rangement dans la salle de bain, pomme de douche entartrée.
Beautiful property and great location
N/a
Extremely friendly and attentive staff. The breakfast by the beach, private beach and amazing service really take the stay to the next level. The facilities are well kept, the rooms and bed are comfortable and the location is perfect.
La comida y atención en el.bar cafetería restaurante
Atención del recepcionista..no fue agradable parecía estábamos.entrando a un campo.de.concentracion en ves de a un hotel.en México
The room was nice and clean. However, it was on the second floor, and the stairs were very narrow. The staff helped with our suitcases on arrival, but carrying them down ourselves when leaving wasn’t easy.
In the pictures, the place looked bigger, with more sunbeds. However, there was far too much smelly seaweed, and the area was full of mosquitoes. They ‘clean’ the seaweed by covering it with sand, which didn’t seem very effective. I wouldn’t go there again—the hotels farther away had cleaner beaches and nicer spots for an even better price. The breakfast was fine.
La proximité avec le centre d Holbox
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The most wonderful trip ever! We stayed at Hotel La Palapa for 4 nights and we wish it was much longer! From the service, to the staff, the beach bar, and every detail in between. Tho hotel is beautiful and everything was perfect. We can’t wait to come back
Nous avons reserver une chambre bord de mer , on a recu une chambre au 2ieme etages , pas la vu sur la mer
Direkte Strandlage, alten Baucharme, Frühstück war lecker
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