Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Good location
Excellent service and hospitality
Cons:
Cleanliness issues
Food quality not meeting expectations

Categories

Cleanliness
8.54
Issues with cleanliness were reported, including unclean elevators and lack of upkeep.
Service
10
Positive comments on service, particularly from the concierge and staff attention.
Location
10
Beautiful location by the sea, contributing positively to the stay.
Room Quality
9.54
Rooms are well-equipped and spacious, though some minor issues were noted.
Amenities
9.54
Amenities are good, but some guests expected more from the pool and breakfast.
Value for Money
9.04
Pricing was noted as high for drinks and restaurant services.
Food and Beverage
8.54
Food quality received mixed feedback, with some dishes being underwhelming.
Overall Experience
10
Overall experience was largely positive, despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 19:13

Property Description

Luxurious Amenities

The Ocean Club, Costa Norte offers a blend of luxury and comfort with its range of amenities including a gym, spa & wellness centre, and an outdoor pool.

Pet-Friendly Accommodation

Enjoy a pet-friendly stay at this resort in Sosúa, where your furry friends are welcomed with open arms to join in on the vacation fun.

Exciting Activities

From snorkeling to pool games, there's never a dull moment at The Ocean Club, Costa Norte. Explore the area with bike or car hire options and unwind with various leisure activities available on-site.

Experience the ultimate blend of relaxation and adventure at The Ocean Club, Costa Norte. Book your stay now for a memorable getaway!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: POP

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

9.4
Based on 113 reviews
Cleanliness: 8.54
Service: 10
Location: 10
Room Quality: 9.54
Amenities: 9.54
Value for Money: 9.04
Food and Beverage: 8.54
Overall Experience: 10
E
Emil family_with_children se
10
2026-01-07 via Nuitee
I
itsytravel Family Toronto, Ontario
4
A disappointment so far … just on day 1
Pros:

Travelling as of Jan 2026

Check-in was not smooth at all. We are told to pay $50 per child per night extra charge. Not clearly outlined when we made the booking, and slapped on top like a money grab.

On the concierge tour - the property is indeed very small and limited. We were told by our assigned concierge (she) will create a WhatsApp group so she can let us know when our room is ready plus share other info. That was literally two hours ago… and now she has disappeared so what will happen next is a mystery. Guests should get used to radio silence from their dedicated concierge I guess.

Checking in - now it is nearly 4pm even though official check in time is 3pm. Still awaiting any updates from the staff about our room? Kids are getting bored…

Baia Lounge restaurant - food is pretty sub par, and menu is limited. Upon ordering the chef’s burger, we are told there is a 45min wait as the chef needs to make the bun from scratch? Is this for real? Tuna sandwich arrives with cold fries and toasted bread that is also cold. I am worried about tomorrow’s breakfast - will it be just as disappointing?

More updates to come …

2026-01-01 via Tripadvisor
A
Andreas family_with_children ch
9
2025-12-24 via Nuitee
M
michel family_with_children be
6
2025-12-19 via Nuitee
E
Elieth Cristiana couple ni
6
No valió la pena, pensé una estancia calma y no pudimos ni cenar por el evento en el cual centraron su atención
Pros:

Bonito lugar

Cons:

Habitaciones cercanas con mucho ruido, el restaurante cerró temprano y no lo mencionaron en el check inn , esos olores de madera y aceites me dieron mucha alergia, parece que nunca abren las habitaciones, olores apartamento crrrados. No está preparados para eventos y huésped

2025-12-15 via Nuitee
8
81alexb81 Couples Bay Shore, Long Island, New York
10
Our 2nd time at the Ocean Club
Pros:

This is our second stay at the Ocean Club and we absolutely love it. We always come during the Thanksgiving break, and it’s usually less crowded. At check-in we were upgraded thanks to my Gold status. From start to finish the staff takes great care of you.

The property has multiple pools, a spa, a restaurant, a gym, etc. The rooms are large and well-equipped, with a full kitchen, washer/dryer, iron, and a living room. They also set up a WhatsApp group for us, so every request, from a boat tour to room service and spa was handled quickly there.

The food and breakfast at the restaurant were excellent. I really can’t think of any downside, maybe the restaurant and drinks are priced a bit high, but overall everything was perfect, especially the staff.

We’ll definitely be back next year.

2025-12-04 via Tripadvisor
L
lisa couple ch
8
Grunsätzlich ok, schade, dass man sich nicht umsorgt fühlt. Eher irgendwie als Gegner
Pros:

Die Lage am Meer!
Die Anlage super schön, und geschmackvoll!

Cons:

Schade, dass man zu dem schönen Gebäude nicht mehr sorge trägt.
Z.B Im gestylten Bad schwarz weiss gehalten, Farbspritzer sogar auf dem Polsterstuhl im Zimmer einfach nur schade.
Das Hotel ist 5 Stern, der Fahrstuhl maximal 3 Stern , der wird nicht gereinigt.
Mitarbeiter an der Rezeption ok,
Am Pool auch ok.
Frühstücksbuffet elend 🙁 es wird nicht aufgefüllt oder Ordnung gemacht
In einem Land wo Früchte in Hülle und Fülle wachsen stehen hauptsächlich unreife Melonen usw zur Auswahl. Wo sind die Mangos, Papayas , Ananas usw
Einfach nur schade. Wir hatten das Gefühl, dass hier niemand seinen Job mag, da müsste sich vielleicht mal das Management an der Nase nehmen.

2025-11-30 via Nuitee
C
Culture65322532418 Family
10
Excellent service at a Beautiful Resort
Pros:

We just got back from 4 days in a 3-bedroom oceanfront suite at the Ocean Club. The service was excellent and the staff were very pleasant, which greatly enhanced our stay. When my Mom was bothered by the jute rug in her room, they had it removed immediately. Agustina was the most lovely concierge, and my mom and I were delighted by the snorkelling tour that she arranged for us right from their beach. The restaurant was very pricey, but there are a lot of great restaurants within walking distance and we felt pretty safe the entire time. The resort itself is lovely and it was a beautiful, short holiday.

2025-11-13 via Tripadvisor
A
Arturo solo_traveller us
9
2025-10-14 via Nuitee
E
experiencesbyE Couples
10
An experience of a lifetime!
Pros:

Hands down the best stay of a lifetime! One of the most amazing properties I have stayed at within the Bonvoy collection of brands. From the minute we arrived we were treated like we were the only ones in the resort. The check in process is very personable and the attention to detail is incredible. The staff at check in make sure your every need is met; no matter what. You are given a tour of the property personally and your room is toured with a client services member to make sure everything is up to your satisfaction. Throughout your stay you will be greeted and cared for by everyone. The many wonderful client services individuals are there for you throughout your stay. From our many requests, none was to big and every desire was met. From extra towels, to planning an anniversary surprise, to arranging fun activities. One of the most special memories was when our client services specialist met us at breakfast to ensure our stay was up to the highest standards. Overall, I personally could not recommend this property more highly. We said last night, if it was an option we would live here. In all, this property has better service than a Ritz Carlton or JW Marriott. I would rather stay here than any other luxury hotel in the world. In closing, a sincere thank you to than many wonderful individuals that bring this resort to life and focus on guest satisfaction. Your hard work is/was appreciated and noticed. (This review was not requested by the staff, resort or management. The views are our own and reflect an honest review of our stay.)

2025-10-12 via Tripadvisor
R
Richard
10
Pros:

Awesome!

2025-08-23 via Nuitee
A
Alexandre
2
Avoid this place
Pros:

avoid over priced, nothing is allowed. you can not bring friend over. everyone around is trying hard to over charge you. Just stay away!. Find better p[lace with less regulations

2025-08-06 via Nuitee
A
Albert
8
Pros:

nothing good

2025-07-22 via Nuitee
A
alexanderdC1643RS Couples
10
FINE HOTELS + RESORTS by Amex
Pros:

This hotel is the perfect example of a FINE HOTELS + RESORTS Stay. Thanks, AMEX, for recommending it. The staff goes above and beyond to ensure your stay is the best: the view, the food, and the extra clean rooms. I have stayed there for three straight years, and I love it every time.

2025-07-20 via Tripadvisor
C
C3455HXaled Couples
10
Truly is Fine Resort and Stay
Pros:

I honestly have to say The Ocean Club, is my favorite Hotel stay when visiting the Dominican Republic. The staff goes beyond to make sure feel welcomed. Thanks to all and thanks to Amex for recommending this Fine Resort and Stay Hotel

2025-07-20 via Tripadvisor
R
REBECCA family_with_children us
10
The food and staff are amazing !
Pros:

Very pretty and calming.

2025-07-20 via Nuitee
C
C6778OWbrandonc Couples Las Vegas, Nevada
10
This Place Delivered
Pros:

We’ve spent a lot of time vacationing throughout Mexico and the Caribbean, but this was our first trip to the Dominican Republic—and it absolutely delivered.

From the moment we arrived at Ocean Club Costa Norte, the staff made a lasting impression. Some of the friendliest, most attentive people we’ve come across anywhere. Everyone—from front desk to beachside service—was genuinely helpful and always a step ahead.

The resort itself feels like a hidden retreat, tucked into a quiet part of Sosúa. It’s peaceful, beautifully kept, and has a calm, private feel that made it easy to unwind. The beach is gorgeous, the ocean is warm and clear, and the saltwater pools quickly became one of our favorite spots to relax.

Food and drinks were consistently excellent—fresh, flavorful, and clearly made with care. Dining here never felt like an afterthought—it was something we looked forward to every day.

Rooms are spacious, well-appointed, and many offer jaw-dropping ocean views. Waking up to that every morning never got old.

The Veuve Clicquot–branded Sun Club deserves a mention too—it’s a fun, stylish space that gives the whole resort experience a little extra energy and uniqueness.

It’s not the easiest place to get to, but once you’re there, you’ll understand why people rave about it. Incredible service, beautiful setting, and the kind of relaxing vibe that’s hard to find.

We usually try new places for each beach trip—but this one’s already on the list for a return visit. Can’t recommend it enough.

2025-07-19 via Tripadvisor
B
barrycN2057FY Solo travel
10
The best place to stay in the area. The 2 best restaurants in Sosua are Margot & Dolci e Sapori are next door
Pros:

The best place to stay in the area. The 2 best restaurants in Sosua are Margot & Dolci e Sapori are next door and a 7 minute walk. This hotel is a Mariot experience and is truly the nicest, cleanest & only upscale hotel in Sosua. Private beach, full staff all over to pamper you & the full 5 star experience! Its my second time here.

2025-07-09 via Tripadvisor
S
Shakeena friends
10
Pros:

The staff are amazing & super friendly. Very accommodating and attentive to your needs. Restaurants have an amazing variety & great quality. You in a serene environment that makes you feel at peace

2025-06-22 via Nuitee
A
Anita
10
Pros:

Amazing hotel, good food and excellent staff, specially waiters specifically Juan and Helen.

2025-06-16 via Nuitee