Crystal Tower

Hotels
8.2 (2789 reviews)
Aquiles Lanza 1323 , Montevideo , uy

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Comfortable rooms
Cons:
Cleanliness issues
Price concerns
Bathroom quality

Categories

Cleanliness
7.63
Several reviews noted issues with cleanliness of bathrooms and rooms.
Service
8.9
Most guests praised the staff for being friendly and helpful, despite a few negative comments.
Location
8.64
Guests frequently mentioned the convenience of the location as a significant advantage.
Room Quality
8.09
Rooms were described as comfortable but with some complaints about bathroom fixtures.
Amenities
8.12
Amenities like breakfast received positive remarks, but some felt enhancements could be made.
Value for Money
7.58
Concerns were raised about the pricing relative to the quality of rooms and services.
Food and Beverage
8.33
Breakfast was generally praised for variety, though some wanted more options.
Overall Experience
8.3
While there were notable concerns, overall guests expressed satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 10:59

Property Description

Luxurious Accommodations
Crystal Tower in Montevideo offers comfortable rooms with modern amenities such as minibars, flat-screen TVs, and free WiFi. The air-conditioned rooms provide a relaxing retreat after a day of exploring the city. Some rooms even offer stunning city views, adding a touch of luxury to your stay.

Convenient Facilities
Guests at Crystal Tower can take advantage of the fitness centre, restaurant, and bar on-site. The hotel also features a solarium and a shared lounge for relaxation. The 24-hour front desk is ready to assist with any inquiries, ensuring a seamless stay for all visitors.

Prime Location
Located just 20 metres from 18 de Julio Avenue, Crystal Tower provides easy access to popular landmarks such as Cagancha Square and Independencia Square. With parking available for added convenience, guests can explore the city with ease. Book your stay at Crystal Tower for a memorable experience in Montevideo.

Important information:

Based on local tax laws, Uruguayan citizens may be charged value added tax (VAT 10%) from November 15 to the day after Easter. This fee is not automatically calculated in the total costs for the reservation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MVD

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs USD 17 per day.

Location

Guest Reviews

8.2
Based on 2789 reviews
Cleanliness: 7.63
Service: 8.9
Location: 8.64
Room Quality: 8.09
Amenities: 8.12
Value for Money: 7.58
Food and Beverage: 8.33
Overall Experience: 8.3
P
paula • solo_traveller • ar
6
Mas o menos
Pros:

Habitación grande y cómoda

Cons:

El baño siempre tuvo mal olor, incluso después de que lo limpiaban

2026-03-01 • via Nuitee
A
Aristides • solo_traveller • cl
8
Pros:

Ubicación, desayuno

Cons:

En algunas partes deberían mejorar la limpieza

2026-02-28 • via Nuitee
L
Leandro • couple • uy
4
Cons:

No pueden tener esa tele siendo un 4 estrellas, es lamentable

2026-02-28 • via Nuitee
D
Daniel • family_with_children • uy
9
2026-02-28 • via Nuitee
D
Diana • family_with_children • ar
8
2026-02-28 • via Nuitee
S
sarzosa vergara • family_with_children • cl
7
Pros:

Que pude reservar rápido gracias a la descripción de oferta en booking

Cons:

Televisores viejos del año 2000

2026-02-28 • via Nuitee
C
Cabrera • family_with_children • ar
9
Pros:

Todo ordenado, todo a disposición .

2026-02-27 • via Nuitee
M
Maicol • family_with_children • br
10
2026-02-27 • via Nuitee
G
Gleycianne • family_with_children • br
7
2026-02-26 • via Nuitee
S
Sósima • family_with_children • uy
10
2026-02-25 • via Nuitee
O
Oroño martinez • couple • uy
9
Cons:

Lo único que no me gustó que ya bastante caro es el hotel para también pagar parking por el resto genial

2026-02-25 • via Nuitee
J
Jannis79 • family_with_children • at
9
2026-02-25 • via Nuitee
M
María Ester • couple • ar
6
Pros:

La amabilidad del personal

Cons:

Lo terriblemente molesto de los golpes de las puertas al cerrarlas, imposible dormir !!!
Las habitaciones a la calle también muy ruidosas!!!

2026-02-23 • via Nuitee
P
paola • family_with_children • uy
10
2026-02-22 • via Nuitee
V
Vanesa • family_with_children • ar
10
2026-02-22 • via Nuitee
F
Francisco • extended_group • br
1
Pessima experiência, atendimento horrível. Não recomendo
Pros:

De nada!

Cons:

Eu fiquei apenas 10 minutos no quarto, me deu alergia e não consegui ficar. Para quem tem asma, os quartos tem um cheiro de mofo nos móveis. Não recomendo. O pior foi o atendente que parecia educado, ironizando meu mal estar e falando que não ia encontrar outro hotel com móveis sem cheiro assim. Péssimo. E nem me devolveram o dinheiro, falaram que não era responsabilidade deles. Não recomendo para ninguém!

2026-02-22 • via Nuitee
J
Javier • couple • uy
10
2026-02-14 • via Nuitee
M
Maria Jodus • family_with_children • uy
9
Pros:

Muy bueno todo

Cons:

Las personas de la recepción

2026-02-14 • via Nuitee
V
Veronica • couple • uy
9
2026-02-14 • via Nuitee
R
Ricardo • family_with_children • ar
10
Excelente precio calidad
Pros:

Estadía muy cómoda. Excelente desayuno.

2026-02-13 • via Nuitee