Crystal Tower

Hotels
8.2 (2940 reviews)
Aquiles Lanza 1323 , Montevideo , uy

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Comfortable rooms
Cons:
Cleanliness issues
Price concerns
Bathroom quality

Categories

Cleanliness
7.63
Several reviews noted issues with cleanliness of bathrooms and rooms.
Service
8.9
Most guests praised the staff for being friendly and helpful, despite a few negative comments.
Location
8.64
Guests frequently mentioned the convenience of the location as a significant advantage.
Room Quality
8.09
Rooms were described as comfortable but with some complaints about bathroom fixtures.
Amenities
8.12
Amenities like breakfast received positive remarks, but some felt enhancements could be made.
Value for Money
7.58
Concerns were raised about the pricing relative to the quality of rooms and services.
Food and Beverage
8.33
Breakfast was generally praised for variety, though some wanted more options.
Overall Experience
8.3
While there were notable concerns, overall guests expressed satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 10:59

Property Description

Luxurious Accommodations
Crystal Tower in Montevideo offers comfortable rooms with modern amenities such as minibars, flat-screen TVs, and free WiFi. The air-conditioned rooms provide a relaxing retreat after a day of exploring the city. Some rooms even offer stunning city views, adding a touch of luxury to your stay.

Convenient Facilities
Guests at Crystal Tower can take advantage of the fitness centre, restaurant, and bar on-site. The hotel also features a solarium and a shared lounge for relaxation. The 24-hour front desk is ready to assist with any inquiries, ensuring a seamless stay for all visitors.

Prime Location
Located just 20 metres from 18 de Julio Avenue, Crystal Tower provides easy access to popular landmarks such as Cagancha Square and Independencia Square. With parking available for added convenience, guests can explore the city with ease. Book your stay at Crystal Tower for a memorable experience in Montevideo.

Important information:

Based on local tax laws, Uruguayan citizens may be charged value added tax (VAT 10%) from November 15 to the day after Easter. This fee is not automatically calculated in the total costs for the reservation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MVD

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs USD 17 per day.

Location

Guest Reviews

8.2
Based on 2940 reviews
Cleanliness: 7.63
Service: 8.9
Location: 8.64
Room Quality: 8.09
Amenities: 8.12
Value for Money: 7.58
Food and Beverage: 8.33
Overall Experience: 8.3
D
Damonte • solo_traveller • uy
10
Pros:

muy buena la atención del personal muy amables, las instalaciones muy cómodas, muy buen desayuno. l

Cons:

lo único un poco incómodo el garaje

2026-05-23 • via Nuitee
J
joão geraldo • couple • br
9
Recomendo.
Pros:

Bom café da manhã e excelente localização

Cons:

Nada me ocorre

2026-05-22 • via Nuitee
V
Victor • extended_group • uy
8
Cons:

no puede ser que no puedas ver el futbol y uruguayo y no tenga espn para el ver futbol argentino

2026-05-22 • via Nuitee
D
Daiana • solo_traveller • uy
10
2026-05-22 • via Nuitee
C
Cora • solo_traveller • uy
10
Pros:

Me recibieron amablemente y cumplieron con todo lo que pedí

2026-05-21 • via Nuitee
L
Luis • solo_traveller • ar
7
Pros:

Los empleados de la recepción fue excelente, el hotel me gustó y la ubicación también. Le hubiese dado dos puntos mas, si no fuera por el ruido provocado por la delegación luego de las 11 horas y el mal trato de la señorita que atendía la zona de cocina el domingo por la tarde noche.

Cons:

Por indicaciones del empleado de recepción voy donde esta la zona del restaurante y le pido por favor y tratándola de usted (como corresponde) a la señorita que estaba en ese sector, me atiende de mala manera y al preguntarle si podíamos cenar, me dice que no, se da vuelta y se va sin ninguna explicación.

2026-05-21 • via Nuitee
F
Fulvio • couple • uy
9
2026-05-19 • via Nuitee
P
Paula • solo_traveller • uy
3
Para ser 4 estrellas...
Pros:

El desayuno. Recepcionista amable

Cons:

Las toallas eran viejas, al borde de romperse, debajo de la cama habia un zapato, y habian unos chicos de argentina, una delegacion deportiva o similar...mal educados gritaron hasta altas horas de la noche, golpeaban puertas.

2026-05-18 • via Nuitee
S
Sergio • couple • uy
8
Confortable más revisión mantenimiento apto.
Pros:

La tranquilidad para descansar y servicio Desayuno

Cons:

Revisar las instalaciones antes de entregar el baño estaba tapado y agarradera de la ducha floja y ventilador baño no funcionaba

2026-05-17 • via Nuitee
J
Jorge Alberto Pablo • couple • ar
8
La pase muy bien
Pros:

Muy bueno. Yo le colocaria bacon al.huevo revuelto

Cons:

El jacuzzi, no hacia burbujas, tuve que llamar para que me digan de donde se prendia

2026-05-15 • via Nuitee
P
Paez • couple • uy
10
2026-05-14 • via Nuitee
S
Siara • couple • uy
10
2026-05-14 • via Nuitee
M
Melissa • solo_traveller • uy
10
Pros:

Excelente todo

Cons:

Todo ok

2026-05-12 • via Nuitee
J
Jeneffer • family_with_children • br
7
Tensa
Pros:

A localização do hotel era perfeita para o nosso objetivo.

Cons:

A intransigência da equipe de recepção e café da manhã é absurda. Nossa maratona acabava entre 11:15 e 11:30, mas não podiamos tomar banho antes de deixar o quarto, pois o check out não poderia extender por 30 minutos. No café da manhã você não podia sair com uma banana ou um pão na mão e comer do lado de fora, a pessoa prefere jogar no lixo ao deixar você sair e te trata mal. Duas pessoas em especifico foram o problema, uma pena eu não ter pego os nomes.

2026-05-11 • via Nuitee
M
Maxi • solo_traveller • uy
7
Pros:

El personal de recepción excelente , con respecto a la habitación , colchón cómodo , baño con buena temperatura del agua caliente que por lo general falla en muchos hoteles.

Cons:

El aire acondicionado es muy viejo , tira aire templado , no llega a ser caliente y justo nos tocó un finde muy frío.

2026-05-10 • via Nuitee
T
Televisores • extended_group • co
8
Bien
Pros:

Bueno

Cons:

Bueno

2026-05-09 • via Nuitee
S
salmanton • solo_traveller • uy
10
Pros:

La habitación amplia, la pulcritud, higiene, el baño, todo excelente.

Cons:

Que el Bar cierra temprano. Voy a seguir yendo igual, me encanta el hotel.

2026-05-08 • via Nuitee
V
vicenta • solo_traveller • ar
10
Pros:

La cama muy cómoda,

Cons:

El agua de la ducha más fría que caliente.

2026-05-08 • via Nuitee
P
Pablo • solo_traveller • cl
9
2026-05-07 • via Nuitee
G
Giancarlo Summa • solo_traveller • fr
8
2026-05-06 • via Nuitee