Crystal Tower

Hotels
8.2 (2789 reviews)
Aquiles Lanza 1323 , Montevideo , uy

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Comfortable rooms
Cons:
Cleanliness issues
Price concerns
Bathroom quality

Categories

Cleanliness
7.63
Several reviews noted issues with cleanliness of bathrooms and rooms.
Service
8.9
Most guests praised the staff for being friendly and helpful, despite a few negative comments.
Location
8.64
Guests frequently mentioned the convenience of the location as a significant advantage.
Room Quality
8.09
Rooms were described as comfortable but with some complaints about bathroom fixtures.
Amenities
8.12
Amenities like breakfast received positive remarks, but some felt enhancements could be made.
Value for Money
7.58
Concerns were raised about the pricing relative to the quality of rooms and services.
Food and Beverage
8.33
Breakfast was generally praised for variety, though some wanted more options.
Overall Experience
8.3
While there were notable concerns, overall guests expressed satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 10:59

Property Description

Luxurious Accommodations
Crystal Tower in Montevideo offers comfortable rooms with modern amenities such as minibars, flat-screen TVs, and free WiFi. The air-conditioned rooms provide a relaxing retreat after a day of exploring the city. Some rooms even offer stunning city views, adding a touch of luxury to your stay.

Convenient Facilities
Guests at Crystal Tower can take advantage of the fitness centre, restaurant, and bar on-site. The hotel also features a solarium and a shared lounge for relaxation. The 24-hour front desk is ready to assist with any inquiries, ensuring a seamless stay for all visitors.

Prime Location
Located just 20 metres from 18 de Julio Avenue, Crystal Tower provides easy access to popular landmarks such as Cagancha Square and Independencia Square. With parking available for added convenience, guests can explore the city with ease. Book your stay at Crystal Tower for a memorable experience in Montevideo.

Important information:

Based on local tax laws, Uruguayan citizens may be charged value added tax (VAT 10%) from November 15 to the day after Easter. This fee is not automatically calculated in the total costs for the reservation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MVD

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs USD 17 per day.

Location

Guest Reviews

8.2
Based on 2789 reviews
Cleanliness: 7.63
Service: 8.9
Location: 8.64
Room Quality: 8.09
Amenities: 8.12
Value for Money: 7.58
Food and Beverage: 8.33
Overall Experience: 8.3
S
Sheron • family_with_children • br
10
Ótima localização
Pros:

O quarto é bem limpo, a cama muito confortável, o café da manhã é maravilhoso (em especial as panquecas com doce de leite), os funcionários são atenciosos... a localização é ótima! Tem loja de cambio na esquina, dá para andar a pé por muitos lugares...

Cons:

Achei a garagem muito apertada, uma caminhonete não daria, fomos de SUV e na saída foi muita paciência para não bater com o carro; também não gostei do chuveiro ser em cima de uma banheira.

2026-03-21 • via Nuitee
M
Maria • family_with_children • ar
10
2026-03-21 • via Nuitee
C
Cecilia • family_with_children • uy
10
2026-03-16 • via Nuitee
M
Maria Fernanda Calvin • solo_traveller • ar
9
2026-03-16 • via Nuitee
J
jose antonio • couple • br
8
Ótimo custo/beneficio
Pros:

Localização e conforto

2026-03-15 • via Nuitee
L
Laura • solo_traveller • uy
7
Es buena y a buen precio
Pros:

Las instalaciones son lindas, la decoración está muy cuidada.
El desayuno es bueno, completo.

Cons:

La ropa de cama , sábanas y toallas están pidiendo a gritos la jubilación. Había una mancha de base se maquillaje en la sábana de la cama de al lado a la mía, no usé esa cama.

2026-03-14 • via Nuitee
F
Francoi • family_with_children • uy
7
Cons:

Que no haya netflix o chromecast

2026-03-13 • via Nuitee
F
FelipeCarmo • family_with_children • br
3
Decepcionante, a categoria do hotel deveria ser 2,5 estrelas.
Pros:

Infelizmente não tivemos muitos aspectos positivos sobre essa hospedagem. Apenas o café da manhã que pode ser considerado razoável.

Cons:

Não sei dos padrões uruguaios, mas para os padrões brasileiros, está muito abaixo. O hotel está cadastrado na plataforma como 4 estrelas, porém deve ser o equivalente a 2,5 estrelas no máximo.

Toalhas gastas, encardidas, e quase furando.
Um lado da cama de casal afundando. Debaixo da cama grosso de poeira, o que não ajudou muito com a rinite alérgica.
Estávamos em 4 pessoas (contanto com um bebê), e todos os dias disponibilizavam apenas 3 toalhas.
Pedimos um berço antes e durante o check-in, e mesmo assim tivemos que pedir mais uma vez para ser montado.
Os colaboradores de um modo geral, não se esforçam para serem atenciosos/simpáticos.

O estacionamento não tem acesso ao elevador.
Banheira/chuveiro com aquela cortina que todo mundo odeia. =(
Assento do vaso bem antigo, gasto e com mau cheiro.

2026-03-13 • via Nuitee
C
Carlos Daniel Ortiz • family_with_children • ar
7
2026-03-12 • via Nuitee
E
Erika Sayas • family_with_children • uy
10
Pros:

La habitación amplia y cómoda

2026-03-10 • via Nuitee
F
F • family_with_children • ar
4
2026-03-09 • via Nuitee
H
hugo • family_with_children • ar
8
Pros:

Nada en particular, es un hotel normal

Cons:

El personal no es atento

2026-03-08 • via Nuitee
L
Lau • family_with_children • uy
10
2026-03-08 • via Nuitee
K
Krystel • family_with_children • pa
10
Pros:

La ubicación del hotel, muy cerca de todo, supermercados, puntos turísticos, casas de cambio

2026-03-05 • via Nuitee
G
Gundolf • extended_group • de
7
ok
2026-03-04 • via Nuitee
E
Estebanrl • family_with_children • uy
8
Pros:

El desayuno

Cons:

La vista de la ventana de la habitación daba a los techos y aires acondicionados.

2026-03-04 • via Nuitee
G
Gonzalo • family_with_children • cl
8
Pros:

La ubicacion

2026-03-04 • via Nuitee
C
Claudia • family_with_children • br
7
2026-03-03 • via Nuitee
V
Vanessa • family_with_children • br
7
Pros:

O café da manha era bom, mas não tinha variedade.

Cons:

Café da manha e banheiro

2026-03-01 • via Nuitee
N
Nestor • couple • uy
8
2026-03-01 • via Nuitee