Crystal Tower

Hotels
8.2 (2900 reviews)
Aquiles Lanza 1323 , Montevideo , uy

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Comfortable rooms
Cons:
Cleanliness issues
Price concerns
Bathroom quality

Categories

Cleanliness
7.63
Several reviews noted issues with cleanliness of bathrooms and rooms.
Service
8.9
Most guests praised the staff for being friendly and helpful, despite a few negative comments.
Location
8.64
Guests frequently mentioned the convenience of the location as a significant advantage.
Room Quality
8.09
Rooms were described as comfortable but with some complaints about bathroom fixtures.
Amenities
8.12
Amenities like breakfast received positive remarks, but some felt enhancements could be made.
Value for Money
7.58
Concerns were raised about the pricing relative to the quality of rooms and services.
Food and Beverage
8.33
Breakfast was generally praised for variety, though some wanted more options.
Overall Experience
8.3
While there were notable concerns, overall guests expressed satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 10:59

Property Description

Luxurious Accommodations
Crystal Tower in Montevideo offers comfortable rooms with modern amenities such as minibars, flat-screen TVs, and free WiFi. The air-conditioned rooms provide a relaxing retreat after a day of exploring the city. Some rooms even offer stunning city views, adding a touch of luxury to your stay.

Convenient Facilities
Guests at Crystal Tower can take advantage of the fitness centre, restaurant, and bar on-site. The hotel also features a solarium and a shared lounge for relaxation. The 24-hour front desk is ready to assist with any inquiries, ensuring a seamless stay for all visitors.

Prime Location
Located just 20 metres from 18 de Julio Avenue, Crystal Tower provides easy access to popular landmarks such as Cagancha Square and Independencia Square. With parking available for added convenience, guests can explore the city with ease. Book your stay at Crystal Tower for a memorable experience in Montevideo.

Important information:

Based on local tax laws, Uruguayan citizens may be charged value added tax (VAT 10%) from November 15 to the day after Easter. This fee is not automatically calculated in the total costs for the reservation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MVD

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs USD 17 per day.

Location

Guest Reviews

8.2
Based on 2900 reviews
Cleanliness: 7.63
Service: 8.9
Location: 8.64
Room Quality: 8.09
Amenities: 8.12
Value for Money: 7.58
Food and Beverage: 8.33
Overall Experience: 8.3
S
Soledad family_with_children uy
6
2026-05-02 via Nuitee
S
Solange couple uy
10
Perfecta!
Pros:

Súper cómodo.

Cons:

Nada en particular.

2026-05-01 via Nuitee
A
Andrea solo_traveller ar
8
2026-04-30 via Nuitee
E
Elena solo_traveller uy
9
Pros:

La higiene

Cons:

Falta alguna luminaria... Falta luz para leer por ejemplo

2026-04-30 via Nuitee
G
Guillermina couple ar
10
2026-04-29 via Nuitee
M
Maria Milagros couple ar
9
2026-04-28 via Nuitee
J
Joao solo_traveller pt
10
2026-04-28 via Nuitee
J
Jime Dubosc solo_traveller uy
8
2026-04-28 via Nuitee
S
Souza solo_traveller uy
10
Pros:

La cama

Cons:

Nada

2026-04-27 via Nuitee
C
Carolina solo_traveller uy
7
Cons:

Estábamos durmiendo y entraron a hacer el servicio, sin chequear, claramente, que aún estábamos en la habitación. Eso no estuvo bueno.
Sin ser eso, todo muy bien! Hermoso hotel. Y muy amable personal de recepción.

2026-04-27 via Nuitee
M
Mathieu couple fr
1
Not recomanded
Pros:

Clean room and big Perfect

Cons:

The staff. Terribely rude. Ignore us. We were talking to them they Watch us and didn’t Even reply in front of us and continue their discussion as if nothing. We had to go 5 cm away from their faces and say hello please in order to have an answer, and even answering they were still not very kind. We were a bit shoked by how they ignored us. Finally during the night a bunch of youtubers started making some noise, music, screaming and the staff did absolutely nothing.

2026-04-26 via Nuitee
B
Bruno couple br
10
Otimo custo bemeficio
Pros:

Quarto limpo e bonito, organizado e muito confortável.

Cons:

A TV era mais antiga, não era Smart.

2026-04-25 via Nuitee
R
Ricardo couple pa
8
Pros:

Muy buena ocupación

Cons:

Baño pequeño

2026-04-25 via Nuitee
F
Fagalde solo_traveller uy
10
2026-04-25 via Nuitee
V
VALNECK family_with_children br
9
Vale a pena. Indico.
Pros:

Quarto confortável e café da manhã bom

Cons:

A localização é no centro. Uma área um pouco “estranha”, com moradores de rua.
As torneiras do banheiro estavam velhas, com sinal de corrosão.
Algumas tomadas e luzes não funcionavam no quarto.

2026-04-24 via Nuitee
H
Hélio couple br
9
Excelente custo-benefício.
Pros:

Excelente custo-benefício. Quarto amplo, cama confortável. Localização muito boa. Fiz muitos passeios a pé. Tem por perto academias, restaurantes, cafés, supermercados, inclusive um muito bom pra vinhos uruguaios. Preço muito bom para ter café da manhã incluso.

Cons:

O café da manhã estava incluso, mas era bem limitado. Não tinha fruta cortada, apenas uma salada de fruta bem limitada. O suco de laranja era de caixinha, extremamente doce. O ovo era bem insosso. Podiam melhorar.

2026-04-24 via Nuitee
H
Hernán solo_traveller py
8
2026-04-24 via Nuitee
B
Breda Carey solo_traveller ie
9
Great Value for money
Pros:

Room was perfect. Staff profession and friendly

Cons:

Towels, although perfectly clean, were very worn and made the experience less luxurious that it initially felt

2026-04-23 via Nuitee
G
Griselda solo_traveller uy
7
2026-04-23 via Nuitee
G
Gustavo solo_traveller ar
9
2026-04-23 via Nuitee