New Nairi Hotel

Hotels
7.2 (690 reviews)
121/7 Armenak Armenakyan Street , Yerevan , am

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Value for Money
Location
Cons:
Cleanliness
Food and Beverage
Room Quality

Categories

Cleanliness
3.78
Numerous cleanliness issues mentioned, including cockroaches and unclean bathrooms.
Service
7.75
Staff were unfriendly and had language barriers, but not entirely poor service.
Location
7.79
The view from the room window is described as priceless.
Room Quality
4.74
Room condition mentioned as uncomfortable and needing improvement.
Amenities
6.77
Some amenities lacking, such as shampoo and beverages at breakfast.
Value for Money
8.23
The price is mentioned positively, indicating decent value.
Food and Beverage
3.78
Bad breakfast experience with low-quality food.
Overall Experience
6.75
Overall dissatisfaction with multiple key areas leading to a negative experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 16:24

Property Description

Luxurious Amenities
New Nairi Hotel offers an indoor swimming pool and sauna for guests to unwind and relax during their stay. The modern property, built in 2010, ensures a comfortable experience with air-conditioned rooms featuring a flat-screen TV, seating area, and more.

Convenient Location
Situated in Yerevan, just 5 km from the Armenian Opera and Ballet Theatre, the hotel provides easy access to Republic Square and Yerevan Zoo. Additionally, Yerevan State University is only 2.9 km away, making it a perfect choice for travelers interested in exploring the city's landmarks.

Exceptional Service
With staff fluent in English and Russian available 24/7 at the reception, guests can expect top-notch service and assistance throughout their stay. Whether arranging airport transfers or providing local recommendations, the dedicated team ensures a memorable experience.

Book your stay at New Nairi Hotel today for a perfect blend of luxury, convenience, and exceptional service.

Important information:

Please inform New Nairi Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: EVN

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    People 6 years old and over stay for AMD 6,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.2
Based on 690 reviews
Cleanliness: 3.78
Service: 7.75
Location: 7.79
Room Quality: 4.74
Amenities: 6.77
Value for Money: 8.23
Food and Beverage: 3.78
Overall Experience: 6.75
A
alin91 Family Tehran, Tehran Province
4
Poor hotel experience
Pros:

We weren't satisfied with our stay at this hotel. Our issues included

1) Multiple cockroaches in our room
2) The bathroom wasn't properly cleaned and the hair of the previous occupant was all around the floor
3) one towel for two guests
4) no shampoo
5) very bad breakfast, all foods low quality
6) the staff were unfriendly and could barely speak English

2025-11-26 via Tripadvisor
I
Ilia couple ru
5
Pros:

Price

Cons:

Bad bed 😪 my back is ill

2025-10-03 via Nuitee
V
Violette couple lb
10
2025-10-03 via Nuitee
P
Pamela couple am
2
2025-10-02 via Nuitee
D
David_1970 solo_traveller ca
5
To be improved
Pros:

The lobby is so nice
And the view from the room window priceless

Cons:

The bad is uncomfortable
I think it's 25 years old or more the breakfast is basically simple. No (coffee, tea, not even a water to drink) that is crazy
to maintain their rating and ensure consistent quality need some rehabilitation

2025-10-01 via Nuitee
S
Svetlana extended_group ru
2
Шумный, грязный номер, но с вежливым персоналом на ресепшен.
Pros:

Персонал на ресепшен, очень вежливый, стремится помочь и вникнуть в проблемы постояльцев. Вид из окна номера на город, ночью красиво светиться колесо обозрения.

Cons:

Грязь, чужой волос на полу в сан узле, грязный унитаз в подтеках, грязная раковина. Были держатели для стакана и мыльницы но мыльницы и самого стакана не было. Душевая протекает на пол сан узла, все щели где затирка, грязные вызывают отвращение и нежелание пользоваться душевой кабинкой. В сан узле было 2 лампочки одна из них работала. О состоянии номера в день заезда сообщила в рецепшен, нам обещали убрать, но так этого не сделали. За 2 ночи проживания ни разу не убирались.
На каждого человека было 2 полотенца, тапочки, но не было халатов. В номере было холодно и дуло из окна, которое было с трещиной и створка, которая открывалась, не плотно прилегала, из-за чего был сквозняк и шум с улицы. Одеяла были в пятках, ими неприятно было пользоваться. В номере был только чайник, не бакалов не ложек не было. Когда кипятили воду в чайнике, она пахла металлическим запахом. Воды питьевой не в номере, не в отлете бесплатной не было. Был бар в лобби где ее можно было купить. Нет шумоизоляции в номере, соседей слышно как они разговаривают очень отчетливо, их было слышно даже в коридоре на этаже. Если Ваши соседи не ложатся рано спать и очень разговорчивые, вы их будите слышать очень хорошо, не нужно даже напрягаться что бы разобрать слова.

В самом лобби общественный туалет, с грязным унитазом от ржавчины, один кнар у раковины не работает, не работают сушилки для рук, не работал один из двух дозаторов для мыла.

Сам отель находится близко от остановки общественного транспорта, но пользоваться вы им не сможете если у вас нет карты специальной для оплаты за проезд, ее можно оформить в метро.

2025-10-01 via Nuitee
Y
Yulia solo_traveller am
6
Cons:

Потребовались сутки на заселение, в итоге заселили вообще в другой отель. Все вроде не плохо, но вот отношение, можно целый день просидеть слышав одну фразу - 10 минут.

2025-09-30 via Nuitee
A
Ali couple am
5
2025-09-30 via Nuitee
G
Gagik couple am
8
2025-09-29 via Nuitee
V
vladislav solo_traveller ru
10
2025-09-20 via Nuitee
solo_traveller am
10
Beautiful hotel
Pros:

Evrythink good

Cons:

Evrythink was wonderful

2025-09-20 via Nuitee
H
Hamed couple at
7
2025-09-20 via Nuitee
V
vladislav solo_traveller ru
10
2025-09-20 via Nuitee
R
Rouhollah solo_traveller ca
1
Strongly recommend to everyone to don’t reserve this place
Pros:

Nothing

Cons:

Without blankets
Matters was Tribble
Bathroom had no fan to ventilation
Bathroom shower had no cover and water comes out on the floor
Little elevator and was not suitable for baggage’s

2025-09-20 via Nuitee
extended_group ge
4
Never stay there any more
Pros:

Can’t mention anything special that i liked

Cons:

We booked room with breakfast and dinner and after check in we paid appropriate amount of money for two meal but we had just breakfast.as receptionist said in system there is mentioned only breakfast meal but hotel took from us money for dinner as well.we wrote booking for support but still no reply

2025-09-13 via Nuitee
V
vladislav solo_traveller ru
10
Pros:

Цена качество и расположение

2025-09-12 via Nuitee
V
vladislav solo_traveller ru
10
Pros:

Цена качество и отличное месторасположение

2025-09-12 via Nuitee
V
vladislav solo_traveller ru
10
Pros:

Цена качество супер

Cons:

Хорошее месторасположение

2025-09-12 via Nuitee
Y
Yuliya couple ru
5
2025-09-12 via Nuitee
B
Balayen extended_group pl
1
2025-09-12 via Nuitee