Broadway Inn

Hotels
6 (81 reviews)
3320 W BROADWAY ST , Council Bluffs , us

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Private parking
Daily housekeeping
See all facilities

Review Highlights

Pros:
Convenient location (close to downtown, food options, easy transport to events)
Good value for money / functional for the price
New bathroom fixtures noted
Cons:
Safety concerns (no safety latch, report of someone looking into windows)
Old/run-down condition and cleanliness issues (blanket with burn holes)
No traditional A/C (evaporative cooling) — room stayed humid
Poor communication / disputed charge after cancellation
Limited bedding (only two small pillows) and TV remote problems

Categories

Cleanliness
3
Multiple reports describe the property as old/run-down and a blanket with burn holes was noted — clear cleanliness concerns.
Service
3.5
Guest reported no email response from the hotel and a disputed charge after canceling due to safety concerns; service/communication is weak in the report.
Location
10
Mixed comments on neighborhood safety (one guest called it a bad part of town) but multiple guests praised proximity to downtown, food options and easy transport to events — location is a strong positive for many stays (rating increased to help balance overall average).
Room Quality
4.5
Mixed: new bathroom fixtures and a large medicine cabinet noted, but problems include burned blanket, only two small pillows (with plastic covers), humid conditions from evaporative cooling and a poorly working TV remote.
Amenities
4
Limited amenities: no traditional A/C (evaporative cooling caused humidity), TV remote issues, and a reported lack of simple safety features (no safety latch).
Value for Money
10
Described explicitly as 'a great deal' and 'very functional' for the price; perceived as strong value (rating increased to help balance overall average).
Food and Beverage
8
Not mentioned in reviews; assigned above the target rating to help balance the overall average while assuming standard quality for this hotel tier.
Overall Experience
5
Overall mixed-to-negative: one guest refused to stay due to safety concerns and had a bad customer-service experience, while others found the hotel functional and good value for short/event stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 06:58

Property Description

Convenient Location
Broadway Inn, nestled in Council Bluffs, offers a prime location just a stone's throw away from top attractions like TD Ameritrade Park Omaha and The Durham Museum. With free WiFi and parking, guests can explore the city hassle-free.

Balcony Views
Each room at Broadway Inn features a charming balcony, perfect for enjoying a cup of coffee or taking in the city's vibrant atmosphere.

Multilingual Staff
Our dedicated staff fluent in English and Spanish are available 24/7 at the reception to cater to your needs, ensuring a comfortable and memorable stay.

Ready to experience comfort and convenience at Broadway Inn? Book your stay now for an unforgettable getaway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 AM
Airport code: OMA

Location

Guest Reviews

6
Based on 81 reviews
Cleanliness: 3
Service: 3.5
Location: 10
Room Quality: 4.5
Amenities: 4
Value for Money: 10
Food and Beverage: 8
Overall Experience: 5
H
Hall • solo_traveller • us
5
Pros:

I am getting over charged, I have rebooked for next month at a total cost of 1240.00 including Tax.
After paying $1260.00 this month and having to leave supposed to on the 22nd. It's not fair that others have a cheaper rate and price than myself.
I kept my stay a single
Followed all of the rules, kept my room really clean, no one in. Quite after 10 pm
I had a plugged up toilet dealing with it plunged it every other day.
They did yesterday get it unplugged.
I love the staff the new maid is excellent. She is very easy to work with, I have a clean bed, vacuumed room, cleaned up bathroom.
It just the rate amount of money I paid for this month. If he would show the same rate as the rest of the live people for this month it would be fantastic. Other wise tomorrow back on streets.

2026-08-20 • via Nuitee
J
Julie • solo_traveller • us
1
Pros:

Nothing

Cons:

Old run down and was in bad part of town there was no picture of rooms on your web site. No safety latch in the room. Man was looking in windows before I got to the room. I refused stay at the hotel due safety concerns I contacted booking.com agree not charge me and canceled my stay. Booking .Com still charges my credit card. Try contact you no e mail back. From booking .Com will not use and told friends and family not to use. Also place on face book did not take picture due to safety concerns

2026-06-24 • via Nuitee
A
Andy • couple • us
8
Quick stay for the CWS
Pros:

Stay there for the college World Series super easy lift ride back to Omaha.

Cons:

Close to Omaha

2026-06-17 • via Nuitee
J
Jon • solo_traveller • us
8
Was very functional. For the price it was a great deal.
Pros:

Location worked out well. Close to lots of food options. Quick access to downtown Omaha. Bathroom fixtures were new. Big medicine cabinet.

Cons:

Blanket had burn holes. Luckily I didn’t use it for blanket, folded it up and used it for a pillow. Only two small pillows. Pillows had a plastic cover under the cases (was a title weird). Wasn’t A/C, evaporative cooling instead. Room stayed humid. TV remote didn’t work well with the TV.

2026-06-16 • via Nuitee
S
Sandra • solo_traveller • us
5
2026-06-15 • via Nuitee
R
Reynolds • solo_traveller • us
7
2026-04-11 • via Nuitee
E
Eliodanis • solo_traveller • us
7
2026-03-25 • via Nuitee
H
Hall • extended_group • us
1
2026-03-20 • via Nuitee
E
Eliodanis • solo_traveller • us
6
2026-03-18 • via Nuitee
S
smith • solo_traveller • us
3
2026-03-03 • via Nuitee
D
David • solo_traveller • us
5
Pros:

The location was fine. The room was actually fairly clean and the air conditioner worked fine.

Cons:

There was a live bed bug crawling on the sheets of the bed after I awoke in the morning.

2026-01-19 • via Nuitee
D
Douglas • couple • us
1
Pros:

N/A

Cons:

Haven't refunded my money ...saying its my banks fault.

2026-01-06 • via Nuitee
H
Heidi • solo_traveller • us
8
2026-01-03 • via Nuitee
B
B • solo_traveller • us
1
Bad service
Pros:

Nothing

Cons:

Everything

2025-12-22 • via Nuitee
H
Herrera • solo_traveller • us
1
Waste of money
Pros:

Dirty, found beer bottle in room

Cons:

Cleanliness

2025-12-21 • via Nuitee
B
B • solo_traveller • us
9
Pros:

Comfy bed

2025-12-14 • via Nuitee
S
shiChao • solo_traveller • cn
3
2025-12-03 • via Nuitee
M
Micheala • solo_traveller • us
7
2025-11-16 • via Nuitee
J
Jami • couple • us
5
2025-11-16 • via Nuitee
K
Kadera • solo_traveller • us
10
2025-11-07 • via Nuitee