The Palace Hotel Kalgoorlie

Hotels
7.4 (908 reviews)
137 Hannan Street , Kalgoorlie , au

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Luggage storage
Fax/photocopying
Packed lunches
Kid meals
Coffee Shop on site
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Good food
Cons:
Cleanliness issues
Room renovation needed
Poor value for money

Categories

Cleanliness
5.9
Bathroom very unclean, carpet threadbare.
Service
8.9
Staff were warm and friendly.
Location
8.9
Location was good, very central.
Room Quality
6.4
Rooms need to be completely renovated and basic.
Amenities
6.9
Basic amenities with no breakfast available.
Value for Money
5.9
Poor value for money compared to other hotels.
Food and Beverage
8.4
Dining experience was exceptional.
Overall Experience
7.9
Mixed experience with significant concerns but some positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 04:48

Property Description

Historic Property in the Heart of the Goldfields

Wide Variety of Room Options
The Palace Hotel in Kalgoorlie offers a range of accommodation choices to suit every traveler's needs. From budget rooms to luxurious corporate suites, there is something for everyone. Whether you prefer a traditional hotel room or a spacious apartment, the hotel has you covered.

Dining Options for Every Taste
Indulge in delicious meals at the Irish Pub or savor dinner at The Balcony Bar and Restaurant. With options available 7 days a week, you'll never go hungry at The Palace Hotel. And don't forget to visit the Gold Bar for a relaxing drink with friends in a cozy atmosphere.

Home of the Historic Hoover Mirror
Experience a touch of history at The Palace Hotel with the iconic Hoover Mirror and poem. This exquisite mirror, gifted to the hotel by former President Herbert Hoover, adds a touch of grandeur to your stay. Immerse yourself in the charm and elegance of this historic gem.

Book your stay at The Palace Hotel and create unforgettable memories in Kalgoorlie, Western Australia.

Important information:

Please note that the restaurant is closed on some public holidays. For more information, please contact the property directly, using the contact details found on the booking confirmation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KGI

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.4
Based on 908 reviews
Cleanliness: 5.9
Service: 8.9
Location: 8.9
Room Quality: 6.4
Amenities: 6.9
Value for Money: 5.9
Food and Beverage: 8.4
Overall Experience: 7.9
R
Rory couple au
7
The Palace is value for money but some polite staff would help. Limited TV options and lots of noice from the downstairs
Pros:

The property was valued at for money and in a great location

Cons:

The reception when I arrived was very poor. The dining staff were excellent

2026-05-02 via Nuitee
W
Walsh solo_traveller au
10
Pros:

The room was dark at night, good for sleeping and the bed was so comfortable, l had an excellent sleep while there for 3 nights. The cleaning staff were excellent, cleaning our room every day .Our overall satisfaction was 10/10.

Cons:

The stairs were very steep but the person booking us in carried our heavy bags upstairs,very kindly.

2026-04-30 via Nuitee
M
Megan solo_traveller au
10
2026-04-27 via Nuitee
D
Dreda extended_group au
4
Very disappointed
Pros:

The verandah restaurant was pleasant and the food and service good. The Irish bar food was good. However, the suite we had was very disappointing, rather shabby, worn out furniture and lacking in facilities (had to wash dishes in bathroom sink next to the toilet). No dishwashing soap or cloth, limited crockery ie 1 each soup and breakfast bowl,(despite being booked for 3 people and with sleeping for 5), limited plates and oddments of cutlery. The bathroom door was VERY difficult to shut, you had to slam it and then struggle to open it again and there were no hand towels provided. The front windows had been seriously splintered a few days prior to our arrival, (bricks or heavy objects thrown at them) and they had not been replaced so that we felt quite vulnerable and kept the very scant curtains drawn all of the three nights stay. This meant the rooms were dark and gloomy with only poor lighting available) When we raised these and a few other small issues with staff, they were unable to move us to another suite or rooms as the hotel was full and non of the issues re towels etc were addressed. We were offered a small refund but nothing else changed. Therefore, the overall experience was very disappointing (we had stayed here previously and had enjoyed the accommodation) and it is now very unlikely we would return or recommend the hotel to others.

Cons:

See above

2026-04-21 via Nuitee
G
Gillian solo_traveller gb
8
2026-04-21 via Nuitee
L
Lynette extended_group au
10
The apartment was perfect for our stay, close to everything, very friendly staff
Pros:

The location was perfect, close to where I needed to be.
The staff were fantastic, especially Helene, she was so very helpful, this really made my family's stay so much easier.

Cons:

Ordered 2 x Caesar salads for dinner, was way too salty.
Ordered 2 x grilled fish another night and the fish was over cooked.
Bit of a shame

2026-04-14 via Nuitee
W
wayne couple au
8
Pros:

Location, food and service

2026-04-13 via Nuitee
M
Maureen couple au
10
Absolutely loved this hotel. We will be staying there again
Pros:

Beautiful heritage hotel. The location was perfect, right in the middle of town. The rooms were beautiful clean and comfortable. Definitely recommend a balcony room to sit and watch the world go by. You have the choice of 2 restaurants in the hotel. We only went to one of them but food and service were great.

2026-04-13 via Nuitee
V
Vicky couple au
10
We loved our stay here, nice rooms, great location and friendly staff 😁
Pros:

Great location, comfortable rooms

Cons:

Nothing

2026-04-07 via Nuitee
A
Anna family_with_children au
7
Pros:

Location excellent

Cons:

The party and Disci on Ssturday might too loud.

2026-04-06 via Nuitee
B
Bryn solo_traveller au
7
Nice
Cons:

Noisy aircon

2026-04-06 via Nuitee
K
Kim solo_traveller au
9
2026-04-06 via Nuitee
G
Geoff couple au
8
Lovely historic hotel with updated motel style rooms in the middle of town with great bar and restaurant
2026-03-30 via Nuitee
H
Hicks family_with_children au
9
2026-03-29 via Nuitee
S
Sam couple au
7
2026-03-25 via Nuitee
S
Sarah couple ch
7
2026-03-25 via Nuitee
J
Joseph family_with_children in
3
2026-03-24 via Nuitee
K
Kate solo_traveller au
8
Very good.
Pros:

Interesting history. Very old school grand lobby. Fun Irish pub downstairs.
Excellent balcony restaurant

Cons:

A bit noisy when guests leaving for early shifts.

2026-03-21 via Nuitee
M
Mike solo_traveller au
8
Another good stay at the Palace
Pros:

Perfect location for my needs

Cons:

Nothing, super easy and convenient

2026-03-20 via Nuitee
S
Scott solo_traveller au
3
2026-03-17 via Nuitee