New Orleans Hotel

Hotels
7.2 (756 reviews)
27 Buckingham Street , Arrowtown , nz

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Restaurant
Heating
Terrace
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean bedding
Cons:
Noisy environment
Dirty carpets
Basic room quality

Categories

Cleanliness
6.45
Several reviews mention dirty carpets and mould.
Service
7.95
Staff were generally friendly and helpful.
Location
8.45
Great location close to amenities and attractions.
Room Quality
6.45
Various complaints about noise and basic room conditions.
Amenities
6.95
Basic amenities, but some useful features like Netflix.
Value for Money
6.45
Several reviews indicated the price was high for the quality.
Food and Beverage
7.95
Positive remarks about the food quality and bar.
Overall Experience
6.95
Mixed feelings, encompassing both enjoyment and expectations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 00:18

Property Description

Historical Charm and Modern Comforts

New Orleans Hotel, established in 1866 and recently renovated, offers a unique blend of historical charm and modern comforts. Situated in the picturesque Arrowtown, this original country pub provides a cozy retreat for travelers.

Dining and Relaxation

Indulge in delectable New Zealand pub food at the on-site restaurant, open daily, and unwind at the bar. Whether by the crackling fire in winter or on the sunny balcony in summer, savor local cuisine and drinks with loved ones.

Comfortable Accommodation Options

Choose from a variety of rooms, including Double, Quadruple, and Superior rooms boasting scenic river and mountain views. Each room is well-equipped with modern amenities for a pleasant stay.

Ready to experience the charm of New Orleans Hotel? Book your stay now and create unforgettable memories in Arrowtown.

Important information:

Please note that there may be bar noise after 12:00 midnight on Friday and Saturday nights. On New Years Eve (31 December) there will be live music at the hotel which will also create noise until after 12:00 midnight.

Please note the restaurant hours may differ on some Public Holidays. For more information, please contact the property using the contact details found on the booking form.

Please note that there is a 2.95% charge when you pay with a credit card.

Please note - supplied credit card will be charged on the morning of arrival unless you request to pay on arrival.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: ZQN

Location

Guest Reviews

7.2
Based on 756 reviews
Cleanliness: 6.45
Service: 7.95
Location: 8.45
Room Quality: 6.45
Amenities: 6.95
Value for Money: 6.45
Food and Beverage: 7.95
Overall Experience: 6.95
B
Barbara • extended_group • au
7
2026-08-26 • via Nuitee
K
Kerryn • extended_group • au
9
Pros:

Good clean rooms. Basic but comfortable
Staff were friendly and accommodating, despite our late arrival.

2026-08-24 • via Nuitee
L
Lena • solo_traveller • nz
8
Place to stay
Pros:

Location, food, atmosphere and options of seating areas.

2026-08-21 • via Nuitee
S
Sebastian • solo_traveller • au
4
Pros:

Location

Cons:

How small and how much i had to pay

2026-08-21 • via Nuitee
S
Stacey • solo_traveller • au
8
Pros:

Rooms basic hotel style..but very clean amazing location, good food and great staff

2026-08-19 • via Nuitee
B
Brock • solo_traveller • nz
7
Pros:

cheap and cheerful
super handy location

Cons:

shower and bed other rooms on the other side preferable

2026-08-17 • via Nuitee
R
Rach New Zealand • solo_traveller • nz
9
2026-08-17 • via Nuitee
C
Chaiyakarn • extended_group • au
8
2026-08-16 • via Nuitee
F
Fiona • couple • nz
5
Comfortable
Pros:

Location

Cons:

No breakfast available in the morning

2026-08-16 • via Nuitee
D
David • couple • de
8
Pros:

Super Lage direkt an der Shoppingstraße, sehr leckeres Restaurant und gute Bar, sehr nettes Personal

Cons:

Das Bad war leider relativ kalt, keine Heizmöglichkeit dafür im Winter, für Paare mit 2 großen Koffern etwas klein aber machbar.

2026-08-15 • via Nuitee
N
Nathaniel • solo_traveller • nz
6
2026-08-14 • via Nuitee
P
Pamela • solo_traveller • nz
8
Pros:

The convenience of location and warm room.

Cons:

All was fine.

2026-08-07 • via Nuitee
N
Nicole • couple • au
8
2026-08-04 • via Nuitee
K
Katrina • solo_traveller • nz
7
Pros:

Location was fantastic 👌

Cons:

The bed was very uncomfortable and the chair in our room was broken.

2026-08-02 • via Nuitee
A
Almari • couple • nz
9
2026-07-24 • via Nuitee
B
berry • couple • nz
5
enjoyed the location
Pros:

central in arrowtown

Cons:

the bed rock hard

2026-07-23 • via Nuitee
M
Maia • solo_traveller • nz
9
2026-07-23 • via Nuitee
W
William • solo_traveller • nz
8
2026-07-23 • via Nuitee
S
Shanly • couple • nz
6
Nice enough but not anything special
Pros:

Central location

Cons:

Very dated room with tired facilities

2026-07-22 • via Nuitee
M
Marlene • couple • nz
8
Pros:

It was affordable , in the centre of arrowtown and ok for what we wanted.

Cons:

It was fine . We got what we paid for.

2026-07-21 • via Nuitee