New Orleans Hotel

Hotels
7.2 (647 reviews)
27 Buckingham Street , Arrowtown , nz

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Pets allowed
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
Packed lunches
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean bedding
Cons:
Noisy environment
Dirty carpets
Basic room quality

Categories

Cleanliness
6.45
Several reviews mention dirty carpets and mould.
Service
7.95
Staff were generally friendly and helpful.
Location
8.45
Great location close to amenities and attractions.
Room Quality
6.45
Various complaints about noise and basic room conditions.
Amenities
6.95
Basic amenities, but some useful features like Netflix.
Value for Money
6.45
Several reviews indicated the price was high for the quality.
Food and Beverage
7.95
Positive remarks about the food quality and bar.
Overall Experience
6.95
Mixed feelings, encompassing both enjoyment and expectations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 00:18

Property Description

Historical Charm and Modern Comforts

New Orleans Hotel, established in 1866 and recently renovated, offers a unique blend of historical charm and modern comforts. Situated in the picturesque Arrowtown, this original country pub provides a cozy retreat for travelers.

Dining and Relaxation

Indulge in delectable New Zealand pub food at the on-site restaurant, open daily, and unwind at the bar. Whether by the crackling fire in winter or on the sunny balcony in summer, savor local cuisine and drinks with loved ones.

Comfortable Accommodation Options

Choose from a variety of rooms, including Double, Quadruple, and Superior rooms boasting scenic river and mountain views. Each room is well-equipped with modern amenities for a pleasant stay.

Ready to experience the charm of New Orleans Hotel? Book your stay now and create unforgettable memories in Arrowtown.

Important information:

Please note that there may be bar noise after 12:00 midnight on Friday and Saturday nights. On New Years Eve (31 December) there will be live music at the hotel which will also create noise until after 12:00 midnight.

Please note the restaurant hours may differ on some Public Holidays. For more information, please contact the property using the contact details found on the booking form.

Please note that there is a 2.95% charge when you pay with a credit card.

Please note - supplied credit card will be charged on the morning of arrival unless you request to pay on arrival.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: ZQN

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for NZD 20 per person per stay when using an available cot.
    Children up to and including 0 years old stay for free when using an existing bed.
    People no matter the age stay for NZD 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.2
Based on 647 reviews
Cleanliness: 6.45
Service: 7.95
Location: 8.45
Room Quality: 6.45
Amenities: 6.95
Value for Money: 6.45
Food and Beverage: 7.95
Overall Experience: 6.95
P
Peter • couple • nz
5
2026-03-11 • via Nuitee
J
Joanna • couple • nz
8
Definitely stay again, thank you.
Pros:

Very comfortable stay in the best location in Arrowtown.

Cons:

Dated decor but this matches the good price.

2026-03-09 • via Nuitee
D
David • family_with_children • gb
7
Busy bar with rooms
Pros:

Location

Cons:

No staff available before 9am
Poor lighting in small room

2026-03-07 • via Nuitee
E
Elizabeth Anne Monique • couple • au
9
2026-03-06 • via Nuitee
J
Jos • couple • nl
9
Prima accommodatie op top locatie
Pros:

Geweldige ligging midden in historisch stadje
Parkeren op loopafstand

Cons:

NVT

2026-03-02 • via Nuitee
L
Loraine • couple • nz
8
A great place to stay. Perfect location and friendly staff
Pros:

The location was perfect as we went to millbrook for the Nz Open. Dinner was very good, we met up with a group of friends and each meal was delicious. The facilities had everything we needed.

Cons:

No soap in the bathroom

2026-03-01 • via Nuitee
R
Rachel • couple • au
6
Nothing fancy, not a hotel experience but does the job
Pros:

Very central location and does the job for a cheap night in arrowtown. Pub is a lovely place for a drink on the deck.

Cons:

Rooms are over the bins and storage of the pub so can be smelly and loud. Not sure which room is in the listing… but what we got was older and more run down.

2026-03-01 • via Nuitee
C
Callum • extended_group • au
10
2026-02-27 • via Nuitee
R
Rex Hampton • family_with_children • gb
9
Pros:

Great place.

Cons:

Needed some crockery and cutlery provided in the room for breakfast as none was provided at the hotel.

2026-02-26 • via Nuitee
Q
Qi • couple • cn
6
OK
Pros:

OK

Cons:

OK

2026-02-23 • via Nuitee
L
Lorraine • family_with_children • au
7
Pros:

Right in the heart of . Rooms are above a pub but no unsettling loud noise coming from pub. Although, my room was above a noisy little back street right next to the very popular ice-cream shop. All noise was down to a minimum by 10pm which was pretty good.

Cons:

Read above, covered both good and not so good.

2026-02-23 • via Nuitee
C
Colette • family_with_children • gb
9
Pros:

Staff & location

Cons:

N/A

2026-02-22 • via Nuitee
M
Maria • family_with_children • nz
10
Pros:

Great location, easy to get to the all day free parking by using the back entrance. Beds were super compfy

2026-02-13 • via Nuitee
V
Vontunzelman • family_with_children • nz
7
Pros:

Nice ,warm ,comfy Easy access to everywhere

Cons:

Breakfast wasn't available to layer in the morning

2026-02-13 • via Nuitee
D
Dagmara • family_with_children • pl
3
Pros:

Lokalizacja

Cons:

Pokój ciemny i ogólnie nie posprzątany. Kompletny brak miejsca gdzie można trzymać ubrania. Nie ma szafy, ani jednego wieszaka - kompletnie nic. Wszystko stare i zdezelowane. Meble jak ze śmietnika. Zdecydowanie nie polecam.

2026-02-10 • via Nuitee
K
Kit • family_with_children • dk
4
Pros:

Rent sengetøj tøj. Vandtryk i brusekabine.

Cons:

Meget meget slidt, små rum, billederne er misvisende. Aircondition på værelset lugter grim, tror ikke de er blevet renset nogensinde. Sengen virker også outdatet.

2026-02-10 • via Nuitee
A
Annamaria • couple • au
7
I would stay here again
Pros:

Excellent location, value for money

Cons:

Doors need to be oiled, a little squeaky.

2026-02-10 • via Nuitee
C
Christy • extended_group • ph
8
2026-02-09 • via Nuitee
S
Sylvia • family_with_children • au
9
Pros:

Good value, centre of main street, great food.

Cons:

Lack of privacy, a net curtain would be good

2026-02-08 • via Nuitee
T
Teresa • family_with_children • de
9
Gutes Hotel mit besondere Atmosphäre
Pros:

Der Stil des Hotels passte gut zu der Geschichte und war für mich außergewöhnlich.

2026-02-08 • via Nuitee