New Orleans Hotel

Hotels
7.2 (647 reviews)
27 Buckingham Street , Arrowtown , nz

listing image 1
Show all photos
Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Pets allowed
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
Packed lunches
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean bedding
Cons:
Noisy environment
Dirty carpets
Basic room quality

Categories

Cleanliness
6.45
Several reviews mention dirty carpets and mould.
Service
7.95
Staff were generally friendly and helpful.
Location
8.45
Great location close to amenities and attractions.
Room Quality
6.45
Various complaints about noise and basic room conditions.
Amenities
6.95
Basic amenities, but some useful features like Netflix.
Value for Money
6.45
Several reviews indicated the price was high for the quality.
Food and Beverage
7.95
Positive remarks about the food quality and bar.
Overall Experience
6.95
Mixed feelings, encompassing both enjoyment and expectations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 00:18

Property Description

Historical Charm and Modern Comforts

New Orleans Hotel, established in 1866 and recently renovated, offers a unique blend of historical charm and modern comforts. Situated in the picturesque Arrowtown, this original country pub provides a cozy retreat for travelers.

Dining and Relaxation

Indulge in delectable New Zealand pub food at the on-site restaurant, open daily, and unwind at the bar. Whether by the crackling fire in winter or on the sunny balcony in summer, savor local cuisine and drinks with loved ones.

Comfortable Accommodation Options

Choose from a variety of rooms, including Double, Quadruple, and Superior rooms boasting scenic river and mountain views. Each room is well-equipped with modern amenities for a pleasant stay.

Ready to experience the charm of New Orleans Hotel? Book your stay now and create unforgettable memories in Arrowtown.

Important information:

Please note that there may be bar noise after 12:00 midnight on Friday and Saturday nights. On New Years Eve (31 December) there will be live music at the hotel which will also create noise until after 12:00 midnight.

Please note the restaurant hours may differ on some Public Holidays. For more information, please contact the property using the contact details found on the booking form.

Please note that there is a 2.95% charge when you pay with a credit card.

Please note - supplied credit card will be charged on the morning of arrival unless you request to pay on arrival.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: ZQN

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for NZD 20 per person per stay when using an available cot.
    Children up to and including 0 years old stay for free when using an existing bed.
    People no matter the age stay for NZD 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.2
Based on 647 reviews
Cleanliness: 6.45
Service: 7.95
Location: 8.45
Room Quality: 6.45
Amenities: 6.95
Value for Money: 6.45
Food and Beverage: 7.95
Overall Experience: 6.95
M
Maria • family_with_children • nz
10
Pros:

Great location, easy to get to the all day free parking by using the back entrance. Beds were super compfy

2026-02-13 • via Nuitee
V
Vontunzelman • family_with_children • nz
7
Pros:

Nice ,warm ,comfy Easy access to everywhere

Cons:

Breakfast wasn't available to layer in the morning

2026-02-13 • via Nuitee
A
Annamaria • couple • au
7
I would stay here again
Pros:

Excellent location, value for money

Cons:

Doors need to be oiled, a little squeaky.

2026-02-10 • via Nuitee
D
Dagmara • family_with_children • pl
3
Pros:

Lokalizacja

Cons:

Pokój ciemny i ogólnie nie posprzątany. Kompletny brak miejsca gdzie można trzymać ubrania. Nie ma szafy, ani jednego wieszaka - kompletnie nic. Wszystko stare i zdezelowane. Meble jak ze śmietnika. Zdecydowanie nie polecam.

2026-02-10 • via Nuitee
K
Kit • family_with_children • dk
4
Pros:

Rent sengetøj tøj. Vandtryk i brusekabine.

Cons:

Meget meget slidt, små rum, billederne er misvisende. Aircondition på værelset lugter grim, tror ikke de er blevet renset nogensinde. Sengen virker også outdatet.

2026-02-10 • via Nuitee
C
Christy • extended_group • ph
8
2026-02-09 • via Nuitee
S
Sylvia • family_with_children • au
9
Pros:

Good value, centre of main street, great food.

Cons:

Lack of privacy, a net curtain would be good

2026-02-08 • via Nuitee
T
Teresa • family_with_children • de
9
Gutes Hotel mit besondere Atmosphäre
Pros:

Der Stil des Hotels passte gut zu der Geschichte und war für mich außergewöhnlich.

2026-02-08 • via Nuitee
H
Hera • family_with_children • nz
9
Perfect location!
Pros:

Great place to overnight, comfortable spacious room, food from the bar excellent🤌

2026-01-28 • via Nuitee
Z
Zane • couple • au
9
Beautiful location and clean hotel; however, hard to find a park.
Pros:

My partner and I stayed at this hotel back in 2023 and it was just as amazing as before. The hotel is in a perfect location, with a short 30 second walk to the restaurant. The room, while small, was clean with views out to the street below. There was no noise level from the restaurant that could be heard from the room, only the distant air raid siren of the fire station nearby calling volunteers to action. Wifi at this hotel is great, much better than most high end hotels, and the addition of a sky box connected to the tv allowed us to watch anything we would like.

Cons:

I wish the hotel would designate some parking in the public carpark for hotel guests. My partner and I had to drive around for about 10 minutes trying to find a park, before driving to near the bowls club and walking back to the hotel and moving the car after dinner. The township is becoming too busy with tourists for guests to try and compete in parking their car.

2026-01-27 • via Nuitee
A
Alexandra • couple • au
6
Probs wouldn’t stay again
Pros:

The location was great and the club food was awesome

Cons:

It wasn’t very clean and there was no room service/daily cleaning

2026-01-27 • via Nuitee
K
Kate • couple • nz
3
Fine but needs to be updated.
Pros:

Location

Cons:

Room was old and needs updating, pillows need replacing, coffee pod machine would be great. Very loud lots of street noise.

2026-01-25 • via Nuitee
L
Laura • couple • nl
9
Great place to stay in historical Arrowtown, near Queenstown
Pros:

Nice, spacious room, clean, comfy bed, good internet connection, thee/coffee, free parking, restaurant.

Cons:

Everything was fine

2026-01-25 • via Nuitee
C
Celia • couple • nz
5
Very convenient but dated
Pros:

Great location and shower

Cons:

The windows were grubby side tables were old needed an upgrade and an assortment of coat hangers showing as there was no wardrobe. The whole room needed a complete upgrade.

2026-01-22 • via Nuitee
M
Marie-Christine • family_with_children • nc
8
2026-01-20 • via Nuitee
K
Kathryn • extended_group • nz
6
2026-01-19 • via Nuitee
E
Eliza • family_with_children • au
10
Pros:

Very nice room and location

Cons:

No parking

2026-01-19 • via Nuitee
W
Wendy • family_with_children • au
5
2026-01-19 • via Nuitee
W
Wieke • couple • nz
7
Room average, comfortable bed,, great location
Pros:

Centre of Arrowtown, restaurant facilities

Cons:

Bit outdated room facilities

2026-01-19 • via Nuitee
Y
Yu hsuan • extended_group • tw
6
Pros:

位置

2026-01-19 • via Nuitee