The Shamrock Hotel

Hotels
8.2 (1197 reviews)
604 Ruthven Street , Toowoomba , au

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Facilities for disabled guests
Wheelchair accessible
Coffee Shop on site
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Comfortable bedding
Great location
Cons:
Renovation-related issues
Limited dining options

Categories

Cleanliness
8.09
Clean and tidy reviews overall, though some mentions of renovation impacting first impressions.
Service
8.56
Staff were lovely and accommodating during renovations.
Location
8.6
Great location near town, but difficult to find due to renovations.
Room Quality
8.55
Lovely renovated rooms that provide comfort and good amenities.
Amenities
7.58
No meals available on site currently due to renovations.
Value for Money
8.54
Good value for the quality received, especially with the renovated rooms.
Food and Beverage
7.09
Limited food options during renovation, impacting overall experience.
Overall Experience
8.56
Positive experiences reported, looking forward to full renovations being completed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 18:48

Property Description

Welcome to The Shamrock Hotel in Toowoomba!

Convenient Location: Situated just minutes away from The Empire Theatres and Grand Central Shopping Centre, and a short drive from the University of Southern Queensland, our hotel offers the perfect location for both leisure and business travelers.

Comfortable Rooms: Relax in our air-conditioned rooms equipped with modern amenities such as a TV, kettle, and private bathroom. Stay connected with our complimentary WiFi during your stay.

On-Site Dining and Entertainment: Indulge in delicious meals at our on-site restaurant or have a fun time playing billiards with your companions.

Ready to experience a delightful stay in Toowoomba? Book your room at The Shamrock Hotel now!

Important information:

Please note that there is a 4% charge when you pay with an American Express credit card.

Upon arrival a $100 deposit is required.

Check-in and check-out hours:
Check-out: 10:30 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.2
Based on 1197 reviews
Cleanliness: 8.09
Service: 8.56
Location: 8.6
Room Quality: 8.55
Amenities: 7.58
Value for Money: 8.54
Food and Beverage: 7.09
Overall Experience: 8.56
A
Adrian • couple • au
8
2026-03-14 • via Nuitee
T
Tahlya • couple • au
7
2026-03-12 • via Nuitee
S
Sharna • couple • au
8
2026-03-12 • via Nuitee
N
Nya • extended_group • au
10
Would stay again
Pros:

Clean, Nice Staff, Good Environment.

2026-03-11 • via Nuitee
K
Karen • solo_traveller • au
5
Very friendly staff , room was nice huge Tv kept Turning off, bathroom not cleaned and renovating main building was disa
Pros:

Close to town

Cons:

Building under going renovations not mentioned on web site No bistro bar or gaming venue as advertised.
Very noisy and bathroom not cleaned after previous person. Tv kept turning off . Disappointed

2026-03-11 • via Nuitee
S
Shaynee • couple • au
10
2026-03-11 • via Nuitee
N
Nimala Muditha Navaratne • couple • au
9
2026-03-10 • via Nuitee
M
McLaughlin • couple • au
10
2026-03-09 • via Nuitee
N
Norma • couple • au
8
Rooms were comfy bed was excellent and staff were extremely helpful
Pros:

we found the room to be very good, We were a little disappointed that we had not been told that they were doing renovations and that the hotel section was not open. and therefore meals were not available the staff for the motel were exceptional and could not do enough for us

Cons:

advised of closure of the hotel area

2026-03-09 • via Nuitee
P
patience • couple • au
10
overall it was really great!
Pros:

i like the position in town

Cons:

i didn’t like that the road was being redone and all of the redirecting as it wasn’t made clear

2026-03-07 • via Nuitee
A
A Garth • solo_traveller • au
7
2026-03-02 • via Nuitee
S
Sergio • family_with_children • au
8
2026-03-01 • via Nuitee
L
Leong • solo_traveller • au
8
Pros:

Love the location

Cons:

Under renovation

2026-03-01 • via Nuitee
M
Mitchell • couple • au
10
2026-02-27 • via Nuitee
A
April • extended_group • au
10
2026-02-26 • via Nuitee
B
baulch • couple • au
7
amazing
Pros:

all good

Cons:

no parking

2026-02-26 • via Nuitee
P
Peter Keenan • couple • au
5
Wait until all renovations are completed before staying here
Pros:

Room was clean, modern and the size was ok. Bed comfy. Location was in town close to restaurants

Cons:

Hotel under major renovations and so there was not restaurant facilities including no breakfast. All meals had to be off site but I feel that will be remedied after the renovation. The TV in my room kept on shutting off and took time to come back on only to shut off again. Staff were unable to rectify the situation.
I think that given the Renos and lack of facilities the price they charged was way to high.

2026-02-25 • via Nuitee
M
Mark • couple • au
8
2026-02-25 • via Nuitee
J
John • couple • au
10
2026-02-25 • via Nuitee
A
Andy • solo_traveller • au
8
Was better than I was expecting, good value for money
Pros:

Rooms look like they have been recently refurbished, very modern and clean.

Cons:

wi-fi was not great, very weak signal and very slow

2026-02-24 • via Nuitee