The Deck Quarters

loved the old style of property. For an unknown reason did not get the apartment I had paid for and the one given to us had not been properly cleaned.

Nice place in great location.

Overall good but give a bit more attention to cleaning bathroom.

Property was as per the photo's, communication was great, arrived an hour earlier than expected and asked if we could check in early and we could which was great. Location is great, right on the main street, close to pubs and shops.

I booked the accommodation early in the week and was disappointed when at 8.26pm the night before, when they advised me that they had double booked and I would receive a full refund. This was very disappointing as I am not able to cancel within the 24 hour, but it appears that they can.
I am still waiting the refund.

Great central location within walking distance to pubs and cafes. The best bed I’ve slept in apart from my own. The shower was fantastic and the bathroom was nice and clean. The only negatives were that we had to re-tune the TV and there was some pealing paint and spider webs scattered around the walls.

The property was clean and comfortable.
It had all the amenities one could want.
The location was excellent being in the heart of Mansfield
I would book here again.

Second time staying at this lovely hotel. The only downside to the suite was no social sitting area in the room for everyone, although there is a common room downstairs which is nice and comfortable.

Unique and comfortable.
Didn't like only two towels for two adults for a three night stay.

Was there for business
The place I stayed at had a very grand feeling. Nice and quiet with very warmth feeling as you walk in.

Good location and big bathtub.
The design of the room was so nice.

However,I was worried about the dirt in the bath and the dirt on the cup.
so I washed them myself.

Other than that it was very good.

Fantastic boutique hotel. Clean and quite in a central area of Manfield. Unique loft style with bedroom upstairs and self contained kitchen downstairs fulfilling all our needs.

An absolutely delightful and fuss-free stay in a beautiful room.
From the entrance with it's stunning stairway up to my room 'Boudoir', it was oozing with period style and class.

Wonderfully comfortable, warm and cozy despite the dropping temperatures outside, with everything you could possibly need within a short walk.

This place is cut from a different cloth and I'll most certainly be back to stay again.

Not a great experience. We found dirty surface that had not been cleaned for a long time. No heater in bathroom. Light in bedroom didnt work. The worse thing was the most disgusting sewerage smell. Rang owner sent son in-law to check it out. Who couldn’t believe how bad it was The owner couldn’t be bothered to ring us back to see how we were. Not happy!! Room very small nowhere to put your cases and very steep and narrow staircase. Linen in the bathroom not all replaced, not good enough.

Lovely boutique accommodation in the heart of Mansfield. Central to everything, yet quiet. Great restoration/ transformation of old bank building. Very elegant and tastefully decorated rooms. We had a refreshing spa bath in our room. Well stocked bar fridge if you needed that. Complimentary pod coffee. Air conditioning. Very comfortable king bed.
Easy to deal with management.
Thoroughly recommend.

In September 2022, my husband booked and paid by credit card for 2 rooms for November 2022

When we arrived at the rooms in November, I was asked to pay and did as I assumed that our previous payment had not been processed. However, upon checking our credit card statement, I discovered we had paid in September and paid again for the same booking in November.

I phoned the owner, Susan, who said she would look into it. Over the next few months, I have sent multiple emails with attached evidence and called several times. She has not responded. I am now lodging a complaint with the relevant government department. I advise all guests to be very wary

Very exclusive

We were disappointed that when we asked for a credit fron THE DECK as my wife came down with Covid, we have not heard from them. We have always booked through Expedia as you have the cancellation option, not with THE DECK, we have stayed their numerous times, motel next time.

A lovely boutique property to stay in the heart of Mansfield. Beautifully appointed Sue was extremely accomodating.

No email received 24 hours before stay, as stated,and only got door code 1 hour before arrival? No contact phone with owner.