Hai Yen Family Hotel

Hotels
7 (50 reviews)
132 Nguyễn Đình Chiểu, P.Hàm Tiến, TP.Phan Thiết, , Mui Ne , VN

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Room service
Terrace
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Review Highlights

Pros:
Close to the beach
Helpful/front-desk staff
Clean, large warm pool
Convenient location near center/transport
Cons:
Rooms old and dirty (dead cockroach reported)
Bathroom/hallway lighting issues, dark corridors
Air conditioning not cooling well
Housekeeping not very thorough

Categories

Cleanliness
4
Negative: reviewer reports rooms very dirty, dead cockroach in hotel slippers, dim/broken bathroom lighting and generally dark, unlit hallways; housekeeping not thorough.
Service
8.5
Positive front desk service: staff at reception give very good advice and assistance; however housekeeping was noted as not very enthusiastic.
Location
9
Positive: very close to the beach and convenient access to center/transport; direct path to the beach noted.
Room Quality
4.5
Negative: rooms described as old and worn, issues with AC not cooling and dim lighting contributing to an uninviting room condition.
Amenities
9
Positive: large, clean pool with warm water and pleasant grounds (trees), pool was enjoyable due to few guests during stay.
Value for Money
7
Standard quality for this hotel tier.
Food and Beverage
7
Standard quality for this hotel tier.
Overall Experience
7
Mixed: strong location, front desk and amenities but significant cleanliness and room-quality issues lead to a middling overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-16 12:01

Property Description

Luxurious Beachfront Location

Convenient Amenities
Hai Yen Hotel offers comfortable rooms with en suite bathrooms, cable TV, and air conditioning. Enjoy the fresh sea breeze through large windows and private balconies in each room. Guests can also take advantage of car and bicycle rental services to explore the nearby attractions easily.

Relaxing Outdoor Pool and Dining
Unwind by the large outdoor swimming pool after a day of sightseeing at the Red and White Sand Dunes. Indulge in delicious meals at the hotel's restaurant or connect with loved ones using the complimentary Wi-Fi throughout the property.

Experience a tranquil stay at Hai Yen Hotel and make lasting memories by booking your stay today.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SGN

Location

Guest Reviews

7
Based on 50 reviews
Cleanliness: 4
Service: 8.5
Location: 9
Room Quality: 4.5
Amenities: 9
Value for Money: 7
Food and Beverage: 7
Overall Experience: 7
B
Ben • couple • nz
6
2026-08-04 • via Nuitee
N
Nam • family_with_children • vn
10
2026-07-12 • via Nuitee
C
Chuong • solo_traveller • vn
5
2026-07-07 • via Nuitee
H
Hải • family_with_children • vn
10
Pros:

Sát biển

2026-06-24 • via Nuitee
T
Trangg • couple • vn
6
Pros:

Kiểu nhân viên tư vấn phục vụ rất tốt ở quầy lễ tân , và cũng gần trung tâm dễ lấy xe và dễ đi , có hồ bơi sạch sẽ và rộng lắm nước ấm nữa . Đợt mình đi hơi vắng người nên bơi rất đã , trong ks còn trồng thêm cây mận nữa .. Có hướng đi ra biển nữa rất tiện

Cons:

Là về phòng hơi cũ và rất dơ hix , có con gián chết trong những đôi dép ks haiz , và phòng tắm thì hơi hư đèn cứ mờ mờ rất u ám đáng sợ .. nguyên dãy hành lang đa phần sẽ k bật đèn , nên trông rất tối và cũ kỹ .. Máy lạnh kh lạnh lắm , nói chung nên nghỉ theo giờ r xong v thui á .. Với nhân viên dọn dẹp không nhiệt tình lắm , ks cần cải thiện để tốt đẹp hơn 1 chút cho khách du lịch tới

2026-04-22 • via Nuitee
N
Nguyễn Thị Mỹ • couple • vn
10
2026-04-22 • via Nuitee
H
Huỳnh • family_with_children • vn
9
Chuẩn
Pros:

O

Cons:

Ok

2026-02-28 • via Nuitee
L
Lợi • family_with_children • vn
9
2025-09-02 • via Nuitee
Q
Quốc Triệu • family_with_children • vn
7
2025-08-21 • via Nuitee
L
Lâm • family_with_children • vn
7
Bãi biển hơi dơ ko liên quan đến hotel
Pros:

Sát biển

Cons:

Tối mở đèn sân cho đẹp tí

2025-08-06 • via Nuitee
• family_with_children • vn
7
2025-08-04 • via Nuitee
• extended_group • vn
5
Cons:

Nước không nóng, cống ngập

2025-07-30 • via Nuitee
T
Tran • family_with_children • vn
10
2025-07-20 • via Nuitee
P
Phong • solo traveller • vn
5
Passable
Pros:

Swinging pool good.

Cons:

No beach to swim.

2025-06-10 • via Nuitee
C
Cecilie • with friends • dk
4
Disappointing
Pros:

No Beach at all, shower didn’t work, door could not close, pool had algae and had not been clean for very long.
The place is fine for a short time

2025-03-31 • via Nuitee
M
Margaret • family with young children • ph
8
Very good
Pros:

Best bed in Vietnam! Very comfortable

Cons:

The pool area needs maintenance...only 2 sunbeds and one mattress! It's a shame because pool area could be beautiful.

2025-01-20 • via Nuitee
D
Derek • with friends • au
9
only one thing missing
Cons:

Hot water apparently fed via solar but we didn't have any.

otherwise, a great location and beautiful pool.

would stay again for sure

2024-12-18 • via Nuitee
L
Lam • solo traveller • vn
8
Very good
2024-12-07 • via Nuitee
V
Van • family with young children • vn
10
Exceptional
Pros:

Friendly staff. Clean facility. Access to beach. And REALLY affordable

2024-10-14 • via Nuitee
D
Do • family with young children • vn
6
Pleasant
Pros:

The nice staffs

Cons:

The room is too small

2024-06-18 • via Nuitee