Ruby Star Hotel- Near Bến Thành Market

Hotels
7.3 (112 reviews)
43 Trương Định , Ho Chi Minh City , vn

Facilities

Non-smoking rooms
Air conditioning
Room service
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Hand sanitizer in guest room and key areas
Cashless payment available
Guests can opt-out any cleaning services during stay
Shared stationery like menus, pens are removed
See all facilities

Review Highlights

Pros:
Friendly staff
Clean accommodations
Good value for money
Close to attractions
Cons:
No windows in some rooms
Breakfast could be better
Amenities could be improved

Categories

Cleanliness
7.63
The hotel was reported to be clean and everything was working.
Service
8.1
Really friendly staff and helpful.
Location
8.14
Perfect location close to tourist destinations.
Room Quality
6.59
Some rooms lack windows, affecting overall quality.
Amenities
6.62
Basic amenities were provided but could be improved.
Value for Money
8.08
Very good value for the price in a central location.
Food and Beverage
6.13
Breakfast was mentioned to be below average.
Overall Experience
7.1
A satisfactory stay with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 20:08

Property Description

Convenient Location
Located near top attractions like War Remnants Museum and Reunification Palace. Ben Thanh Street Food Market is also within walking distance.

Comfortable Accommodation
Modern rooms equipped with air conditioning, safety deposit box, and flat-screen TV. Room service available for guests' convenience.

Nearby Attractions
Explore Diamond Plaza, Tao Dan Park, and Ho Chi Minh City Museum. Easily accessible from Tan Son Nhat International Airport.

Book now and experience the best of Ho Chi Minh City at Ruby Star Hotel.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: SGN

Location

Guest Reviews

7.3
Based on 112 reviews
Cleanliness: 7.63
Service: 8.1
Location: 8.14
Room Quality: 6.59
Amenities: 6.62
Value for Money: 8.08
Food and Beverage: 6.13
Overall Experience: 7.1
Z
ZHANMIN solo_traveller us
1
2026-03-19 via Nuitee
T
Ted solo_traveller vn
7
2026-03-09 via Nuitee
J
james solo_traveller gb
1
this hotel is a disgrace and should not be listed
Pros:

poor

Cons:

you had to eat breakfast in the kitchen you had to ask them to clean the tables they could not fry an egg coffee was like
dirty dish water they would not accept Vietnam cash for payment and insisted i pay with credit card which was charged
twice .It was a scam when i challenged the double payment they said they could not credit the double payment back to my credit card, they are running a scam, booking .com needs to distance themself from this this fraud

2026-03-04 via Nuitee
J
Jonas solo_traveller se
3
Fawlty towers utan basil
Pros:

Läget var bra. Parken som ligger precis utanför boendet gjorde det bekvämt att promenera på morgonen

Cons:

Att man säljer mat precis utanför entren ibland fick man säga till folk att flytta sig för att man skulle kunna ta sig ut ifrån hotellet. Senare på dagen dukade man upp ett stort bod i receptionen där personalen satt och åt.

2026-03-04 via Nuitee
A
Andrea solo_traveller id
1
Can't comment, didn't stay.
Pros:

Recieved a message from them on the morning I was due to arrive stating that my room wasnt available. Appears to be on ongoing occurrence between vietnamese hotels. Other travellers are also complaing of the same experience. Its disguisting and bookings.com need to address it, issue a fine if you need to. Extremely unfair to travellers who have just stepped of a plane. Being told you need to find somewhere else to stay after a long plane flight is unacceptable

Cons:

They need to commit to there booking requirements

2026-03-04 via Nuitee
H
Hong Huyen extended_group de
10
8/10, sẽ quay lại nhiều lần
Pros:

Khách sạn gần trung tâm, giá cả hợp lý , sạch sẽ

Cons:

Tivi không dùng được

2026-03-01 via Nuitee
N
Naku couple mn
6
2026-02-25 via Nuitee
Q
Que Phat couple ch
5
Pros:

Es geht.

Cons:

Frühstück war schlecht......

2025-08-27 via Nuitee
T
Trung couple vn
9
2025-08-16 via Nuitee
G
GERASIMOV couple ru
4
2025-08-11 via Nuitee
H
Hilary solo_traveller gb
8
Friendly, clean, Good value
Pros:

Really friendly staff and helpful. Everything clean and working. Breakfast was lovely high quality beef noodle soup or eggs. Close to park / independence palace and easy walk to several tourist destinations. Kettle and drinking water in room when you arrive was a nice touch.

Cons:

Considering it's a super deluxe room, a window would be nice. However, maybe I should have selected a different room.

2025-08-09 via Nuitee
couple us
9
Pros:

Cheap and the staff was grear

Cons:

No windows

2025-07-31 via Nuitee
A
Anh Tuan solo_traveller vn
10
Pros:

Phòng ổn, với mức giá như vậy ở trung tâm thì quá rẻ.

Cons:

Đồ ăn sáng bao gồm trong giá phòng cũng bình thường, nếu có thể thì ra ngoài ăn ngon hơn nhiều. Buổi trưa có quầy đồ ăn của khách sạn ở trước cửa, trông hơi xập xệ nhưng không ảnh hưởng gì đến mình nên không sao.

2025-07-26 via Nuitee
J
John solo traveller vn
8
Very good value, plus a simple but good breakfast.
Pros:

The location was perfect for my needs. I walked 3 minutes to my appointment.

2025-07-09 via Nuitee
P
Phyu young couple vn
10
Exceptional
2025-06-19 via Nuitee
K
Kevin family with young children au
7
Loved the location, was in the middle of everything. Staff were the best
Pros:

Staff were friendly. Helped us with our key when it broke and didn't charge us. Gave us a spare room that that night no charge either. Superb staff service. Locations in the centre of everything. 15 minute walk to popular foods / markets in either direction

Cons:

Using a key to the door. Broke the key.

2025-05-25 via Nuitee
P
Pawel young couple gb
7
great location
Pros:

the hotel had a lift and parking for a scooter. good price to quality, great location

Cons:

very little choice of breakfast

2025-05-06 via Nuitee
M
Mariia solo traveller ru
7
Totally worth the money.
Pros:

The services provided correspond to the description and photos on the website. The room was clean and comfortable. There were no problems. Overall, I liked the breakfast, a large and filling portion, but the coffee was very sweet. The location is great, only 6 minutes from the Russian Embassy.

2025-04-14 via Nuitee
H
Hani solo traveller ir
10
Exceptional
2025-04-13 via Nuitee
R
Resie group kh
7
Good
2025-04-04 via Nuitee