Ruby Star Hotel- Near Bến Thành Market

Hotels
7.3 (129 reviews)
43 Trương Định , Ho Chi Minh City , vn

Facilities

Parking
Non-smoking rooms
Air conditioning
Room service
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Hand sanitizer in guest room and key areas
Cashless payment available
Guests can opt-out any cleaning services during stay
See all facilities

Review Highlights

Pros:
Friendly staff
Clean accommodations
Good value for money
Close to attractions
Cons:
No windows in some rooms
Breakfast could be better
Amenities could be improved

Categories

Cleanliness
7.63
The hotel was reported to be clean and everything was working.
Service
8.1
Really friendly staff and helpful.
Location
8.14
Perfect location close to tourist destinations.
Room Quality
6.59
Some rooms lack windows, affecting overall quality.
Amenities
6.62
Basic amenities were provided but could be improved.
Value for Money
8.08
Very good value for the price in a central location.
Food and Beverage
6.13
Breakfast was mentioned to be below average.
Overall Experience
7.1
A satisfactory stay with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 20:08

Property Description

Convenient Location
Located near top attractions like War Remnants Museum and Reunification Palace. Ben Thanh Street Food Market is also within walking distance.

Comfortable Accommodation
Modern rooms equipped with air conditioning, safety deposit box, and flat-screen TV. Room service available for guests' convenience.

Nearby Attractions
Explore Diamond Plaza, Tao Dan Park, and Ho Chi Minh City Museum. Easily accessible from Tan Son Nhat International Airport.

Book now and experience the best of Ho Chi Minh City at Ruby Star Hotel.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: SGN

Location

Guest Reviews

7.3
Based on 129 reviews
Cleanliness: 7.63
Service: 8.1
Location: 8.14
Room Quality: 6.59
Amenities: 6.62
Value for Money: 8.08
Food and Beverage: 6.13
Overall Experience: 7.1
P
PISARA family_with_children th
7
2026-04-21 via Nuitee
O
Ori solo_traveller il
10
2026-04-18 via Nuitee
N
Nguyen couple us
7
Vui vẻ
Pros:

Ok

Cons:

Ok

2026-04-12 via Nuitee
T
Talia couple us
9
2026-04-09 via Nuitee
B
Boonjirathon couple th
10
Beautiful stay!
Pros:

I just visited Ruby Star Hotel for the first time. The staff at this hotel ( Mr. Duoc ) were excellent, incredibly welcoming and helpful throughout our stay. The rooms were immaculate and very comfortable, quiet. I loved the convenient location close to the city also you can sightseeing walk around. I would love to visit again. Would very highly recommend. Thanks a lot :-)

2026-04-06 via Nuitee
C
CHUNLIANG solo_traveller vn
8
Pros:

簡單的越式早餐(湯粉)或者越南麵包加煎蛋,性價比高.

Cons:

入住要求高樓層安靜的房間,所以給了702房,但打開門,床鋪一片凌亂還未整理,和櫃檯反映後,改成了103房. 但隔天一大早都聽到樓下員工聊天工作的聲音,相當吵雜令人無法繼續入眠,建議應該要降低音量,或者怕吵的客人要給更高樓層的房間才好

2026-03-30 via Nuitee
A
Arlene extended_group kh
1
DISAAPOINTMENT
Pros:

nothing...wont recommend

Cons:

refer to my answers on top

2026-03-30 via Nuitee
M
Michał couple pl
3
Cons:

Breakfast was 3 egg and bagiete. A lot of ants i room.

2026-03-28 via Nuitee
V
Vy Khanh couple ca
2
2026-03-25 via Nuitee
M
Mong young couple tw
7
2026-03-24 via Nuitee
Z
ZHANMIN solo_traveller us
1
2026-03-19 via Nuitee
T
Ted solo_traveller vn
7
2026-03-09 via Nuitee
A
Andrea solo_traveller id
1
Can't comment, didn't stay.
Pros:

Recieved a message from them on the morning I was due to arrive stating that my room wasnt available. Appears to be on ongoing occurrence between vietnamese hotels. Other travellers are also complaing of the same experience. Its disguisting and bookings.com need to address it, issue a fine if you need to. Extremely unfair to travellers who have just stepped of a plane. Being told you need to find somewhere else to stay after a long plane flight is unacceptable

Cons:

They need to commit to there booking requirements

2026-03-04 via Nuitee
J
james solo_traveller gb
1
this hotel is a disgrace and should not be listed
Pros:

poor

Cons:

you had to eat breakfast in the kitchen you had to ask them to clean the tables they could not fry an egg coffee was like
dirty dish water they would not accept Vietnam cash for payment and insisted i pay with credit card which was charged
twice .It was a scam when i challenged the double payment they said they could not credit the double payment back to my credit card, they are running a scam, booking .com needs to distance themself from this this fraud

2026-03-04 via Nuitee
J
Jonas solo_traveller se
3
Fawlty towers utan basil
Pros:

Läget var bra. Parken som ligger precis utanför boendet gjorde det bekvämt att promenera på morgonen

Cons:

Att man säljer mat precis utanför entren ibland fick man säga till folk att flytta sig för att man skulle kunna ta sig ut ifrån hotellet. Senare på dagen dukade man upp ett stort bod i receptionen där personalen satt och åt.

2026-03-04 via Nuitee
H
Hong Huyen extended_group de
10
8/10, sẽ quay lại nhiều lần
Pros:

Khách sạn gần trung tâm, giá cả hợp lý , sạch sẽ

Cons:

Tivi không dùng được

2026-03-01 via Nuitee
N
Naku couple mn
6
2026-02-25 via Nuitee
Q
Que Phat couple ch
5
Pros:

Es geht.

Cons:

Frühstück war schlecht......

2025-08-27 via Nuitee
T
Trung couple vn
9
2025-08-16 via Nuitee
G
GERASIMOV couple ru
4
2025-08-11 via Nuitee