Soll Marina Hotel Serpong

Hotels
7.9 (112 reviews)
Jl. Raya Serpong No.KM, RW.7, Pakualam, Kec. Serpong Utara, Kota Tangerang Selatan, Banten 15326 , Serpong , id

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Good location
Standard amenities
Cons:
Poor cleanliness
Inadequate service
Limited food variety

Categories

Cleanliness
5.86
Reported issues of hygiene with bugs noted in the reviews.
Service
7.83
The front desk staff was mentioned as having poor manners and ethics.
Location
9.37
Location is a positive highlight in the reviews.
Room Quality
6.82
Poor maintenance and a strong smell of smoke were reported.
Amenities
9.35
Standard quality for this hotel tier.
Value for Money
8.81
Standard quality for this hotel tier.
Food and Beverage
6.86
Limited food variety mentioned.
Overall Experience
8.33
Mixed experience with both positive and negative aspects noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 15:40

Property Description

Luxurious Accommodation
Experience comfort and convenience at Soll Marina Hotel Serpong, where each air-conditioned room is equipped with modern amenities like a flat-screen cable TV and free Wi-Fi. The en suite bathrooms with hot shower facilities ensure a relaxing stay.

Convenient Location
Located just minutes away from Alam Sutera and Living World Mall, our hotel offers easy access to shopping and entertainment. Explore nearby attractions like Gading Raya Golf or catch a flight at Soekarno-Hatta International Airport, both a short drive away.

Dining and Services
Indulge in a culinary journey at D’Terrace Coffee Shop with its continental dishes or unwind at Chills Lounge with light snacks and drinks. Take advantage of our 24-hour front desk, airport transfers, and laundry services for a seamless stay.

Book your stay at Soll Marina Hotel Serpong for a memorable experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    People no matter the age stay for Rp 275,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 112 reviews
Cleanliness: 5.86
Service: 7.83
Location: 9.37
Room Quality: 6.82
Amenities: 9.35
Value for Money: 8.81
Food and Beverage: 6.86
Overall Experience: 8.33
I
Ina Lestari • extended_group • id
8
Keep up tje friendly staff
Pros:

Clean. Room Rate was good. Friendly staff. Many restaurants/cafe nearby

Cons:

To busy street in front.

2026-07-19 • via Nuitee
T
Thi Huong • solo_traveller • at
10
2026-07-15 • via Nuitee
E
EDY SENTOSA • solo_traveller • ae
6
Pros:

Good breakfast, minimarket available near hotel

Cons:

No multimedia TV, Lobby AC hot, additional breakfast too expensive for food quality, i get smoking room during my stay, no option to choose from booking. Com, outside view is abandoned mall..

2026-07-15 • via Nuitee
P
Pan • family_with_children • tw
8
Perfect location and price
Pros:

Great location and great breakfast, nice hotel

Cons:

The shower head seemed dirty maybe, the water pressure was very low so it wasn’t a great shower

2026-07-15 • via Nuitee
D
Diana • couple • es
8
Calidad precio bastante bien
Pros:

Es un lugar cuidado, que se nota que lleva tiempo pero aún así logran dar un servicio muy correcto. La limpieza es buena, el servicio muy amable y la entrada es muy bonita.

Cons:

Hay ciertos mantenimientos que creo que se deben hacer en instalaciones antiguas. Mantenimiento en las juntas del baño, las tapas del WC conviene cambiarlas, valorar poner un ambientador en la habitación para evitar el olor a encerrado, etc.

2026-07-13 • via Nuitee
S
Sarh • family_with_children • sa
9
2026-07-01 • via Nuitee
M
Muhammad_L • solo_traveller • id
8
Great staycation
Pros:

good dated hotel. very excellent services from the staff. Good wifi and breakfast variety. Indomaret nearby.

2026-06-26 • via Nuitee
B
BNur • solo_traveller • id
7
2026-06-16 • via Nuitee
G
Gapit • couple • id
9
Pros:

Good location and nice staff.

Cons:

Parking lot limited

2026-06-15 • via Nuitee
W
Widik • solo_traveller • id
10
Pros:

Oke

2026-06-01 • via Nuitee
W
Widik • solo_traveller • id
10
Semoga semakin menjadi hotel yang besar
Pros:

Ramah

2026-06-01 • via Nuitee
T
Tirta M Juandy • solo_traveller • id
9
Pros:

Nyaman, ruang kamar yg cukup luas, Kasur yg enak, AC dingin dan Shower yg panas.

2026-05-28 • via Nuitee
F
Fiona • solo_traveller • ke
8
2026-05-27 • via Nuitee
M
Mehdi • solo_traveller • dz
7
Pros:

Le personnel aux petits soins. Très professionnels.
Le petit déj est très varié, copieux, avec des spécialités locales et des fruits frais.

Cons:

Dernière nuit on a trouvé un cafard.
Pas de serviettes pour le visage (juste serviettes de douche).
Au resto de la hôte il faut payer 10% du prix total en plus.
Ça sent mauvais, il faut garder la clim allumé pour réduire le odeur.
Pas de fenêtre, juste une grande vitre qui s'ouvre pas.
Le bruit de la route.

2026-05-24 • via Nuitee
A
Abdulmohsen Alzahrani • solo_traveller • sa
8
2026-05-23 • via Nuitee
H
hasan • solo_traveller • bd
8
For group they can ask for food.
Pros:

Well behaviour.

Cons:

The food menu was same each and everyday.

2026-05-23 • via Nuitee
H
HOUSSEM EDDINE • solo_traveller • dz
8
2026-05-21 • via Nuitee
G
guntoro • solo_traveller • id
8
2026-05-17 • via Nuitee
H
Hatem • couple • us
7
2026-04-02 • via Nuitee
D
dian • extended_group • id
7
Cons:

Kamar bau pengap seperti sudah lama tidak dipakai, atau mungkin bau dari kamar mandi yang kurang sedap.

2026-03-23 • via Nuitee