Soll Marina Hotel Serpong

Hotels
7.9 (96 reviews)
Jl. Raya Serpong KM 7 , Serpong , id

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
BBQ facilities
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Good location
Standard amenities
Cons:
Poor cleanliness
Inadequate service
Limited food variety

Categories

Cleanliness
5.86
Reported issues of hygiene with bugs noted in the reviews.
Service
7.83
The front desk staff was mentioned as having poor manners and ethics.
Location
9.37
Location is a positive highlight in the reviews.
Room Quality
6.82
Poor maintenance and a strong smell of smoke were reported.
Amenities
9.35
Standard quality for this hotel tier.
Value for Money
8.81
Standard quality for this hotel tier.
Food and Beverage
6.86
Limited food variety mentioned.
Overall Experience
8.33
Mixed experience with both positive and negative aspects noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 15:40

Property Description

Luxurious Accommodation
Experience comfort and convenience at Soll Marina Hotel Serpong, where each air-conditioned room is equipped with modern amenities like a flat-screen cable TV and free Wi-Fi. The en suite bathrooms with hot shower facilities ensure a relaxing stay.

Convenient Location
Located just minutes away from Alam Sutera and Living World Mall, our hotel offers easy access to shopping and entertainment. Explore nearby attractions like Gading Raya Golf or catch a flight at Soekarno-Hatta International Airport, both a short drive away.

Dining and Services
Indulge in a culinary journey at D’Terrace Coffee Shop with its continental dishes or unwind at Chills Lounge with light snacks and drinks. Take advantage of our 24-hour front desk, airport transfers, and laundry services for a seamless stay.

Book your stay at Soll Marina Hotel Serpong for a memorable experience!

Important information:

Please note that room rates on 31 December 2016 to 1 January 2017 are inclusive of breakfast and gala dinner for 2 people. Guests can enjoy live entertainment, lucky draw and fireworks display.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    People no matter the age stay for Rp 275,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 96 reviews
Cleanliness: 5.86
Service: 7.83
Location: 9.37
Room Quality: 6.82
Amenities: 9.35
Value for Money: 8.81
Food and Beverage: 6.86
Overall Experience: 8.33
Y
Yufi couple id
10
2026-03-21 via Nuitee
N
Nasser family_with_children sa
4
Cons:

موظف الاستقبال سئ الاسلوب والاخلاق والتعامل والمطعم ليس متنوع

2026-01-20 via Nuitee
M
Muhammad Ridhwan couple my
9
2026-01-20 via Nuitee
D
Dinda family_with_children id
9
2025-12-03 via Nuitee
A
AMALIA family_with_children my
7
2025-11-18 via Nuitee
A
Angky family_with_children gb
9
2025-11-17 via Nuitee
I
Irna solo_traveller id
8
2025-11-05 via Nuitee
A
Arw family_with_children id
10
2025-10-25 via Nuitee
C
Cornelia couple de
8
2025-10-24 via Nuitee
C
Cornelia couple de
8
2025-10-24 via Nuitee
I
Irna family_with_children id
9
2025-10-02 via Nuitee
L
Laura extended_group es
5
Cons:

Tot hi tenir higene hi havia bitxets per tot arreu. Eren com mini paneroles.

2025-09-15 via Nuitee
P
Purna Sulastya family_with_children id
8
2025-08-26 via Nuitee
I
Irna solo_traveller id
8
2025-08-07 via Nuitee
D
Dwi family_with_children id
8
2025-08-05 via Nuitee
A
Agus Irawan solo_traveller id
4
Poor in maintaining the facility
Pros:

Location

Cons:

Poor Maintenance of the room, smell of smoke even though it's non smoking floor. Air conditioning with loud noise.

2025-07-11 via Nuitee
W
Walverley Sidi family_with_children my
10
Cons:

Were given empty boxes several times whenever asked for toothbrush/soap.

2025-07-04 via Nuitee
M
Mohd review category business travellers my
8
Very good
2025-06-20 via Nuitee
H
Hamed solo traveller ye
10
Exceptional
2025-04-29 via Nuitee
A
Ajie young couple id
8
Very good
2025-02-23 via Nuitee