Crossroads Hotel Liverpool

Hotels
•
Independent
7.4 (130 reviews)
2260 Camden Valley Way, Casula, New South Wales, 2170 , Casula , AU
61-296014628

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Facilities

Express check-out
Free WiFi
Express check-in/check-out
Concierge service
Wheelchair accessible
Outdoor furniture
ATM/banking
Front desk (limited hours)
Express check-out
Free self parking
See all facilities

Review Highlights

Pros:
Clean and safe environment
Friendly staff
Good food options
Cons:
Infrequent room cleaning
Lack of basic bathroom amenities

Categories

Cleanliness
6.23
The room was clean, but issues with infrequent cleaning were noted.
Service
8.7
Staff were very friendly and addressed issues promptly.
Location
7.74
Location is convenient for previous visitors.
Room Quality
6.69
Rooms had comfort but lacked essential amenities like a basin.
Amenities
7.22
The bistro had many options and the food quality was praised.
Value for Money
7.18
Standard value for the price point of the hotel.
Food and Beverage
8.23
Dinner was delicious; food options were good.
Overall Experience
7.2
Mixed experience with comfort, location benefits but cleaning issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 16:04

Property Description

Experience the charm of Crossroads Hotel Liverpool, your haven in the heart of Sydney's vibrant Casula area.

Comfortable Accommodations
Unwind in one of our 15 stylishly appointed air-conditioned rooms, each equipped with LCD televisions, minibars, and luxurious rainfall showerheads. Cozy up with complimentary wireless internet to keep you connected.

Dining & Refreshments
Savor delightful meals at our on-site restaurant, or grab a quick snack from the coffee shop/café. For those looking to unwind, choose from one of our 3 inviting bars/lounges.

Versatile Event Spaces
Host gatherings in our well-equipped banquet hall or utilize our two meeting rooms for business events. With express check-out and ample parking, we cater to all your needs effortlessly.

Book your stay today and indulge in a perfect blend of comfort and convenience!

Important information:

  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: SYD

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Health & Safety

    Guests must provide health documentation

See all policies

Location

Guest Reviews

7.4
Based on 130 reviews
Cleanliness: 6.23
Service: 8.7
Location: 7.74
Room Quality: 6.69
Amenities: 7.22
Value for Money: 7.18
Food and Beverage: 8.23
Overall Experience: 7.2
S
shirleyrose • solo_traveller • au
9
Got a new place to stay
Pros:

I loves the security no fuss and it was really comfy.

Cons:

I tried to call to confirm my accommodation and got disconnected 2 times then called multiple times and the phone just rang. I had to make the drive to the Crossroads to make contact.
Lovely young staff member said they were short staffed and there was anplanned fuction on.

2026-07-04 • via Nuitee
N
Neil • solo_traveller • au
8
Pros:

So close to everything, great food downstairs, and felt safe and secure our while stay

2026-07-03 • via Nuitee
C
Comfort • solo_traveller • au
9
Pros:

Great service Clean room excellent food

2026-06-29 • via Nuitee
J
Joanna • couple • au
8
Good overall
Pros:

Proximity to function downstairs

Cons:

Bathroom door needing repair

2026-06-25 • via Nuitee
A
Allan • solo_traveller • au
9
Pros:

No problems at all.

Cons:

No problems here as well

2026-06-25 • via Nuitee
C
Cecil • couple • au
8
All the basic requirements for an overnight stay were more than adequately provided for.
Pros:

Although in some ways quite basic, everything needed for our comfort was adequately provided for.

Cons:

All good.

2026-06-25 • via Nuitee
N
Nigel • solo_traveller • au
6
2026-06-21 • via Nuitee
R
Ross • solo_traveller • au
8
2026-06-21 • via Nuitee
S
Speer • family_with_children • au
7
2026-06-20 • via Nuitee
P
Phillips • solo_traveller • au
10
I definitely will be staying again.
2026-06-15 • via Nuitee
C
Chris • solo_traveller • au
8
Pros:

Very good accommodation and evening meal for our overnight stay.

2026-06-15 • via Nuitee
P
Patrycja Ceapa • solo_traveller • au
8
Pros:

Excellent price. Nice big clean room. Extra pillows and nice big towels. Hair dryer, iron, microwave and kettle in room. Bathroom dated but clean. Shower hot and fabulous water pressure. Room was well sound proofed from downstairs. I arrived when the world cup was on so a full bar but I could not hear anything in the room upstairs. Would definitely stay again.

Cons:

Sink had no cupboard so nowhere to rest toothbrush etc. Blinds let in light around the 3 windows.

2026-06-15 • via Nuitee
D
Donna • solo_traveller • au
10
Pros:

Loved the location ...800m from M7 but very quiet even though opened til 4am!

2026-06-07 • via Nuitee
M
Monica • solo_traveller • au
10
Great place to stay
Pros:

Convenient with restaurant, entertainment , and of cause perfect water pressured shower in our room 👌 😁, decent sized mug for a nice cup of tea and easy check out.

Cons:

N/A

2026-06-07 • via Nuitee
D
Darren • family_with_children • au
8
2026-05-31 • via Nuitee
T
Tahnia • solo_traveller • au
9
Pros:

Room size was excellent and the appliances covered all needs.

2026-05-29 • via Nuitee
P
Phil • solo_traveller • au
9
Pros:

Clean and comfortable. Tea and coffee facilities.

Cons:

No vanity basin in bathroom.

2026-05-24 • via Nuitee
M
Miria • solo_traveller • au
10
Best recommendation to stay and cheap!
Pros:

Cleanness, exceptional service, and very quiet.

Cons:

Everything was perfect

2026-05-20 • via Nuitee
P
Phillip • solo_traveller • au
10
2026-05-18 • via Nuitee
M
McLean • solo_traveller • au
10
2026-05-13 • via Nuitee