Boomerang Hotel

Hotels
7 (238 reviews)
307 Nebo Road , Mackay , au

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Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Fax/photocopying
Facilities for disabled guests
Shallow end
Fence around pool
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Good location
Nice food
Cons:
Dirty facilities
Noisy environment

Categories

Cleanliness
5.14
Multiple reviews mention dirtiness and a dirty floor.
Service
7.61
Mixed sentiments; noted unhelpfulness from staff but overall standard quality for this hotel tier.
Location
8.15
Consistently praised location, especially in relation to nearby attractions.
Room Quality
6.6
Rooms were described as spacious but with concerns regarding comfort.
Amenities
6.13
Limited mention of amenities; pool access was denied without notification.
Value for Money
8.09
Good value reported, especially for the food offered.
Food and Beverage
7.14
Food was good but served in cardboard boxes due to renovations.
Overall Experience
7.11
Mixed overall experience; suitable for short stays but issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 05:10

Property Description

Prime Location in Mackay

Luxurious Family Rooms

Modern Amenities

Experience the convenience of Boomerang Hotel, ideally situated just a stone's throw away from BB Print Stadium and Mackay Entertainment Centre. Indulge in our luxurious family rooms, designed for your comfort and relaxation. Each room is equipped with air conditioning and a TV, ensuring a pleasant stay. With a prime location near popular attractions like Mackay Marina and Port of Mackay, your stay will be filled with exploration and adventure. Don't miss out on the modern amenities and warm hospitality at Boomerang Hotel. Book now for an unforgettable experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    No parking available.

  • Internet

    No internet access available.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7
Based on 238 reviews
Cleanliness: 5.14
Service: 7.61
Location: 8.15
Room Quality: 6.6
Amenities: 6.13
Value for Money: 8.09
Food and Beverage: 7.14
Overall Experience: 7.11
L
Louise • extended_group • au
10
2026-02-10 • via Nuitee
S
Shane • family_with_children • au
8
2026-02-09 • via Nuitee
S
Swanson • solo_traveller • au
5
Way to expensive
Cons:

Way to expensive for what it is. $150 per night discounted for a two star experience/room.

2026-01-28 • via Nuitee
C
Chrisi • solo_traveller • au
4
Pros:

The pub

Cons:

The pub although most of the food menu was ran out and not available not... The price U pay for one is is far expensive for the value of the room bed was very cheap and hurt ur back I would have expected this room for 100 per night but 175 per night at least provide decent pillows clean pillows and a mattress topper

2026-01-21 • via Nuitee
A
Allison • family_with_children • au
5
Ideal for an overnight stopover, but not suitable for an extended stay.
Pros:

Location was great.
I had a 3 ton truck so being able to park in the additional overflow car park was great.
The restaurant was busy so the food was a little late getting to us, but what arrived was very nice.

Cons:

Beds were not comfy.
It was very noisy.
There wasn't a dead lock on the door which made me feel unsafe.

2026-01-20 • via Nuitee
J
Jayne • couple • au
8
Comfortable and great hotel
Pros:

Clean and tidy. Comfy bed. Great sheets. The hotel served great food and the staff were very helpful and friendly.

Cons:

It was a little bit pricy for what it was and wasn’t near much

2026-01-18 • via Nuitee
R
Raven • couple • au
9
Pros:

Lovely house cleaning staff. Very helpful and cheers for help in the laundry 👍 Bar staff also very nice

Cons:

The rain

2026-01-18 • via Nuitee
A
Anne • couple • au
2
2026-01-16 • via Nuitee
J
Jillian • extended_group • au
9
Okay to stay overnight
Pros:

Location to airport

Cons:

Double bed could have fit a bigger bed

2026-01-14 • via Nuitee
B
Brendan • couple • au
8
2026-01-14 • via Nuitee
S
Shannon • couple • gb
8
Great Hotel!
Pros:

Great hotel! Bar area is lovely and clean and our room was huge! Beds were really comfy and staff were so friendly!

Cons:

N/A

2026-01-09 • via Nuitee
K
Karlie • couple • au
10
2026-01-07 • via Nuitee
Q
Quinton • couple • au
8
Pros:

Bed

Cons:

The roller vibration and noise outside in carpark early morning

2026-01-07 • via Nuitee
S
Sue • solo_traveller • au
9
Location, Price and Facilities
Pros:

I was traveling home from work and it was good to be able to check in with a person and grab a meal in the Bistro. Room was good and bed comfortable.

Cons:

People leaving early morning, some as early as 3 am, they were noise and no regards of others sleeping. Understand not hotel staff but if when persons are check in, if they could be reminded that it is a shared place for sleeping.

2026-01-06 • via Nuitee
G
Gavin • couple • au
7
2025-12-24 • via Nuitee
R
Ronda • extended_group • au
10
2025-12-24 • via Nuitee
K
Katrina • family_with_children • au
5
Convenient location
Pros:

Bed was comfy.

Cons:

Pool was closed

2025-12-23 • via Nuitee
L
Leah • solo_traveller • au
5
2025-12-16 • via Nuitee
S
Simon • solo_traveller • au
10
2025-12-07 • via Nuitee
J
Jaime • extended_group • co
10
2025-12-02 • via Nuitee