The York Heritage Hotel & Terraces

Hotels
Independent
8.6 (74 reviews)
145 Avon Terrace, York, Western Australia, 6302 , York , AU

Facilities

Free WiFi
Terrace
Garden
Conference space
Front desk (limited hours)
Smoke-free property
Wedding services
Wheelchair accessible parking
Conference center
Free self parking
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Friendly and helpful service
Cons:
Cleanliness issues
Restaurant closure

Categories

Cleanliness
5.6
Significant issues with cleanliness mentioned, including cobwebs and insects.
Service
10
Guests praised the friendly and accommodating service provided by the host.
Location
9.6
Conveniently located in the heart of York, with easy access to shops and restaurants.
Room Quality
9.1
Rooms were described as spacious and comfortable, with some praising their condition.
Amenities
8.6
Basic amenities available, but restaurant was closed during the stay.
Value for Money
9.1
Overall good value given the location and room quality.
Food and Beverage
7.6
Limited options due to restaurant closure; guests had to seek food elsewhere.
Overall Experience
9.2
Mixed reviews with both positive and negative experiences noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 03:29

Property Description

Stunning Views & Modern Amenities
Relax on the terrace or wander through the garden while staying connected with complimentary Wi-Fi.

Dining and Entertainment Options
Savor delicious meals at Alice at the Palace and unwind with a favorite drink at the cozy bar/lounge.

Convenient Location & Event Spaces
Close to key attractions like York Motor Museum and offering event spaces, including a conference center and meeting room.

Ready to experience the charm and luxury of The York Heritage Hotel & Terraces? Book your stay now for an unforgettable experience in the heart of York.

Important information:

Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: PER

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Accessibility

    No elevators

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

See all policies

Location

Guest Reviews

8.6
Based on 74 reviews
Cleanliness: 5.6
Service: 10
Location: 9.6
Room Quality: 9.1
Amenities: 8.6
Value for Money: 9.1
Food and Beverage: 7.6
Overall Experience: 9.2
M
MikeC3235 Couples Melbourne, Victoria
10
Great for a Visit to York
Pros:

The hotel is quite lovely, with antique furnishings and old world charm, in a very good location on the main street and close to all major attractions. The rooms are well set up, spacious, and very clean. The bed was huge and very comfortable, with nice soft sheeting. A pre-dinner drink on the balcony was very pleasant. As someone else has mentioned, there is no bar and the restaurant is closed, but there are plenty of places for a drink and a meal in York. The York Palace Hoel was a welcome relief after some of our outback hotel experiences. The price was reasonable. Being on the main street, there was some traffic noise with some locals obviously excited to knock of work for the day - BUT this would have been the same everywhere along the main road and it wasn't an issue. All in all, this is a very nice boutique hotel and is recommended.

2026-02-20 via Tripadvisor
P
Phewshrewsbury Couples Presteigne, Powys, Wales
6
A big let down
Pros:

Disappointing. The photos look great but the reality was a let down. It’s like a ghost hotel. No staff and no services. Self check in to our ‘Terrace’ room. We were allocated the end disabled room. It’s very large but there were issues with cleanliness ( well established cobwebs at ceiling, chair and floor level with accompanying live and dead insects) and tiny black insects scurrying around the tea and coffee counter which bore drink stains from prior use. This was an adapted room but presumably to counter poor drainage in the wet room, a piece of wood, now rotting and splintered, had been screwed into the floor between the shower area and the remainder of the wet room. Not sure how a wheelchair user would navigate that. Nowhere to put wash bags etc. A number of Terrace room appeared to be used by groups of workers. No idea if anyone was in the main building. It looked dead.

2025-11-17 via Tripadvisor
F
FairGo77 Family
10
Clean quiet and friendly
Pros:

I had a two day stay in the Terrace Rooms and it was just what I needed. Clean, spacious room with a large comfortable bed and a quiet area. Even better a generous host in Nola Bliss who ensured our stay ran smoothly and went the extra mile by permitting an earlier check in and accepting some flowers from the local florist for us before our arrival.
My only regret is that we did not get to meet Nola and thank her and we would not hesitate to book here again

2025-10-21 via Tripadvisor
K
Kaykins99 Friends getaway Perth, Greater Perth, Western Australia
10
We will return to this lovely hotel
Pros:

Our cycling group of 7 friends had a delightful stay in the terrace rooms of this hotel. Our ensuite rooms were large, clean, comfortable and equipped with everything we required. We could park our cars right outside our rooms. Our hosts were extremely helpful and accommodating . The hotel restaurant was unfortunately closed but we were able to walk around the corner where we had a great pub meal. The hotel was well situated with a supermarket nearby and all the tourist offerings of York within walking distance. We will definitely stay here again.

2025-09-06 via Tripadvisor
C
C4533TKjohna Friends getaway Perth, Greater Perth, Western Australia
10
Good Accommodation in the heart of York
Pros:

I stayed at the York as part of a road trip from Perth. The York is no longer a hotel and only provides accommodation. My room was spacious, cleaned and comfortable. The room has coffee and tea making facilities, a fridge and a good sized TV. The room had its own verandah where I could sit and watch the passerbys.

The hotel is in the centre of York and there are plenty of places to eat and drink within a couple of blocks of the York.

2025-08-17 via Tripadvisor
M
Makem76 Business
10
Work stay
Pros:

I’ve stayed at this establishment for a couple of years now , Nola the proprietor is very warm and welcoming.
Myself and my team stay in the terrace rooms, very spacious and clean and ample parking. The hotel is within walking distance to shops on the Main Street and is a great location.

2025-06-08 via Tripadvisor
8
84rochellej Couples
10
Warm and Welcoming
Pros:

We enjoyed 4 nights in a Heritage room at the hotel. The location was perfect for our needs for our daily treks around the surrounding areas as well as morning coffee and evening meal purchases. The room was spacious and very comfortable, having the added bonus of the verandah where we enjoyed chilled beverages and observed the quiet activities of the town life each evening. Our hosts were extremely pleasant and helpful but at the same time not intrusive in any way. We loved York. A friendly and welcoming town well worth visiting and if you are looking for a hotel with character and comfort then The York Palace won’t disappoint.

2025-05-23 via Tripadvisor
S
simonbQ402HL Family
10
Perfect accommodation in York
Pros:

The York Palace is a great motel on a road trip from Perth heading east. It was especially quiet being set just off the main street but still only a couple of minutes walk to the nearby restaurants and main tourist sights. Beds were comfy and we had a very nice stay.

2025-05-02 via Tripadvisor
V
V4044OXmarkn Couples
10
Beautiful place and Great hosts!
Pros:

Love it! Nola, Richard and Saul are wonderful hosts!
We had made a booking for January but for personal reasons could not make it we had booked though Booking.com and by rights we could not change the date - Nola however was kind enough to let us choose a later date.
WE WILL BE BACK!

2025-03-30 via Tripadvisor
M
MIKEL24 Couples Perth, Greater Perth, Western Australia
10
Great WA country Accomadation
Pros:

Visited York for a family wedding. Booked the terrace room effortlessly online, and was given prompt welcome, with instructions for key access and parking instructions.
The room was spotless with a king size bed and a large bathroom. I've stayed in many country WA hotels with my work over the years, and this was spot on. Wasn't concerned about no dining, as an easy walk to a choice of restaurants. Staff obliged with my requests immediately.
No hesitation to return.

2025-03-04 via Tripadvisor
T
Trail05094709035 Family
10
Clean & Comfy!!
Pros:

The rooms were extremely clean and the bed was super comfortable. Nice and cosy and easy to relax in.
Nola was absolutely lovely on the phone with great communication for Check- In.
We will 100% stay here again.
Thankyou so much Nola!
Definitely Recommend.

2025-02-24 via Tripadvisor
S
samanthabrowning Couples Perth, Greater Perth, Western Australia
8
Comfortable, would recommend.
Pros:

We stayed here last Saturday night in a Terrace Room for an event nearby, within walking distance. Nola was incredibly helpful and friendly, quickly resolving a credit card booking issue.
Our room was spacious, clean, and comfortable, with a large ensuite and a pleasantly dark atmosphere for restful sleep.
We enjoyed relaxing in the outdoor seating area both in the afternoon and again on Sunday morning with coffee from the provided facilities. The outdoor seating area has no partitions between rooms, which didn’t bother us, and we enjoyed chatting with one of the other guests. :)
Convenient adjacent parking was a bonus.
We’d definitely stay here again on a future trip to York!

2024-10-30 via Tripadvisor
S
S9202JSlindah Couples
2
Disappointing for the price. Inaccurate website information.
Pros:

The hotel does not have a restaurant, bar, garden courtyard as advertised in photos. On direct booking with manager this was still not disclosed. The direct access to guest carpark is shut off from hotel due to resident dog.
The private balcony is a shared area, no partitions for privacy.
The ensuite room we stayed in was spacious and clean and heritage styled.

2024-06-14 via Tripadvisor
M
michellebW6545TS Family
10
Quiet, modern, comfortable and professional.
Pros:

So impressed with the standard, comfort, location and cleanliness of our room (King terrace). Cherry on the top was the personal attention to our needs from Nola when booking. After being let down twice via air b&b, it was such a relief to talk to a professional who could manage our request for an overnight room on a busy night.

2023-11-14 via Tripadvisor
O
O8796LXkerryc Friends getaway
10
Definitely worth a visit.
Pros:

Large, clean rooms with nice outdoor area. It was a pleasure to do business with Nola who was very accommodating. A lovely town with lots to see, eg quirky little shops, yummy ice creams and loads of history. A great weekend was had by all our group of 10, who are all keen for a return visit.

2023-11-06 via Tripadvisor
A
andreaaF9219BD Friends getaway
10
Perfect Heritage Charm
Pros:

I stayed in the Lord Forrest room. Beautiful heritage charm. A very large room with a huge bathroom. This room looks onto the lovely spacious Verandah. We sat here from mid afternoon to evening enjoying this charming town and a wonderful view to the hills. Everything was very clean and tidy. Everything you need for a luxury stay including a coffee machine which was a nice added touch. The bed was very comfortable, and a choice of pillows. The lovely owner Nola made us feel very welcome and made sure that we had everything that we needed. I enjoyed this stay so much that I've booked to go back again. A beautiful location in a very charming town. Xx

2023-10-28 via Tripadvisor
S
SuzanneC926 Couples Perth, Greater Perth, Western Australia
2
Would give this no stars if I could!
Pros:

We arrived at our accommodation to find our fridge not working, rang the number provided from our online reservation and was told by Nola that she knew the fridge wasn’t working and that a new one was coming though she wouldn’t provide a time for arrival, or a solution to our problem of needing a fridge for our few perishables. Very rude woman, my husband spoke to her on the phone and asked her if she could provide a bucket with ice. No, she said. My husband thought he had finished the call and put the phone on the front seat of the car. Nola inadvertently heard me swearing on the still active phone call.
Nola came straight out and approached me. “Are you the one who called me a blah blah blah” Yes I said but you must have overheard me when you were speaking to my husband. “You’re out” she says.
We ended up staying at the Imperial Homestead a beautiful old historical hotel.
Accomodation and service were wonderful. So was the food.

2023-09-08 via Tripadvisor
S
SydneySally Couples Sydney, New South Wales
8
Great position, very comfortable...would recommend
Pros:

Stayed two nights with my husband in this lovely country town.
Hotel position really good, parking available and some nice country pubs a few minutes walk away.
Room was big (we stayed in the terrace), very comfortable, bed great.
Nice patio area to sit and have breakfast.
Took a point off as no wifi, otherwise fantastic

2023-07-07 via Tripadvisor
G
G9773MVlindaf Friends getaway
8
Lovely room, with beautiful views
Pros:

The room was fresh, clean and comfortable. We sat out on the balcony and the view was lovely and private. Nola, (the owner) was friendly and helpful. We loved out stay and look forward to staying again.

2023-05-07 via Tripadvisor
8
86brucep Business Perth, Greater Perth, Western Australia
10
Tricky Dicky and Nola
Pros:

I stayed the night at The York Hotel last night. Nola had sent me an extensive text message explaining how to find my key and my room. I was early and Nola texted me again to say I could use my room. I struggle a bit to understand instructions so I wandered in to what turned out to be their extraordinary antiques business. This strange friendly little fellow approached me and started chatting. To cut a long banter short, he was Tricky Dicky, the owner. At least he was part of the ownership team along with Nola, who is much more normal. I had the loveliest evening with them! They befriended me and helped me get my bearings. They invited me to their balcony and gave me beer and crisps that were only 6 months out of date. We chatted and laughed while their nutty dog barked at the locals frequenting the IPA opposite. Nola tried to have me stay for dinner but I was too tired. She gave me a plate and cutlery so that I didn't have to eat my sweet and sour takeaway with my grubby fingers. My Terrace room was immaculate and palatial compared to many I have sampled. I read some of the other reviews and they made me cross. It must be a nightmare running guest houses in rural Oz. Dicky and Nola were so absoltuely beautiful to me that I was moved to write something down. If I could give the place 6 stars I would. Not because it is the Ritz, but because Nola and Dicky were so wonderful and kind and that needs to be recognised. York Writing Festival was fun too but my memories will be for those 2 fabulius human beings and their bonkers dog. Go see for yourself. Thanks again you too. Made me proud to be a homo sapien.

2023-03-19 via Tripadvisor