Queenstown Village Apartments

Hotels
8.1 (473 reviews)
1 Alpine Lakes Drive, Kelvin Heights , Queenstown , nz

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Children allowed

Facilities

Non-smoking rooms
Restaurant
Terrace
Family rooms
Non-smoking throughout
Private check-in/check-out
Cashless payment available
Contactless check-in/check-out
Invoice provided
Smoke alarms
See all facilities

Review Highlights

Pros:
Comfortable beds
Beautiful views
Cons:
Inconvenient parking
Dust and cleanliness issues

Categories

Cleanliness
7.65
Cleanliness was mentioned positively in multiple reviews, but issues with dust and outdated facilities brought the score down.
Service
8.55
Mostly positive comments about staff interaction, though one review mentioned staff behavior negatively.
Location
8.35
Generally good with beautiful views, but parking was inconvenient affecting the experience.
Room Quality
7.85
Rooms were described as spacious and comfortable, but some noted outdated amenities.
Amenities
7.95
Amenities were satisfactory, though a couple of reviews pointed out issues with the kitchen facilities.
Value for Money
8.35
Perceived as good value for space and location; some minor issues noted but overall positive.
Food and Beverage
8.15
Breakfast and kitchen access received positive notes, but some criticized the lack of certain options.
Overall Experience
7.95
Overall experience rated positively with many satisfied guests, balanced by some frustrations with specific amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:44

Property Description

Stunning Lakefront Apartments

Luxurious Amenities: Each apartment at Queenstown Village Apartments comes with a full kitchen, flat-screen TV, and a private laundry, providing all the comforts of home during your stay.

Convenient Location: Situated in Kawarau Village, guests have easy access to restaurants, bars, and ski shops. Only a short drive from central Queenstown and the airport, with Coronet Peak Ski Field just 35 minutes away.

Free WiFi: Stay connected with unlimited free WiFi throughout the property.

Experience the beauty of Lake Wakatipu from your own private apartment. Book your stay at Queenstown Village Apartments now!

Important information:

Please note that there is a convenience fee 2.99% charge for any credit or debit card payment.

Please contact the property prior to arrival, using the contact details found on the booking confirmation to provide your email address for check-in instructions via self check-in ( no reception onsite )

Please note the apartments will not be serviced daily. To request a daily cleaning service, for an additional charge, please use the special request box when booking or contact the property at least 24 hours prior to cleaning date.

Please note that when booking 4 or more rooms, full payment is required at time of booking and no amendments or cancelations will be accepted.

Please note that the bedding configuration will remain as exact web listed type unless special request applied at time of reservation. If you require a change of bedding after arrival at the property, a fee of NZD 25 will apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: ZQN

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 0 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs NZD 16 per day.

Location

Guest Reviews

8.1
Based on 473 reviews
Cleanliness: 7.65
Service: 8.55
Location: 8.35
Room Quality: 7.85
Amenities: 7.95
Value for Money: 8.35
Food and Beverage: 8.15
Overall Experience: 7.95
J
Jack0528 • family_with_children • nz
9
Nice accommodation for a big family
Pros:

Big enough for a big family, clean and comfy.

Cons:

It took us a while to find the gate.

2026-02-12 • via Nuitee
S
Simon • extended_group • nz
10
2026-02-12 • via Nuitee
A
Ash • solo_traveller • au
8
Ok
Pros:

Great views

Cons:

No reception

2026-02-10 • via Nuitee
N
Nicole • extended_group • nz
10
Great quiet location. Lovely rooms. Comfortable clean and quiet
Pros:

Beautiful rooms. Comfortable beds.

Cons:

I didn’t like that they don’t manage emails over the weekend. As last minute needed to add a carpark to the room. Have emailed and will hopefully get resolved on Monday. The queen bed was made as two singles, not a major but not as cosy as one big blanket. One bathroom on suite was still dirty with hairs on the wall by the toilet

2026-02-08 • via Nuitee
S
SHUYANG & JINGRU • extended_group • nz
9
有机会会再次选择
Pros:

定了6个房间，有5个卫浴，非常好，房间很干净，入住很愉快

Cons:

设施有点旧

2026-01-31 • via Nuitee
N
Nicola • solo_traveller • us
10
Wonderful stay in modern, clean and comfortable apartments!
Pros:

Beautiful apartments, quiet and super clean! Perfect for our group. Duvet to town or water taxi is super easy from the waterfront which was a 2 min walk down the hill.

2026-01-28 • via Nuitee
L
Leo • extended_group • au
9
Overall, my family and I were happy with our stay, except the equipment provided.
Pros:

Property is massive and could accommodate my 4 family members.

Cons:

The kitchen utensils were substandard - the pans were all scratched and could not be used.

2026-01-27 • via Nuitee
H
Herman • family_with_children • nz
7
Pros:

it was a fancy apartment with two nice spacious bathrooms and a cozy living area with a beautiful big outdoor seating area. modern pleasing design and big bathtub.

Cons:

it is in need of some TLC as the bathroom ceilings were moldy and the carpets were stained and tired. the beds were very worn and well passed their due date. Otherwise very clean and very pleasant with nice fittings . We did not enjoy the cleaners ringing the bell non stop with urgency at 9.45 am , we felt chased out .

2026-01-27 • via Nuitee
J
Jian • family_with_children • au
8
Pros:

Clean

Cons:

Facility

2026-01-24 • via Nuitee
S
Stephenlu44 • extended_group • tw
10
2026-01-23 • via Nuitee
C
Christine • extended_group • nz
7
Pros:

Didn’t get breakfast

Cons:

Car parking options

2026-01-20 • via Nuitee
E
EMILIE • extended_group • fr
10
2026-01-20 • via Nuitee
M
Michelle • family_with_children • au
9
2026-01-20 • via Nuitee
S
Sophie • family_with_children • au
10
2026-01-19 • via Nuitee
J
Jason • family_with_children • nz
8
2026-01-19 • via Nuitee
C
Catherine • solo_traveller • nz
8
2026-01-18 • via Nuitee
A
ABDULLAH • extended_group • kw
4
Pros:

لا

Cons:

كل شي لم يعجبني

2026-01-13 • via Nuitee
A
amit • extended_group • us
7
Not worth it with price
Pros:

No AC unit so it was too hot
Bathroom are not well cleaned with cockroach in shower

Cons:

No AC unit
Property is at three levels

2026-01-11 • via Nuitee
J
Jenny • extended_group • au
8
Pros:

The size, the amount of bathrooms

2026-01-10 • via Nuitee
B
Brendon • extended_group • au
7
If you don't make these reviews a little shorter nobody will complete them.
2026-01-09 • via Nuitee