Queenstown Village Apartments

Hotels
8.1 (499 reviews)
1 Alpine Lakes Drive, Kelvin Heights , Queenstown , nz

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Children allowed

Facilities

Non-smoking rooms
Restaurant
Terrace
Family rooms
Non-smoking throughout
Private check-in/check-out
Cashless payment available
Contactless check-in/check-out
Invoice provided
Smoke alarms
See all facilities

Review Highlights

Pros:
Comfortable beds
Beautiful views
Cons:
Inconvenient parking
Dust and cleanliness issues

Categories

Cleanliness
7.65
Cleanliness was mentioned positively in multiple reviews, but issues with dust and outdated facilities brought the score down.
Service
8.55
Mostly positive comments about staff interaction, though one review mentioned staff behavior negatively.
Location
8.35
Generally good with beautiful views, but parking was inconvenient affecting the experience.
Room Quality
7.85
Rooms were described as spacious and comfortable, but some noted outdated amenities.
Amenities
7.95
Amenities were satisfactory, though a couple of reviews pointed out issues with the kitchen facilities.
Value for Money
8.35
Perceived as good value for space and location; some minor issues noted but overall positive.
Food and Beverage
8.15
Breakfast and kitchen access received positive notes, but some criticized the lack of certain options.
Overall Experience
7.95
Overall experience rated positively with many satisfied guests, balanced by some frustrations with specific amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:44

Property Description

Stunning Lakefront Apartments

Luxurious Amenities: Each apartment at Queenstown Village Apartments comes with a full kitchen, flat-screen TV, and a private laundry, providing all the comforts of home during your stay.

Convenient Location: Situated in Kawarau Village, guests have easy access to restaurants, bars, and ski shops. Only a short drive from central Queenstown and the airport, with Coronet Peak Ski Field just 35 minutes away.

Free WiFi: Stay connected with unlimited free WiFi throughout the property.

Experience the beauty of Lake Wakatipu from your own private apartment. Book your stay at Queenstown Village Apartments now!

Important information:

Please note that there is a convenience fee 2.99% charge for any credit or debit card payment.

Please contact the property prior to arrival, using the contact details found on the booking confirmation to provide your email address for check-in instructions via self check-in ( no reception onsite )

Please note the apartments will not be serviced daily. To request a daily cleaning service, for an additional charge, please use the special request box when booking or contact the property at least 24 hours prior to cleaning date.

Please note that when booking 4 or more rooms, full payment is required at time of booking and no amendments or cancelations will be accepted.

Please note that the bedding configuration will remain as exact web listed type unless special request applied at time of reservation. If you require a change of bedding after arrival at the property, a fee of NZD 25 will apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: ZQN

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 0 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs NZD 16 per day.

Location

Guest Reviews

8.1
Based on 499 reviews
Cleanliness: 7.65
Service: 8.55
Location: 8.35
Room Quality: 7.85
Amenities: 7.95
Value for Money: 8.35
Food and Beverage: 8.15
Overall Experience: 7.95
A
Alison • extended_group • au
8
Pros:

Nice clean apartment. Very good communication via email for entry instructions and information about parking etc as there is no reception

Cons:

The parking is not ideal if you have mobility issues. The walk up from the parking is quite steep and lengthy particularly if you were unlucky and it was raining!

2026-03-29 • via Nuitee
P
Philip • extended_group • nz
10
2026-03-28 • via Nuitee
Y
Yinqing • extended_group • cn
8
去机场方便。
Pros:

离机场很近，去市中心有点距离。

Cons:

大门是坏的，从里面打不开。抽油烟机也是坏的。干衣机好久没有清洗过了，有点脏。

2026-03-26 • via Nuitee
B
Barry Osbert Jit Yang • extended_group • au
8
Worth of money but better check in earlier to cool down the unit before dark
Pros:

Clean and tidy

Cons:

No air conditioning

2026-03-24 • via Nuitee
B
Barry Osbert Jit Yang • extended_group • au
8
Worth of money but better check in earlier to cool down the unit before dark
Pros:

Clean and tidy

Cons:

Only problem
Is not air conditioning, pretty warm and cant open windows as no insect screen

2026-03-24 • via Nuitee
R
Robyn • family_with_children • au
10
Great place to stay for our 3 days in Queenstown
Pros:

Very spacious 2-bedroom apartment, magnificent views, well stocked kitchen, comfortable couches, en suite bathroom had a bath (which was very much appreciated!), quality linen, even had a laundry which we hadn't expected. We had a very enjoyable stay.

Cons:

The beds were a little hard for our liking, so that was the only negative for us.
Also there wasn't parking close by; we were pleased to be able to have the use of underground parking a little way away (at no additional cost) but it was a fairly steep hike back up the hill to the apartment. We were pleased to have the use of the parking, but we had to factor the additional time to walk down to collect the car before heading out for the day. Small price to pay though for the lovely apartment.

2026-03-23 • via Nuitee
M
Marika • extended_group • cz
9
2026-03-23 • via Nuitee
O
Oscar • family_with_children • es
10
Espectacular
Pros:

Absolutamente todo. No se puede pedir más a un apartamento. Aún no nos creemos la relación calidad-precio: Viviríamos ahí sin dudarlo

2026-03-21 • via Nuitee
C
chow • extended_group • au
9
Great Views! Great space for large group!
Pros:

Great space for us all!

Cons:

That there wasn't a entrance to enter from the car park downstairs (long walk back up to the entrance)

2026-03-19 • via Nuitee
N
Noeline • extended_group • nz
7
We had a comfortable stay, would only recommend very short term stay due to broken dryer and extra charge for more rubbi
Pros:

Private, spacious and clean

Cons:

The dryer didn’t work, charged $50 extra for extra rubbish bag

2026-03-19 • via Nuitee
B
Barbara • extended_group • nz
7
Good location
Pros:

Size of the apt

Cons:

No kitchen condiments

2026-03-18 • via Nuitee
B
Bronwyn • extended_group • nz
8
Pros:

Great size apartment for 4 people. Awesome having 2 ensuites. Great views.

Cons:

No aircon.

2026-03-16 • via Nuitee
A
Austin • extended_group • nz
8
Good roomy apartment in top location with easy check in and good communication .
Pros:

Price and space.

Cons:

N/A

2026-03-15 • via Nuitee
I
Ian • extended_group • nz
10
Pros:

Spacious, clean with good amenities

Cons:

Had a bath but no plug, bed was too soft for me

2026-03-14 • via Nuitee
N
Nicola • solo_traveller • nz
8
Great accommodation in a good location.
Pros:

Great location with easy access to the ferry, Cafe, bar and restaurant. The apartment was clean, good quality furnishings, warm and quiet.

Cons:

Parking closer to the front entrance. Very steep hills for some of our party. Maybe the access would be something to mention in your information.

2026-03-14 • via Nuitee
T
Tatiana • extended_group • cz
10
Recommend for big groups
Pros:

Good apartments, great view, very attentive staff . The only apartment in NZ on our way of 9 stops with separate bathrooms per bedroom!

Cons:

Car park is quite far

2026-03-14 • via Nuitee
D
Daniel R • extended_group • us
9
2026-03-12 • via Nuitee
S
Stephen • extended_group • nz
10
Clean modern large well appointed apartment. A little out of Queenstown, but not a problem for us.
2026-03-12 • via Nuitee
S
Sinclair • extended_group • au
10
2026-03-11 • via Nuitee
D
David • extended_group • au
9
Excellent
Pros:

Good location near waterside & airport. Very spacious.

Cons:

All good but onsite parking would have been handy (we had a lot of gear)

2026-03-11 • via Nuitee