BreakFree Cosmopolitan

This property is no longer used as a hotel. I was not informed that my booking had been transferred to a new hotel until I arrived at check-in. The replacement hotel was npt satisfactory. Avoid Accor.

the bathroom is awful. I will never come back again.

Very good location, nice pool. Everything is walking distance and the public transport is right there- easy to use.

This is an excellent choice if you enjoy being in the middle of everything. Hundreds of things to do and places to eat one minute away. Good size unit in good condition. If you book a normal unit it may not be so well renovated. We booked an "ecexutive" unit which means a renovated unit. Each unit is individually owed and different.
Good quality body lotion, etc. Washer and drier worked well. Not stingy with supplies. Lovely staff.

Stayed many times over the years and never had a problem till this stay. The room was terrible. It was dirty. The bathroom mouldy. The lounge torn and a window held with tape. The shower was covered in mould and lime scale. Very disappointed this time round.

Generally all good but the spa tewmp wasnt fix i asked to increase the temp a staff member said she had reset it but thta made no difference na d no follow up was done

Location was the key - great rooms could have better pillows thou 😉

Was great only thing we didnt like is cheap toilrt paper and no dustbin shovel with broom otherwise it was great

Liked everything. 3rd stay and will be back.

Overall very good and handy for what I was looking for

Stayed in many apartments in Gold Coast this is by far the worse. Im surprised that a company like breakfree have this property on their books. Its super dodgy and feels unsafe, the building it is located in is run down and many vacant shops that gives it the dodgy feeling. The rooms are cold and uninviting, middle of winter and they give you a bed sheet and 1 thin blanket, i know its qld but come on. Its like this building has a dark past to it, balcony furniture broken and the unit we stayed in need a revamp. We were so uncomfortable in it we checked out a day early. Location is good but if you can put up with noise of cars, trams, slingshot screams and doof doof from nearby nightclub then it will suit you.

Bad smell in the apartment. We stayed 7 days and they wanted more money for extra towels and toilet paper. No wifi unless you paid extra for it. If the fire alarm went off in the apartment they said they would charge us 1500 dollars. Very noisy but very close to everything we wanted very easy to walk and get food and see the night life.

A great location- we had a superior apartment- 2 bedrooms, a HUGE shower and seperate toilet!
The tram stop outside the door, the grocery shop across the road- fantastic location! Older property, but location makes up for this! Can be noisy Thursday-Sunday- but you are in the CENTRE of town- it’s to be expected!!
Will definitely be returning- very impressed ❤️

The rooms were very clean neat and tidy. The apartment was near new except for the seating on the balcony very old and torn. 9/10

Proprietary was extremely dirty. Every single dish in the cupboards was with stain, some food scrap was glued on the plates, cutlery, glasses, had lip marks, and stain from the drinks, floors had a hairs all over, linen had stain.
I understand is old but cleanliness was 0/10. After first night sleeping on the portable bed my son got rush on his body. Doors are could not be closed, curtains was half falling from the rod. Remote control for TV didn’t work. Promised Foxtel, not even normal TV worked. Wifi didn’t exist until you asked. Apartment was falling in part. Tiles on the balcony was health risk, broken and very sharp. After complaining at the service desk I was told someone will come and do cleaning never happened. Promised in half week someone will come and clean, never happened.
Pool, spa, sauna, bbq and outdoor area I just visited and look nice. It is clean but there is a lot of sharp edges on tiles in the spa.
I spend one week there, report on first day to receptionist and I was told to write email what I did but not anyone was addressed this during my stay. Ask receptionist few times but nothing was done.

Excellent location staff and amenities ✅

The reception staff were excellent. The property is a bit noisy at night but location is excellent

Empty beer cans rolling around all night in an area fenced off from our balcony kept us awake all night. Obviously the cleaners are not looking at the surrounding areas.

Good budget accommodation in the centre of Surfers Paradise.
Noise can be an issue if located on a lower floor like I was. You're also surrounded by construction that starts early in the morning 6-7am and a slingshot ride that operates late into the night. But sometimes thats a realistic sacrifice for the convenience of having the tram stop right out front and being so close to Cavill Ave.
My particular room also had loud plumbing and was right next to the garbage shoot. Wouldn't recommend to light sleepers.

Spacious deluxe 1 bedroom apartment in the centre of Surfers. Old but in good condition and clean. Lovely views of city and sea. Convenient and easy basement parking.
Centre of Surfers means rather noisy at night, but closing the balcony doors solves this if a bother. Good desk staff but limited hours.
Overall excellent value for money when under $150 / night.