Village Lake Luxury Apartments

Hotels
9.3 (598 reviews)
1 Rutherford Crescent , Hanmer Springs , nz

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Heating
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Superb comfort
Great location
Friendly service
Clean and well-presented rooms
Cons:
Beds too soft
Wifi connection issues
Room readiness delays
Minor maintenance needed

Categories

Cleanliness
9.2
The apartments were reported to be well presented and clean, enhancing the overall experience.
Service
9.7
Wonderful hosts and friendly check-in staff contributed greatly to a positive experience.
Location
9.7
Excellent location within walking distance to main attractions, making it convenient for families.
Room Quality
9.2
Rooms were described as warm and comfortable, but a comment about soft beds was noted.
Amenities
9.2
Heated floors were noted as a lovely surprise, enhancing the overall stay.
Value for Money
9.2
Overall value felt justified given the quality of service and amenities provided.
Food and Beverage
8.7
Standard quality for this hotel tier since no specific comments were made regarding food and beverage.
Overall Experience
9.5
Based on overall satisfaction and willingness to return, the experience was rated highly.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-17 15:58

Property Description

Luxurious Village Lake Apartments

The Village Lake Apartments in Hanmer Springs offer a luxurious stay just a few hundred metres from the famous thermal pools.

Designer Apartments with Premium Amenities

Indulge in fully serviced 2 and 3 bedroom apartments featuring classic elegance, designer kitchens, premium bedding, and onsite laundry facilities. Enjoy unlimited free WiFi during your stay.

Convenient Location for Relaxation and Adventure

Take a leisurely picnic at the barbeque facilities, explore nearby restaurants and bars, or visit the Hamner Springs Thermal reserve just a short walk away. For adventure seekers, engage in thrilling activities like jet boating, mountain biking, and bungee jumping in the picturesque surroundings.

Book now to experience luxury and convenience at Village Lake Apartments.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CHC

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for NZD 25 per person per night when using an available cot.
    Children up to and including 2 years old stay for NZD 25 per person per night when using an existing bed.
    Children from 3 years old to 16 years old stay for NZD 50 per person per night when using an existing bed.
    People no matter the age stay for NZD 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.3
Based on 598 reviews
Cleanliness: 9.2
Service: 9.7
Location: 9.7
Room Quality: 9.2
Amenities: 9.2
Value for Money: 9.2
Food and Beverage: 8.7
Overall Experience: 9.5
M
Matiu • family_with_children • nz
10
Friendly and warm comfy place to stay.
Pros:

High end comfy warm place, nice staff.

Cons:

N/A

2026-06-22 • via Nuitee
M
Mackenzie • extended_group • au
10
Central and spacious!
Pros:

Close to town! Spacious apartment! Nice and quiet!

Cons:

-

2026-06-21 • via Nuitee
N
Nola • family_with_children • nz
6
Location was good, and good facility. Just service let them down for cost paid for stay.
Pros:

Location good and nice property with good facilities. The underfloor heating was going and no heater or heated towel rails in bathroom. It was really cold. Underfloor heating got turned on after 24 hrs of our stay when I complained about cold bathroom. There was a heat pump and gas fire but no heating in bathroom to dry towel s and these were not replaced as no servicing on our second day! No pool towels available as we had been told and had to ask for these.
Not serviced daily and we were not told this. For this cost expect daily servicing. I didn't feel the staff were particularly friendly or interested in our comfort. And the cooking smells in Reception were horrible

2026-06-21 • via Nuitee
L
Leah • extended_group • nz
10
Great place to stay
Pros:

Second time here. Great place to stay

2026-06-20 • via Nuitee
D
David • solo_traveller • nz
10
.
Pros:

Location and quality

Cons:

.

2026-06-11 • via Nuitee
T
Tom • couple • au
10
Great location would highly recommend to others. Great value for money.
Pros:

Very spacious. Apartment more like a small house in terms of room. Best apartment we have experienced in New Zealand to date. Short walking distance to shops and restaurants. No need to drive our vehicle.

Cons:

The visitors manual could be improved. Took a little while to work out the TV. Light switches everywhere including switches for gas and spa bath seperate to spa bath. However minor issue when compared to quality of apartment.

2026-06-10 • via Nuitee
S
Sarah • family_with_children • nz
8
2026-06-01 • via Nuitee
P
Peter • solo_traveller • nz
10
2026-06-01 • via Nuitee
G
Graham • extended_group • nz
10
2026-05-31 • via Nuitee
S
Svenja • extended_group • nz
10
Fantastic hosts, location and apartment. We will definitely be back.
Pros:

The location and how modern and clean it was. Amazing hosts!

2026-05-30 • via Nuitee
K
Katrina • extended_group • au
9
Fantastic location and appartment and the view was amazing!
Pros:

So clean and spacious

2026-05-15 • via Nuitee
T
Tracy • solo_traveller • nz
7
Cons:

Would have preferred upstairs.

2026-05-09 • via Nuitee
A
Aislinn • solo_traveller • au
10
Perfect stay in Hanmer Springs
Pros:

The underfloor heating in the kitchen and bathroom floor tiles was amazing! Super comfy bed as well, loved the gas fire, super cosy.

Cons:

Nothing!

2026-05-05 • via Nuitee
C
Chelsea • solo_traveller • nz
8
Pros:

The 2 bedroom apartment was perfect for our family stay. It was very comfy and close to town which was fantastic.

2026-05-04 • via Nuitee
R
Rebecca • extended_group • nz
7
Nice and handy. Needs some tlc but we had everything we needed.
Pros:

Great location, spacious living area with enough seats for everyone. Comfortable beds

Cons:

It’s getting a bit tired, needs some work. Bathroom fan keeps going long after you have left the bathroom which is really noisy

2026-05-03 • via Nuitee
S
Sara • extended_group • sg
10
2026-04-09 • via Nuitee
H
Helen • extended_group • au
9
2026-04-07 • via Nuitee
G
Graham • couple • nz
10
2026-03-29 • via Nuitee
M
Maria • extended_group • au
10
Perfect
Pros:

Excellent property close to the village. Staff were great. Very accommodating

Cons:

Nothing. Everything was great and could have stayed longer

2026-03-23 • via Nuitee
J
Jim • extended_group • nz
9
Pros:

Handy to town

Cons:

N/a

2026-03-17 • via Nuitee