Village Lake Luxury Apartments

Hotels
9.3 (571 reviews)
1 Rutherford Crescent , Hanmer Springs , nz

Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Terrace
Family rooms
BBQ facilities
Luggage storage
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Superb comfort
Great location
Friendly service
Clean and well-presented rooms
Cons:
Beds too soft
Wifi connection issues
Room readiness delays
Minor maintenance needed

Categories

Cleanliness
9.2
The apartments were reported to be well presented and clean, enhancing the overall experience.
Service
9.7
Wonderful hosts and friendly check-in staff contributed greatly to a positive experience.
Location
9.7
Excellent location within walking distance to main attractions, making it convenient for families.
Room Quality
9.2
Rooms were described as warm and comfortable, but a comment about soft beds was noted.
Amenities
9.2
Heated floors were noted as a lovely surprise, enhancing the overall stay.
Value for Money
9.2
Overall value felt justified given the quality of service and amenities provided.
Food and Beverage
8.7
Standard quality for this hotel tier since no specific comments were made regarding food and beverage.
Overall Experience
9.5
Based on overall satisfaction and willingness to return, the experience was rated highly.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-17 15:58

Property Description

Luxurious Village Lake Apartments

The Village Lake Apartments in Hanmer Springs offer a luxurious stay just a few hundred metres from the famous thermal pools.

Designer Apartments with Premium Amenities

Indulge in fully serviced 2 and 3 bedroom apartments featuring classic elegance, designer kitchens, premium bedding, and onsite laundry facilities. Enjoy unlimited free WiFi during your stay.

Convenient Location for Relaxation and Adventure

Take a leisurely picnic at the barbeque facilities, explore nearby restaurants and bars, or visit the Hamner Springs Thermal reserve just a short walk away. For adventure seekers, engage in thrilling activities like jet boating, mountain biking, and bungee jumping in the picturesque surroundings.

Book now to experience luxury and convenience at Village Lake Apartments.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CHC

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for NZD 25 per person per night when using an available cot.
    Children up to and including 2 years old stay for NZD 25 per person per night when using an existing bed.
    Children from 3 years old to 16 years old stay for NZD 50 per person per night when using an existing bed.
    People no matter the age stay for NZD 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.3
Based on 571 reviews
Cleanliness: 9.2
Service: 9.7
Location: 9.7
Room Quality: 9.2
Amenities: 9.2
Value for Money: 9.2
Food and Beverage: 8.7
Overall Experience: 9.5
G
Gavin couple au
10
2026-02-14 via Nuitee
M
Monica extended_group us
10
Pros:

Clean, comfortable close to town.

2026-02-09 via Nuitee
E
Emma family_with_children nz
7
Relaxing and lovely to be so close to the centre allowing our younger teens to be able to have freedom to do their own t
Pros:

Proximity
We have stayed here a lot when it was owned by the previous owners and really enjoyed our stay in every way which was why we picked it again.

Cons:

The units definitely need some work. We had a kitchen draw front missing, broken fridge door and vege container, noticeable marks on the walls and carpet.
It was clean and the beds were very comfortable but the standard as a whole was not to same level as what it had been when we had stayed there previously.

2026-01-26 via Nuitee
H
Hassan couple au
8
2026-01-15 via Nuitee
L
Lubos couple cz
10
2026-01-08 via Nuitee
J
Jaina family_with_children au
10
Can’t get enough of this location!
Pros:

Perfect and beautiful location! Close to everything, good customer service! Rooms were very clean and tidy.

Cons:

Nothing to comment. Everything was outstanding

2026-01-07 via Nuitee
A
Anne extended_group au
9
Luxury apartment, handy and peaceful location. Good service.
Pros:

Luxury apartment, handy and peaceful location. Good service.

Cons:

Every thing was great.

2026-01-04 via Nuitee
K
Kathryn family_with_children au
10
Fantastic apartment in a beautiful location
Pros:

Fantastic location, close to the many activities available in Hanmer Springs. The on-site manager was very helpful and responsive. When we were late arriving, he called ahead to make sure all was ok and then waited for us to arrive. The apartment is spacious, modern, clean and great value for money.

Cons:

Nothing

2026-01-04 via Nuitee
B
Brooke family_with_children au
9
Excellent. Will stay there again for sure
Pros:

Spacious, clean, everything we needed like washing machine, dryer, 2 bathrooms

Cons:

Nothing

2026-01-03 via Nuitee
S
sophy family_with_children nz
9
fantastic stay with very welcoming hosts
2026-01-02 via Nuitee
L
Laura family_with_children ch
10
2026-01-01 via Nuitee
K
Kevin extended_group nz
8
2026-01-01 via Nuitee
K
Kerry family_with_children gb
10
Lovely comfortable apartment with all you need! Location is perfect and a short walk to the village centre
Pros:

Very well situated and spacious accommodation staff were so welcoming on arrival and throughout the stay

Cons:

Nothing

2025-12-30 via Nuitee
R
Roxanne extended_group nz
10
Great stay
Pros:

Great place, with a great location.We were walking distance to most things and it suited our family of 5 well!

2025-12-30 via Nuitee
J
Jayne family_with_children au
10
Pros:

Clean, well appointed and friendly staff

2025-12-26 via Nuitee
A
ashleigh family_with_children au
9
2025-12-20 via Nuitee
R
Rachel family_with_children gb
9
Lovely stay, we'll come again and definitely recommend.
Pros:

Great location and a really lovely apartment with everything we needed. Having pool towels available was a nice convenient extra. Thanks!

2025-12-20 via Nuitee
N
Ngareta family_with_children nz
10
Superb comfort and location for families
Pros:

I have stayed here quite a few times over the past and is always my first choice due to the comfort and location the apartments offer and I also love the May Chang shampoo/conditioner and handwash they supply and nice to see this hasn't changed over the years, also great to support local businesses.

Cons:

The beds are too soft, I have said this before.

2025-12-02 via Nuitee
J
jackie family_with_children nz
9
2025-11-30 via Nuitee
J
Julie extended_group au
6
2025-11-03 via Nuitee