Waters Edge The Strand

Hotels
8.1 (1680 reviews)
63-64 The Strand, North Ward , Townsville , au

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
BBQ facilities
Lift / Elevator
Luggage storage
Tour desk
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
AC issues
Cleanliness concerns

Categories

Cleanliness
7.55
Mixed reviews on cleanliness with mentions of cleanliness but also some reports of issues.
Service
8.85
Staff were friendly and helpful, contributing positively to the service experience.
Location
9.05
Numerous mentions of great location, particularly near The Strand.
Room Quality
7.55
Some complaints about air conditioning and overall room quality, but also mentions of comfort.
Amenities
7.55
Basic amenities available but with some complaints about maintenance.
Value for Money
8.05
Generally seen as good value given location, though some areas need maintenance.
Food and Beverage
8.15
Not explicitly mentioned, assumed standard quality for this hotel tier.
Overall Experience
8.05
Overall experience was good, balancing positives with some negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 06:59

Property Description

Spectacular Beachfront Views
Waters Edge Resort in Townsville offers stunning views of Magnetic Island and Cleveland Bay, making it the perfect beach getaway.

Modern Amenities
The renovated studio apartments feature air conditioning, cable TV, and a kitchenette, providing guests with all the comforts of home during their stay.

Relaxation and Convenience
Guests can unwind by the outdoor swimming pool, indulge in the spa pool, or have a BBQ on the sun terrace. With laundry services and secure parking, convenience is key at Waters Edge Resort.

To experience the ultimate beachfront retreat with modern amenities and convenience, book your stay at Waters Edge Resort in Townsville now.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that reception opening hours are as follows: Monday to Friday: 09:00 to 17:00 Saturday, Sunday and Public Holidays: 09:00 to 12noon or as required. If you arrive outside reception opening hours, please call 07 47211777.

No outdoor dining or balconyGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: TSV

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    People 4 years old and over stay for AUD 50 per person per stay when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 1680 reviews
Cleanliness: 7.55
Service: 8.85
Location: 9.05
Room Quality: 7.55
Amenities: 7.55
Value for Money: 8.05
Food and Beverage: 8.15
Overall Experience: 8.05
T
Trevor • solo_traveller • au
8
Pros:

Very good location. Nice room

2026-05-30 • via Nuitee
D
David • couple • au
10
Short and sweet but great
Pros:

Excellent location
Easy access

2026-05-30 • via Nuitee
M
Maureen • solo_traveller • au
9
2026-05-30 • via Nuitee
C
Cameron • solo_traveller • au
8
Pros:

Location great
Close to food & drinks
Easy access

Cons:

Lifts are slow

2026-05-29 • via Nuitee
K
Kerrie • solo_traveller • au
8
2026-05-28 • via Nuitee
A
Andrew • extended_group • au
9
2026-05-27 • via Nuitee
A
Arend • couple • au
10
2026-05-27 • via Nuitee
H
Hazel • couple • au
8
2026-05-27 • via Nuitee
E
Embleton • solo_traveller • au
8
Pros:

Good location, good gardens

Cons:

Lift slow at times

2026-05-26 • via Nuitee
G
Greg • family_with_children • au
2
2026-05-26 • via Nuitee
M
Mark • solo_traveller • au
10
2026-05-25 • via Nuitee
T
Tegan • family_with_children • au
8
Great location and value for money. Disappointed we didn’t have a balcony room so no fresh air! Clean except for the lou
Pros:

Great location on the strand

Cons:

The lounge needs a deep clean! There is no housekeeping on sundays, we weren’t aware so washed our own towels, had to head to supermarket for detergent as none supplied!

2026-05-25 • via Nuitee
J
Jason • couple • au
9
The room and location was amazing! The staff are very helpful.
Pros:

Clean, comfortable, modern furniture and decor.

Cons:

I would like to have PowerPoints near the bed.

2026-05-25 • via Nuitee
C
Clifton • solo_traveller • au
8
Pros:

Every thing

2026-05-25 • via Nuitee
M
Mary Kay • solo_traveller • au
8
A great location and wish I could have stayed longer
Pros:

Great location on the strand near all the cafes and restaurants. Very comfortable and warm welcome. Good facilities with kitchenette, swimming pool and secure undercover parking.

Cons:

I was not aware of the free wifi and no network showed when I looked for it.

2026-05-24 • via Nuitee
D
Denise • family_with_children • au
5
It was average
Pros:

Location to the strand

Cons:

The air con in the main bedroom was very loud and made it difficult to sleep.
The tap in the bathroom was broken making showering unsafe for my children
The floor was dirty

2026-05-24 • via Nuitee
M
Monika • solo_traveller • ch
9
2026-05-22 • via Nuitee
S
Sally • solo_traveller • au
9
Pros:

Great location

2026-05-21 • via Nuitee
B
Brett McLeod • solo_traveller • au
10
Excellent choice and best location
Pros:

Absolutely lovely balcony room with views of the Strand beach and Magnet Island.
Close to excellent coffee and cafes.
Great secure off street under building parking.
Super clean large room.
Highly recommend and will stay again when next in Townsville.
Awesome stay !! 10 out of 10

Cons:

Nothing to dislike . .all good 👍

2026-05-19 • via Nuitee
D
Debbie • couple • au
10
5 stars 🌟
Pros:

So clean in the perfect location and I the staff is so friendly and always go out of there way to help 🌸Thanks so much I will be definitely coming back and telling my friends.

2026-05-17 • via Nuitee