Waters Edge The Strand

Hotels
8.1 (1556 reviews)
63-64 The Strand, North Ward , Townsville , au

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
BBQ facilities
Lift / Elevator
Luggage storage
Tour desk
Non-smoking throughout
Allergy-free room
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
AC issues
Cleanliness concerns

Categories

Cleanliness
7.55
Mixed reviews on cleanliness with mentions of cleanliness but also some reports of issues.
Service
8.85
Staff were friendly and helpful, contributing positively to the service experience.
Location
9.05
Numerous mentions of great location, particularly near The Strand.
Room Quality
7.55
Some complaints about air conditioning and overall room quality, but also mentions of comfort.
Amenities
7.55
Basic amenities available but with some complaints about maintenance.
Value for Money
8.05
Generally seen as good value given location, though some areas need maintenance.
Food and Beverage
8.15
Not explicitly mentioned, assumed standard quality for this hotel tier.
Overall Experience
8.05
Overall experience was good, balancing positives with some negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 06:59

Property Description

Spectacular Beachfront Views
Waters Edge Resort in Townsville offers stunning views of Magnetic Island and Cleveland Bay, making it the perfect beach getaway.

Modern Amenities
The renovated studio apartments feature air conditioning, cable TV, and a kitchenette, providing guests with all the comforts of home during their stay.

Relaxation and Convenience
Guests can unwind by the outdoor swimming pool, indulge in the spa pool, or have a BBQ on the sun terrace. With laundry services and secure parking, convenience is key at Waters Edge Resort.

To experience the ultimate beachfront retreat with modern amenities and convenience, book your stay at Waters Edge Resort in Townsville now.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that reception opening hours are as follows: Monday to Friday: 09:00 to 17:00 Saturday, Sunday and Public Holidays: 09:00 to 12noon or as required. If you arrive outside reception opening hours, please call 07 47211777.

No outdoor dining or balconyGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: TSV

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    People 4 years old and over stay for AUD 50 per person per stay when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 1556 reviews
Cleanliness: 7.55
Service: 8.85
Location: 9.05
Room Quality: 7.55
Amenities: 7.55
Value for Money: 8.05
Food and Beverage: 8.15
Overall Experience: 8.05
S
Sharon • couple • au
7
2026-03-27 • via Nuitee
V
venture • family_with_children • au
10
Pros:

Friendly and helpful staff. Located in a beautiful area with close proximity to good food.

Cons:

The bed was just two singles pushed together and was caring me to fall between the gap.

2026-03-26 • via Nuitee
D
David • couple • au
9
2026-03-25 • via Nuitee
W
Willie • couple • au
10
Excellent service, great staff, clean facilities and close to everything
Pros:

Deb is one of a kind. Excellent service

Cons:

Nothing

2026-03-25 • via Nuitee
P
Peter • couple • au
8
bed was comfortable good location nice staff
Pros:

Staff

2026-03-25 • via Nuitee
D
Desley • family_with_children • au
10
Home Away from Home
Pros:

Location was fantastic. Plenty of cafes and bars to take care of meals, and drinks. Just across the road from the water. Daily walk is easy to follow the pathways. Room with a sea view was very comfortable, air conditioned, plenty of space. Bedding was good. The manager was so kind and compassionate and went out of her way to help us. Staff were friendly..

Cons:

Our stay was too short. We could not fault this place.

2026-03-25 • via Nuitee
J
Janet • solo_traveller • au
6
2026-03-23 • via Nuitee
R
Rowena • couple • au
8
Pros:

Needs a refresh very noisy early in the mornings but it was ok

2026-03-21 • via Nuitee
K
Karen • couple • au
10
Enjoyable relaxing overnight stay
Pros:

Friendly service. Great location. Very comfortable bed. Clean and tidy.

Cons:

If I had to say something it would be the elevator. But it is functional.

2026-03-21 • via Nuitee
C
Carolyn • family_with_children • au
8
2026-03-19 • via Nuitee
T
Taylor • family_with_children • au
10
2026-03-19 • via Nuitee
T
Terry • solo_traveller • au
10
Front of hose staff went above and beyond to accommodate me
Pros:

Room was excellent, large and well maintained

Cons:

Nothing !

2026-03-19 • via Nuitee
L
Leanne • family_with_children • au
9
2026-03-18 • via Nuitee
D
Darrin • solo_traveller • au
10
2026-03-18 • via Nuitee
B
Bilic • solo_traveller • au
10
Overall my stay was excellent had a fun time in the pool and had a wonderful sleep on the very comfortable bed
Pros:

Very friendly staff and close to a few pubs

Cons:

No smoking on the balcony

2026-03-18 • via Nuitee
C
Cathy • solo_traveller • au
9
Clean, comfortable, will come back again
Pros:

did not have a view but was not expecting one, room was spacious and comfortable, wifi was excellent, location was convenient, close to food outlets/cafes great position on the Strand and the secure parking was easy to use and had plenty of space

2026-03-17 • via Nuitee
P
Pinkney • couple • au
6
great location.
Pros:

great location

Cons:

modern facilities

2026-03-15 • via Nuitee
L
Leigh-Ann • family_with_children • au
6
Pros:

The location

Cons:

Where the 1 bedroom apartment was located. It should be cheaper. Awful view. Should be told the truth

2026-03-14 • via Nuitee
C
Colin • family_with_children • au
9
Pros:

Location
Staff

Cons:

No bicuits in the room

2026-03-12 • via Nuitee
U
Urs • extended_group • au
9
good…..👍
Pros:

All good and comfortable….

Cons:

Elevator from parking to upstairs is a bit old and slow…..

2026-03-11 • via Nuitee