Waters Edge The Strand

Hotels
8.1 (1724 reviews)
63-64 The Strand, North Ward , Townsville , au

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Garden
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
AC issues
Cleanliness concerns

Categories

Cleanliness
7.55
Mixed reviews on cleanliness with mentions of cleanliness but also some reports of issues.
Service
8.85
Staff were friendly and helpful, contributing positively to the service experience.
Location
9.05
Numerous mentions of great location, particularly near The Strand.
Room Quality
7.55
Some complaints about air conditioning and overall room quality, but also mentions of comfort.
Amenities
7.55
Basic amenities available but with some complaints about maintenance.
Value for Money
8.05
Generally seen as good value given location, though some areas need maintenance.
Food and Beverage
8.15
Not explicitly mentioned, assumed standard quality for this hotel tier.
Overall Experience
8.05
Overall experience was good, balancing positives with some negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 06:59

Property Description

Spectacular Beachfront Views
Waters Edge Resort in Townsville offers stunning views of Magnetic Island and Cleveland Bay, making it the perfect beach getaway.

Modern Amenities
The renovated studio apartments feature air conditioning, cable TV, and a kitchenette, providing guests with all the comforts of home during their stay.

Relaxation and Convenience
Guests can unwind by the outdoor swimming pool, indulge in the spa pool, or have a BBQ on the sun terrace. With laundry services and secure parking, convenience is key at Waters Edge Resort.

To experience the ultimate beachfront retreat with modern amenities and convenience, book your stay at Waters Edge Resort in Townsville now.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that reception opening hours are as follows: Monday to Friday: 09:00 to 17:00 Saturday, Sunday and Public Holidays: 09:00 to 12noon or as required. If you arrive outside reception opening hours, please call 07 47211777.

No outdoor dining or balconyGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: TSV

Location

Guest Reviews

8.1
Based on 1724 reviews
Cleanliness: 7.55
Service: 8.85
Location: 9.05
Room Quality: 7.55
Amenities: 7.55
Value for Money: 8.05
Food and Beverage: 8.15
Overall Experience: 8.05
M
Martina • solo_traveller • au
8
Tina Morpeth
Pros:

Waters Edge is a fantastic place, clean and comfortable.
Full equipped kitchen, beautiful views and very nice staff.

Cons:

Located at the Strand which is wonderful and great, just made it a bit noisy in the front rooms. Only for noise sensitive people. Thank you.

2026-08-14 • via Nuitee
R
Robin • couple • au
8
Thanks very much Debbie!
Pros:

The staff members were exceptionally helpful and considerate.

2026-08-13 • via Nuitee
O
Olga • solo_traveller • au
8
2026-08-12 • via Nuitee
J
Judy • couple • au
9
Comfortable and easy access to amenities
Pros:

Great location for walks along the beach and walking distance for cafes and restaurants

Cons:

Needed more than the blanket provided, it was quite cold at night

2026-08-07 • via Nuitee
K
Kerry • extended_group • us
7
Good location but be proactive about getting access
Pros:

Great location along the water and loved having laundry facilities.

Cons:

Staff leaves early in the day and will not send messages about where to locate the keys to check in. Only was able to get in to our room thanks to a maintenance worker that was there late.

2026-08-07 • via Nuitee
E
Ellen • couple • au
9
Would definitely stay again
Pros:

Clean good facilities on the waterfront

2026-08-05 • via Nuitee
3
31122001 • solo_traveller • de
8
2026-08-05 • via Nuitee
J
Jade • family_with_children • au
8
Pros:

Wonderfully located. Clean and comfy.
Very helpful and accomodating staff.

Cons:

Needs a little refresh.

2026-08-04 • via Nuitee
J
JEN • couple • au
10
Staff were wonderful. Nothing was too much trouble. Very accommodating.
Pros:

Clean tidy and great location

2026-08-03 • via Nuitee
J
John • couple • au
9
2026-07-25 • via Nuitee
S
samantha • couple • au
10
Af
Pros:

Great location, easy walk to lots of eateries and cafes and restaurants. Across from the waterfront and excellent service and amenities.

Cons:

A little bit noisy from the traffic but that's just because we are not used to traffic being from a very small town. Other it was lovely

2026-07-23 • via Nuitee
S
Steven • solo_traveller • au
8
2026-07-22 • via Nuitee
T
Thomson • solo_traveller • au
6
Pros:

Great location. Friendly staff. Clean.

Cons:

No safety or screen on window on 1st level. No exhaust fan in bathroom.

2026-07-19 • via Nuitee
L
Lenka • extended_group • au
8
Pros:

Close to beach, restaurants

Cons:

No flyscren door on balcony

2026-07-16 • via Nuitee
F
Francoise • couple • au
8
Our stay was outstanding and the managers Graig and Stephanie were great
Pros:

Location was great close to cafes and restaurants room was well appointed
A kitchen with ,stove,microwave,good size fridge and cutlery
Ironing board and iron
King size bed very comfortable balcony with view of the strand
Bathroom big and clean

Cons:

Nothing

2026-07-13 • via Nuitee
P
Pauline • solo_traveller • au
7
Pros:

Location

Cons:

The spa didn't work

2026-07-13 • via Nuitee
D
Diane • couple • au
8
2026-07-11 • via Nuitee
M
Mueller • family_with_children • au
7
Great location!
Pros:

Great location, room was clean and comfortable with everything we needed!

Cons:

Nothing comes to mind

2026-07-08 • via Nuitee
D
Deb • couple • au
9
A great comfortable stay and would definitely stay again
Pros:

Close to restaurants and facilities
Secure parking
Friendly staff at reception

Cons:

No onsite breakfast available

2026-07-04 • via Nuitee
P
Paula • couple • au
10
Nice place to stay
Pros:

Great location, lovely staff

Cons:

Noisy street traffic as an event was on

2026-06-30 • via Nuitee