Mantra The Observatory

Hotels
Mantra
8.1 (2627 reviews)
40 William Street , Port Macquarie , au

Free
Children allowed

Facilities

WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Beautiful views
Cons:
Cleanliness issues
Room quality criticisms
Value for money concerns

Categories

Cleanliness
7.49
Some reviews mentioned stained carpets and basic cleanliness.
Service
8.96
Many reviews praised the friendly and helpful staff.
Location
9
Numerous reviews highlighted a superb location close to the beach.
Room Quality
7.45
Mixed sentiments regarding room quality; some found it basic and dated.
Amenities
7.98
General comments on adequate amenities; however, some upgrades needed.
Value for Money
7.44
Several reviews felt the price did not match the luxury expected.
Food and Beverage
7.99
No specific feedback; assumed standard for hotel tier.
Overall Experience
8.46
Overall, guests expressed satisfaction despite some criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 06:22

Property Description

Indulge in Relaxation
Located just a short stroll away from Town Beach, Mantra The Observatory offers an indoor pool for guests to unwind and rejuvenate. The sauna and library provide additional relaxation options, while the BBQ area is perfect for enjoying outdoor meals.

Convenient Amenities
With apartments featuring patios or terraces, and some even equipped with kitchen facilities, guests can enjoy a comfortable stay. The carpark with electric car chargers adds convenience for eco-conscious travelers.

Delightful Dining Options
Savor fresh local seafood and steaks at Scampi's Seafood Bar and Grill, or enjoy a wholesome breakfast at The Milkbar Cafe. The hotel's proximity to Flynns Beach and the town center makes it a prime choice for your stay.

Ready to experience comfort and convenience? Book your stay at Mantra The Observatory now!

Important information:

Please note that there is a 1.1% charge when you pay with a (Visa, Mastercard, American Express etc) credit card.

The maximum vehicle height for parking at this property is 6.6 feet. Taller vehicles cannot park here.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: PQQ

Location

Guest Reviews

8.1
Based on 2627 reviews
Cleanliness: 7.49
Service: 8.96
Location: 9
Room Quality: 7.45
Amenities: 7.98
Value for Money: 7.44
Food and Beverage: 7.99
Overall Experience: 8.46
N
Noela couple au
10
2026-08-21 via Nuitee
M
Michael extended_group au
10
A great place for a weekend getaway
Pros:

Great place to stay and the perfect location

Cons:

Nothing

2026-08-21 via Nuitee
K
Kelly couple au
8
2026-08-16 via Nuitee
M
Martin couple au
9
Relaxing
Pros:

Location and cleanliness.

Cons:

Nothing

2026-08-16 via Nuitee
C
Campbell solo_traveller au
7
Pros:

Location was great.
Rooms spacious.
Comfortable lounge area and balcony area was large.

Cons:

Rooms were freezing cold, only aircon was in the kitchen and lounge area
No bar area or restaurant inside the hotel

2026-08-12 via Nuitee
P
Peta solo_traveller au
10
2026-08-12 via Nuitee
N
NICHOLE family_with_children au
10
Great to relax and enjoy the company of people you are staying with
Pros:

Clean good views and location

Cons:

Might need to check the mattresses in the main room

2026-08-11 via Nuitee
K
Kerrie couple au
10
2026-08-10 via Nuitee
R
Ross solo_traveller au
10
Pros:

Everything. Indoor pool was great and room was fantastic

Cons:

Only issue was no lift to the apartment and 2 flights of stairs was very difficult with a pram (which we use as a bed)

2026-08-10 via Nuitee
M
Mohammad couple au
8
2026-08-09 via Nuitee
I
Ibtisam extended_group ae
8
Good
Pros:

We stay one night in 3 bedroom apartment
Good and clean rooms
Have private parking

Cons:

Old furniture

2026-08-08 via Nuitee
J
John solo_traveller hu
9
Modern, clean, comfortable but check building details
Pros:

The apartment had excellent facilities. The rooms are large and comfortable. The kitchen is very well equipped and having two bathrooms was fantastic. Everything was clean and neat. We loved having a washing machine. The proximity to the ocean is great and it is a nice (not short but not long) walk into the downtown.

Cons:

The heated pool and hot tub were quite cold and the change rooms for that area were absolutely freezing. I went once during our stay and didn't go back. That's a real shame because the heated indoor pool was a huge draw card for us in booking. The room was super hard to find and staff were not helpful. If it's obvious your instructions are making no sense to the guest, get up and come show us where we go. Lifts were slow. We did not realise the apartment was not in the main building. This was an unpleasant surprise as it was a family trip and meant the other half of my family was in a completely different section of the premises.

2026-08-07 via Nuitee
J
Jordana couple au
9
Great experience
Pros:

Great location

2026-08-04 via Nuitee
M
Michelle couple au
3
Disappointing
Pros:

Large units, great location.

Cons:

Just a bad experience. Booked for ocean view room and was only provided a low level obstructed view. We could move apartments but were told we had to pay more. The spa and pool were cold which was disappointing as I had booked this place due to it being advertised with a heated pool and spa. So didn’t use this the whole stay. Then the apartment couldn’t run heating as apparently it shares a system with the room next door. We were offered a little Kmart blower heater. Then we were offered another apartment with its own heating, and we had to move apartments after being all set up in the original apartment. For a 4 star place this is well below what I would expect to pay for. False advertising and lack of warmth in winter really put a stain on our stay.

2026-08-04 via Nuitee
C
Cathy couple au
7
Really enjoyable because of surrounds
Pros:

Location was fabulous

Cons:

Very old and didnt like the closed in deck. Felt like a cage.

2026-08-03 via Nuitee
J
James couple au
6
Disappointing
Pros:

View

Cons:

No information in the room no restaurant not even a box of tissues in the room not welcoming

2026-08-02 via Nuitee
D
Deborah couple au
3
Miserable, cold and not worth the money
Pros:

For the views as it was our 1st time visiting the area

Cons:

When we arrived we were told we’d have to carry our luggage up a number of steps. We’re both elderly with disability issues. Apparently the lift was out and we were not informed of this. We asked for an up grade but was told we had to pay an extra $60 to have a room which we could access by the lift. The 2 bedroom apartment only had one bathroom and the garden room we booked had 2. It was a large unit with out heating in the bedrooms. It was very cold and had no extra blankets. We’ve stayed in Mantra before in Sydney and Canberra and both hotels were amazing. We aid $440 for a 2 bedroom unit that was old, uncomfortable, terrible mattress with no sleep, l will not recommend staying there to anyone else

2026-08-02 via Nuitee
M
Mitch extended_group au
9
2026-08-02 via Nuitee
L
Linda couple au
9
Fabulous location. Spacious and comfortable room. We thoroughly enjoyed our stay.
Pros:

The location right across the road from the beach is amazing. We felt so good about it when we stepped out on to the "balcony" area that we decided to stay an additional night. Loved our time here.

2026-08-02 via Nuitee
J
Joseph couple au
10
Fantastic location and safe and clean
Pros:

Excellent

Cons:

Nothing

2026-07-25 via Nuitee