Quest Mascot

Hotels
Quest Apartment Hotels
8.2 (3556 reviews)
108-114 Robey St, Mascot , Sydney , au

Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Clean and tidy
Great location
Comfortable beds
Helpful staff
Cons:
Limited food options nearby
Parking costs
Outdated amenities

Categories

Cleanliness
7.94
Overall sentiment indicates that cleanliness is satisfactory, though some reviews mention minor issues.
Service
8.61
Amazing staff very helpful and friendly, with specific praise for their assistance and professionalism.
Location
8.45
Many reviews highlight the convenient location near the airport and public transport.
Room Quality
8.1
Rooms described as comfortable and well-maintained, though some are outdated.
Amenities
8.24
Amenities are generally good, with adequate facilities mentioned, though some improvements like upgrading the TV are suggested.
Value for Money
7.89
Value for money is perceived as fair, though some guests felt it could be expensive when including parking.
Food and Beverage
7.94
Limited food options nearby but some guests appreciate the convenience of Uber Eats.
Overall Experience
8.41
General consensus is positive, with many guests having enjoyable stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 18:54

Property Description

Modern Self-Contained Accommodation

Convenient Location
Located just minutes away from both Sydney Domestic and International Terminals, Quest Serviced Apartments Mascot offers a convenient stay for travelers. Explore nearby attractions like Darling Harbour and Chinatown with ease.

Comfort and Convenience
Enjoy the comfort of air-conditioned apartments equipped with cooking facilities, flat-screen TVs, and free WiFi. Whether you're staying for business or leisure, the kitchenette or kitchen, dining setting, and private bathroom in each accommodation provide the convenience you need.

Explore Sydney Easily
With major landmarks like Circular Quay, Sydney Harbour Bridge, and the Sydney Opera House a short drive away, make the most of your Sydney adventure while staying at Quest Apartments Mascot.

Book now for a seamless stay at Quest Serviced Apartments Mascot!

Important information:

Please note that there is a 1.5% charge when you pay with a Visa or Mastercard credit card/debit card.
Please note that there is a 2.5% charge when you pay with an American Express, Diners Club, JCB or Union Pay credit card.

Please note that the credit card name and booker name must match.

Please note housekeeping service is not included on Sundays or Public Holidays.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: SYD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs AUD 40 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 10 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children up to and including 12 years old stay for AUD 45 per person per night when using an available extra bed.
    Adults stay for AUD 45 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 3556 reviews
Cleanliness: 7.94
Service: 8.61
Location: 8.45
Room Quality: 8.1
Amenities: 8.24
Value for Money: 7.89
Food and Beverage: 7.94
Overall Experience: 8.41
G
Georgia extended_group au
6
Stay good close to airport
Pros:

Close to airport and reception staff are welcoming and friendly
Beds were comfy

Cons:

One bathroom in room needed an upgrade

2026-06-06 via Nuitee
K
Kate couple au
4
2026-06-06 via Nuitee
D
Donna couple au
10
Perfect for overnight before flight
Pros:

Comfortable & clean. Guest laundry was very handy.

2026-06-06 via Nuitee
T
Timmy solo_traveller nz
6
Staff unprofessional - Noisey room
Pros:

Conveniently close to the airport. Comfortable bed.

Cons:

The man on reception kept making advances towards me. Saying I looked nice. Am I single? Completely inappropriate behaviour, considering I’m married with 3 kids and not gay.

Room was noisy, could hear beeping and traffic.

2026-06-04 via Nuitee
A
Andrew solo_traveller au
9
Pros:

Ease of check in, helpful staff

2026-06-04 via Nuitee
R
Ross couple au
8
2026-06-04 via Nuitee
S
Sally family_with_children au
7
2026-06-04 via Nuitee
R
Roy couple au
7
2026-06-04 via Nuitee
G
Gaden solo_traveller au
10
Pros:

Bed was so comfortable

Cons:

Needed more coffee in room.

2026-06-03 via Nuitee
R
Rebecca family_with_children au
8
2026-06-03 via Nuitee
P
Patricia couple au
9
Convenient & shuttle bus service
Pros:

Very clean
Easy check in

2026-06-03 via Nuitee
J
James couple au
10
Will stay there again . Checkin guy was AMAZINGLY HELPFUL. Told him I’m a plane spotter and he put me in a better room f
Pros:

Great location with view of runway

Cons:

Nothing I didn’t like

2026-06-02 via Nuitee
M
Melekiate family_with_children au
9
Quest never lets me down, I’ve stayed in many quests around Australia and they are all lovely .
Pros:

Connected room so my kids were still close to me, spacious and clean, heaps of beds, they catered to all my needs and the location was amazing. We were suppose to book the shuttles to the airport but I didn’t know this and they were still kind enough to take us to the airport. I left A few items and the staff was amazing and is sending it to us.

Cons:

Nothing much, the beds were a little soft but everything else was amazing.

2026-06-02 via Nuitee
C
Cate Scolnik family_with_children au
5
Served the purpose but I wouldn't choose it again if there was another option.
Pros:

Nice spacious apartment with two bedrooms and two bathrooms, close to the airport, with kitchen and lounge.

Cons:

Only two English Breakfast tea bags for a room that accommodates 4, the tiny little UHT milk containers when most hotels have moved to the 200 ml ones, and the shower was terrible. I couldn't be adjust it to spray properly, only to feel either like a hose firing at me, or a powerful dribble. An Nespresso machine would have been nice, and seems to be standard for most hotel apartments with a kitchen.

2026-06-01 via Nuitee
D
Dianne couple au
8
Pros:

Close to airport

Cons:

N/A

2026-06-01 via Nuitee
M
max solo_traveller au
1
Pros:

Nothing

Cons:

Everything

2026-06-01 via Nuitee
W
Wendy solo_traveller au
7
Stopover
Pros:

Space

Cons:

Disabled shower. The water ran all over the floor. No cot as requested

2026-05-31 via Nuitee
N
Nimisha solo_traveller gb
10
Great experience - I would visit again because the staff were amazing and very accommodating throughout.
Pros:

Staff were excellent! Great place to stay.

Cons:

Noise from the window - you can hear the roadside noise at night especially when asleep. The windows are not insulated well. Also clear faded blinds would be a nice touch to maintain privacy during the day.

2026-05-31 via Nuitee
D
Dalene solo_traveller ca
9
Good airport hotel
Pros:

Proximity to airport

Cons:

It was what I expected

2026-05-31 via Nuitee
B
Ben couple au
10
Great place, Foysel was so accomodating. Very helpful and kind
Pros:

Clean and tidy.

Cons:

Nothing

2026-05-31 via Nuitee