Quest Alice Springs

Hotels
•
Quest Apartment Hotels
8.8 (533 reviews)
9-10 South Terrace , Alice Springs , au

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
BBQ facilities
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cleanliness
Good amenities
Cons:
Limited parking
Bathroom updates needed
No elevator

Categories

Cleanliness
8.78
Clean and well-maintained as per multiple reviews.
Service
9.25
Outstanding service mentioned by guests, particularly from staff.
Location
9.29
Great location for access to town and attractions.
Room Quality
8.24
Rooms were comfortable but some were small and basic.
Amenities
8.77
Amenities were adequate, with kitchen facilities; however, some minor improvements were suggested.
Value for Money
8.73
Overall a good value according to guests' perspectives.
Food and Beverage
8.28
No specific mentions were made; standard quality expected.
Overall Experience
9.05
Enjoyable stay with many positive aspects noted by guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:28

Property Description

Luxurious Accommodation
Experience modern and comfortable studios and apartments at Quest Alice Springs. Each room is equipped with top-notch amenities including LCD TVs, DVD player, and a stereo system for your entertainment needs.

Convenient Facilities
Enjoy a secure stay with our key card security system and take advantage of our alfresco barbecue area and outdoor swimming pool. Whether you need valet dry cleaning or secretarial services, we have you covered.

Ideal Location
Situated near the CBD, Alice Springs Convention Centre, and Lasseters Casino, our 4.5-star hotel offers free WiFi and parking for a hassle-free stay. Book your stay at Quest Alice Springs now for a memorable experience.

Important information:

Please note that there is a 1.5% charge when you pay with a credit card.

Please note that rooms are not serviced on Sundays or Public Holidays.This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: ASP

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People 3 years old and over stay for AUD 45 per person per stay when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.8
Based on 533 reviews
Cleanliness: 8.78
Service: 9.25
Location: 9.29
Room Quality: 8.24
Amenities: 8.77
Value for Money: 8.73
Food and Beverage: 8.28
Overall Experience: 9.05
D
Dalerine • solo_traveller • au
10
Pros:

Staff allowed our group of four ( staying in a 3 bedroom apartment) to check in a little early, and also check out a little late.
We appreciated the chocolates!

Cons:

There arent enough car parks inside the security gates, if you get in after dinner you may be parking outside on the road.

2026-05-23 • via Nuitee
C
Camille • couple • au
8
The room was clean and the bed was very comfortable.
Pros:

The room was clean and the bed was very comfortable.

2026-05-20 • via Nuitee
A
Alison • couple • nz
10
Very enjoyable
Pros:

It was very clean and the staff were very polite and helpful . Will be re commending it to my friends

2026-05-20 • via Nuitee
Y
Yael • extended_group • au
7
A very good value option in Alice Springs
Pros:

Nice, clean, comfortable accommodation with amenities as advertised

Cons:

Location was fine but not as close to town as some other hotels/accommidation

2026-05-12 • via Nuitee
D
Donovan • solo_traveller • au
10
Pros:

Beautiful setting,nice room,

Cons:

No elevator for upstairs

2026-05-07 • via Nuitee
B
Baird • solo_traveller • au
8
2026-05-05 • via Nuitee
K
Karl-Heinz • extended_group • de
5
Renovierungsbedürftige Unterkunft mit trotzdem sehr freundlichem und hilfsbereiten Personal.
Pros:

Gute Lage, kostenfreie Parkplätze, Personal sehr freundlich und hilfsbereit. Sauberkeit

Cons:

Sehr in die Jahre gekommene Unterkunft. Sehr laut, durch die Straße. Matratze sehr hart, deshalb konnte man nicht gut schlafen. Badezimmer renovieungsbedürftig. Pool nicht sehr einladend.

2026-05-01 • via Nuitee
M
Margaret Gail • solo_traveller • nz
9
Good facilities and friendly staff.
Pros:

Good facilities and friendly staff. Room was clean. Staff attentive.

Cons:

Had a few issues with appliances not working properly - the TV packed up for no reason and also the toaster kept tripping. The staff were very prompt at replacing them which was impressive. We stayed 5 nights and the room was only cleaned once during our stay. I actually had to ask the housekeeping staff to give our room a quick hoover as there were crumbs on the floor. Towels weren't replaced which was surprising as we thought they are changed every three days. There was no bathroom sink plug which I had to ask for. Supplies of tea, coffee and milk were not replenished daily either. There was no lift in the building we were staying in so it was a struggle to climb the stairs for me. Parking was on a first-come-first-served basis so was a gamble if you wanted to park near your room. There appeared to be a few long stay residents (for work) who took up a few spaces. However, we were told there was secure parking available next door. I was also concerned about the amount of plastic waste produced from the numerous tubes of shampoo, conditioner, body wash and lotion. May I suggest refillable bottles with dispensers as a far more environmentally friendly option. The location of Quest is in a relatively quiet area, however, it is a bit too far to walk to the town centre so a hire car is a good option. Buses seem to be few and far between.

2026-04-28 • via Nuitee
S
scottburrows • Business • Darwin, Top End, Northern Territory
10
Scott
Pros:

Very clean and tidy, needs pay TV, car parks are very small but enough for the size of the block. enjoyed my stay

2026-04-08 • via Tripadvisor
E
Esther • extended_group • ch
8
Ideal für Kurzaufenthalt
Pros:

grosszügige Platzverhältnisse
Parking vor dem Apartment
gute Ausgangslage

Cons:

In Alice Springs sollte man nachts nicht alleine und zu Fuss unterwegs sein. Das hat aber nichts mit der Unterkunft zu tun.

2026-04-01 • via Nuitee
O
Odyssey17074707029 • Business
10
Quest Alice Springs
Pros:

A nice comfortable stay with very helpful staff. They even reserved a space in the car park for me when I told them I would be doing on call at the hospital.

2026-03-30 • via Tripadvisor
M
Martina • family_with_children • de
7
4 Sterne?
Pros:

Freundliches und sehr hilfsbereites Personal. Wir sagen Danke für alles! Pool vorhanden, Zimmer im OG, gutes Sicherheitsgefühl.

Cons:

Badezimmer riecht unangenehm, man möchte es nicht gern benutzen, in die Jahre gekommen. Handtücher teilweise vergilbt und schmutzig. Teppich im Schlafzimmer fleckig. Küchenutensilien alt und verkratzt, nicht nutzbar (Teflon Beschichtungen total zerstört).

2026-02-23 • via Nuitee
D
David • couple • gb
7
Pros:

Self contained

Cons:

Location given lack of taxis at night

2026-01-30 • via Nuitee
C
Cathy • couple • au
9
Pros:

Both what we like and what we didn't here. We stayed 1 week in Alice Springs in early September in a 2 room apartment upstairs. Place was very clean and modern. We knew we had stairs to deal with, so mobility is not a problem for us, as there is no lift. We enjoyed the location but we are a 10 minute walk to the main shopping area, and we like to start out day off with a walk to and back to get coffee/breakfast with plenty of choices there in the Mall. The walk was enjoyable in the cool winter air which was bright and sunny. Felt very safe and secure. Property was gated and fenced well. Our one comment is the bedroom aircon was not working. It was 'on' however it seemed to not be pushing out enough cool air at night when sleeping. The main sitting room was great and was always cool just not the bedroom. Bed was fine and sheets were nice. The TV size was a bit small but that was minor for us. The balcony was lovely to sit out on with a coffee. Full facilities with regards to a washing machine and dryer to use in the bathroom. We had Room 30A.

2026-01-19 • via Nuitee
K
Karen • solo_traveller • au
8
Convenient.
Pros:

I had everything I needed for a comfortable stay. Staff were pleasant and helpful.

Cons:

I couldn't get a meal for the Sunday night. The brochure in the room sais delivery was not available on Sundays.

2026-01-19 • via Nuitee
T
Tamie • family_with_children • au
10
A+
Pros:

Everything was great!!

Cons:

The only thing that was disappointing was that the pool was closed for the weekend we were there.

2026-01-19 • via Nuitee
S
Stephen • solo_traveller • au
7
2026-01-19 • via Nuitee
K
Karen • solo_traveller • au
8
Convenient
Pros:

Staff were pleasant and the room was all I needed.

Cons:

Prehaps a slightly later check out time would be good.

2026-01-19 • via Nuitee
B
Barbara • couple • nz
9
2026-01-19 • via Nuitee
T
Taylar • family_with_children • au
10
2026-01-19 • via Nuitee