Quest Alice Springs

Hotels
Quest Apartment Hotels
8.8 (545 reviews)
9-10 South Terrace , Alice Springs , au

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cleanliness
Good amenities
Cons:
Limited parking
Bathroom updates needed
No elevator

Categories

Cleanliness
8.78
Clean and well-maintained as per multiple reviews.
Service
9.25
Outstanding service mentioned by guests, particularly from staff.
Location
9.29
Great location for access to town and attractions.
Room Quality
8.24
Rooms were comfortable but some were small and basic.
Amenities
8.77
Amenities were adequate, with kitchen facilities; however, some minor improvements were suggested.
Value for Money
8.73
Overall a good value according to guests' perspectives.
Food and Beverage
8.28
No specific mentions were made; standard quality expected.
Overall Experience
9.05
Enjoyable stay with many positive aspects noted by guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:28

Property Description

Luxurious Accommodation
Experience modern and comfortable studios and apartments at Quest Alice Springs. Each room is equipped with top-notch amenities including LCD TVs, DVD player, and a stereo system for your entertainment needs.

Convenient Facilities
Enjoy a secure stay with our key card security system and take advantage of our alfresco barbecue area and outdoor swimming pool. Whether you need valet dry cleaning or secretarial services, we have you covered.

Ideal Location
Situated near the CBD, Alice Springs Convention Centre, and Lasseters Casino, our 4.5-star hotel offers free WiFi and parking for a hassle-free stay. Book your stay at Quest Alice Springs now for a memorable experience.

Important information:

Please note that there is a 1.5% charge when you pay with a credit card.

Please note that rooms are not serviced on Sundays or Public Holidays.This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: ASP

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People 3 years old and over stay for AUD 45 per person per stay when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.8
Based on 545 reviews
Cleanliness: 8.78
Service: 9.25
Location: 9.29
Room Quality: 8.24
Amenities: 8.77
Value for Money: 8.73
Food and Beverage: 8.28
Overall Experience: 9.05
S
Simon solo_traveller au
7
No
Pros:

Clean & quiet
Laundry

Cons:

Distance from other facilities with no car

2026-06-26 via Nuitee
A
Amanda couple au
10
2026-06-24 via Nuitee
J
Janna extended_group au
10
2026-06-15 via Nuitee
S
Stanley couple au
6
Cons:

We last stayed at Quest about 6 years ago but this time it felt that the standards have slipped. The bathrooms need a deep clean (dirty grout and rust marks everywhere) and the carpets, although vacuumed could do with a good shampoo (after trying to mop up water spilled on the carpet, the towel finished up dirty brown). It's not really as good value now as it seemed previously

2026-06-14 via Nuitee
P
Phillip solo_traveller au
7
2026-06-06 via Nuitee
T
Trevor couple nz
5
Cons:

Filty oven ware , washing machine filters blocked., poor daily house keeping. Complex in undesirable area.

2026-06-05 via Nuitee
M
maria solo_traveller au
9
2026-06-01 via Nuitee
B
Belinda solo_traveller au
10
2026-05-26 via Nuitee
R
Ron couple au
9
Lovely clean and comfortable apartment
Pros:

Clean and comfortable. It has free washing and drying machines. Feels safe with gates locked at night. Kitchen was great to have.

Cons:

2 km from town so a bit of a walk if you don’t have a car. But it is a nice walk during the day

2026-05-26 via Nuitee
D
Dalerine solo_traveller au
10
Pros:

Staff allowed our group of four ( staying in a 3 bedroom apartment) to check in a little early, and also check out a little late.
We appreciated the chocolates!

Cons:

There arent enough car parks inside the security gates, if you get in after dinner you may be parking outside on the road.

2026-05-23 via Nuitee
C
Camille couple au
8
The room was clean and the bed was very comfortable.
Pros:

The room was clean and the bed was very comfortable.

2026-05-20 via Nuitee
A
Alison couple nz
10
Very enjoyable
Pros:

It was very clean and the staff were very polite and helpful . Will be re commending it to my friends

2026-05-20 via Nuitee
Y
Yael extended_group au
7
A very good value option in Alice Springs
Pros:

Nice, clean, comfortable accommodation with amenities as advertised

Cons:

Location was fine but not as close to town as some other hotels/accommidation

2026-05-12 via Nuitee
D
Donovan solo_traveller au
10
Pros:

Beautiful setting,nice room,

Cons:

No elevator for upstairs

2026-05-07 via Nuitee
B
Baird solo_traveller au
8
2026-05-05 via Nuitee
K
Karl-Heinz extended_group de
5
Renovierungsbedürftige Unterkunft mit trotzdem sehr freundlichem und hilfsbereiten Personal.
Pros:

Gute Lage, kostenfreie Parkplätze, Personal sehr freundlich und hilfsbereit. Sauberkeit

Cons:

Sehr in die Jahre gekommene Unterkunft. Sehr laut, durch die Straße. Matratze sehr hart, deshalb konnte man nicht gut schlafen. Badezimmer renovieungsbedürftig. Pool nicht sehr einladend.

2026-05-01 via Nuitee
M
Margaret Gail solo_traveller nz
9
Good facilities and friendly staff.
Pros:

Good facilities and friendly staff. Room was clean. Staff attentive.

Cons:

Had a few issues with appliances not working properly - the TV packed up for no reason and also the toaster kept tripping. The staff were very prompt at replacing them which was impressive. We stayed 5 nights and the room was only cleaned once during our stay. I actually had to ask the housekeeping staff to give our room a quick hoover as there were crumbs on the floor. Towels weren't replaced which was surprising as we thought they are changed every three days. There was no bathroom sink plug which I had to ask for. Supplies of tea, coffee and milk were not replenished daily either. There was no lift in the building we were staying in so it was a struggle to climb the stairs for me. Parking was on a first-come-first-served basis so was a gamble if you wanted to park near your room. There appeared to be a few long stay residents (for work) who took up a few spaces. However, we were told there was secure parking available next door. I was also concerned about the amount of plastic waste produced from the numerous tubes of shampoo, conditioner, body wash and lotion. May I suggest refillable bottles with dispensers as a far more environmentally friendly option. The location of Quest is in a relatively quiet area, however, it is a bit too far to walk to the town centre so a hire car is a good option. Buses seem to be few and far between.

2026-04-28 via Nuitee
S
scottburrows Business Darwin, Top End, Northern Territory
10
Scott
Pros:

Very clean and tidy, needs pay TV, car parks are very small but enough for the size of the block. enjoyed my stay

2026-04-08 via Tripadvisor
E
Esther extended_group ch
8
Ideal für Kurzaufenthalt
Pros:

grosszügige Platzverhältnisse
Parking vor dem Apartment
gute Ausgangslage

Cons:

In Alice Springs sollte man nachts nicht alleine und zu Fuss unterwegs sein. Das hat aber nichts mit der Unterkunft zu tun.

2026-04-01 via Nuitee
O
Odyssey17074707029 Business
10
Quest Alice Springs
Pros:

A nice comfortable stay with very helpful staff. They even reserved a space in the car park for me when I told them I would be doing on call at the hospital.

2026-03-30 via Tripadvisor