Surfers Beach Holiday Apartments

Hotels
8.2 (452 reviews)
1/33 Beach Parade, Surfers Paradise , Gold Coast , au

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Air conditioning
Swimming pool
Family rooms
BBQ facilities
Tour desk
Hot tub/Jacuzzi
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Location
Service
Cons:
Cleanliness

Categories

Cleanliness
7.45
There were mentions of roaches, which negatively impacted the cleanliness sentiment.
Service
8.95
Owners were described as lovely and approachable, indicating good service.
Location
8.95
Multiple reviews praised the location as convenient and quiet, very close to attractions.
Room Quality
7.95
Rooms were spacious and well-equipped, with some recent renovations mentioned.
Amenities
7.45
Amenities were noted positively, but a point was made that some updates, such as smart TVs, are needed.
Value for Money
7.95
Guests felt they received good value for their money based on location and amenities.
Food and Beverage
8.45
No specific mentions of food and beverage quality, assuming standard quality for this hotel tier.
Overall Experience
8.45
Most reviews expressed overall satisfaction with their experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 05:35

Property Description

Surfers Beach Holiday Apartments are ideally located just 300 metres from the stunning beaches of Surfers Paradise and Broadbeach.

Relaxation and Convenience: Enjoy the poolside outdoor entertainment area with BBQ facilities, heated tropical outdoor pool, and spa pool.

Convenient Amenities: Each apartment is equipped with air conditioning, a full kitchen, laundry facilities, and a spacious living area with cable TV and DVD player.

Local Attractions and Services: Benefit from free limited WiFi, secure covered parking, and a tour desk that can assist with tickets to Gold Coast theme parks and attractions.

Book now to experience the perfect blend of comfort and convenience at Surfers Beach Holiday Apartments!

Important information:

Please note that for bookings including children under 18 years of age, at least 1 guest must be a parent or legal guardian. You must show a valid photo ID and credit card upon check-in.

Please note you cannot check in prior to 14:00 and luggage storage facilities are not available.

Please note that reception hours are Monday to Friday 9:00-17:00.
If you expect to arrive outside reception opening hours, please inform Surfers Beach Holiday Apartments in advance, using the contact details found on the booking confirmation.

Please note that Surfers Beach Holiday Apartments may require an AUD $400 credit card or debit card bond upon check-in.

Please inform Surfers Beach Holiday Apartments of your required bedding configuration using the contact details found on the booking confirmation. Please note that the bedding configuration is not guaranteed and will be confirmed upon arrival, subject to availability.

Please note that this property does not have any policies, procedures or resources in place to accommodate the unique needs of school graduates during the annual "Schoolies Week" period. It does not have adequate resources to engage qualified security personnel to guarantee the safety, comfort and convenience of school graduate guests during this period.

Please note that this property has a 'No Party Policy'.

Please note that car parking is limited to 1 parking space per apartment.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: OOL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 6 per person per night when using an available cot.
    Children up to and including 17 years old stay for AUD 50 per person per night when using an existing bed.
    People 2 years old and over stay for AUD 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 452 reviews
Cleanliness: 7.45
Service: 8.95
Location: 8.95
Room Quality: 7.95
Amenities: 7.45
Value for Money: 7.95
Food and Beverage: 8.45
Overall Experience: 8.45
P
Priscilla • extended_group • au
8
Holiday for our family
Pros:

I liked how I could sleep in without being woken up by loud people walking past or hearing people through the walls. It was quiet . We had our own parking space and it was well surcued from outsides. The pool was beautiful to swim in . Also a 2 min walk to the beach where U could have coffee and breakfast etc

Cons:

Just for improvement I would allow more toilet paper in the rooms. We had to purchase some the first night within our 7 night stay besides that everything was good

2026-02-12 • via Nuitee
S
Salmon • family_with_children • nc
8
Très bon séjour au Beach Parade appartement
Pros:

L'emplacement, la tranquillité appartement et complexe à taille humaine

Cons:

Pas de commentaires

2026-02-12 • via Nuitee
S
Somy • family_with_children • au
8
2026-01-26 • via Nuitee
P
Peter • extended_group • au
1
The owner was the rudest person I have ever met. The absolute worst customer service skills I have ever seen.
2026-01-26 • via Nuitee
Q
Qian • family_with_children • au
1
A very unpleasant accommodation experience.
Pros:

Location is not too bad

Cons:

They didn’t provide sufficient garbage bags, laundry detergent, dish soap, or even toilet paper and facial tissues, all of which had to be self-purchased at the supermarket. The washing machine was extremely dirty, I took some photos which can proof this.In the eight-person room we booked, two people have to stay on foldable beds, which were of very poor quality, along with the mattresses, making for an uncomfortable stay.

2026-01-25 • via Nuitee
B
Brock • extended_group • au
8
Summer family getaway
Pros:

Great location, priced very well, owner is very welcoming and explained everything, quite a spacious apartment with everything we needed plus more, undercover car parking, nice and quiet, beautiful pool and bbq facilities

2026-01-24 • via Nuitee
J
Joanne • family_with_children • au
9
2026-01-24 • via Nuitee
S
Samantha • family_with_children • au
9
Comfortable and relaxing
Pros:

The staff were super friendly, great family style apartment. We would stay here again.

2026-01-20 • via Nuitee
C
Christopher • extended_group • au
10
excellent stay, beautiful apartment and great staff - thank you so much for looking after us!
Pros:

location, amenities and staff

2026-01-20 • via Nuitee
B
Brandon • family_with_children • au
9
2026-01-19 • via Nuitee
J
Jodie • family_with_children • au
9
Lovely location and facilities - would recommend
Pros:

Good location, and nice facilities - caters well for families.

2026-01-19 • via Nuitee
A
Ali • family_with_children • au
1
very poor management
Pros:

none

Cons:

management need to be professional and know how to respect a customer

2026-01-19 • via Nuitee
T
Telena • family_with_children • au
4
Good break, unit was comfortable just wish the bedding was cleaner and the wifi worked.
Pros:

Good location close to beach and walking distance to shops and Cavill ave - bathrooms were very clean -

Cons:

The bedding wasn’t clean, the top bed comforter was smelly and don’t think they wash them or change them , pillows were old and need replacing
They say free wi fi but the TV does not connect to the wifi properly and you can’t watch steaming services unless you hot spot your phone
The sign at the front says foxtel, no foxtel available

2026-01-19 • via Nuitee
A
Alana • family_with_children • au
2
Pros:

The location was great for the trams and beach access.

Cons:

the beds were lumpy, thin mattresses and very uncomfortable, there were cockroaches - even in the bedrooms! I had to go and buy spray to keep them out of the bedrooms at least. They were on the beds and crawling up the walls. There was mouldy food left in the fridge from the last guests, I found food under the couch and the place was generally unclean.

2026-01-19 • via Nuitee
M
Martin • extended_group • au
8
2026-01-14 • via Nuitee
E
eades • extended_group • au
7
2026-01-13 • via Nuitee
U
Uwe • family_with_children • tr
7
Everything OK so far, WLAN technology needs to be updated
Pros:

The kitchen equipment was well maintained and comprehensive, nothing missing

Cons:

The internet was poor, download rate too low, the key system needs to be updated, very old

2026-01-09 • via Nuitee
A
Amani • family_with_children • au
6
uncomfortable stay
Pros:

Location is good, close to the rail stop, and located in a quite area

Cons:

Stairs which I was not aware of, the blankets and the bedspread were smelly, also the lounge can do with a bit of a clean.
The manager was very aggressive and abusive, when we asked for someone to look at the oven because we could not get it to work, he sent us a bill with the amount of $132, although there was not any instruction to turn the oven on, also he threatened us that he will not return our bond back, the amount of $400.
The unit was full of cockroaches; we had to store the plates and the cutleries in the fridge, as the cockroaches were inside the kitchen cupboard and everywhere.

2026-01-06 • via Nuitee
J
Jos • extended_group • au
8
2026-01-04 • via Nuitee
I
Islam • solo_traveller • au
7
Good
Pros:

Close to the beach.

Cons:

Toilet rolls, facial tissues not provided,

2026-01-02 • via Nuitee