Crystal Beachfront Apartments

Hotels
8.6 (798 reviews)
329 Golden Four Drive , Gold Coast , au

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Swimming pool
Heating
Family rooms
Garden
BBQ facilities
See all facilities

Review Highlights

Pros:
Great Location
Friendly Staff
Good Views
Spacious Rooms
Cons:
Units a bit tired
Road noise
No elevator access

Categories

Cleanliness
8.11
There were mentions of some units being tired, but they were described as perfectly clean.
Service
9.08
Staff were frequently described as friendly and accommodating.
Location
9.12
Multiple reviews highlighted the great ocean views and close proximity to the beach.
Room Quality
8.07
Rooms showed signs of age, but were still comfortable.
Amenities
8.6
Amenities include washing machines, kitchens, and pools; some areas require upgrades.
Value for Money
8.56
Guests felt they got a lot of value for the price, given the location and space.
Food and Beverage
8.61
Standard quality for this hotel tier.
Overall Experience
8.68
Overall experience was enjoyable with minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 05:28

Property Description

Beachfront Luxury Apartments with Stunning Ocean Views

Luxurious Amenities
Indulge in our self-catering apartments with private balconies and ocean views. Enjoy free cable TV, secure underground parking, and a fully equipped kitchen in each unit. Relax in the outdoor swimming pool or make use of the barbecue area for a delightful evening.

Relaxation and Convenience
Unwind in the heated spa pool or take a dip in the heated winter swimming pool. With private laundry facilities and en suite bathrooms in every apartment, your comfort is our priority. Explore the nearby patrolled surf beach at Tugun or take a short drive to Coolangatta and Tweed Heads for dining, shopping, and entertainment.

Prime Location
Located just 2.5 km from Gold Coast Coolangatta Airport, Crystal Beachfront Apartments offer the perfect blend of beachfront tranquility and city convenience. Book your stay now for a memorable beach holiday experience.

Important information:

Please note that a 1.5% surcharge applies when paying via EFTPOS or with a Visa or Mastercard credit card.

Please note that Crystal Beach Apartments does not accept payments with American Express/Diners Club credit cards.

Please note that reception hours are:
Weekdays 09:00 - 17:00
Saturday 09:00 - 12:00
Sunday closed.

Guests arriving outside reception opening hours are kindly requested to inform the hotel at least 2 days in advance of their estimated time of arrival to be given instructions on the after hours check in procedure. Contact details can be found on the booking confirmation.

Guests will need to agree to the property's terms and conditions.

Please note that this property does not have an elevator/elevator. It is accessible via stairs only.

GROUP BOOKING DEPOSITS

For:
* Low and Shoulder season 1 night deposit per room

* Peak Season 3-night deposit per room

GROUP BOOKING FINAL PAYMENT

* For Low, Shoulder and Peak full payment, 30 days prior to arrival

GROUP CANCELATION POLICY

* Greater than 30 days, loss of deposit

* Inside 30 days, loss of total payment, unless refilled, with a refund less 1 nights deposit.


Experience our newest apartments, specifically designed to exceed the expectations of the discerning Tugun holiday maker! Professionally designed with high end finishes and seamless integration throughout, our 2 Bedroom refurbished apartment with amazing views of Tugun Beach has everything you need to just relax and unwind.

Large living space, designer kitchen with integrated fridge, European appliances, Nespresso coffee machine, window bar bench, 2 bathrooms, laundry facilities, quality artwork, air-conditioning in the living area and smart fans in the bedrooms.

This apartments features a Queen Bed in Bedroom 1 with an ensuite & 2 Single beds in bedroom 2.

Cleverly designed to maximize the layout, functionality and stunning ocean views from your private balcony. Stay in luxury and hear the waves crashing on the shore 24/7 – the most relaxing sound on Earth!This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: OOL

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an existing bed.
    People 2 years old and over stay for AUD 40 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 798 reviews
Cleanliness: 8.11
Service: 9.08
Location: 9.12
Room Quality: 8.07
Amenities: 8.6
Value for Money: 8.56
Food and Beverage: 8.61
Overall Experience: 8.68
B
Bruce Harbour • solo_traveller • au
6
Pros:

Location

Cons:

Maintenance issues.
No coffee machine

2026-07-01 • via Nuitee
J
Jennifer • family_with_children • au
8
Great weekend Break
Pros:

Reception lady was lovely.
Right on the beach.

2026-06-30 • via Nuitee
K
Kathryn • solo_traveller • au
6
Probably won’t stay again.
Pros:

Location was nice.

Cons:

Ground floor ocean view. No real view. Garden and bbq shelter blocked most of it. Maybe upper floors have better view. No lift, so multiple trips for luggage. Noise from airport across the highway.

2026-06-28 • via Nuitee
K
Katherine • solo_traveller • au
7
Pros:

We had a beautiful 3 bedroom, 3 bathroom, 2 storey apartment with room amenities that exceeded our expectations.

Cons:

Access around the property is not the greatest. A but of a maze finding your way around

2026-06-28 • via Nuitee
C
Charlene • solo_traveller • au
10
Pros:

We booked due to the another terrible experience at another accommodation. Tammy was amazing! Not only being caring and understanding about our situation but putting us in another room with the most spectacular view of the ocean. We will be back the apartment was beautiful and we felt really well looked after. Thank you for a wonderful stay 😊

2026-06-26 • via Nuitee
J
Jennifer • solo_traveller • au
8
Great beachfront apartment
Pros:

Great location, right on a beautiful stretch of beach with a lovely view over the ocean. The staff are friendly and helpful :)

Cons:

Very minor but the living area could do with a lamp rather than just the harsh overhead lighting and the lamps in the bedrooms were really bright.

2026-06-25 • via Nuitee
K
Kate • couple • au
9
We had a wonderful time, the location is amazing and the property was spotlessly clean.
Pros:

Very clean, great location.

Cons:

Bed was a little firm / small.

2026-06-22 • via Nuitee
J
Jason • solo_traveller • au
9
Pros:

It's a bargain for where it is and what you get

Cons:

Stairs can be a pain if you have luggage and it's showing a fair bit of wear and tear. Nothing that stops the stay but takes the gloss off but nothing a lick of paint won't fix. It's a shame.

Person in the car space next to you takes their car up to the line, making it hard to park. If you have a big car you won't be able to park due to them.

2026-06-15 • via Nuitee
K
Kathryn • couple • au
7
2026-06-15 • via Nuitee
L
Lucy • solo_traveller • au
10
2026-06-09 • via Nuitee
J
Jane • solo_traveller • gb
10
Wonderful stay.
Pros:

Spacious room,, very comfortable. Great location. Car parking was very secure.. The staff were nice and extremely helpful.

Cons:

Nothing

2026-06-08 • via Nuitee
K
Kaylene • extended_group • au
8
Great location for a family get away
Pros:

Very welcoming and friendly staff on check in and check out. Our granddaughter turned 4 and there were balloons and other decorations in the apartment. Great location right on the beach. Beds were comfortable and kitchen had all we needed. Balcony provided a gorgeous view of the ocean and further down the coastline.

Cons:

Stairs were a bit of a problem with being on the third floor.

2026-06-08 • via Nuitee
A
Ashlee • couple • au
10
Such a memorable and amazing experience for my wedding weekend. I highly recommend this property.
Pros:

The location and the view is outstanding. We were also upgraded to a three bedroom two story apartment which was a real treat as it was my wedding day.

Cons:

We had no negative comments about our

2026-06-05 • via Nuitee
P
Prasert • solo_traveller • th
7
A roomy unit with decent view in a great location
Pros:

Great location

Cons:

The stairs

2026-06-04 • via Nuitee
K
Karen • solo_traveller • au
8
Pros:

Love the view from all apartments of the beach. Apartments were clean and tidy. Staff were accommodating to asking for ground level.

Cons:

Just need to make it more accessible for people with walking difficulties, eg, walking stick. Even staying on the ground level was a bit difficult for me.

2026-06-04 • via Nuitee
A
Amber • extended_group • au
8
Lovely stay.
Pros:

Gorgeous location.

Cons:

A bit dusty.

2026-06-01 • via Nuitee
A
Andrew • extended_group • au
10
We’ll be back next year!!!
Pros:

Friendly staff

Cons:

Garage is below and very tight

2026-05-30 • via Nuitee
K
Kerri • extended_group • au
9
2026-05-28 • via Nuitee
J
Julian • family_with_children • au
9
Pleasant and value for money
Pros:

You couldn’t have a more wonderful view of the ocean . The apartment has a lovely balcony with daybed and breakfast table .unit spacious

Cons:

Sadly before paying we had messaged that my wife used a walker . It wasn’t explained that from the carpark to the unit was 2 flights of steps she found very difficult .
It’s a little dated . Could do with a tv in the master bedroom but overall lovely

2026-05-24 • via Nuitee
B
Brendan • couple • au
4
Wont be back
Pros:

Location

Cons:

Couches old and worn
Building works all day with Jackhammering on floor above all day every day over our four night stay..
Made trying to relax on the days that the weather was bad impossible.

2026-05-22 • via Nuitee