Hi Ho Beach Apartments on Broadbeach

Hotels
7.7 (1015 reviews)
2 Queensland Avenue , Gold Coast , au

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
BBQ facilities
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Good location
Friendly and helpful staff
Cons:
Cleanliness issues
Maintenance needed in rooms

Categories

Cleanliness
5.95
The reviews express concern about cleanliness with mentions of food on the floor and dirty furniture.
Service
8.95
Service was frequently highlighted as excellent, with staff being friendly and helpful.
Location
8.95
The location received positive feedback, being close to the beach and restaurants.
Room Quality
6.45
While some rooms were good, others had complaints about noise and discomfort.
Amenities
7.95
The presence of a pool and other amenities was noted, but further improvements are needed.
Value for Money
8.45
Value for money was generally viewed positively for the location and services provided.
Food and Beverage
6.95
No specific feedback, but concerns about the overall cleanliness may affect perception of food service.
Overall Experience
7.95
Mixed experiences noted; positives balanced with significant cleanliness and maintenance issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 05:41

Property Description

Prime Beachfront Location
Experience the ultimate beach getaway at Hi Ho Beach Apartments, just steps away from the stunning Kurrawa Beach. Enjoy ocean views from our superior apartments and indulge in the convenience of being in the heart of Broadbeach.

Luxurious Amenities
Relax and unwind in our heated swimming pool and hot spa pool, or savor a meal at the onsite cafe or BBQ facilities. Our air-conditioned apartments with kitchen and laundry facilities ensure a comfortable stay for all guests.

Convenient Services
Take advantage of our tour desk for booking activities and make use of the airport shuttle service. With free Wi-Fi, secure parking, and Tesla electric vehicle charging facilities, Hi Ho Beach Apartments caters to all your needs seamlessly.

Book now for an unforgettable beach retreat at Hi Ho Beach Apartments!

Important information:

Please note that there is a 1.5% charge when you pay with a credit card.

If needed:

Early Check in is available from 11:00AM for an extra AUD35.00,

Additional Parking if needed for AUD30.00 per night.

Please note that this property does not have any policies, procedures or resources in place to accommodate the unique needs of school graduates during the annual "Schoolies Week" period. It does not have adequate resources to engage qualified security personnel to guarantee the safety, comfort and convenience of school graduate guests during this period.

Please note that this property has a No Party Policy.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: OOL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for AUD 10 per person per night when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children up to and including 11 years old stay for AUD 25 per person per night when using an available extra bed.
    People 12 years old and over stay for AUD 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

7.7
Based on 1015 reviews
Cleanliness: 5.95
Service: 8.95
Location: 8.95
Room Quality: 6.45
Amenities: 7.95
Value for Money: 8.45
Food and Beverage: 6.95
Overall Experience: 7.95
M
Matthew • family_with_children • au
5
2026-02-15 • via Nuitee
R
Richard • couple • nz
1
false advertising shower over bath dangerous we are in our 70s no refund lost $1900 NZ dated, dirty,
Pros:

Hi Ho NO NO NO nothing we didn't stay paid for 8 nights and they told us we had to cancel through booking.com so we did and then they would not give us a refund

Cons:

It was not what was advertised on line we have been dealing with booking.com as well and they have let us down hugely so will never book with them again.. booking.com no was 6173885030.

2026-02-11 • via Nuitee
J
jen • couple • au
6
Heart of BroadBeach
Pros:

The staff were friendly and helpful, which made a positive difference to our stay. Everything was conveniently within walking distance.

Cons:

The unit was quite dated and could definitely use some TLC. Cleanliness was questionable which was disappointing.

2026-02-08 • via Nuitee
J
Jules • family_with_children • au
10
We loved our stay .
Pros:

Old school building . Clean rooms staff great and friendly

Cons:

If you want posh don’t stay here . But nice rooms great location.

2026-01-29 • via Nuitee
L
Leslie • family_with_children • au
10
2026-01-29 • via Nuitee
V
Vicki • couple • au
8
Excellent location and stay
Pros:

The property location was awesome, close to everything, couldn't of picked a better spot. The staff were lovely and friendly. It had everything you needed. I would definitely stay there again.

Cons:

I think there is some more renovating to be done as we got an older style apartment. Our sliding door got stuck a lot to the balcony. Probably just could of been cleaner.

2026-01-28 • via Nuitee
B
Billie-Jo • family_with_children • au
1
Pros:

Dirty and unsafe

Cons:

Dirty with unsafe balcony and refusal to refund couldnt stay there

2026-01-27 • via Nuitee
M
Michelle • couple • au
5
Wouldn’t stay again. Much better available for not much extra $$.
Pros:

The location is great

Cons:

The carpet in the bedroom was filthy. Needs a good shampooing. Overall the place was tired and drab. Needs a lot of TLC.

2026-01-27 • via Nuitee
C
Cox • family_with_children • au
10
Comfy Beachside Getaway
Pros:

Lovely two bedroom unit soooo close to the beach yet tucked away from wild winds and crowds!
Kids were surprised and happy there was Netflix.. which we don't have at home!

2026-01-24 • via Nuitee
S
Sheralie • family_with_children • au
10
Pretty good hotel apartments i would recommend it to friends and family most definitely
Pros:

Nice views close to the beach shops, casino it was quite peaceful

Cons:

My card wouldn't work on the front entrance so I had to go down through the carpark everytime to get into the complex

2026-01-24 • via Nuitee
K
Kate • family_with_children • au
8
2026-01-24 • via Nuitee
V
Vicki • family_with_children • au
6
2026-01-20 • via Nuitee
P
Pattie • couple • au
7
Pros:

good location

Cons:

needs some work in bathroom tiles damaged. bath / shower looked dirty. No Tissues had to purchase tissues.. asked staff twice to fill up bath shower lotion..

2026-01-20 • via Nuitee
K
Kelscha • family_with_children • au
10
2026-01-19 • via Nuitee
A
Amanda • family_with_children • au
10
My mum took my daughter for a acting camp from America it was close to where they needed to go very accommodating they l
Pros:

Very accommodating

Cons:

Nothing

2026-01-19 • via Nuitee
J
John • couple • au
9
Enjoyable
2026-01-19 • via Nuitee
G
Gerard • family_with_children • au
8
A lovely stay with friendly and helpful staff, comfortable rooms and great location
Pros:

Location to beach and shops.
Light and bright

Cons:

No dryer

2026-01-19 • via Nuitee
B
Bernice • family_with_children • au
10
We arrived after reception had closed and Hi Ho made our enterance so simple. A simple code to unlock a locked box with
Pros:

Loved the location with neat and tidy grounds.

Cons:

It was only a one night stay so not too many things discovered. The doors a bit stiff to open and close and power point didn’t work in the bathroom for the blow dryer.

2026-01-19 • via Nuitee
A
amy • solo_traveller • au
10
Thank you !
Pros:

I liked that it was quiet!

Cons:

nothing!

2026-01-19 • via Nuitee
M
Milco • family_with_children • au
5
2026-01-16 • via Nuitee