Emerald Inn by Travellers

Hotels
9.3 (305 reviews)
28 - 30 Esmond Street , Emerald , au

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
BBQ facilities
Fax/photocopying
Ironing service
Invoice provided
Free wired internet
Self parking (surcharge)
Offsite parking discounted rates available
See all facilities

Review Highlights

Pros:
Clean rooms
Helpful staff
Comfortable accommodations
Cons:
No pool
Minor maintenance issues

Categories

Cleanliness
9.3
Consistently mentioned clean rooms; overall high satisfaction.
Service
9.8
Several mentions of helpful staff and excellent service.
Location
9.3
Good location close to amenities.
Room Quality
9.3
Spacious and comfortable accommodations.
Amenities
9.3
Well-equipped kitchens and laundry facilities, highly appreciated.
Value for Money
8.8
Some comments on pricing being a bit high.
Food and Beverage
8.8
Not specifically mentioned; standard quality for this hotel tier.
Overall Experience
9.8
Overall positive experience with many guests eager to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 04:16

Property Description

Luxurious Apartments with Fully Equipped Kitchen:
Experience the epitome of luxury at Emerald Inn with our spacious apartments featuring a bath and a fully equipped kitchen. Enjoy the convenience and comfort of a home away from home during your stay.

Stylish Décor and Modern Amenities:
Each air-conditioned apartment on the ground floor is meticulously designed with stylish décor and modern stainless steel appliances. Relax in the lounge area with a sofa bed, a flat-screen TV, and a DVD player for your entertainment needs.

Convenient Location and Communal BBQ Area:
Ideally situated just a short drive from Emerald’s town centre, our apartments offer easy access to shops and restaurants. Additionally, guests can unwind at the communal BBQ area, perfect for enjoying a delightful outdoor meal with loved ones.

Book your stay at Emerald Inn today and indulge in a luxurious experience like no other.

Important information:

Please note that there is a 3% charge when you pay with an American Express or Diners Club credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: EMD

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for AUD 10 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

9.3
Based on 305 reviews
Cleanliness: 9.3
Service: 9.8
Location: 9.3
Room Quality: 9.3
Amenities: 9.3
Value for Money: 8.8
Food and Beverage: 8.8
Overall Experience: 9.8
B
Breanna • solo_traveller • au
10
2026-04-23 • via Nuitee
L
Louise • solo_traveller • au
10
Pros:

Firstly looking at the photo on your website it looks as though there are 2 villas, one down and the other upstairs. To my absolute delight there were a pleatha of villas behind the the 2 storey building shown in your advising photo.
What a surprise. All villas are personised and there are hedges to ensure privacy. There is a common area for sitting to chat to other people plus a very very clean BBQ area in the same complex.
Two air con, one in the living area and one in the bedroom, bonus.
A unique laundry in the bathroom, that you would never guess was there.
There is an excellent pub about 100 meters down the street.

Cons:

NOTHING

2026-04-22 • via Nuitee
R
Ryan • solo_traveller • au
8
Cons:

The spa bath did not work.

2026-04-20 • via Nuitee
P
Patricia • solo_traveller • au
10
Perfect
Pros:

Everything, easy parking, clean rooms, excellent staff.

Cons:

Nothing

2026-04-19 • via Nuitee
C
Candice • solo_traveller • au
9
Pros:

Super friendly staff and really neat place

2026-04-16 • via Nuitee
L
Lisa • couple • au
10
2026-04-13 • via Nuitee
D
De Koning • solo_traveller • au
10
Best accommodation in Emerald.
2026-04-12 • via Nuitee
K
Kellie-jo • couple • au
10
I would recommend this property as the place to stay while in Emerald.
Pros:

Fantastic stay. Extremely clean fresh rooms. Amazing friendly & Kind staff.

2026-04-12 • via Nuitee
D
Donna • couple • au
10
We were greeted with such kindness amd professionalism. We loved our stay , so comfortable amd spotlessly clean .
Pros:

Property was spotless and so convenient to our needs .
And so peaceful.

2026-04-07 • via Nuitee
E
Erika • couple • au
10
Pleasant
Pros:

Absolutely amazing staff. Great bed and appliances and close to town centre

Cons:

-

2026-04-05 • via Nuitee
A
Adrian • solo_traveller • au
10
Great value. Quite and clean and comfortable
Pros:

It wasn’t as close to the airport as I wanted. But it was quite. No road noise.
The water pressure in the bathroom was great and the bed was comfortable

2026-04-05 • via Nuitee
H
Helen • couple • au
10
Pros:

Great location, very friendly staff, modern clean room and super comfy bed!!

2026-04-05 • via Nuitee
G
Gina • couple • au
9
2026-04-05 • via Nuitee
C
Chantal • couple • au
10
Comfortable, friendly & homely in lovely surrounding garden
Pros:

Friendly reception guy very welcoming beautiful manicured garden

Cons:

Was excellent

2026-04-03 • via Nuitee
K
Kellie-jo • family_with_children • au
10
Comfortable & welcoming
Pros:

What wonderful clean & comfortable accomodation. They were helpful & kind, going above and beyond to make us feel welcome. I would highly recommend.

2026-03-19 • via Nuitee
A
Anthony • couple • au
9
Excellent motel with only the one complaint
Pros:

Great presentation

Cons:

11 out of 10 down to 9 out of 10 due to poor, really poor shower head restricting flow of water. I understand calcium build up restricts flow ( the basin taps had great pressure and flow) but the shower head needs replacing.

2026-03-18 • via Nuitee
B
Boschen • family_with_children • au
10
Fantastic place to stay.
Pros:

Thank you this was a wonderful stay. The room was large and clean and having a full kitchen made meal time a breeze. The location to our event and shops was a bonus. We would definitely recommend and stay again.

Cons:

Our Stay was perfect!

2026-03-15 • via Nuitee
D
Dean • couple • au
10
Comfortable and convenient.
Pros:

Everything , room was comfortable, had everything in it , clean , convenient to shops , within walking distance .

2026-03-15 • via Nuitee
F
Florence • family_with_children • au
10
Everything else was exceptional except the dirty linen which was replaced after I complained
Pros:

The linen was dirty, with hair on the sheets and the pillow slips. There was a big round spot on the bottom sheet in the middle. I removed the sheet and just slept on the top blanket. In the morning I approached the cleaning staff and requested for a replacement of linen, she showed me the list of rooms she was supposed to change linen for and our room was not on the list and when I asked her to come and see the linen, she spotted the big dirty spot on the middle of the sheet then she apologised and changed the linen and everything else has been good.

Cons:

Dirty linen

2026-03-04 • via Nuitee
S
Sarah • solo_traveller • au
10
2026-03-04 • via Nuitee