Direct Collective - Villas on Rivergum

Hotels
9.6 (50 reviews)
21 Rivergum Drive , Emerald , au

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Express check-in/check-out
Fax/photocopying
Outdoor furniture
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Clean rooms
Comfortable beds
Quiet location
Friendly staff
Cons:
Limited parking
Expensive breakfast
Inconsistent service quality

Categories

Cleanliness
8.3
Guests consistently mentioned the cleanliness of the hotel as a positive aspect.
Service
8.3
Service was generally appreciated, with some guests mentioning specific areas for improvement.
Location
8
The hotel's proximity to key landmarks and public transport was highlighted by guests.
Room Quality
7.9
Rooms were described as spacious and comfortable, with occasional mentions of minor maintenance issues.
Amenities
7.7
The provided amenities were satisfactory, with positive mentions of the gym and pool, alongside some guests noting a lack of spa services.
Value for Money
6.9
Opinions on value for money varied, with some guests feeling the price was high for the services provided and others finding it reasonable given the location.
Food and Beverage
7.3
The breakfast and restaurant services received positive feedback overall, though a few guests suggested more variety.
Overall Experience
8.3
The majority of guests had a positive overall experience and expressed willingness to recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-29 04:00

Property Description

Luxurious Self-Contained Apartments
Indulge in the comfort of fully equipped kitchens, garden views, and private patios in every apartment at Direct Collective - Villas on Rivergum.

Convenient Location
Explore Emerald with ease, as the property is just minutes away from attractions like the Emerald Botanic Gardens and Lake Maraboon. Sapphire Gem Fields is also within easy reach for a day trip.

Modern Amenities
Enjoy the convenience of air-conditioning, flat-screen TVs with cable channels, and complimentary WiFi. Each apartment also features outdoor dining spaces and laundry facilities for a stress-free stay.

Book now for a memorable stay at Direct Collective - Villas on Rivergum!

Important information:

Please note that there is a 1.60% charge when you pay with a Visa or Mastercard credit card.

Please note that there is a 2.45% charge when you pay with an American Express credit card.

Please note that this property does not have any policies, procedures or resources in place to accommodate the unique needs of school graduates during the annual 'Schoolies Week' period. It does not have adequate resources to engage qualified security personnel to guarantee the safety, comfort and convenience of school graduate guests during this period.

Please note that this property has a 'No Party Policy'.

A surcharge will apply for all payments made by credit card.
A $150 credit card pre-authorization is required on check-in to cover any incidental charges and released 5-7 business days following a room inspection.
A valid photo ID and credit card are required upon check-in.
Guests under the age of 18 must be accompanied by an adult.
If you expect to arrive outside reception hours, please inform the property in advance and ensure that the contact phone number provided is correct, as check-in instructions outside office hours will be sent via SMS.
This property has a strict 'No Party Policy', which includes ‘Schoolies Week. Failure to comply with property policies may result in eviction and the loss of any deposits.
For more information, please contact the property.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: EMD

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.6
Based on 50 reviews
Cleanliness: 8.3
Service: 8.3
Location: 8
Room Quality: 7.9
Amenities: 7.7
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 8.3
V
Verified traveler
10
Pros:

Clean and comfortable a little ways out of town but in a nice quiet suburb. Will definitely stay again.

2025-03-25 • via Nuitee
V
Verified traveler
10
Pros:

Perfect choice for Emerald

2024-07-27 • via Nuitee
P
Peter
10
Pros:

Great place to stay "very" quiet, a short drive to shops and the facility has all that is needed for a day or a week.

2024-06-26 • via Nuitee
L
Laurence • family
10
Pros:

The accommodation was clean and tidy and the service was excellent. Happy to recommend this accommodation

2024-05-20 • via Nuitee
J
Jamie
10
Pros:

Property was very clean, and quiet location.
A very enjoyable stay.

2024-05-10 • via Nuitee
M
Maree • partner
10
Pros:

The property was very comfotable.

2023-10-07 • via Nuitee
B
Brian • partner
10
Pros:

Loved this place! Had everything we needed and was like a home away from home. Only regret was not booking more than one night!

2023-09-04 • via Nuitee
P
Peter • partner
10
Pros:

Beautiful apartment in a quiet location. A fair way from shops but we’ll worth the distance as the ammenities are first class.

2023-08-20 • via Nuitee
K
Karen
10
Fabulous Property
Pros:

Unbelievable property, only problem was it was only for 1 night!! Would like to have stayed longer.

2023-07-22 • via Nuitee
K
Karyn • family
10
Pros:

Great place to stay

2023-06-27 • via Nuitee
Z
Zlatko • family
8
Pros:

Spacious and clean.

2023-06-03 • via Nuitee
L
Lori
10
Pros:

This place quiet haven. Located in a residential neighbourhood away from shops, there are many directions to walk and enjoy the neighborhood. The guests are extremely quiet, and you won’t hear any noise, but will be treated to stars, indoor parking in your own unit, a very well, equipped kitchen, excellent quality, stay, comfortable beds, and excellent treatment from management especially from Kristie.

2023-05-17 • via Nuitee
N
Natasha • family
10
Pros:

Unit style accommodation, in a unit complex. Great accommodation, highly recommend.

2023-03-28 • via Nuitee
A
Anneke • family
10
Pros:

Wonderful

2023-03-13 • via Nuitee
A
Andrew
10
Great Stay
Pros:

We enjoyed our stay, the apartment was very clean, well equipped kitchen. Comfortable bed. Would definitely stay here again.

2022-03-09 • via Nuitee
T
Tony
10
Great Value
Pros:

Beautiful Stay. Loved it

2022-02-14 • via Nuitee
C
Christine
10
A rare find!
Pros:

What a great place to stay. We were only here for a night, it would be perfect for longer. Remote controlled lock up garage, 3 bedroom, 2 bathrooms; lounge; kitchen; outdoor space.
It seemed almost new.
It is 5 min drive out of town, but as long as you have a car,
It’s no problems.

2021-09-12 • via Nuitee
L
Lyndall
8
Lovely 2 bedroom villa
Pros:

We stay here for one night while travelling for 2 weeks. The villa was easy to find, close to town and local amenities.
It would suit visitors who would like to stay more than one night in Emerald.

2021-07-11 • via Nuitee
A
Amy
10
Like home but cleaner!
Pros:

A perfect set up ideal for stays where you want all the comforts of home and plenty of space.

2021-05-28 • via Nuitee
A
Anne-Marie
10
Great complex
Pros:

Great complex in a quiet suburban area.

2021-05-22 • via Nuitee