Allure Hotel & Apartments

Hotels
8 (2425 reviews)
68 McIlwraith Street , Townsville , au

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Clean rooms
Nice views
Cons:
Uncomfortable bed
Noisy air conditioning
Inconsistent service

Categories

Cleanliness
7.89
Clean and well-presented rooms, but concerns about maintenance affecting cleanliness.
Service
8.36
Generally good service but some issues with responsiveness noted.
Location
8.9
Great location with many restaurants and bars nearby.
Room Quality
7.35
Rooms described as generally nice but with issues such as uncomfortable beds.
Amenities
7.88
Good amenities but maintenance issues reported regarding air conditioning.
Value for Money
7.34
Some guests felt the price did not match the quality due to maintenance issues.
Food and Beverage
8.39
No specific comments but standard quality for this hotel tier.
Overall Experience
7.86
Overall positive experience despite some challenges.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 07:02

Property Description

Luxurious Amenities
Allure Hotel & Apartments offers an outdoor swimming pool, a fitness centre, and free WiFi for a truly relaxing stay. Guests can unwind by the pool, stay active at the fitness centre, and stay connected with complimentary WiFi throughout the property.

Convenient Location
Located just off Palmer Street dining precinct, the hotel provides stunning views of Magnetic Island and The Townsville Marina. With key attractions like Reef HQ and Magnetic Island Ferry terminal only a 3-minute drive away, guests have easy access to explore the beauty of the region.

Comfortable Accommodation
Each room features modern amenities including a satellite flat-screen TV, air-conditioning, and a spacious seating area. The fully equipped kitchen, open plan living and dining room, and expansive balcony in every apartment ensure a comfortable and enjoyable stay.

Ready to experience luxury and convenience at Allure Hotel & Apartments? Book your stay now for an unforgettable getaway!

Important information:

Please note that there is a 2.5% charge when you pay with a credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: TSV

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 0 years old stay for free when using an available cot.
    Children up to and including 0 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 2425 reviews
Cleanliness: 7.89
Service: 8.36
Location: 8.9
Room Quality: 7.35
Amenities: 7.88
Value for Money: 7.34
Food and Beverage: 8.39
Overall Experience: 7.86
G
Gail • extended_group • au
8
Will definitely be back again.
Pros:

Rooms were very spacious, balcony’s were great. Person who was working at reception was amazing

Cons:

Too far from the Strand, however, we enjoyed not having all the noise and bustle.

2026-07-16 • via Nuitee
H
Helen • solo_traveller • au
10
Pros:

Had a lovely relaxing stay. 3 bedroom apartment was huge and perfect for family of 4

2026-07-16 • via Nuitee
L
Lluwannee • solo_traveller • au
8
Nice comfy place to stay
Pros:

Close to everything

2026-07-14 • via Nuitee
C
chris • solo_traveller • au
5
Hard as a rock bed pillows awful. Not for me
Pros:

Clean

Cons:

Bed hard as a rock
Pillows awful
Nice and clean but not for me
The lifts are confusing
Hung some gear out to dry as didn’t have a balcony got questioned if I was staying there. Gentleman wasn’t convinced. Won’t stay again.

2026-07-14 • via Nuitee
G
Gaby • solo_traveller • au
8
2026-07-14 • via Nuitee
J
Julia • family_with_children • au
9
Fun
Pros:

Price, view, sz on apartment big, nearly perfect

Cons:

Mold in shower, uncomfortable beds

2026-07-14 • via Nuitee
J
Jenny • solo_traveller • au
7
Pros:

Bed and bedding very comfortable, bathroom spotless and nice toiletries.

Cons:

The Cafe downstairs was only open from 7.30 and closed at 2pm. Nothing appetising anyway. On the wrong side of the river for everything so lots of walking required.

2026-07-14 • via Nuitee
N
Nicole • solo_traveller • au
10
Pros:

Location

2026-07-13 • via Nuitee
L
Linda • solo_traveller • au
9
2026-07-13 • via Nuitee
N
Nicky • couple • au
10
2026-07-12 • via Nuitee
Y
Yvette • couple • au
7
2026-07-12 • via Nuitee
D
Donald • solo_traveller • au
10
2026-07-12 • via Nuitee
K
Kylie • solo_traveller • au
8
2026-07-12 • via Nuitee
R
Rebecca • family_with_children • au
8
Great views, good location
Pros:

Location, price

Cons:

No wifi password given when checking in or left in the room
Not enough milk for Tea & coffee facilities for 3 people.

2026-07-12 • via Nuitee
M
Michael • family_with_children • au
7
Ok what we needed
Pros:

3 bedrooms

Cons:

Dated furnishing and lots of small maintenance matters needed - paint, new kitchen stove

2026-07-11 • via Nuitee
P
Paul • family_with_children • au
8
Nice unit, spacious, really enjoyed staying there.
Pros:

Location

Cons:

*

2026-07-10 • via Nuitee
V
Veronica • solo_traveller • au
8
Pros:

Great location. Great view of the Marina and located within walking distance of local eateries. The staff were friendly check-in was quick.

Cons:

I found the lounge was too low and not very comfortable. The beds were ok, could do with upgrade to mattresses. Our kitchen was well equipped except the toaster we had which we couldn't use because the plug was European? Only other thing was parking, perhaps consider allocated parking for guests. There were two occasions i had to park on the street as all spots were taken. It also seemed that some parking spots were used by people neighbouring restaurants.

2026-07-10 • via Nuitee
K
Kara • solo_traveller • au
9
2026-07-09 • via Nuitee
M
Mikeil • solo_traveller • au
10
2026-07-09 • via Nuitee
D
David • family_with_children • au
1
Disappointing stay with poor service, communication and management, making it poor value for money.
Pros:

Nothing

Cons:

The Staff, value for money, access into Reception, Communication, Parking, Bedding & Furniture

Unfortunately, these apartments are typical of a cash grab operator set up that won't invest in good staff or improving their facility. The reception staff member was barely on the desk and we had to call a mobile to get their attention. There was very limited on site parking and it wasn't secure. The entry foyer required a FOB card to get in during normal operating hours and due to the absence of a receptionist, there was no other way to get in other than rely on other guests letting you in. On top of this, they took a $100 room deposit and still haven't reimbursed it. When I called to question why, they told me it was for addition glass cleaning!!! The Manager is also too busy to call back.

If I was the owner of an apartment in this property, I would give serious consideration to appointing another Manager!!!

2026-07-08 • via Nuitee