Hotel Sorrento

Hotels
8.9 (1215 reviews)
5-15 Hotham Road , Sorrento , au

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Heating
Safety deposit box
Bar
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Beautiful hotel
Cons:
Poor room cleanliness
Construction noise
Limited breakfast options

Categories

Cleanliness
7.98
Mentioned inconsistent room cleaning and concerns regarding new staff.
Service
9.95
Highlighted as friendly and attentive staff across multiple reviews.
Location
9.99
Consistently described as great, central, and convenient.
Room Quality
8.44
Generally good with some complaints about furnishings and cleanliness.
Amenities
8.47
Pool and restaurant were appreciated, but some concerns over construction.
Value for Money
8.43
Some reviews suggested pricing didn't match quality due to ongoing issues.
Food and Beverage
8.48
Positive remarks about the restaurant, though breakfast options were limited.
Overall Experience
9.45
Overall positive feelings despite mentioned issues, with guests looking to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:21

Property Description

Stunning Clifftop Views and Luxury Living

Luxurious Amenities for Relaxation
Indulge in our 30m pool, terrace area, and poolside bar exclusively for adults. Enjoy seasonal snacks, lunch, fresh juices, and cocktails served all day in a serene environment.

Dining and Entertainment Options
Experience a variety of dining options for lunch and dinner, along with multiple bar spaces suitable for functions or casual gatherings with friends.

Immerse yourself in the old-world charm of Sorrento while being close to the beauty of the Mornington Peninsula. Explore nearby wineries, pristine beaches, and local attractions, all within reach from Hotel Sorrento.

Book now to enjoy a luxurious stay with breathtaking views and top-notch amenities at Hotel Sorrento.

Important information:

Please note that there is a 1.9% charge when you pay with a Visa or Mastercard credit card.

Please note that there is a 2.3% charge when you pay with an American Express credit card.

Please be aware that we are currently extending our facilities next to our Double/Twin room. The rooms may be impacted by construction and may have obstructed views. These rates have been reduced to be reflective of this.

Renovation work will be carried out starting from 17th February 2025 from 07:00 to 16:00. Guests may experience some noise during this period.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.9
Based on 1215 reviews
Cleanliness: 7.98
Service: 9.95
Location: 9.99
Room Quality: 8.44
Amenities: 8.47
Value for Money: 8.43
Food and Beverage: 8.48
Overall Experience: 9.45
A
Antonis couple au
9
2026-08-22 via Nuitee
M
Minh couple au
8
2026-08-19 via Nuitee
A
Amanda couple au
8
2026-08-18 via Nuitee
S
Sarah couple au
10
2026-08-18 via Nuitee
G
Geoff extended_group au
9
Very enjoyable and relaxing 2 night stay.
Pros:

Rooms were very clean and spacious. Bathrooms excellent. Very quiet.

Cons:

Breakfast menu a bit limited due to main dining area being refurbished.

2026-08-17 via Nuitee
R
Robert solo_traveller au
9
Beautiful stay
Pros:

Friendly staff, modern room, good amenities and location

Cons:

We were in one of the Coastal Rooms, which we thought would have a coastal view, but overlooked a carpark and into other apartments across the road.

2026-08-17 via Nuitee
H
Hannah couple au
10
2026-08-17 via Nuitee
J
Jeanette extended_group au
3
Pros:

Breakfast was great. Room was clean and tidy. Good location to shops.

Cons:

The alarm went of at 7am. Extremely loud telling us to evacuate. Called the front desk, they said it was an error. Not compensated at all. Extremely frustrating and ruined the stay.

2026-08-17 via Nuitee
E
Elynn couple au
10
2026-08-16 via Nuitee
A
Alanna couple au
10
2026-08-16 via Nuitee
W
Wong couple sg
8
Pros:

Great Ambience

Cons:

Did not realize the studio has a flight of narrow stairs. Also i double pay for the massage at Marlo Spa as well as at the check out. Alerted the reception but still waiting for my refund of Aud 310

2026-08-16 via Nuitee
B
Blaine couple au
8
2026-08-16 via Nuitee
D
Danielle solo_traveller za
10
2026-08-14 via Nuitee
T
Tony couple au
5
2026-08-14 via Nuitee
A
Aaron couple au
10
2026-08-14 via Nuitee
S
Susie extended_group au
8
We will definately return as we had a lovely stay.
Pros:

its a lovely boutique hotel, with friendly staff.
The view from the lounge bar is fab and nice to sit at the window and look out at the Ferry traffic.
The food and beverage offerings are great which is unusual for a small hotel.
The bar manager Ben's service and great attitude with guests was exceptional.

Cons:

The breakfast Porridge was luke warm and should have been hot. The staff understood and replaced with something else on the menu which was great.
We did ask for a room with a bath on the terrace but were given a balcony room so that was a little disappointing.

Otherwise great stay.

2026-08-13 via Nuitee
L
Laurie solo_traveller au
10
Pros:

Very clean beautiful establishment. The rooms were lovely and the bed was comfortable. Great location for walks . Very nice meal in the restaurant and breakfast was delicious. Very helpful and friendly staff.

Cons:

Nothing

2026-08-13 via Nuitee
E
Eloise couple au
9
Relaxing weekend getaway in a high end quality hotel.
Pros:

Very comfortable stay - high end. Rooms were immaculate and bed super comfy. Had a great night's sleep.

Cons:

There were renovations on, which can't be helped, so we did have a booking in the main dining room but it was moved and menu was much smaller so we chose last minute to go somewhere else. Breakfast was good but in a smaller space because of this too.
We also had a car park booking underneath the hotel but there wasn't room on night one. We asked but nothing could be done about this. Car ended up being ok parked outside.

2026-08-11 via Nuitee
L
Liz couple au
10
Restaurant is excellent - staff are lovely
Pros:

Beautiful views

2026-08-11 via Nuitee
T
Tracey extended_group au
10
A wonderful mini break
Pros:

Comfortable beds, beautiful decor, great food and very pleasant staff

2026-08-11 via Nuitee