Hotel Sorrento

Hotels
8.9 (1137 reviews)
5-15 Hotham Road , Sorrento , au

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Heating
Safety deposit box
Bar
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Beautiful hotel
Cons:
Poor room cleanliness
Construction noise
Limited breakfast options

Categories

Cleanliness
7.98
Mentioned inconsistent room cleaning and concerns regarding new staff.
Service
9.95
Highlighted as friendly and attentive staff across multiple reviews.
Location
9.99
Consistently described as great, central, and convenient.
Room Quality
8.44
Generally good with some complaints about furnishings and cleanliness.
Amenities
8.47
Pool and restaurant were appreciated, but some concerns over construction.
Value for Money
8.43
Some reviews suggested pricing didn't match quality due to ongoing issues.
Food and Beverage
8.48
Positive remarks about the restaurant, though breakfast options were limited.
Overall Experience
9.45
Overall positive feelings despite mentioned issues, with guests looking to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:21

Property Description

Stunning Clifftop Views and Luxury Living

Luxurious Amenities for Relaxation
Indulge in our 30m pool, terrace area, and poolside bar exclusively for adults. Enjoy seasonal snacks, lunch, fresh juices, and cocktails served all day in a serene environment.

Dining and Entertainment Options
Experience a variety of dining options for lunch and dinner, along with multiple bar spaces suitable for functions or casual gatherings with friends.

Immerse yourself in the old-world charm of Sorrento while being close to the beauty of the Mornington Peninsula. Explore nearby wineries, pristine beaches, and local attractions, all within reach from Hotel Sorrento.

Book now to enjoy a luxurious stay with breathtaking views and top-notch amenities at Hotel Sorrento.

Important information:

Please note that there is a 1.9% charge when you pay with a Visa or Mastercard credit card.

Please note that there is a 2.3% charge when you pay with an American Express credit card.

Please be aware that we are currently extending our facilities next to our Double/Twin room. The rooms may be impacted by construction and may have obstructed views. These rates have been reduced to be reflective of this.

Renovation work will be carried out starting from 17th February 2025 from 07:00 to 16:00. Guests may experience some noise during this period.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.9
Based on 1137 reviews
Cleanliness: 7.98
Service: 9.95
Location: 9.99
Room Quality: 8.44
Amenities: 8.47
Value for Money: 8.43
Food and Beverage: 8.48
Overall Experience: 9.45
L
Lee solo_traveller au
8
Fabulous hotel, would choose to stay here again.
Pros:

Beautiful hotel, stay were excellent, room was divine.

2026-07-04 via Nuitee
A
Anthony couple au
10
Pros:

Awesome hotel and amenities and great view

2026-07-02 via Nuitee
J
Julie couple au
9
Bliss!
Pros:

Great location close to Main Street but overlooking the water. Very spacious room with a great lobby bar for guests only.
Really nice restaurant for lunch which is open to the public as well …looks over the water and you watch the ferry coming in and heading out

Cons:

Loved it all

2026-07-01 via Nuitee
J
Jenine solo_traveller au
10
Pros:

Perfect location, breakfast was included with great choices from the menu. Clean, and very friendly staff.

2026-07-01 via Nuitee
K
Kelleigh couple au
9
2026-07-01 via Nuitee
E
Elena couple au
10
2026-06-30 via Nuitee
S
Sarah couple au
9
2026-06-30 via Nuitee
M
Maree couple au
10
2026-06-29 via Nuitee
L
Laodan solo_traveller au
9
Wonderful overall!
Pros:

I liked the food, the restaurant service, the reception, the location, the atmosphere, the background music, the gym, the rooftop, the yoga session, the decor and the amenities in general.

Cons:

The bedside lights weren't dimable or adjustable. We also had a cleaning person shout a question across the car park during our stay. We had a late check out, and the cleaning staff were intruding 15 minutes before. We would have liked to have had a peaceful and relaxing departure.

2026-06-29 via Nuitee
R
Rachel solo_traveller au
5
2026-06-28 via Nuitee
M
Michael couple au
10
Perfect!
Pros:

Perfect location, amazing fit out.

Cons:

Pool heating through winter would be a vibe.

2026-06-27 via Nuitee
S
Sally couple au
10
Great accommodation
Pros:

Great venue & location

2026-06-27 via Nuitee
A
Adrian couple au
10
Pros:

Beautiful room with stunning views

2026-06-26 via Nuitee
M
M couple au
9
Excellent. Loved being able to stroll into town along the cliff tops. Th
Pros:

We both ordered traditional eggs breakfast, which was excellent.

Cons:

I'd have liked to be able to breakfast later. I like to drink a lot of hot filter coffee with breakfast and this was not available (only espresso, and pay per cup after the first). I would also like the option to book room only so I could breakfast after checkout, elsewhere, as I'm not generally a breakfaster.

2026-06-25 via Nuitee
M
maddi couple au
10
amazing amazing amazing, they upgraded our room to the most amazing view and were so accommodating. we will be back!! re
2026-06-25 via Nuitee
R
Rob couple au
10
Lovely stay
Pros:

Great location, very friendly staff

Cons:

All very good

2026-06-23 via Nuitee
T
Tom couple au
8
Lovely stay, friendly staff, good location.
Pros:

Beautiful old property. We loved the gym and the paddle board court on the roof. That was really fun. Good location. 5 minutes walk to Main Street/ shops. 3 minutes to the pier.

Cons:

Was advertised on websites as heated pool throughout winter. It isn’t. Staff seemed surprised about this that it isn’t. À la carte breakfast quite basic, nothing special.

2026-06-23 via Nuitee
A
Anthony couple au
9
2026-06-22 via Nuitee
S
Sibley solo_traveller au
10
Stunning Sorrento
Pros:

The ambience, decor beautiful, great food, great service, relaxing.

Cons:

Nothing, couldn't fault the place from time we arrived.

2026-06-22 via Nuitee
D
Diane solo_traveller au
1
Very disappointing
Cons:

I was given a room up high flight of stairs (no lift) it was extremely noisy, apparently due to the industrial fans in the kitchen below! When I complained I was told, “You did book through a third party”, I Was offered an upgrade if I paid and stayed there again, I shan’t!!

2026-06-22 via Nuitee