Hotel Sorrento

Hotels
8.9 (852 reviews)
5-15 Hotham Road , Sorrento , au

Facilities

Health or beauty spa nearby
Non-smoking rooms
Air conditioning
Restaurant
Room service
Safety deposit box
Facilities for disabled guests
Non-smoking throughout
Wheelchair accessible
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Beautiful hotel
Cons:
Poor room cleanliness
Construction noise
Limited breakfast options

Categories

Cleanliness
7.98
Mentioned inconsistent room cleaning and concerns regarding new staff.
Service
9.95
Highlighted as friendly and attentive staff across multiple reviews.
Location
9.99
Consistently described as great, central, and convenient.
Room Quality
8.44
Generally good with some complaints about furnishings and cleanliness.
Amenities
8.47
Pool and restaurant were appreciated, but some concerns over construction.
Value for Money
8.43
Some reviews suggested pricing didn't match quality due to ongoing issues.
Food and Beverage
8.48
Positive remarks about the restaurant, though breakfast options were limited.
Overall Experience
9.45
Overall positive feelings despite mentioned issues, with guests looking to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:21

Property Description

Stunning Clifftop Views and Luxury Living

Luxurious Amenities for Relaxation
Indulge in our 30m pool, terrace area, and poolside bar exclusively for adults. Enjoy seasonal snacks, lunch, fresh juices, and cocktails served all day in a serene environment.

Dining and Entertainment Options
Experience a variety of dining options for lunch and dinner, along with multiple bar spaces suitable for functions or casual gatherings with friends.

Immerse yourself in the old-world charm of Sorrento while being close to the beauty of the Mornington Peninsula. Explore nearby wineries, pristine beaches, and local attractions, all within reach from Hotel Sorrento.

Book now to enjoy a luxurious stay with breathtaking views and top-notch amenities at Hotel Sorrento.

Important information:

Please note that there is a 1.2% charge when you pay with a Visa or Mastercard credit card.

Please note that there is a 1.9% charge when you pay with an American Express credit card.

Please be aware that we are currently extending our facilities next to our Double/Twin room. The rooms may be impacted by construction and may have obstructed views. These rates have been reduced to be reflective of this.

Renovation work will be carried out starting from 17th February 2025 from 07:00 to 16:00. Guests may experience some noise during this period.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.9
Based on 852 reviews
Cleanliness: 7.98
Service: 9.95
Location: 9.99
Room Quality: 8.44
Amenities: 8.47
Value for Money: 8.43
Food and Beverage: 8.48
Overall Experience: 9.45
K
Karen couple au
10
2026-03-20 via Nuitee
S
Susan couple au
9
Really enjoyed the vibe of hotel. Would love to stay again
Pros:

It was very luxurious with lots of amenities. Staff were exceptionally friendly and helpful

Cons:

It is a very popular spot for locals on the weekend and was a bit noisy

2026-03-19 via Nuitee
C
Clare solo_traveller au
8
2026-03-19 via Nuitee
M
Marilyn couple au
8
Enjoyed our stay
Pros:

Bed, bath, linen all fabulous.
Staff very friendly.
Easy parking.
Loved the outdoor bath

Cons:

We had a blue light on the ceiling that wouldn't turn off...on the first night!!!!!
It mysteriously turned off in the morning.

2026-03-19 via Nuitee
S
Sebastian couple au
9
2026-03-19 via Nuitee
R
Russell couple au
10
Pros:

Beautiful hotel

2026-03-17 via Nuitee
L
Leanne couple au
9
Perfect location. Great service. Great food. Lobby bar is a must. Ben was fantastic.
Pros:

Location. Service. Food.

Cons:

The room was cold and the unit blew out cold air. Staff unable to fix.

2026-03-17 via Nuitee
A
Alice couple gb
10
2026-03-17 via Nuitee
A
Anthony couple au
10
2026-03-17 via Nuitee
M
Martha couple ca
9
Pros:

Convenient and beautiful! Great restaurant.

2026-03-17 via Nuitee
T
Tessa extended_group au
9
2026-03-16 via Nuitee
M
Madelaine couple au
10
2026-03-16 via Nuitee
S
Sarah couple au
10
Perfect weekend away
Pros:

I loved everything! My husband and I stayed for our wedding anniversary, and it was everything we could have wanted in a weekend away to celebrate. The Marlo Day Spa was incredible, the swimming pool was great, the food at the restaurant was amazing, and the view from our room was stunning! Everyone was so welcoming and friendly, and very helpful. The hotel is only a couple of minutes walk to the beach, with a beautiful park across the road, and a short walk to the main street and shops. I can't wait to stay again!

2026-03-16 via Nuitee
J
Janet couple au
10
Stunning hotel with spacious, comfortable rooms
Pros:

-The building works on which other reviewers have commented are finished and the result is a very stylish, modern hotel with various types of accommodation and a variety of places in which to eat.
- The rooms are very spacious.
- the bathroom is big, partially private with a good amount of bench space. Towels were thick and plenty were supplied.
-The toilet is completely separate to the bathroom.
-We had a spacious balcony
-The bed was big and very comfortable.
-When we asked we were provided with a blanket which was far more comfortable than the provided quilt which can be too hot.
-There were two spaces for bag storage.
-The hotel was quiet.
-The hotel has a 25m plus pool. If you are a lap swimmer you have it to yourself when it opens at 7:30am.
-The included breakfast was à la carte. The food was of a high standard.

Cons:

- Lack of privacy in the bathroom.
-We would have liked more cereal centred options at breakfast.

2026-03-15 via Nuitee
M
Marc couple au
10
2026-03-15 via Nuitee
L
Lisa solo_traveller gb
10
2026-03-14 via Nuitee
T
Tricia couple gb
9
Easy going and exceptional
Pros:

Facilities and location

Cons:

Nothing

2026-03-14 via Nuitee
M
Matthew couple au
10
2026-03-13 via Nuitee
K
Kendyll solo_traveller au
8
Nice
Pros:

Love the interiors

Cons:

Construction noise, pool over looks car park

2026-03-13 via Nuitee
K
Katie couple au
8
2026-03-13 via Nuitee